# Agentforce 360 Platform (formerly Salesforce Platform) vs FormAssembly Comparison
---
## AI Generated Summary
- **G2 reviewers report** that the Agentforce 360 Platform excels in user satisfaction, with many praising its ability to facilitate customer interactions through websites. Users appreciate how it drives conversations towards lead processes, enhancing lead capture significantly.
- **Users say** that FormAssembly offers a flexible and straightforward development environment, making it suitable for various applications, such as data gathering and event management. This versatility is particularly beneficial for nonprofits, as highlighted by users who utilize it for multiple service facets.
- **Reviewers mention** that Agentforce 360 Platform is particularly user-friendly, allowing non-technical users to build and deploy sophisticated AI agents quickly. This ease of use boosts productivity and fosters smoother collaboration within teams.
- **According to verified reviews** , FormAssembly shines in its ability to create custom workflows and form handoffs, which streamline processes like employee reimbursement requests. Users find this feature crucial for maintaining efficiency in their operations.
- **G2 reviewers highlight** that while both platforms have similar star ratings, Agentforce 360 Platform's higher G2 Score reflects its overall quality and user satisfaction. Users feel it evolves with their business needs, adapting to changes over time.
- **Users report** that both platforms have comparable support and admin ease, but Agentforce 360 Platform's extensive review count suggests a more robust community and resource availability, which can be a significant advantage for new users seeking help.



| | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 4,004 | 400 | 
| **Largest Market Segment** | Mid-Market (45.6% of reviews) | Small-Business (57.4% of reviews) | 
| **Entry Level Price** | $25/user/month*  (billed annually) | Contact Us | 

---
## Top Pros & Cons

### Agentforce 360 Platform (formerly Salesforce Platform)

Pros:
- Ease of Use (1592 reviews)
- Features (780 reviews)

Cons:
- Learning Curve (561 reviews)
- Complexity (525 reviews)

### FormAssembly

Pros:
- Ease of Use (10 reviews)
- Customer Support (9 reviews)

Cons:
- Limited Customization (6 reviews)
- Missing Features (5 reviews)

---
## Ratings Comparison
| Rating | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
  | **Meets Requirements** | 8.9 (2367 reviews) | 8.6 (340 reviews) | 
  | **Ease of Use** | 8.5 (3137 reviews) | 8.2 (340 reviews) | 
  | **Ease of Setup** | 8.4 (1916 reviews) | 8.4 (295 reviews) | 
  | **Ease of Admin** | 8.5 (805 reviews) | 8.5 (300 reviews) | 
  | **Quality of Support** | 8.5 (2111 reviews) | 8.5 (314 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (800 reviews) | 8.9 (283 reviews) | 
  | **Product Direction (% positive)** | 8.7 (2330 reviews) | 7.8 (327 reviews) | 

---
## Pricing

### Agentforce 360 Platform (formerly Salesforce Platform)

#### Entry-Level Pricing

Plan: Platform Starter

Price: $25 /user/month*  (billed annually)

Description: Users access apps built with the following services:


Key Features:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder 

[Browse all 3 editions](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/pricing)

#### Free Trial

Yes

### FormAssembly

#### Entry-Level Pricing

Plan: Atlas Team

Price: Contact Us

Description: The mid-tier plan for a workgroup or small business.

Key Features:
- All Core Functionality of the Explorer Plan
- Customizable Document Generation with Multi-Signer E-Signature
- Identity Authentication

[Browse all 3 editions](https://www.g2.com/products/formassembly/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **FormAssembly** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Data Masking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.1/10 | 16 |
| **FormAssembly** | N/A | N/A |

#### Data Masking

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Sensitive Fields** | 9.5 (14 reviews) | Not enough data | 
| **Dynamic Masking** | 9.2 (14 reviews) | Not enough data | 
| **Static Masking** | 9.1 (13 reviews) | Not enough data | 
| **Consistent Masking** | 9.2 (13 reviews) | Not enough data | 
| **Random Masking** | 8.6 (13 reviews) | Not enough data | 

