# Agentforce 360 Platform (formerly Salesforce Platform) vs Auth0 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that the Agentforce 360 Platform excels in customer interaction capabilities, with users highlighting its effectiveness in driving conversations and improving lead capture on websites. This makes it a strong choice for businesses focused on enhancing customer engagement.
- **Users say** that Auth0 offers a seamless integration experience, with a user-friendly interface that supports a wide range of business models. Reviewers appreciate its flexibility, particularly in allowing for social logins and multi-factor authentication, which enhances security without complicating the user experience.
- **According to verified reviews** , the Agentforce 360 Platform is praised for its ease of customization, allowing non-technical users to build and deploy sophisticated AI agents quickly. This adaptability is a significant advantage for businesses that need to evolve their processes over time.
- **Reviewers mention** that while both platforms have strong support, Auth0 slightly edges out with a higher quality of support score. Users appreciate the responsive assistance they receive, which is crucial for troubleshooting and ensuring smooth operations.
- **G2 reviewers highlight** that the Agentforce 360 Platform has a robust set of features for customer data linking and user provisioning, scoring well in these areas. This makes it particularly appealing for mid-market companies looking to manage customer identities effectively.
- **Users report** that while Auth0 is free at entry-level, the Agentforce 360 Platform provides a comprehensive suite of features that justify its pricing, especially for businesses that require advanced capabilities and are willing to invest for long-term benefits.



| | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 4,003 | 271 | 
| **Largest Market Segment** | Mid-Market (45.6% of reviews) | Small-Business (52.0% of reviews) | 
| **Entry Level Price** | $25/user/month*  (billed annually) | Free | 

---
## Top Pros & Cons

### Agentforce 360 Platform (formerly Salesforce Platform)

Pros:
- Ease of Use (1592 reviews)
- Features (780 reviews)

Cons:
- Learning Curve (561 reviews)
- Complexity (525 reviews)

### Auth0

Pros:
- Ease of Use (52 reviews)
- Security (46 reviews)

Cons:
- Expensive (26 reviews)
- Cost (19 reviews)

---
## Ratings Comparison
| Rating | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
  | **Meets Requirements** | 8.9 (2366 reviews) | 8.8 (206 reviews) | 
  | **Ease of Use** | 8.5 (3136 reviews) | 8.6 (210 reviews) | 
  | **Ease of Setup** | 8.4 (1915 reviews) | 8.6 (176 reviews) | 
  | **Ease of Admin** | 8.5 (804 reviews) | 8.4 (116 reviews) | 
  | **Quality of Support** | 8.5 (2110 reviews) | 8.6 (189 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (799 reviews) | 8.3 (103 reviews) | 
  | **Product Direction (% positive)** | 8.7 (2329 reviews) | 8.3 (200 reviews) | 

---
## Pricing

### Agentforce 360 Platform (formerly Salesforce Platform)

#### Entry-Level Pricing

Plan: Platform Starter

Price: $25 /user/month*  (billed annually)

Description: Users access apps built with the following services:


Key Features:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder 

[Browse all 3 editions](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/pricing)

#### Free Trial

Yes

### Auth0

#### Entry-Level Pricing

Plan: Free Plan

Price: Free

Description: Get Auth0 for free with up to 25,000 active users, unlimited logins. No credit card required.*

Key Features:
- 1 Custom Domain*
- Secure Agentic AI workflows
- Passwordless Authentication

[Browse all 4 editions](https://www.g2.com/products/auth0/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Auth0** | 8.8/10 | 98 |

#### Authentication Options

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Authentication User experience** | Not enough data | 9.1 (78 reviews) | 
| **Supports Required Authentication systems** | Not enough data | 8.6 (69 reviews) | 
| **Multi-Factor Authentication** | Not enough data | 8.8 (64 reviews) | 
| **Supports Required Authentication Methods/Protocols** | Not enough data | 9.0 (66 reviews) | 
| **Federation/SAML support (idp)** | Not enough data | 8.7 (55 reviews) | 
| **Federation/SAML support (sp)** | Not enough data | 8.8 (51 reviews) | 

