# Agentforce 360 Platform (formerly Salesforce Platform), Customer Lockbox vs Airtable Comparison

| | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 4,004 | 12 | 3,277 | 
| **Largest Market Segment** | Mid-Market (45.6% of reviews) | Small-Business (58.3% of reviews) | Small-Business (61.1% of reviews) | 
| **Entry Level Price** | $25/user/month*  (billed annually) | No pricing available | $0.00 | 

---
## Top Pros & Cons

### Agentforce 360 Platform (formerly Salesforce Platform)

Pros:
- Ease of Use (1592 reviews)
- Features (780 reviews)

Cons:
- Learning Curve (561 reviews)
- Complexity (525 reviews)

### Customer Lockbox

Pros:
- Compliance (1 reviews)
- Data Protection (1 reviews)

Cons:
- Complexity Issues (2 reviews)
- Delays (1 reviews)

### Airtable

Pros:
- Ease of Use (327 reviews)
- Automation (233 reviews)

Cons:
- Learning Curve (184 reviews)
- Missing Features (158 reviews)

---
## Ratings Comparison
| Rating | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (2366 reviews) | 8.6 (11 reviews) | 8.8 (2526 reviews) | 
  | **Ease of Use** | 8.5 (3136 reviews) | 9.2 (11 reviews) | 8.7 (2558 reviews) | 
  | **Ease of Setup** | 8.4 (1915 reviews) | 8.8 (10 reviews) | 8.4 (1544 reviews) | 
  | **Ease of Admin** | 8.5 (804 reviews) | Not enough data | 8.7 (1206 reviews) | 
  | **Quality of Support** | 8.5 (2110 reviews) | 8.5 (11 reviews) | 8.4 (1907 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (799 reviews) | Not enough data | 8.9 (1088 reviews) | 
  | **Product Direction (% positive)** | 8.7 (2329 reviews) | 10.0 (11 reviews) | 9.0 (2402 reviews) | 

---
## Pricing

### Agentforce 360 Platform (formerly Salesforce Platform)

#### Entry-Level Pricing

Plan: Platform Starter

Price: $25 /user/month*  (billed annually)

Description: Users access apps built with the following services:


Key Features:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder 

[Browse all 3 editions](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/pricing)

#### Free Trial

Yes

### Customer Lockbox

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Airtable

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: For individuals or very small teams just getting started with Airtable

Key Features:
- Unlimited bases
- 1,000 records per base
- 1 GB of attachments per base

[Browse all 4 editions](https://www.g2.com/products/airtable/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | 7.8/10 | 1403 |

#### Tasks

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Creation & Assignment** | Not enough data | Not enough data | 8.6 (1202 reviews) ✓ Verified | 
| **Due Dates** | Not enough data | Not enough data | 8.5 (1182 reviews) ✓ Verified | 
| **Task Prioritization** | Not enough data | Not enough data | 8.4 (1178 reviews) ✓ Verified | 
| **To-Do Lists** | Not enough data | Not enough data | 8.3 (1161 reviews) ✓ Verified | 
| **Dependencies** | Not enough data | Not enough data | 7.8 (1097 reviews) ✓ Verified | 
| **Mass Updates** | Not enough data | Not enough data | 7.7 (1072 reviews) ✓ Verified | 
| **Drag & Drop** | Not enough data | Not enough data | 8.1 (1152 reviews) ✓ Verified | 
| **Recurring Tasks** | Not enough data | Not enough data | 7.8 (1073 reviews) ✓ Verified | 

#### Projects

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Planning** | Not enough data | Not enough data | 8.4 (1138 reviews) ✓ Verified | 
| **Project Map** | Not enough data | Not enough data | 8.2 (1077 reviews) ✓ Verified | 
| **GANTT** | Not enough data | Not enough data | 7.7 (1002 reviews) ✓ Verified | 
| **Calendar View** | Not enough data | Not enough data | 8.2 (1117 reviews) ✓ Verified | 
| **Views** | Not enough data | Not enough data | 9.0 (1206 reviews) ✓ Verified | 
| **Project Budgeting** | Not enough data | Not enough data | 7.3 (648 reviews) | 
| **Issue Tracking** | Not enough data | Not enough data | 7.6 (647 reviews) | 
| **Templates** | Not enough data | Not enough data | 7.9 (1092 reviews) ✓ Verified | 
| **Critical Path** | Not enough data | Not enough data | 6.9 (613 reviews) | 
| **Time & Expense** | Not enough data | Not enough data | 7.1 (633 reviews) | 
| **Methodologies** | Not enough data | Not enough data | 7.6 (962 reviews) ✓ Verified | 