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 371 |
| **FormAssembly** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Application Deployment** | 8.9 (281 reviews) | Not enough data | 
| **Native Deployment** | 8.8 (272 reviews) | Not enough data | 
| **Data Security** | 9.3 (294 reviews) | Not enough data | 
| **Access Control** | 9.0 (294 reviews) | Not enough data | 
| **Scalability** | 9.2 (296 reviews) | Not enough data | 
| **Lifecycle Management** | 9.0 (283 reviews) | Not enough data | 

#### Automation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Workflow Automation** | 9.0 (321 reviews) | Not enough data | 
| **Workflow Mapping** | 8.9 (307 reviews) | Not enough data | 
| **Real-Time Updates** | 9.1 (315 reviews) | Not enough data | 

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Application Templates** | 8.9 (284 reviews) | Not enough data | 
| **UI Code Extending** | 8.6 (245 reviews) | Not enough data | 
| **WYSIWYG Editor** | 8.5 (235 reviews) | Not enough data | 
| **Collaborative Development** | 9.0 (265 reviews) | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **FormAssembly** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | 
| **Approval Workflows** | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | 
| **Bulk Changes** | Not enough data | Not enough data | 
| **Centralized Management** | Not enough data | Not enough data | 
| **Self-Service Access Requests** | Not enough data | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | 
| **BYOD support** | Not enough data | Not enough data | 
| **Password Vault** | Not enough data | Not enough data | 
| **Centralized management** | Not enough data | Not enough data | 
| **Role-based security** | Not enough data | Not enough data | 
| **Live notifications** | Not enough data | Not enough data | 
| **Live session recording & playback** | Not enough data | Not enough data | 
| **Hide passwords** | Not enough data | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Activity Logging** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 

#### Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Audit log** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

### Cloud Migration

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 119 |
| **FormAssembly** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Data Migration** | 9.2 (104 reviews) | Not enough data | 
| **Data Variety** | 9.1 (99 reviews) | Not enough data | 
| **Alerts and Logging** | 8.9 (99 reviews) | Not enough data | 
| **Data Replication** | 8.7 (96 reviews) | Not enough data | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Backup and Recovery** | 9.1 (96 reviews) | Not enough data | 
| **Integration Variety** | 9.0 (98 reviews) | Not enough data | 
| **Access and Security** | 9.2 (102 reviews) | Not enough data | 
| **Real time Monitoring** | 9.1 (99 reviews) | Not enough data | 

#### Security

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Data Protection** | 9.3 (103 reviews) | Not enough data | 

#### Agentic AI - Cloud Migration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (14 reviews) | Not enough data | 
| **Decision Making** | 8.3 (15 reviews) | Not enough data | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.0/10 | 30 |
| **FormAssembly** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Dashboard** | 9.1 (27 reviews) | Not enough data | 
| **Reporting** | 9.2 (27 reviews) | Not enough data | 
| **Integrations** | 9.2 (28 reviews) | Not enough data | 
| **End-user management** | 9.0 (27 reviews) | Not enough data | 
| **Audit trails** | 9.0 (25 reviews) | Not enough data | 
| **APIs** | 8.8 (25 reviews) | Not enough data | 
| **Mobile SDK** | 8.7 (24 reviews) | Not enough data | 
| **Customizable design** | 8.9 (27 reviews) | Not enough data | 
| **Server-side storage** | 9.1 (25 reviews) | Not enough data | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 347 |
| **FormAssembly** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Self-registration and self-service** | 8.6 (300 reviews) | Not enough data | 
| **Authentication** | 9.1 (317 reviews) | Not enough data | 
| **Scalability** | 9.2 (314 reviews) | Not enough data | 
| **Consent and preference management** | 8.9 (305 reviews) | Not enough data | 
| **Social login** | 8.6 (290 reviews) | Not enough data | 
| **Customer data linking** | 9.1 (320 reviews) | Not enough data | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Adaptive MFA** | 9.3 (9 reviews) | Not enough data | 
| **Anomaly Detection** | 8.7 (10 reviews) | Not enough data | 
| **Fraudulent Login Detection** | 9.8 (10 reviews) | Not enough data | 
| **Adaptive Authentication Policies** | 9.0 (7 reviews) | Not enough data | 
| **Risk-Based Authentication** | 9.2 (10 reviews) | Not enough data | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Behavioral Biometric Analysis** | 7.9 (8 reviews) | Not enough data | 
| **Liveness Detection** | 8.1 (9 reviews) | Not enough data | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Account Recovery Assistants** | 8.8 (10 reviews) | Not enough data | 
| **Constraint Enforcement** | 7.7 (8 reviews) | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 92 |
| **FormAssembly** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **User provisioning** | 8.6 (74 reviews) | Not enough data | 
| **Password manager** | 8.7 (76 reviews) | Not enough data | 
| **Single Sign-on** | 8.9 (78 reviews) | Not enough data | 
| **Enforces policies** | 8.7 (74 reviews) | Not enough data | 
| **Authentication** | 9.3 (76 reviews) | Not enough data | 
| **Multi-factor authentication** | 9.1 (78 reviews) | Not enough data | 