#### Access Control Types

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Endpoint access** | Not enough data | 8.5 (62 reviews) | 
| **Local Access** | Not enough data | 8.9 (57 reviews) | 
| **Remote Access** | Not enough data | 8.6 (54 reviews) | 
| **Partner Access** | Not enough data | 8.9 (45 reviews) | 
| **Supports BYOD users** | Not enough data | 8.9 (41 reviews) | 

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Ease of installation on server** | Not enough data | 9.1 (61 reviews) | 
| **Password Policy Enforcement** | Not enough data | 9.0 (66 reviews) | 
| **Administration Console** | Not enough data | 8.8 (71 reviews) | 
| **Ease of connecting applications** | Not enough data | 9.1 (72 reviews) | 
| **Self Service Password Administration** | Not enough data | 9.0 (65 reviews) | 

#### Platform

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Multiple Operating system support** | Not enough data | 8.9 (58 reviews) | 
| **Multi-Domain Support** | Not enough data | 8.8 (58 reviews) | 
| **Cross Browser support** | Not enough data | 8.8 (69 reviews) | 
| **Fail over protection** | Not enough data | 8.7 (57 reviews) | 
| **Reporting** | Not enough data | 8.4 (64 reviews) | 
| **Auditing** | Not enough data | 8.3 (63 reviews) | 
| **Third Party Web Services support** | Not enough data | 8.8 (52 reviews) | 

### User Provisioning and Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Auth0** | 8.6/10 | 24 |

#### User on/off Boarding

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Self Service Access requests** | Not enough data | 8.0 (17 reviews) | 
| **Smart/Automated Provisioning** | Not enough data | 8.9 (18 reviews) | 
| **Role Management** | Not enough data | 8.9 (15 reviews) | 
| **Policy Management** | Not enough data | 8.9 (15 reviews) | 
| **Access Termination** | Not enough data | 8.5 (13 reviews) | 
| **Approval Workflows** | Not enough data | 8.2 (16 reviews) | 

#### User Maintenance

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Self Service Password Reset** | Not enough data | 8.9 (21 reviews) | 
| **Bulk Changes** | Not enough data | 8.5 (19 reviews) | 
| **Bi-directional Identity Synchronization** | Not enough data | 8.4 (16 reviews) | 

#### Governance

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Identifies and Alerts for Threats** | Not enough data | 8.5 (17 reviews) | 
| **Compliance Audits** | Not enough data | 8.6 (15 reviews) | 

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Reporting** | Not enough data | 8.1 (17 reviews) | 
| **Mobile App** | Not enough data | 8.3 (12 reviews) | 
| **Ease of set up for target systems** | Not enough data | 9.6 (16 reviews) | 
| **APIs** | Not enough data | 8.9 (19 reviews) | 

### Multi-Factor Authentication (MFA)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Auth0** | 8.9/10 | 54 |

#### Authentication type

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **SMS-Based** | Not enough data | 8.5 (36 reviews) ✓ Verified | 
| **Voice-Based Telephony** | Not enough data | 8.7 (31 reviews) | 
| **Email-Based** | Not enough data | 9.2 (37 reviews) ✓ Verified | 
| **Hardware Token-Based** | Not enough data | 8.7 (33 reviews) | 
| **Software Token** | Not enough data | 9.0 (36 reviews) ✓ Verified | 
| **Biometric Factor** | Not enough data | 9.0 (31 reviews) | 
| **Mobile-Push** | Not enough data | 8.9 (33 reviews) ✓ Verified | 
| **Risk-Based Authentication** | Not enough data | 8.8 (31 reviews) ✓ Verified | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Multi-Device Sync** | Not enough data | 8.7 (35 reviews) | 
| **Backup** | Not enough data | 8.9 (34 reviews) | 

#### Implementation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Easy Setup** | Not enough data | 9.3 (43 reviews) ✓ Verified | 
| **Mobile SDK** | Not enough data | 8.8 (35 reviews) ✓ Verified | 
| **Web SDK** | Not enough data | 8.7 (31 reviews) | 

