# Agency vs ThreatDown Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ThreatDown excels in providing a comprehensive suite of security tools, including Email Security, DNS Filtering, and Patch Management, which users find invaluable for managing multiple clients effectively.
- **Users say** that Agency's 24/7 protection is a standout feature, giving employees peace of mind as their devices are constantly monitored, which is crucial for maintaining a secure work environment.
- **Reviewers mention** that ThreatDown's OneView dashboard simplifies endpoint management, allowing users to easily check the status of all endpoints and prioritize those needing attention, enhancing operational efficiency.
- **According to verified reviews** , Agency's customer support team is highly praised for their responsiveness and effectiveness, making the process of maintaining security straightforward and hassle-free for users.
- **Users highlight** that while ThreatDown has a slightly lower overall satisfaction score, it still offers a robust set of features that cater well to small businesses, which make up a significant portion of its user base.
- **G2 reviewers note** that both products have strong usability ratings, but Agency edges out with its seamless background operation, allowing users to focus on their daily tasks without constant interruptions for security management.



| | Agency | ThreatDown | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 41 | 1,088 | 
| **Largest Market Segment** | Small-Business (77.5% of reviews) | Small-Business (47.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $345.00 5 Device Per Year | 

---
## Top Pros & Cons

### Agency

Pros:
- Cybersecurity Protection (2 reviews)
- Dashboard Usability (1 reviews)

Cons:
- Notification Issues (1 reviews)
- Poor Usability (1 reviews)

### ThreatDown

Pros:
- Ease of Use (99 reviews)
- Features (68 reviews)

Cons:
- Poor Customer Support (23 reviews)
- Lack of Clarity (22 reviews)

---
## Ratings Comparison
| Rating | Agency | ThreatDown | 
|---|---|---|
  | **Meets Requirements** | 9.6 (39 reviews) | 9.2 (974 reviews) | 
  | **Ease of Use** | 9.6 (39 reviews) | 9.2 (980 reviews) | 
  | **Ease of Setup** | 9.4 (32 reviews) | 9.2 (742 reviews) | 
  | **Ease of Admin** | 9.4 (19 reviews) | 9.1 (706 reviews) | 
  | **Quality of Support** | 9.7 (39 reviews) | 8.8 (871 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (19 reviews) | 9.2 (685 reviews) | 
  | **Product Direction (% positive)** | 10.0 (38 reviews) | 8.9 (962 reviews) | 

---
## Pricing

### Agency

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ThreatDown

#### Entry-Level Pricing

Plan: Core Next-Gen AV

Price: Starting at $345.00 5 Device Per Year

Description: AI-powered protection that stops threats before they get in.

Key Features:
- Incident Response
- Central management console
- Next-Gen AV

[Browse all 4 editions](https://www.g2.com/products/threatdown/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agency** | 9.7/10 | 29 |
| **ThreatDown** | 8.9/10 | 297 |

#### Administration

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Compliance** | 9.8 (25 reviews) | 9.1 (235 reviews) | 
| **Web Control** | 9.7 (24 reviews) | 8.8 (242 reviews) | 
| **Application Control** | 9.7 (23 reviews) | 8.9 (224 reviews) | 
| **Asset Management** | 9.7 (22 reviews) | 8.5 (205 reviews) | 
| **Device Control** | 9.7 (24 reviews) | 8.8 (225 reviews) | 

#### Functionality

| Feature | Agency | ThreatDown | 
|---|---|---|
| **System Isolation** | 9.6 (23 reviews) | 8.9 (215 reviews) | 
| **Firewall** | 9.7 (25 reviews) | 8.9 (216 reviews) | 
| **Endpoint Intelligence** | 9.6 (23 reviews) | 9.0 (250 reviews) | 
| **Malware Detection** | 9.9 (25 reviews) | 9.6 (264 reviews) | 

#### Analysis

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Automated Remediation** | 9.9 (24 reviews) | 9.0 (237 reviews) | 
| **Incident Reports** | 9.9 (24 reviews) | 8.9 (241 reviews) | 
| **Behavioral Analysis** | 9.7 (21 reviews) | 8.9 (224 reviews) | 