#### Resource Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Resource Definiton** | Not enough data | Not enough data | 7.8 (973 reviews) ✓ Verified | 
| **Capacity** | Not enough data | Not enough data | 7.3 (626 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 7.9 (1024 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Baselining / KPIs** | Not enough data | Not enough data | 7.9 (955 reviews) ✓ Verified | 
| **Resource Allocation** | Not enough data | Not enough data | 7.8 (963 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | Not enough data | 8.3 (1067 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 5.8 (515 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 5.9 (514 reviews) | 

#### Agentic AI - Project Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.1 (90 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.1 (89 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (113 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.1 (85 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.0 (85 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.1 (85 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.1 (86 reviews) | 

### Data Masking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.1/10 | 16 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Data Masking

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Sensitive Fields** | 9.5 (14 reviews) | Not enough data | Not enough data | 
| **Dynamic Masking** | 9.2 (14 reviews) | Not enough data | Not enough data | 
| **Static Masking** | 9.1 (13 reviews) | Not enough data | Not enough data | 
| **Consistent Masking** | 9.2 (13 reviews) | Not enough data | Not enough data | 
| **Random Masking** | 8.6 (13 reviews) | Not enough data | Not enough data | 

### Strategy and Innovation Roadmapping Tools

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | 8.6/10 | 494 |

#### Analytics

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Analytics** | Not enough data | Not enough data | 8.0 (408 reviews) | 

#### Execution

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Team Collaboration** | Not enough data | Not enough data | 8.9 (456 reviews) | 
| **Project Management** | Not enough data | Not enough data | 8.9 (458 reviews) | 
| **Task Management** | Not enough data | Not enough data | 8.9 (454 reviews) | 

#### Roadmapping

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Roadmaps** | Not enough data | Not enough data | 8.2 (428 reviews) | 
| **Timelines** | Not enough data | Not enough data | 8.4 (423 reviews) | 

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 371 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Application Deployment** | 8.9 (281 reviews) | Not enough data | Not enough data | 
| **Native Deployment** | 8.8 (272 reviews) | Not enough data | Not enough data | 
| **Data Security** | 9.3 (294 reviews) | Not enough data | Not enough data | 
| **Access Control** | 9.0 (294 reviews) | Not enough data | Not enough data | 
| **Scalability** | 9.2 (296 reviews) | Not enough data | Not enough data | 
| **Lifecycle Management** | 9.0 (283 reviews) | Not enough data | Not enough data | 

#### Automation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Workflow Automation** | 9.0 (321 reviews) | Not enough data | Not enough data | 
| **Workflow Mapping** | 8.9 (307 reviews) | Not enough data | Not enough data | 
| **Real-Time Updates** | 9.1 (315 reviews) | Not enough data | Not enough data | 

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Application Templates** | 8.9 (284 reviews) | Not enough data | Not enough data | 
| **UI Code Extending** | 8.6 (245 reviews) | Not enough data | Not enough data | 
| **WYSIWYG Editor** | 8.5 (235 reviews) | Not enough data | Not enough data | 
| **Collaborative Development** | 9.0 (265 reviews) | Not enough data | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | Not enough data | 
| **Approval Workflows** | Not enough data | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | Not enough data | 
| **Bulk Changes** | Not enough data | Not enough data | Not enough data | 
| **Centralized Management** | Not enough data | Not enough data | Not enough data | 
| **Self-Service Access Requests** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | Not enough data | 
| **BYOD support** | Not enough data | Not enough data | Not enough data | 
| **Password Vault** | Not enough data | Not enough data | Not enough data | 
| **Centralized management** | Not enough data | Not enough data | Not enough data | 
| **Role-based security** | Not enough data | Not enough data | Not enough data | 
| **Live notifications** | Not enough data | Not enough data | Not enough data | 
| **Live session recording & playback** | Not enough data | Not enough data | Not enough data | 
| **Hide passwords** | Not enough data | Not enough data | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | Not enough data | 

#### Monitoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | Not enough data | 
| **Activity Logging** | Not enough data | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Audit log** | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 

### Cloud Migration

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 119 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Data Migration** | 9.2 (104 reviews) | Not enough data | Not enough data | 
| **Data Variety** | 9.1 (99 reviews) | Not enough data | Not enough data | 
| **Alerts and Logging** | 8.9 (99 reviews) | Not enough data | Not enough data | 
| **Data Replication** | 8.7 (96 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Backup and Recovery** | 9.1 (96 reviews) | Not enough data | Not enough data | 
| **Integration Variety** | 9.0 (98 reviews) | Not enough data | Not enough data | 
| **Access and Security** | 9.2 (102 reviews) | Not enough data | Not enough data | 
| **Real time Monitoring** | 9.1 (99 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Data Protection** | 9.3 (103 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Cloud Migration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.9 (14 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.5 (14 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.3 (15 reviews) | Not enough data | Not enough data | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.0/10 | 30 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Dashboard** | 9.1 (27 reviews) | Not enough data | Not enough data | 
| **Reporting** | 9.2 (27 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.2 (28 reviews) | Not enough data | Not enough data | 
| **End-user management** | 9.0 (27 reviews) | Not enough data | Not enough data | 
| **Audit trails** | 9.0 (25 reviews) | Not enough data | Not enough data | 
| **APIs** | 8.8 (25 reviews) | Not enough data | Not enough data | 
| **Mobile SDK** | 8.7 (24 reviews) | Not enough data | Not enough data | 
| **Customizable design** | 8.9 (27 reviews) | Not enough data | Not enough data | 
| **Server-side storage** | 9.1 (25 reviews) | Not enough data | Not enough data | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 347 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Self-registration and self-service** | 8.6 (300 reviews) | Not enough data | Not enough data | 
| **Authentication** | 9.1 (317 reviews) | Not enough data | Not enough data | 
| **Scalability** | 9.2 (314 reviews) | Not enough data | Not enough data | 
| **Consent and preference management** | 8.9 (305 reviews) | Not enough data | Not enough data | 
| **Social login** | 8.6 (290 reviews) | Not enough data | Not enough data | 
| **Customer data linking** | 9.1 (320 reviews) | Not enough data | Not enough data | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Adaptive MFA** | 9.3 (9 reviews) | Not enough data | Not enough data | 
| **Anomaly Detection** | 8.7 (10 reviews) | Not enough data | Not enough data | 
| **Fraudulent Login Detection** | 9.8 (10 reviews) | Not enough data | Not enough data | 
| **Adaptive Authentication Policies** | 9.0 (7 reviews) | Not enough data | Not enough data | 
| **Risk-Based Authentication** | 9.2 (10 reviews) | Not enough data | Not enough data | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Behavioral Biometric Analysis** | 7.9 (8 reviews) | Not enough data | Not enough data | 
| **Liveness Detection** | 8.1 (9 reviews) | Not enough data | Not enough data | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Account Recovery Assistants** | 8.8 (10 reviews) | Not enough data | Not enough data | 
| **Constraint Enforcement** | 7.7 (8 reviews) | Not enough data | Not enough data | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | 8.0/10 | 1015 |

#### Task Creation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Creation & Assignment** | Not enough data | Not enough data | 8.9 (918 reviews) | 
| **Due Dates** | Not enough data | Not enough data | 8.8 (895 reviews) | 
| **Drag & Drop** | Not enough data | Not enough data | 8.5 (885 reviews) | 
| **Mass Updates** | Not enough data | Not enough data | 8.1 (803 reviews) | 

#### Task Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Task Prioritization** | Not enough data | Not enough data | 8.8 (892 reviews) | 
| **To-Do Lists** | Not enough data | Not enough data | 8.6 (876 reviews) | 
| **Dependencies** | Not enough data | Not enough data | 8.1 (812 reviews) | 
| **Recurring Tasks** | Not enough data | Not enough data | 8.2 (810 reviews) | 

#### Generative AI

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 5.9 (401 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 6.0 (401 reviews) | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 92 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **User provisioning** | 8.6 (74 reviews) | Not enough data | Not enough data | 
| **Password manager** | 8.7 (76 reviews) | Not enough data | Not enough data | 
| **Single Sign-on** | 8.9 (78 reviews) | Not enough data | Not enough data | 
| **Enforces policies** | 8.7 (74 reviews) | Not enough data | Not enough data | 
| **Authentication** | 9.3 (76 reviews) | Not enough data | Not enough data | 
| **Multi-factor authentication** | 9.1 (78 reviews) | Not enough data | Not enough data | 