### Data Masking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.1/10 | 16 |
| **Auth0** | N/A | N/A |

#### Data Masking

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Sensitive Fields** | 9.5 (14 reviews) | Not enough data | 
| **Dynamic Masking** | 9.2 (14 reviews) | Not enough data | 
| **Static Masking** | 9.1 (13 reviews) | Not enough data | 
| **Consistent Masking** | 9.2 (13 reviews) | Not enough data | 
| **Random Masking** | 8.6 (13 reviews) | Not enough data | 

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 371 |
| **Auth0** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Application Deployment** | 8.9 (281 reviews) | Not enough data | 
| **Native Deployment** | 8.8 (272 reviews) | Not enough data | 
| **Data Security** | 9.3 (294 reviews) | Not enough data | 
| **Access Control** | 9.0 (294 reviews) | Not enough data | 
| **Scalability** | 9.2 (296 reviews) | Not enough data | 
| **Lifecycle Management** | 9.0 (283 reviews) | Not enough data | 

#### Automation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Workflow Automation** | 9.0 (321 reviews) | Not enough data | 
| **Workflow Mapping** | 8.9 (307 reviews) | Not enough data | 
| **Real-Time Updates** | 9.1 (315 reviews) | Not enough data | 

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Application Templates** | 8.9 (284 reviews) | Not enough data | 
| **UI Code Extending** | 8.6 (245 reviews) | Not enough data | 
| **WYSIWYG Editor** | 8.5 (235 reviews) | Not enough data | 
| **Collaborative Development** | 9.0 (265 reviews) | Not enough data | 

### Risk-Based Authentication (RBA)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Auth0** | 9.2/10 | 17 |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Bi-Directional Identity Synchronization** | Not enough data | 9.2 (13 reviews) | 
| **Policy Management** | Not enough data | 9.1 (15 reviews) | 
| **Cloud Directory** | Not enough data | 9.2 (14 reviews) | 
| **Application Integrations** | Not enough data | 9.0 (8 reviews) | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Auth0** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | 
| **Approval Workflows** | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | 
| **Bulk Changes** | Not enough data | Not enough data | 
| **Centralized Management** | Not enough data | Not enough data | 
| **Self-Service Access Requests** | Not enough data | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | 
| **BYOD support** | Not enough data | Not enough data | 
| **Password Vault** | Not enough data | Not enough data | 
| **Centralized management** | Not enough data | Not enough data | 
| **Role-based security** | Not enough data | Not enough data | 
| **Live notifications** | Not enough data | Not enough data | 
| **Live session recording & playback** | Not enough data | Not enough data | 
| **Hide passwords** | Not enough data | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Activity Logging** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 

#### Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Audit log** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

### Cloud Migration

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 119 |
| **Auth0** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Data Migration** | 9.2 (104 reviews) | Not enough data | 
| **Data Variety** | 9.1 (99 reviews) | Not enough data | 
| **Alerts and Logging** | 8.9 (99 reviews) | Not enough data | 
| **Data Replication** | 8.7 (96 reviews) | Not enough data | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Backup and Recovery** | 9.1 (96 reviews) | Not enough data | 
| **Integration Variety** | 9.0 (98 reviews) | Not enough data | 
| **Access and Security** | 9.2 (102 reviews) | Not enough data | 
| **Real time Monitoring** | 9.1 (99 reviews) | Not enough data | 

#### Security

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Data Protection** | 9.3 (103 reviews) | Not enough data | 