### Employee Identity Theft Protection

| Product | Score | Reviews |
|---|---|---|
| **Agency** | 9.8/10 | 21 |
| **ThreatDown** | N/A | N/A |

#### Platform Basics

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Reporting** | 9.7 (19 reviews) | Not enough data | 
| **Monitoring** | 9.9 (20 reviews) | Not enough data | 
| **Performance** | 9.9 (19 reviews) | Not enough data | 

#### Platform Content

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Proactive monitoring** | 9.6 (19 reviews) | Not enough data | 
| **Breach notification** | 9.8 (19 reviews) | Not enough data | 
| **Compliance** | 9.9 (19 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Dashboard** | 9.8 (20 reviews) | Not enough data | 
| **Messaging** | 9.9 (19 reviews) | Not enough data | 
| **Portal** | 9.9 (20 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Educational Resources** | Not enough data | Not enough data | 

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **Agency** | N/A | N/A |
| **ThreatDown** | 8.7/10 | 133 |

#### Platform Features

| Feature | Agency | ThreatDown | 
|---|---|---|
| **24/7 support** | Not enough data | 9.1 (125 reviews) | 
| **Proactive report alerts** | Not enough data | 9.2 (124 reviews) | 
| **Application  control** | Not enough data | 8.9 (119 reviews) | 
| **Proactive threat hunting** | Not enough data | 9.2 (123 reviews) | 
| **Rapid response time** | Not enough data | 9.3 (123 reviews) | 
| **Customizeable reports** | Not enough data | 8.7 (121 reviews) | 
| **Managed Services** | Not enough data | 9.5 (11 reviews) | 

#### Automation Capabilities

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Automated remediation** | Not enough data | 9.1 (122 reviews) | 
| **Automated investigation** | Not enough data | 9.1 (122 reviews) | 
| **AI Agents** | Not enough data | 5.3 (5 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **Agency** | N/A | N/A |
| **ThreatDown** | 6.9/10 | 170 |

#### Generative AI

| Feature | Agency | ThreatDown | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (170 reviews) | 
| **AI Text Summarization** | Not enough data | 6.9 (156 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Agency** | N/A | N/A |
| **ThreatDown** | 7.4/10 | 115 |

#### Generative AI

| Feature | Agency | ThreatDown | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.4 (115 reviews) | 

### Digital Risk Protection (DRP) Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agency** | 9.1/10 | 8 |
| **ThreatDown** | N/A | N/A |

#### Vulnerability Management - Digital Risk Protection (DRP) Platforms

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Vulnerability Assessment** | 9.4 (8 reviews) | Not enough data | 
| **Digital Footprint Mapping** | 8.5 (8 reviews) | Not enough data | 
| **Fraud Detection** | 9.0 (8 reviews) | Not enough data | 
| **Data Leak Detection** | 8.8 (8 reviews) | Not enough data | 
| **Anti-Counterfeiting** | 8.5 (8 reviews) | Not enough data | 
| **Brand Protection** | 8.8 (8 reviews) | Not enough data | 

#### Incident Response Digital Risk Protection (DRP) Platforms

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Threat Remediation** | 9.3 (7 reviews) | Not enough data | 
| **Automated Reponses** | 9.3 (7 reviews) | Not enough data | 
| **Incident Response Capabilities** | 9.3 (7 reviews) | Not enough data | 

#### Reporting and Analytics - Digital Risk Protection (DRP) Platforms

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Threat Trends Analysis** | 9.3 (7 reviews) | Not enough data | 
| **Risk Assessment Reports** | 9.5 (7 reviews) | Not enough data | 
| **Customizable Dashboards** | 9.3 (7 reviews) | Not enough data | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **Agency** | N/A | N/A |
| **ThreatDown** | 9.7/10 | 13 |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Managed Services** | Not enough data | 9.7 (13 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Agency** | N/A | N/A |
| **ThreatDown** | N/A | N/A |

#### System Control

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Agency | ThreatDown | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms)

**Unique to Agency (2):** [Digital Risk Protection (DRP) Platforms](https://www.g2.com/categories/digital-risk-protection-drp-platforms), [Employee Identity Theft Protection Software](https://www.g2.com/categories/employee-identity-theft-protection)