####  Type

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **On-premises solution** | 8.7 (73 reviews) | Not enough data | Not enough data | 
| **Cloud-solution** | 8.7 (75 reviews) | Not enough data | Not enough data | 

####  Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Tracking** | 8.8 (73 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.9 (74 reviews) | Not enough data | Not enough data | 
| **Access & Permission Change Reporting** | 9.0 (14 reviews) | Not enough data | Not enough data | 
| **Compliance & Audit Trail Export** | 9.4 (12 reviews) | Not enough data | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Adaptive & Contextual Access Control** | 8.3 (12 reviews) | Not enough data | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Identity Lifecycle Management** | 8.8 (12 reviews) | Not enough data | Not enough data | 
| **Self‑Service Account Management** | 8.3 (12 reviews) | Not enough data | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **AI‑Driven Access Anomaly Detection** | 7.5 (12 reviews) | Not enough data | Not enough data | 
| **Automated Policy Tuning** | 7.2 (12 reviews) | Not enough data | Not enough data | 
| **Predictive Role Recommendations** | 7.6 (12 reviews) | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | 9.8/10 | 17 |

#### Responses

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.8 (10 reviews) | 
| **Route To Human** | Not enough data | Not enough data | 9.8 (10 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 9.2 (10 reviews) | 

#### Automation - AI Agents

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 10.0 (10 reviews) | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 9.8 (10 reviews) | 
| **Lead Generation** | Not enough data | Not enough data | 9.8 (10 reviews) | 
| **Document Processing** | Not enough data | Not enough data | 9.8 (10 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 10.0 (10 reviews) | 

#### Platform

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 9.8 (10 reviews) | 
| **Integration** | Not enough data | Not enough data | 9.9 (13 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 9.7 (11 reviews) | 

#### Autonomy -  AI Agents

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 9.8 (10 reviews) | 
| **Adaptive Responses** | Not enough data | Not enough data | 9.8 (10 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 9.8 (11 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 9.8 (11 reviews) | 

#### Generative AI

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.8 (11 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.8 (11 reviews) | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.3/10 | 77 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Configuration Management** | 9.2 (61 reviews) | Not enough data | Not enough data | 
| **Access Control** | 9.2 (63 reviews) | Not enough data | Not enough data | 
| **Orchestration** | 9.2 (62 reviews) | Not enough data | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Automation** | 9.3 (63 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.3 (62 reviews) | Not enough data | Not enough data | 
| **Extensibility** | 9.4 (62 reviews) | Not enough data | Not enough data | 

#### Processes

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Pipeline Control** | 9.2 (62 reviews) | Not enough data | Not enough data | 
| **Workflow Visualization** | 9.4 (62 reviews) | Not enough data | Not enough data | 
| **Continuous Deployment** | 9.2 (62 reviews) | Not enough data | Not enough data | 

### Drag and Drop App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.5/10 | 87 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **App complexity** | 7.9 (73 reviews) | Not enough data | Not enough data | 
| **App Variety** | 8.4 (67 reviews) | Not enough data | Not enough data | 
| **Customized Branding** | 8.6 (65 reviews) | Not enough data | Not enough data | 
| **Application Templates** | 8.4 (65 reviews) | Not enough data | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Data Migration** | 8.5 (64 reviews) | Not enough data | Not enough data | 
| **Data Synchronization** | 8.6 (66 reviews) | Not enough data | Not enough data | 
| **Data Security** | 9.0 (66 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Drag and Drop App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Adaptive Learning** | 8.8 (20 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.5 (20 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.4 (20 reviews) | Not enough data | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 163 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Ease of Use** | 9.0 (137 reviews) | Not enough data | Not enough data | 
| **File Management** | 8.8 (130 reviews) | Not enough data | Not enough data | 
| **Multi-Language Support** | 8.7 (121 reviews) | Not enough data | Not enough data | 
| **Customization** | 9.1 (130 reviews) | Not enough data | Not enough data | 
| **Straight-Out-the-Box Functionality** | 8.7 (128 reviews) | Not enough data | Not enough data | 
| **Help Guides** | 8.8 (123 reviews) | Not enough data | Not enough data | 
| **Patching & Updates** | 9.0 (121 reviews) | Not enough data | Not enough data | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 27 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.9 (21 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.8 (20 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.7 (20 reviews) | Not enough data | Not enough data | 