####  Type

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **On-premises solution** | 8.7 (73 reviews) | Not enough data | 
| **Cloud-solution** | 8.7 (75 reviews) | Not enough data | 

####  Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Tracking** | 8.8 (73 reviews) | Not enough data | 
| **Reporting** | 8.9 (74 reviews) | Not enough data | 
| **Access & Permission Change Reporting** | 9.0 (14 reviews) | Not enough data | 
| **Compliance & Audit Trail Export** | 9.4 (12 reviews) | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Adaptive & Contextual Access Control** | 8.3 (12 reviews) | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Identity Lifecycle Management** | 8.8 (12 reviews) | Not enough data | 
| **Self‑Service Account Management** | 8.3 (12 reviews) | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | 7.5 (12 reviews) | Not enough data | 
| **Automated Policy Tuning** | 7.2 (12 reviews) | Not enough data | 
| **Predictive Role Recommendations** | 7.6 (12 reviews) | Not enough data | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.3/10 | 77 |
| **FormAssembly** | N/A | N/A |

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Configuration Management** | 9.2 (61 reviews) | Not enough data | 
| **Access Control** | 9.2 (63 reviews) | Not enough data | 
| **Orchestration** | 9.2 (62 reviews) | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Automation** | 9.3 (63 reviews) | Not enough data | 
| **Integrations** | 9.3 (62 reviews) | Not enough data | 
| **Extensibility** | 9.4 (62 reviews) | Not enough data | 

#### Processes

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Pipeline Control** | 9.2 (62 reviews) | Not enough data | 
| **Workflow Visualization** | 9.4 (62 reviews) | Not enough data | 
| **Continuous Deployment** | 9.2 (62 reviews) | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **FormAssembly** | 8.7/10 | 51 |

#### Lead Monitoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Features** | Not enough data | 8.6 (34 reviews) ✓ Verified | 
| **Performance** | Not enough data | 8.8 (33 reviews) ✓ Verified | 
| **Identification** | Not enough data | Feature Not Available | 

#### Agentic AI - Lead Capture

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Mobile** | Not enough data | 8.6 (30 reviews) ✓ Verified | 
| **Websites** | Not enough data | 9.2 (39 reviews) ✓ Verified | 
| **Social Media** | Not enough data | 7.8 (17 reviews) ✓ Verified | 
| **Data** | Not enough data | 9.0 (35 reviews) ✓ Verified | 

#### Analytics

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Export/Import** | Not enough data | 9.1 (34 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.3 (32 reviews) ✓ Verified | 

#### Customization

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Forms** | Not enough data | 9.0 (43 reviews) ✓ Verified | 
| **Personalization** | Not enough data | 8.5 (43 reviews) ✓ Verified | 
| **Templates** | Not enough data | 8.2 (37 reviews) ✓ Verified | 
| **Integration** | Not enough data | 9.3 (42 reviews) ✓ Verified | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **FormAssembly** | 8.6/10 | 65 |

#### Survey Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.2 (55 reviews) | 
| **Question Types** | Not enough data | 9.1 (61 reviews) | 
| **Templates** | Not enough data | 8.3 (47 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (49 reviews) | 