#### Agentic AI - Cloud Migration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (14 reviews) | Not enough data | 
| **Decision Making** | 8.3 (15 reviews) | Not enough data | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.0/10 | 30 |
| **Auth0** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Dashboard** | 9.1 (27 reviews) | Not enough data | 
| **Reporting** | 9.2 (27 reviews) | Not enough data | 
| **Integrations** | 9.2 (28 reviews) | Not enough data | 
| **End-user management** | 9.0 (27 reviews) | Not enough data | 
| **Audit trails** | 9.0 (25 reviews) | Not enough data | 
| **APIs** | 8.8 (25 reviews) | Not enough data | 
| **Mobile SDK** | 8.7 (24 reviews) | Not enough data | 
| **Customizable design** | 8.9 (27 reviews) | Not enough data | 
| **Server-side storage** | 9.1 (25 reviews) | Not enough data | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 347 |
| **Auth0** | 8.8/10 | 101 |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Self-registration and self-service** | 8.6 (300 reviews) | 9.1 (52 reviews) ✓ Verified | 
| **Authentication** | 9.1 (317 reviews) | 9.3 (85 reviews) ✓ Verified | 
| **Scalability** | 9.2 (314 reviews) | 8.9 (71 reviews) ✓ Verified | 
| **Consent and preference management** | 8.9 (305 reviews) | 8.8 (47 reviews) | 
| **Social login** | 8.6 (290 reviews) | 9.1 (62 reviews) ✓ Verified | 
| **Customer data linking** | 9.1 (320 reviews) | 8.7 (53 reviews) ✓ Verified | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Adaptive MFA** | 9.3 (9 reviews) | 9.3 (10 reviews) | 
| **Anomaly Detection** | 8.7 (10 reviews) | 8.5 (10 reviews) | 
| **Fraudulent Login Detection** | 9.8 (10 reviews) | 9.0 (10 reviews) | 
| **Adaptive Authentication Policies** | 9.0 (7 reviews) | 8.1 (9 reviews) | 
| **Risk-Based Authentication** | 9.2 (10 reviews) | 9.2 (10 reviews) | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Behavioral Biometric Analysis** | 7.9 (8 reviews) | 8.6 (7 reviews) | 
| **Liveness Detection** | 8.1 (9 reviews) | 7.8 (9 reviews) | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Account Recovery Assistants** | 8.8 (10 reviews) | 8.8 (8 reviews) | 
| **Constraint Enforcement** | 7.7 (8 reviews) | 9.0 (8 reviews) | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 92 |
| **Auth0** | 9.1/10 | 75 |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **User provisioning** | 8.6 (74 reviews) | 8.9 (54 reviews) | 
| **Password manager** | 8.7 (76 reviews) | Feature Not Available | 
| **Single Sign-on** | 8.9 (78 reviews) | 9.0 (53 reviews) | 
| **Enforces policies** | 8.7 (74 reviews) | 8.8 (51 reviews) | 
| **Authentication** | 9.3 (76 reviews) | 9.3 (62 reviews) | 
| **Multi-factor authentication** | 9.1 (78 reviews) | 9.1 (49 reviews) | 

####  Type

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **On-premises solution** | 8.7 (73 reviews) | Feature Not Available | 
| **Cloud-solution** | 8.7 (75 reviews) | 8.9 (49 reviews) | 

####  Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Tracking** | 8.8 (73 reviews) | 9.1 (50 reviews) | 
| **Reporting** | 8.9 (74 reviews) | 8.5 (52 reviews) | 
| **Access & Permission Change Reporting** | 9.0 (14 reviews) | 9.6 (9 reviews) | 
| **Compliance & Audit Trail Export** | 9.4 (12 reviews) | 9.1 (9 reviews) | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Adaptive & Contextual Access Control** | 8.3 (12 reviews) | 9.6 (9 reviews) | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Identity Lifecycle Management** | 8.8 (12 reviews) | 9.8 (9 reviews) | 
| **Self‑Service Account Management** | 8.3 (12 reviews) | 8.5 (9 reviews) | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | 7.5 (12 reviews) | 9.4 (9 reviews) | 
| **Automated Policy Tuning** | 7.2 (12 reviews) | 8.7 (9 reviews) | 
| **Predictive Role Recommendations** | 7.6 (12 reviews) | Feature Not Available | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.3/10 | 77 |
| **Auth0** | N/A | N/A |

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Configuration Management** | 9.2 (61 reviews) | Not enough data | 
| **Access Control** | 9.2 (63 reviews) | Not enough data | 
| **Orchestration** | 9.2 (62 reviews) | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Automation** | 9.3 (63 reviews) | Not enough data | 
| **Integrations** | 9.3 (62 reviews) | Not enough data | 
| **Extensibility** | 9.4 (62 reviews) | Not enough data | 

#### Processes

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Pipeline Control** | 9.2 (62 reviews) | Not enough data | 
| **Workflow Visualization** | 9.4 (62 reviews) | Not enough data | 
| **Continuous Deployment** | 9.2 (62 reviews) | Not enough data | 