### AI App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | 9.4/10 | 24 |

#### Generation and Interpretation - AI App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Prompt Understanding** | Not enough data | Not enough data | 8.8 (16 reviews) | 
| **Backend Logic Creation** | Not enough data | Not enough data | 9.6 (16 reviews) | 
| **UI Generation** | Not enough data | Not enough data | 9.4 (16 reviews) | 
| **Context Awareness** | Not enough data | Not enough data | 9.8 (15 reviews) | 

#### Generated Application Quality - AI App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Scalability** | Not enough data | Not enough data | 9.2 (16 reviews) | 
| **Out-of-the-Box Functionality** | Not enough data | Not enough data | 8.9 (15 reviews) | 
| **Design Customization** | Not enough data | Not enough data | 9.5 (16 reviews) | 
| **Data & API Integration** | Not enough data | Not enough data | 9.8 (17 reviews) | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 356 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Application Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **UI Code Extending** | 8.6 (227 reviews) | Not enough data | Not enough data | 
| **Programming Code Extending** | 8.6 (230 reviews) | Not enough data | Not enough data | 
| **Customized Branding** | 8.7 (249 reviews) | Not enough data | Not enough data | 
| **Application Templates** | 8.6 (239 reviews) | Not enough data | Not enough data | 
| **Workflows** | 8.9 (271 reviews) | Not enough data | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Data Migration** | 8.8 (261 reviews) | Not enough data | Not enough data | 
| **Data Synchronization** | 8.9 (262 reviews) | Not enough data | Not enough data | 
| **Data Security** | 9.2 (260 reviews) | Not enough data | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Application Deployment** | 8.9 (235 reviews) | Not enough data | Not enough data | 
| **Platform Compatability** | 8.9 (247 reviews) | Not enough data | Not enough data | 
| **Lifecycle Management** | 8.9 (233 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Adaptive Learning** | 8.9 (41 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 9.1 (39 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.9 (41 reviews) | Not enough data | Not enough data | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 824 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Application Deployment** | 8.7 (586 reviews) | Not enough data | Not enough data | 
| **Development Tools** | 8.6 (567 reviews) | Not enough data | Not enough data | 
| **Development Environment** | 8.6 (518 reviews) | Not enough data | Not enough data | 
| **Language Support** | 8.6 (545 reviews) | Not enough data | Not enough data | 
| **Testing** | 8.5 (512 reviews) | Not enough data | Not enough data | 

#### Database

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Database Management** | 9.0 (565 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.8 (657 reviews) | Not enough data | Not enough data | 
| **Auto Scaling** | 8.5 (505 reviews) | Not enough data | Not enough data | 
| **Backup / Recovery** | 8.6 (549 reviews) | Not enough data | Not enough data | 
| **Storage** | 8.6 (602 reviews) | Not enough data | Not enough data | 

#### Infrastructure

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Networking** | 8.5 (553 reviews) | Not enough data | Not enough data | 
| **Virtual Machines** | 8.1 (514 reviews) | Not enough data | Not enough data | 
| **Security** | 9.1 (587 reviews) | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 214 |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | 8.2/10 | 583 |

#### User Interface Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **WYSIWYG Editor** | 8.4 (133 reviews) ✓ Verified | Not enough data | 8.3 (315 reviews) | 
| **Customized Branding** | 8.6 (152 reviews) ✓ Verified | Not enough data | 7.6 (453 reviews) ✓ Verified | 
| **App Templates** | 8.7 (154 reviews) ✓ Verified | Not enough data | 7.8 (465 reviews) ✓ Verified | 
| **Workflow Management** | 9.1 (156 reviews) ✓ Verified | Not enough data | 8.5 (491 reviews) ✓ Verified | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Data Migration** | 8.9 (149 reviews) ✓ Verified | Not enough data | 8.5 (477 reviews) ✓ Verified | 
| **Data Synchronization** | 8.9 (157 reviews) ✓ Verified | Not enough data | 8.6 (487 reviews) ✓ Verified | 
| **Data Security** | 9.1 (155 reviews) ✓ Verified | Not enough data | 8.5 (459 reviews) ✓ Verified | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Application Deployment** | 8.8 (141 reviews) ✓ Verified | Not enough data | 8.2 (449 reviews) ✓ Verified | 
| **Platform Compatibility** | 8.9 (146 reviews) | Not enough data | 8.3 (466 reviews) ✓ Verified | 
| **Lifecycle Management** | 8.9 (144 reviews) ✓ Verified | Not enough data | 8.4 (427 reviews) ✓ Verified | 