#### Survey Customization

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.8 (57 reviews) | 
| **Branding** | Not enough data | 8.7 (58 reviews) | 
| **Multimedia Support** | Not enough data | 7.9 (43 reviews) | 
| **Multilingual Surveys** | Not enough data | 7.3 (27 reviews) | 

#### Survey Insights

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.1 (48 reviews) | 
| **BI Tools Integration** | Not enough data | 8.5 (25 reviews) | 
| **Data Exporting** | Not enough data | 9.1 (56 reviews) | 
| **Permissions** | Not enough data | 8.8 (41 reviews) | 

#### Agentic AI - Survey

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Drag and Drop App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.5/10 | 87 |
| **FormAssembly** | 9.0/10 | 28 |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **App complexity** | 7.9 (73 reviews) | Feature Not Available | 
| **App Variety** | 8.4 (67 reviews) | Feature Not Available | 
| **Customized Branding** | 8.6 (65 reviews) | 8.9 (25 reviews) | 
| **Application Templates** | 8.4 (65 reviews) | 8.7 (23 reviews) | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Data Migration** | 8.5 (64 reviews) | 8.7 (14 reviews) | 
| **Data Synchronization** | 8.6 (66 reviews) | 9.1 (20 reviews) | 
| **Data Security** | 9.0 (66 reviews) | 9.4 (20 reviews) | 

#### Agentic AI - Drag and Drop App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Adaptive Learning** | 8.8 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (20 reviews) | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 163 |
| **FormAssembly** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Ease of Use** | 9.0 (137 reviews) | Not enough data | 
| **File Management** | 8.8 (130 reviews) | Not enough data | 
| **Multi-Language Support** | 8.7 (121 reviews) | Not enough data | 
| **Customization** | 9.1 (130 reviews) | Not enough data | 
| **Straight-Out-the-Box Functionality** | 8.7 (128 reviews) | Not enough data | 
| **Help Guides** | 8.8 (123 reviews) | Not enough data | 
| **Patching & Updates** | 9.0 (121 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **FormAssembly** | 8.2/10 | 97 |

#### Customization

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Custom Fields** | Not enough data | 9.0 (89 reviews) | 
| **Conditional Logic** | Not enough data | 8.6 (93 reviews) | 
| **Multi-page Forms** | Not enough data | 9.1 (85 reviews) | 
| **Design** | Not enough data | 8.0 (92 reviews) | 

#### Additional Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.5 (76 reviews) | 
| **Offline Capability** | Not enough data | 6.4 (44 reviews) | 
| **Notifications** | Not enough data | 8.4 (84 reviews) | 
| **Payments** | Not enough data | 7.8 (53 reviews) | 
| **Mobile Forms** | Not enough data | Feature Not Available | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 27 |
| **FormAssembly** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.7 (20 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **FormAssembly** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 356 |
| **FormAssembly** | N/A | N/A |

#### Application Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **UI Code Extending** | 8.6 (227 reviews) | Not enough data | 
| **Programming Code Extending** | 8.6 (230 reviews) | Not enough data | 
| **Customized Branding** | 8.7 (249 reviews) | Not enough data | 
| **Application Templates** | 8.6 (239 reviews) | Not enough data | 
| **Workflows** | 8.9 (271 reviews) | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Data Migration** | 8.8 (261 reviews) | Not enough data | 
| **Data Synchronization** | 8.9 (262 reviews) | Not enough data | 
| **Data Security** | 9.2 (260 reviews) | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Application Deployment** | 8.9 (235 reviews) | Not enough data | 
| **Platform Compatability** | 8.9 (247 reviews) | Not enough data | 
| **Lifecycle Management** | 8.9 (233 reviews) | Not enough data | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Adaptive Learning** | 8.9 (41 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (41 reviews) | Not enough data | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 825 |
| **FormAssembly** | N/A | N/A |

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Application Deployment** | 8.7 (586 reviews) | Not enough data | 
| **Development Tools** | 8.6 (567 reviews) | Not enough data | 
| **Development Environment** | 8.6 (518 reviews) | Not enough data | 
| **Language Support** | 8.6 (545 reviews) | Not enough data | 
| **Testing** | 8.5 (512 reviews) | Not enough data | 