### Drag and Drop App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.5/10 | 87 |
| **Auth0** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **App complexity** | 7.9 (73 reviews) | Not enough data | 
| **App Variety** | 8.4 (67 reviews) | Not enough data | 
| **Customized Branding** | 8.6 (65 reviews) | Not enough data | 
| **Application Templates** | 8.4 (65 reviews) | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Data Migration** | 8.5 (64 reviews) | Not enough data | 
| **Data Synchronization** | 8.6 (66 reviews) | Not enough data | 
| **Data Security** | 9.0 (66 reviews) | Not enough data | 

#### Agentic AI - Drag and Drop App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Adaptive Learning** | 8.8 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (20 reviews) | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 163 |
| **Auth0** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Ease of Use** | 9.0 (137 reviews) | Not enough data | 
| **File Management** | 8.8 (130 reviews) | Not enough data | 
| **Multi-Language Support** | 8.7 (121 reviews) | Not enough data | 
| **Customization** | 9.1 (130 reviews) | Not enough data | 
| **Straight-Out-the-Box Functionality** | 8.7 (128 reviews) | Not enough data | 
| **Help Guides** | 8.8 (123 reviews) | Not enough data | 
| **Patching & Updates** | 9.0 (121 reviews) | Not enough data | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 27 |
| **Auth0** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.7 (20 reviews) | Not enough data | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 356 |
| **Auth0** | N/A | N/A |

#### Application Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **UI Code Extending** | 8.6 (227 reviews) | Not enough data | 
| **Programming Code Extending** | 8.6 (230 reviews) | Not enough data | 
| **Customized Branding** | 8.7 (249 reviews) | Not enough data | 
| **Application Templates** | 8.6 (239 reviews) | Not enough data | 
| **Workflows** | 8.9 (271 reviews) | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Data Migration** | 8.8 (261 reviews) | Not enough data | 
| **Data Synchronization** | 8.9 (262 reviews) | Not enough data | 
| **Data Security** | 9.2 (260 reviews) | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Application Deployment** | 8.9 (235 reviews) | Not enough data | 
| **Platform Compatability** | 8.9 (247 reviews) | Not enough data | 
| **Lifecycle Management** | 8.9 (233 reviews) | Not enough data | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Adaptive Learning** | 8.9 (41 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (41 reviews) | Not enough data | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 824 |
| **Auth0** | N/A | N/A |

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Application Deployment** | 8.7 (586 reviews) | Not enough data | 
| **Development Tools** | 8.6 (567 reviews) | Not enough data | 
| **Development Environment** | 8.6 (518 reviews) | Not enough data | 
| **Language Support** | 8.6 (545 reviews) | Not enough data | 
| **Testing** | 8.5 (512 reviews) | Not enough data | 

#### Database

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Database Management** | 9.0 (565 reviews) | Not enough data | 
| **Analytics** | 8.8 (657 reviews) | Not enough data | 
| **Auto Scaling** | 8.5 (505 reviews) | Not enough data | 
| **Backup / Recovery** | 8.6 (549 reviews) | Not enough data | 
| **Storage** | 8.6 (602 reviews) | Not enough data | 

#### Infrastructure

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Networking** | 8.5 (553 reviews) | Not enough data | 
| **Virtual Machines** | 8.1 (514 reviews) | Not enough data | 
| **Security** | 9.1 (587 reviews) | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 214 |
| **Auth0** | N/A | N/A |

#### User Interface Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **WYSIWYG Editor** | 8.4 (133 reviews) ✓ Verified | Not enough data | 
| **Customized Branding** | 8.6 (152 reviews) ✓ Verified | Not enough data | 
| **App Templates** | 8.7 (154 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 9.1 (156 reviews) ✓ Verified | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Data Migration** | 8.9 (149 reviews) ✓ Verified | Not enough data | 
| **Data Synchronization** | 8.9 (157 reviews) ✓ Verified | Not enough data | 
| **Data Security** | 9.1 (155 reviews) ✓ Verified | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Application Deployment** | 8.8 (141 reviews) ✓ Verified | Not enough data | 
| **Platform Compatibility** | 8.9 (146 reviews) | Not enough data | 
| **Lifecycle Management** | 8.9 (144 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Adaptive Learning** | 8.6 (32 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (32 reviews) | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **Auth0** | N/A | N/A |

