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Compare AgencyAnalytics and Brightmetrics 
Featured Products
At a Glance
Market Segments
Small-Business (90.5% of reviews)
Mid-Market (57.9% of reviews)
Entry-Level Pricing
$79.00 5 Clients Per Month
Starting at $135.00 15 Users Per Month
AgencyAnalytics
Star Rating
(416)4.7 out of 5
Market Segments
Small-Business (90.5% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 5 Clients Per Month
Free Trial is available
Browse all 3 pricing plansBrightmetrics
Star Rating
(130)4.9 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $135.00 15 Users Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AgencyAnalytics excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Brightmetrics. Users appreciate the automated reporting features that save time and streamline the process of pulling data from multiple platforms into one cohesive report.
- According to verified reviews, AgencyAnalytics has a robust number of recent reviews, indicating a strong and active user base. This is contrasted by Brightmetrics, which has not received any recent reviews, suggesting a potential stagnation in user engagement or feedback.
- Users say that AgencyAnalytics offers a user-friendly experience with its clean and intuitive dashboards, making it easy to visualize data. In comparison, Brightmetrics is praised for its customizable reports that do not require IT support, but some users may find the learning curve less steep with AgencyAnalytics.
- Reviewers mention that both products have similar scores for ease of setup and administration, but AgencyAnalytics stands out with its extremely easy setup process, which users find particularly beneficial for quick onboarding.
- Users highlight the quality of support provided by both platforms, with AgencyAnalytics receiving high marks for its responsiveness. However, Brightmetrics edges out slightly in this area, with users noting its excellent support for day-to-day decision-making, especially for phone system administrators.
- According to recent feedback, while AgencyAnalytics shines in its ability to create visually appealing reports, Brightmetrics is recognized for its in-depth reporting capabilities that cater specifically to telephone analytics, making it a strong choice for users in that niche.
Pricing
Entry-Level Pricing
AgencyAnalytics
Freelancer
$79.00
5 Clients Per Month
For individuals looking for basic reporting to track client performance and share results.
- Unlimited Reports
- Report Scheduling
- 80+ Integrations
Brightmetrics
Genesys
Starting at $135.00
15 Users Per Month
Brightmetrics Historical Analytics for Genesys offers performance insights, with optional Real-Time Analytics for up-to-the-moment data.
- Minimum 15 agents required.
- Starting at $9/Month per user or $1620/year for 15+ users.
Free Trial
AgencyAnalytics
Free Trial is available
Brightmetrics
Free Trial is available
Ratings
Meets Requirements
8.9
343
9.5
85
Ease of Use
9.3
350
9.3
87
Ease of Setup
9.3
310
9.3
56
Ease of Admin
9.4
293
9.4
60
Quality of Support
9.6
330
9.8
82
Has the product been a good partner in doing business?
9.5
290
9.6
63
Product Direction (% positive)
9.5
338
9.6
81
Features by Category
Reports
9.3
171
9.2
58
8.8
152
9.1
49
9.2
165
9.4
54
9.0
153
9.1
37
9.2
165
9.6
61
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
9.3
171
9.2
58
8.8
152
9.1
49
9.2
165
9.4
54
9.0
153
9.1
37
9.2
165
9.6
61
Reports
9.2
134
9.1
47
9.3
133
9.2
44
8.8
116
8.9
37
Generative AI
7.3
59
8.8
17
7.3
59
8.9
17
Visualization
9.1
133
9.3
43
8.9
120
9.0
31
9.3
135
9.5
46
8.9
127
9.1
40
Data Updates
8.9
116
8.9
38
9.1
130
9.2
44
Collaboration
9.4
129
9.1
41
8.8
114
8.8
31
8.6
118
8.9
30
Data Updates
8.8
142
9.4
43
9.0
157
9.3
56
8.9
152
9.3
53
SEO Auditing & Monitoring
8.0
80
Not enough data
8.4
87
Not enough data
8.8
86
Not enough data
8.2
84
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
8.0
117
Not enough data
7.9
120
Not enough data
9.1
124
Not enough data
8.6
76
Not enough data
7.6
73
Not enough data
SEO Reporting
7.8
119
Not enough data
9.3
96
Not enough data
9.3
95
Not enough data
9.5
88
Not enough data
Generative AI
7.0
27
Not enough data
7.0
27
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
8.6
186
|
Verified
Not enough data
9.1
207
|
Verified
Not enough data
8.4
181
|
Verified
Not enough data
9.5
201
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
183
|
Verified
Not enough data
Campaign Activity
8.8
208
|
Verified
Not enough data
9.3
224
|
Verified
Not enough data
8.5
177
|
Verified
Not enough data
9.2
201
|
Verified
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
6.4
25
Not enough data
7.7
25
Not enough data
7.2
23
Not enough data
Categories
Categories
Shared Categories
AgencyAnalytics and Brightmetrics are categorized as Data Visualization
Unique Categories
AgencyAnalytics is categorized as Marketing Analytics and SEO Tools
Brightmetrics is categorized as Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
AgencyAnalytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Brightmetrics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
76.9%
Information Technology and Services
3.5%
Internet
2.3%
Primary/Secondary Education
1.0%
Leisure, Travel & Tourism
1.0%
Other
15.3%
Hospital & Health Care
15.1%
Medical Practice
8.7%
Banking
7.9%
Consumer Services
6.3%
Automotive
5.6%
Other
56.3%
Discussions
What is AgencyAnalytics used for?
1 Comment
KN
AgencyAnalytics is used to track, monitor, and create custom marketing reports from all different marketing channels. AA makes it easy to connect your...Read more
AgencyAnalytics has no more discussions with answers
What is Brightmetrics used for?
2 Comments
MT
We use it at my office for multiple purposes - to monitor who is answering calls and who isn't. We use it to verify who the patient spoke to if they call...Read more
What do you like most about Brightmetrics for call analytics, and what could be improved?
1 Comment
SS
<p>When we used it, the advanced reporting capabiltiies that it gave us beyond what was offered in our on-prem voip system, was a total game-changer for how...Read more
Brightmetrics has no more discussions with answers
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