**Unique to ThreatDown (4):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Antivirus Software](https://www.g2.com/categories/antivirus)


---
## Reviewer Demographics

### By Company Size

| Segment | Agency | ThreatDown | 
|---|---|---|
| **Small-Business** | 77.5% | 47.1% | 
| **Mid-Market** | 17.5% | 41.2% | 
| **Enterprise** | 5.0% | 11.7% | 

### By Industry

#### Agency

- **Computer Software:** 27.5%
- **Information Technology and Services:** 12.5%
- **Hospital & Health Care:** 10.0%
- **Health, Wellness and Fitness:** 10.0%
- **Defense & Space:** 5.0%
- **Financial Services:** 5.0%
- **Accounting:** 2.5%
- **Apparel & Fashion:** 2.5%
- **Design:** 2.5%
- **Events Services:** 2.5%
- **Other:** 20.0%

#### ThreatDown

- **Information Technology and Services:** 12.9%
- **Computer & Network Security:** 6.9%
- **Construction:** 4.5%
- **Computer Software:** 4.3%
- **Education Management:** 4.0%
- **Hospital & Health Care:** 3.8%
- **Non-Profit Organization Management:** 3.4%
- **Higher Education:** 3.3%
- **Primary/Secondary Education:** 3.2%
- **Financial Services:** 2.9%
- **Other:** 50.8%

---
## Alternatives

### Alternatives to Agency

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (439 reviews)
- [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) — 4.8/5 stars (482 reviews)
- [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1809 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1439 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1125 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (1002 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (835 reviews)
- [Symantec End-user Endpoint Security](https://www.g2.com/products/symantec-end-user-endpoint-security/reviews) — 4.4/5 stars (553 reviews)
- [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews)
- [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews)

### Alternatives to ThreatDown

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (439 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (1002 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (203 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (835 reviews)
- [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.2/5 stars (106 reviews)
- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews)
- [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (277 reviews)
- [Symantec End-user Endpoint Security](https://www.g2.com/products/symantec-end-user-endpoint-security/reviews) — 4.4/5 stars (553 reviews)
- [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.8/5 stars (889 reviews)

---
## Top Discussions

### Agency

No discussions available for this product.

### ThreatDown

- Title: [Is Malwarebytes enough for your computer to be 100% secure?](https://www.g2.com/discussions/14696-is-malwarebytes-enough-for-your-computer-to-be-100-secure) — 5 comments, 1 upvote
  > **Top comment:** "Malwarebytes is not a virus scanner, a PC cleaner, nor is it a defragger. So it can not by itself keep your computer 100% secure, however Maywarebytes is one..."
- Title: [Using Malwarebytes EDR in a midsize company needs extra investment for web filter?](https://www.g2.com/discussions/using-malwarebytes-edr-in-a-midsize-company-needs-extra-investment-for-web-filter) — 4 comments, 1 upvote
  > **Top comment:** "No, MB catches sites that have malware on it and will block the site. "
- Title: [What is malwarebytes tray application?](https://www.g2.com/discussions/10146-what-is-malwarebytes-tray-application) — 4 comments, 1 upvote
  > **Top comment:** "You should see the Malwarebytes icon by the date/time in the upper right corner of your MacBook device.  You can right click to see options.  You can also go..."
- Title: [What additional products can Small Businesses benefit from with Malwarebytes as a Company?](https://www.g2.com/discussions/14733-what-additional-products-can-small-businesses-benefit-from-with-malwarebytes-as-a-company) — 3 comments, 1 upvote
  > **Top comment:** "I would advise you to visit below link, you will notice Currently Endpoint Protection comes with Cloud Support.
https://support.malwarebytes.com/

For any..."
- Title: [Best way to migrate the on-prem console to the cloud based environment ?](https://www.g2.com/discussions/13322-best-way-to-migrate-the-on-prem-console-to-the-cloud-based-environment) — 3 comments, 1 upvote
  > **Top comment:** "If you use the Discovery and Deployment tool there is a Migrate to Cloud option. Hope this helps and isn't too late."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agency-2025-12-16-vs-threatdown)