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Compare AfterShip and ShipHero 
Featured Products
At a Glance
Market Segments
Small-Business (86.5% of reviews)
Small-Business (84.4% of reviews)
Entry-Level Pricing
$11.00 100 Shipments Per Month
Contact Us Per Month
AfterShip
Star Rating
(307)4.7 out of 5
Market Segments
Small-Business (86.5% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 100 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansShipHero
Star Rating
(195)4.4 out of 5
Market Segments
Small-Business (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in overall user satisfaction, boasting a higher G2 Score compared to AfterShip. Users appreciate its ability to manage complex warehouse operations, with one reviewer stating it has helped them take control of their inventory requirements effortlessly.
- Users say that AfterShip shines in the order tracking process, providing a smooth and professional experience. Reviewers highlight the effectiveness of branded tracking pages and notifications, which have significantly reduced customer inquiries and improved trust.
- According to verified reviews, ShipHero is noted for its scalability, making it suitable for businesses of various sizes. Users have mentioned that it can handle operations from small teams to larger, multi-location setups, which is a significant advantage for growing businesses.
- Reviewers mention that AfterShip offers a straightforward integration with platforms like Shopify, making it easy for users to set up and start tracking orders quickly. This ease of integration is a key factor for many small businesses looking to streamline their operations.
- G2 reviewers highlight that while ShipHero has a solid support system, AfterShip outperforms it in terms of quality of support. Users have praised AfterShip for its quick response times and helpful customer service, which can be crucial for businesses needing immediate assistance.
- Users report that both products have their strengths in specific features, but AfterShip generally receives higher ratings for usability and setup. Reviewers appreciate AfterShip's intuitive dashboard and category mapping feature, which enhances the overall user experience.
Pricing
Entry-Level Pricing
AfterShip
Essentials
$11.00
100 Shipments Per Month
Key features and integrations
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page
ShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
Free Trial
AfterShip
Free Trial is available
ShipHero
No trial information availableRatings
Meets Requirements
9.1
206
8.4
161
Ease of Use
9.0
210
8.6
167
Ease of Setup
8.8
124
8.2
133
Ease of Admin
8.8
106
8.7
104
Quality of Support
9.2
197
8.6
161
Has the product been a good partner in doing business?
9.0
102
8.9
104
Product Direction (% positive)
9.4
214
8.9
155
Features by Category
Supply Chain Operations
Not enough data
8.5
88
Not enough data
7.7
76
Not enough data
8.6
90
Customer Management
Not enough data
8.1
84
Not enough data
8.2
86
Not enough data
7.4
81
Analytics
Not enough data
7.6
77
Not enough data
8.0
85
Not enough data
7.3
81
Labels
8.6
48
8.7
106
8.1
52
8.2
98
8.4
47
8.6
102
Order management
9.3
91
8.8
102
9.4
83
8.9
105
9.5
65
8.8
107
9.3
78
9.0
106
Carrier and rate management
9.0
51
8.4
86
9.0
53
8.4
91
8.8
47
8.4
84
Inventory management
8.4
40
7.9
96
8.5
38
7.8
82
8.5
40
8.0
81
Reports
9.0
78
8.5
100
8.7
42
8.4
101
8.9
61
8.0
91
Warehouse Definition
Not enough data
8.7
100
Not enough data
8.1
95
Not enough data
8.0
88
Logistics
Not enough data
7.6
78
Not enough data
8.2
98
Not enough data
9.0
100
Analytics
Not enough data
8.5
95
Not enough data
7.9
92
Not enough data
7.7
81
Inventory Management
Not enough data
8.0
90
Not enough data
8.0
91
Inventory Management Platform Features
Not enough data
8.9
99
Not enough data
8.4
95
Not enough data
8.5
98
Not enough data
7.9
96
Not enough data
8.5
97
Not enough data
8.3
88
Not enough data
7.3
87
Not enough data
8.8
98
Not enough data
7.4
85
Not enough data
8.4
92
Integrations
9.1
33
Not enough data
9.2
18
Not enough data
8.8
18
Not enough data
8.8
18
Not enough data
Tracking
9.3
24
Not enough data
9.1
16
Not enough data
Transactions
8.8
19
Not enough data
8.9
19
Not enough data
9.1
21
Not enough data
9.2
18
Not enough data
Shipping Insurance
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AfterShip and ShipHero are categorized as Shipping
Unique Categories
AfterShip is categorized as Shipping Insurance, Returns Management, Package Tracking, E-Commerce Tools, and Personalization
ShipHero is categorized as Warehouse Management and 3PL
Reviews
Reviewers' Company Size
AfterShip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.1%
Apparel & Fashion
19.4%
Consumer Goods
4.6%
Logistics and Supply Chain
3.9%
Health, Wellness and Fitness
3.6%
Other
47.4%
Logistics and Supply Chain
20.2%
Warehousing
15.8%
Consumer Goods
12.6%
Retail
10.9%
Apparel & Fashion
9.8%
Other
30.6%
Alternatives
Discussions
How does AfterShip tracking work?
1 Comment
SS
AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it...Read more
What is AfterShip app?
1 Comment
SS
AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
What courier does AfterShip use?
1 Comment
SS
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
How do you handling inventory In and Out efficiently
1 Comment
ND
Hello Umar,
Thank you for reaching out.
This is a big question! Many things. Feel free to email hello@shiphero.com and our team will...Read more
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