#### Compliance

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)

**Unique to Agentforce 360 Platform (formerly Salesforce Platform) (12):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Data Masking Software](https://www.g2.com/categories/data-masking), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Cloud Migration Software](https://www.g2.com/categories/cloud-migration), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Drag and Drop App Builder Software](https://www.g2.com/categories/drag-and-drop-app-builder), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)

**Unique to Auth0 (4):** [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa), [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce 360 Platform (formerly Salesforce Platform) | Auth0 | 
|---|---|---|
| **Small-Business** | 20.5% | 52.0% | 
| **Mid-Market** | 45.6% | 27.6% | 
| **Enterprise** | 33.8% | 20.4% | 

### By Industry

#### Agentforce 360 Platform (formerly Salesforce Platform)

- **Computer Software:** 13.7%
- **Information Technology and Services:** 12.0%
- **Financial Services:** 6.9%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Telecommunications:** 2.8%
- **Consulting:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Manufacturing:** 2.2%
- **Other:** 47.1%

#### Auth0

- **Computer Software:** 26.1%
- **Information Technology and Services:** 16.7%
- **Financial Services:** 6.9%
- **Computer & Network Security:** 4.5%
- **Marketing and Advertising:** 3.7%
- **Internet:** 2.9%
- **Education Management:** 2.9%
- **Banking:** 2.0%
- **Online Media:** 2.0%
- **Logistics and Supply Chain:** 1.6%
- **Other:** 30.6%

---
## Alternatives

### Alternatives to Agentforce 360 Platform (formerly Salesforce Platform)

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews)
- [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) — 4.5/5 stars (578 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.5/5 stars (1797 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (544 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (405 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (330 reviews)
- [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) — 4.5/5 stars (1055 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (164 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3277 reviews)

### Alternatives to Auth0

- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (290 reviews)
- [FusionAuth](https://www.g2.com/products/fusionauth/reviews) — 4.5/5 stars (139 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (911 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (517 reviews)
- [Frontegg](https://www.g2.com/products/frontegg/reviews) — 4.8/5 stars (364 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (119 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3977 reviews)
- [WSO2 Identity Platform](https://www.g2.com/products/wso2-identity-platform/reviews) — 4.5/5 stars (109 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2050 reviews)
- [WorkOS](https://www.g2.com/products/workos/reviews) — 4.5/5 stars (15 reviews)

---
## Top Discussions

### Agentforce 360 Platform (formerly Salesforce Platform)

- Title: [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) — 5 comments, 2 upvotes
  > **Top comment:** "Learn how to create new accounts, and update existing leads and contacts. "
- Title: [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) — 2 comments
  > **Top comment:** "It's a system that helps you manage all past sales activity and understand your business' pipeline. "
- Title: [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) — 2 comments, 1 upvote
  > **Top comment:** "Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.

It has..."
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "Go to Salesforce Authenticator app and click Add an Account.
"
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take..."

### Auth0

- Title: [Is auth0 expensive?](https://www.g2.com/discussions/is-auth0-expensive) — 1 comment
  > **Top comment:** "Nope, it is dead cheap compared to the competition, especially when used in SMEs or non-profit with few users - it could be "for free", actually. If used in..."
- Title: [What is auth0 used for?](https://www.g2.com/discussions/what-is-auth0-used-for) — 1 comment
  > **Top comment:** "Identity and access management"
- Title: [How do you port email templates to a third-party vendor?](https://www.g2.com/discussions/24315-how-do-you-port-email-templates-to-a-third-party-vendor) — 1 comment, 1 upvote
  > **Top comment:** "Hey there Tom!

It's Konrad - Auth0 Community Engineer. I think this question is more toward Emarsys than us. Let me understand that more thoroughly, as..."
- Title: [Getting MFA with India KYC](https://www.g2.com/discussions/getting-mfa-with-india-kyc) — 1 comment, 1 upvote
  > **Top comment:** "You can set up custom MFA factors with with guide. https://auth0.com/docs/multifactor-authentication/custom"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-auth0)