#### Agentic AI - No-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Adaptive Learning** | 8.6 (32 reviews) | Not enough data | 8.0 (24 reviews) | 
| **Natural Language Interaction** | 8.6 (32 reviews) | Not enough data | 8.0 (25 reviews) | 
| **Proactive Assistance** | 8.4 (32 reviews) | Not enough data | 8.1 (24 reviews) | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Compliance

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Access Management** | Not enough data | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Database Management** | Not enough data | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | Not enough data | 

#### Security 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | 7.5/10 | 239 |

#### Communication

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Wiki Documentation** | Not enough data | Not enough data | 7.0 (211 reviews) | 
| **Community Forum** | Not enough data | Not enough data | 7.2 (212 reviews) | 
| **Customer Ideation** | Not enough data | Not enough data | 7.2 (209 reviews) | 

#### Planning

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Work Capacity** | Not enough data | Not enough data | 7.3 (202 reviews) | 
| **Task Ranking** | Not enough data | Not enough data | 8.0 (207 reviews) | 
| **Kanban Board** | Not enough data | Not enough data | 7.9 (204 reviews) | 
| **Custom Workflows** | Not enough data | Not enough data | 8.2 (211 reviews) | 
| **Release Forecasting** | Not enough data | Not enough data | 7.1 (192 reviews) | 

#### Workflow Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Time Tracking** | Not enough data | Not enough data | 7.1 (203 reviews) | 
| **Progress Monitoring** | Not enough data | Not enough data | 8.2 (208 reviews) | 
| **Budgeting** | Not enough data | Not enough data | 7.3 (201 reviews) | 
| **Team Scorecard** | Not enough data | Not enough data | 7.1 (196 reviews) | 

### Data Subject Access Request (DSAR)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | 9.1/10 | 10 |
| **Airtable** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Identity Verification** | Not enough data | 8.7 (9 reviews) | Not enough data | 
| **Workflow** | Not enough data | 9.7 (10 reviews) | Not enough data | 
| **DSAR Portal** | Not enough data | 8.7 (9 reviews) | Not enough data | 
| **Reporting and logs** | Not enough data | 9.4 (9 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Customer Lockbox** | N/A | N/A |
| **Airtable** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Agentforce 360 Platform (formerly Salesforce Platform) (14):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Data Masking Software](https://www.g2.com/categories/data-masking), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Cloud Migration Software](https://www.g2.com/categories/cloud-migration), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Drag and Drop App Builder Software](https://www.g2.com/categories/drag-and-drop-app-builder), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)

**Unique to Customer Lockbox (1):** [Data Subject Access Request (DSAR) Software](https://www.g2.com/categories/data-subject-access-request-dsar)

**Unique to Airtable (7):** [Strategy And Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools), [Product Management Software](https://www.g2.com/categories/product-management-software), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Task Management Software](https://www.g2.com/categories/task-management-software), [Project Management Software](https://www.g2.com/categories/project-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI App Builder Software](https://www.g2.com/categories/ai-app-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce 360 Platform (formerly Salesforce Platform) | Customer Lockbox | Airtable | 
|---|---|---|---|
| **Small-Business** | 20.5% | 58.3% | 61.1% | 
| **Mid-Market** | 45.6% | 25.0% | 26.1% | 
| **Enterprise** | 33.8% | 16.7% | 12.8% | 

### By Industry

#### Agentforce 360 Platform (formerly Salesforce Platform)

- **Computer Software:** 13.7%
- **Information Technology and Services:** 12.0%
- **Financial Services:** 6.9%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Telecommunications:** 2.8%
- **Consulting:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Manufacturing:** 2.2%
- **Other:** 47.1%