#### Database

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Database Management** | 9.0 (565 reviews) | Not enough data | 
| **Analytics** | 8.8 (658 reviews) | Not enough data | 
| **Auto Scaling** | 8.5 (505 reviews) | Not enough data | 
| **Backup / Recovery** | 8.6 (550 reviews) | Not enough data | 
| **Storage** | 8.6 (603 reviews) | Not enough data | 

#### Infrastructure

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Networking** | 8.5 (554 reviews) | Not enough data | 
| **Virtual Machines** | 8.1 (514 reviews) | Not enough data | 
| **Security** | 9.1 (588 reviews) | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 214 |
| **FormAssembly** | 8.4/10 | 25 |

#### User Interface Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **WYSIWYG Editor** | 8.4 (133 reviews) ✓ Verified | 8.6 (22 reviews) | 
| **Customized Branding** | 8.6 (152 reviews) ✓ Verified | 8.1 (24 reviews) | 
| **App Templates** | 8.7 (154 reviews) ✓ Verified | 8.1 (21 reviews) | 
| **Workflow Management** | 9.1 (156 reviews) ✓ Verified | 8.4 (18 reviews) | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Data Migration** | 8.9 (149 reviews) ✓ Verified | 8.3 (17 reviews) | 
| **Data Synchronization** | 8.9 (157 reviews) ✓ Verified | 8.3 (19 reviews) | 
| **Data Security** | 9.1 (155 reviews) ✓ Verified | 9.0 (20 reviews) | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Application Deployment** | 8.8 (141 reviews) ✓ Verified | 8.7 (20 reviews) | 
| **Platform Compatibility** | 8.9 (146 reviews) | 8.8 (23 reviews) | 
| **Lifecycle Management** | 8.9 (144 reviews) ✓ Verified | 8.3 (18 reviews) | 

#### Agentic AI - No-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Adaptive Learning** | 8.6 (32 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (32 reviews) | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **FormAssembly** | N/A | N/A |

#### Compliance

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Drag and Drop App Builder Software](https://www.g2.com/categories/drag-and-drop-app-builder)

**Unique to Agentforce 360 Platform (formerly Salesforce Platform) (12):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Data Masking Software](https://www.g2.com/categories/data-masking), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Cloud Migration Software](https://www.g2.com/categories/cloud-migration), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)

**Unique to FormAssembly (4):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Survey Software](https://www.g2.com/categories/survey)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce 360 Platform (formerly Salesforce Platform) | FormAssembly | 
|---|---|---|
| **Small-Business** | 20.5% | 57.4% | 
| **Mid-Market** | 45.6% | 33.6% | 
| **Enterprise** | 33.8% | 9.0% | 

### By Industry

#### Agentforce 360 Platform (formerly Salesforce Platform)

- **Computer Software:** 13.7%
- **Information Technology and Services:** 12.0%
- **Financial Services:** 6.9%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Telecommunications:** 2.8%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.5%
- **Manufacturing:** 2.2%
- **Other:** 47.1%

#### FormAssembly

- **Non-Profit Organization Management:** 34.4%
- **Higher Education:** 14.7%
- **Education Management:** 6.5%
- **Information Technology and Services:** 5.2%
- **Computer Software:** 3.1%
- **Primary/Secondary Education:** 2.3%
- **Financial Services:** 2.1%
- **Marketing and Advertising:** 1.6%
- **Religious Institutions:** 1.6%
- **Civic & Social Organization:** 1.6%
- **Other:** 27.1%

---
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- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
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---
## Top Discussions

### Agentforce 360 Platform (formerly Salesforce Platform)

- Title: [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) — 5 comments, 2 upvotes
  > **Top comment:** "Learn how to create new accounts, and update existing leads and contacts. "
- Title: [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) — 2 comments
  > **Top comment:** "It's a system that helps you manage all past sales activity and understand your business' pipeline. "
- Title: [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) — 2 comments, 1 upvote
  > **Top comment:** "Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.

It has..."
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "Go to Salesforce Authenticator app and click Add an Account.
"
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take..."

### FormAssembly

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-formassembly)