Compare Agentforce 360 Platform (formerly Salesforce Platform) and Kintone 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (73.7% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
$24.00 5 Users Per Month
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,976)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansKintone
Star Rating
(267)4.6 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 5 Users Per Month
Learn more about KintoneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in providing a comprehensive CRM experience, with users appreciating its ability to access historical data from over a decade ago. This feature allows teams to engage with leads and clients with full context, enhancing relationship management.
- Users say Kintone stands out for its user-friendly interface and ease of use, making it particularly appealing for small businesses. Reviewers highlight the platform's ability to automate project management processes, which simplifies workflows and boosts productivity.
- According to verified reviews, Salesforce Platform is recognized for its robust customization capabilities, empowering non-developers to build apps and automate workflows without extensive coding knowledge. This flexibility accelerates project timelines and enhances user engagement.
- Reviewers mention that Kintone's support is a significant strength, with many users noting the responsiveness and helpfulness of the support team. This has been particularly beneficial for businesses looking for a straightforward setup and ongoing assistance.
- G2 reviewers highlight that while Salesforce Platform has a slightly steeper learning curve, its extensive online resources and community support help users navigate challenges effectively. This investment in learning pays off in the long run, as users become more proficient with the platform.
- Users report that Salesforce Platform's advanced CRM capabilities are a game-changer for mid-market companies, providing powerful tools for managing customer relationships. In contrast, Kintone's focus on small businesses means it may lack some of the advanced features that larger organizations require.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Kintone
Professional Edition
$24.00
5 Users Per Month
*minimum 5 users
- No-code application building
- Collaboration Suite
- Open API Connectivity
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Kintone
Free Trial is available
Ratings
Meets Requirements
8.9
2,355
8.8
219
Ease of Use
8.5
3,121
8.9
221
Ease of Setup
8.4
1,899
8.7
180
Ease of Admin
8.5
801
9.0
170
Quality of Support
8.5
2,102
9.3
214
Has the product been a good partner in doing business?
8.8
796
9.4
167
Product Direction (% positive)
8.7
2,320
8.6
206
Features by Category
Sales Force Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile & Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
9.6
8
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
8.7
5
Not enough data
9.3
9
Not enough data
8.9
6
Integration
Not enough data
8.9
9
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Masking
9.4
17
Not enough data
9.3
17
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.8
16
Not enough data
Setup
Not enough data
9.2
47
Not enough data
9.4
46
Not enough data
9.0
43
Not enough data
8.8
50
Management
Not enough data
9.2
43
Not enough data
8.9
42
Not enough data
8.8
34
Generative AI
Not enough data
8.6
7
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
303
Not enough data
9.1
320
Not enough data
9.2
317
Not enough data
8.9
308
Not enough data
8.6
293
Not enough data
9.1
322
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.4
11
Not enough data
8.9
12
Not enough data
9.9
12
Not enough data
9.3
9
Not enough data
9.3
12
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.3
10
Not enough data
8.5
11
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
9.0
12
Not enough data
8.2
10
Not enough data
Multichannel inventory management
Not enough data
7.4
13
Not enough data
7.3
13
Not enough data
6.7
12
3PL inventory management
Not enough data
8.4
17
Not enough data
6.8
12
Not enough data
7.7
13
Inventory Management
Not enough data
8.4
19
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
7.3
13
Not enough data
7.4
14
Inventory Management Platform Features
Not enough data
8.6
31
|
Verified
Not enough data
7.8
28
|
Verified
Not enough data
7.4
24
Not enough data
6.8
23
|
Verified
Not enough data
6.8
22
Not enough data
8.1
25
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.1
18
Not enough data
7.4
20
Not enough data
8.4
34
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Warehouse Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management Platform Features
Not enough data
8.6
31
|
Verified
Not enough data
7.8
28
|
Verified
Not enough data
7.4
24
Not enough data
6.8
23
|
Verified
Not enough data
6.8
22
Not enough data
8.1
25
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.1
18
Not enough data
7.4
20
Not enough data
8.4
34
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Functionality
8.1
75
Not enough data
8.5
70
Not enough data
8.7
69
Not enough data
8.5
69
Not enough data
Data Control
8.5
68
Not enough data
8.6
70
Not enough data
9.0
70
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
25
Not enough data
8.8
25
Not enough data
8.4
25
Not enough data
Functionality
9.1
143
Not enough data
8.8
136
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Agentic AI - Software Testing
9.0
25
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
Application Design
8.6
236
Not enough data
8.6
236
Not enough data
8.7
257
Not enough data
8.7
247
Not enough data
8.9
273
Not enough data
Data Control
8.9
267
Not enough data
8.9
269
Not enough data
9.2
267
Not enough data
Publishing
8.9
243
Not enough data
8.9
255
Not enough data
8.9
239
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
590
Not enough data
8.6
574
Not enough data
8.7
525
Not enough data
8.6
555
Not enough data
8.6
520
Not enough data
Database
9.0
567
Not enough data
8.9
658
Not enough data
8.5
512
Not enough data
8.6
560
Not enough data
8.7
610
Not enough data
Infrastructure
8.5
564
Not enough data
8.1
524
Not enough data
9.1
593
Not enough data
User Interface Design
8.5
137
|
Verified
9.1
44
|
Verified
8.7
156
|
Verified
8.1
36
|
Verified
8.8
157
|
Verified
8.7
42
|
Verified
9.1
159
|
Verified
8.9
39
|
Verified
Data Control
9.0
153
|
Verified
8.8
39
|
Verified
8.9
161
|
Verified
8.6
37
|
Verified
9.2
158
|
Verified
8.9
34
|
Verified
Publishing
8.8
145
|
Verified
9.1
39
|
Verified
9.0
150
8.7
36
8.9
148
|
Verified
9.2
38
|
Verified
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration
Not enough data
9.1
60
Not enough data
8.7
51
Not enough data
8.9
55
Not enough data
8.0
42
Not enough data
8.6
51
Database Administration
Not enough data
9.2
52
Not enough data
9.0
51
Not enough data
8.9
49
Availability
Not enough data
9.1
61
Not enough data
8.8
49
Not enough data
8.8
51
Not enough data
9.1
50
Security
Not enough data
8.5
31
Not enough data
8.7
38
Not enough data
8.8
33
Data Management
Not enough data
9.2
39
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Kintone are categorized as No-Code Development Platforms
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Kintone is categorized as Workflow Management, Inventory Control, Desktop Database, Warehouse Management, Database as a Service (DBaaS), and CRM
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kintone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
Non-Profit Organization Management
18.0%
Information Technology and Services
4.7%
Education Management
4.3%
Construction
3.9%
Computer Software
3.5%
Other
65.5%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
I know I can access kintone from the web but is there also a kintone mobile app?
1 Comment
Official Response from Kintone
Yes! We have native apps for both iOS and Android. You can also access your kintone account via mobile web. Read more
Do you have a free trial?
1 Comment
Official Response from Kintone
Yes! Please visit https://www.kintone.com/trial and start building business apps for free with your trial.Read more
Do you offer any discounts to nonprofits/NPOs?
1 Comment
Official Response from Kintone
We have a special discounted pricing for registered 501c3 nonprofit organizations. Please visit our NPO page to learn...Read more
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