#### Customer Lockbox

- **Computer & Network Security:** 25.0%
- **Computer Software:** 16.7%
- **Accounting:** 16.7%
- **Telecommunications:** 8.3%
- **Pharmaceuticals:** 8.3%
- **Marketing and Advertising:** 8.3%
- **Consumer Services:** 8.3%
- **Broadcast Media:** 8.3%

#### Airtable

- **Non-Profit Organization Management:** 9.2%
- **Marketing and Advertising:** 8.6%
- **Computer Software:** 6.9%
- **Information Technology and Services:** 6.2%
- **Higher Education:** 5.7%
- **Education Management:** 4.8%
- **Entertainment:** 2.9%
- **Financial Services:** 2.6%
- **Real Estate:** 1.7%
- **Retail:** 1.7%
- **Other:** 49.9%

---
## Alternatives

### Alternatives to Agentforce 360 Platform (formerly Salesforce Platform)

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews)
- [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) — 4.5/5 stars (578 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.5/5 stars (1797 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (546 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (405 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (330 reviews)
- [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) — 4.5/5 stars (1055 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (164 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)

### Alternatives to Customer Lockbox

- [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (566 reviews)
- [AdOpt](https://www.g2.com/products/adopt-adopt/reviews) — 4.9/5 stars (399 reviews)
- [TrustArc](https://www.g2.com/products/trustarc/reviews) — 4.2/5 stars (314 reviews)
- [MineOS](https://www.g2.com/products/mineos/reviews) — 4.8/5 stars (229 reviews)
- [Usercentrics](https://www.g2.com/products/usercentrics/reviews) — 4.4/5 stars (221 reviews)
- [DataGrail](https://www.g2.com/products/datagrail/reviews) — 4.7/5 stars (206 reviews)
- [mParticle by Rokt](https://www.g2.com/products/mparticle-by-rokt/reviews) — 4.4/5 stars (175 reviews)
- [Osano](https://www.g2.com/products/osano/reviews) — 4.5/5 stars (172 reviews)
- [Didomi](https://www.g2.com/products/didomi/reviews) — 4.5/5 stars (168 reviews)
- [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) — 4.3/5 stars (154 reviews)

### Alternatives to Airtable

- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13678 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12615 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15433 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)
- [Coda](https://www.g2.com/products/superhuman-coda/reviews) — 4.6/5 stars (492 reviews)
- [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7843 reviews)

---
## Top Discussions

### Agentforce 360 Platform (formerly Salesforce Platform)

- Title: [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) — 5 comments, 2 upvotes
  > **Top comment:** "Learn how to create new accounts, and update existing leads and contacts. "
- Title: [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) — 2 comments
  > **Top comment:** "It's a system that helps you manage all past sales activity and understand your business' pipeline. "
- Title: [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) — 2 comments, 1 upvote
  > **Top comment:** "Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.

It has..."
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "Go to Salesforce Authenticator app and click Add an Account.
"
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take..."

### Customer Lockbox

No discussions available for this product.

### Airtable

- Title: [What is Airtable used for?](https://www.g2.com/discussions/airtable-what-is-airtable-used-for) — 7 comments, 2 upvotes
  > **Top comment:** "Real estate transaction and recruiting tracking. Also social media and onboarding tasklists. Kind of an SOP all together."
- Title: [How much does Airtable enterprise cost?](https://www.g2.com/discussions/how-much-does-airtable-enterprise-cost) — 4 comments, 1 upvote
  > **Top comment:** "Minimum $8k per conversations circa 2021-2022. Pricing may be subject to change since that time."
- Title: [Is there a free version of Airtable?](https://www.g2.com/discussions/is-there-a-free-version-of-airtable) — 3 comments
  > **Top comment:** "Yes"
- Title: [Is Airtable Pro worth?](https://www.g2.com/discussions/is-airtable-pro-worth) — 2 comments, 1 upvote
  > **Top comment:** "Depends on your needs:
• How big of a team you need to be on the workspace?
• How many records do you have per base?
• How many automation runs do you..."
- Title: [Is this a good tool for collaborating with team members?](https://www.g2.com/discussions/is-this-a-good-tool-for-collaborating-with-team-members) — 2 comments, 1 upvote
  > **Top comment:** "Yes, the collaboration aspect is excellent. We use in multiple locations and many people. Each table can be shared uniquely as well. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-customer-lockbox-vs-airtable)