# AfterShip, Sendcloud vs Route Comparison

| | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 311 | 148 | 114 | 
| **Largest Market Segment** | Small-Business (86.7% of reviews) | Small-Business (93.6% of reviews) | Small-Business (87.2% of reviews) | 
| **Entry Level Price** | $11.00 100 Shipments Per Month | Free | Free | 

---
## Top Pros & Cons

### AfterShip

Pros:
- Customer Support (5 reviews)
- Integrations (5 reviews)

Cons:
- Expensive (3 reviews)
- Tracking Issues (3 reviews)

### Sendcloud

Pros:
- Ease of Use (25 reviews)
- Shipping Efficiency (12 reviews)

Cons:
- Limited Functionality (9 reviews)
- Poor Customer Support (7 reviews)

### Route

Pros:
- Affordable Pricing (1 reviews)
- Customer Support (1 reviews)

Cons:
- Poor Support (2 reviews)
- Communication Issues (1 reviews)

---
## Ratings Comparison
| Rating | AfterShip | Sendcloud | Route | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (209 reviews) | 8.8 (118 reviews) | 8.7 (74 reviews) | 
  | **Ease of Use** | 9.0 (213 reviews) | 9.3 (118 reviews) | 8.9 (75 reviews) | 
  | **Ease of Setup** | 8.8 (127 reviews) | 8.7 (88 reviews) | 8.9 (36 reviews) | 
  | **Ease of Admin** | 8.8 (108 reviews) | 9.3 (49 reviews) | 9.0 (37 reviews) | 
  | **Quality of Support** | 9.2 (200 reviews) | 8.5 (117 reviews) | 8.9 (75 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (104 reviews) | 9.3 (50 reviews) | 8.8 (36 reviews) | 
  | **Product Direction (% positive)** | 9.4 (217 reviews) | 9.7 (106 reviews) | 8.9 (64 reviews) | 

---
## Pricing

### AfterShip

#### Entry-Level Pricing

Plan: Essentials

Price: $11.00 100 Shipments Per Month

Description: Key features and integrations

Key Features:
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page

[Browse all 4 editions](https://www.g2.com/products/aftership/pricing)

#### Free Trial

Yes

### Sendcloud

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email

[Browse all 4 editions](https://www.g2.com/products/sendcloud/pricing)

#### Free Trial

Yes

### Route

#### Entry-Level Pricing

Plan: Basic

Price: Free

Description: Package protection and tracking built for scaling businesses.


Key Features:
- World-class package protection
- Basic tracking: web and app notifications
- Carbon neutral shipping on protected orders

[Browse all 3 editions](https://www.g2.com/products/route-2023-05-09/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | 8.5/10 | 22 |
| **Route** | N/A | N/A |

#### Management - Multicarrier Parcel Management Solutions

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | 8.4 (18 reviews) | Not enough data | 
| **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | 9.3 (20 reviews) | Not enough data | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | 8.8 (20 reviews) | Not enough data | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | 7.5 (18 reviews) | Not enough data | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | 8.1 (18 reviews) | Not enough data | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | 8.7 (19 reviews) | Not enough data | 

### Drop Shipping

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | 6.7/10 | 6 |
| **Route** | N/A | N/A |

#### Product Sales

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Product Search** | Not enough data | 6.7 (5 reviews) | Not enough data | 
| **Product Reviews** | Not enough data | 6.3 (5 reviews) | Not enough data | 
| **Product Filters** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Product Page Customization** | Not enough data | 7.0 (5 reviews) | Not enough data | 

#### Administration

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Reports & Analytics** | Not enough data | 6.3 (5 reviews) | Not enough data | 
| **Order Tracking** | Not enough data | 7.3 (5 reviews) | Not enough data | 
| **Pricing Automation** | Not enough data | 5.7 (5 reviews) | Not enough data | 
| **E-commerce Platform Integration** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Process Automation** | Not enough data | 6.9 (6 reviews) | Not enough data | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 8.9/10 | 107 |
| **Sendcloud** | 8.6/10 | 107 |
| **Route** | N/A | N/A |

#### Labels

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Label Printing** | 8.6 (48 reviews) | 9.2 (93 reviews) | Not enough data | 
| **Return labels** | 8.1 (52 reviews) | 8.5 (77 reviews) | Not enough data | 
| **Bar codes** | 8.4 (47 reviews) | 8.1 (76 reviews) | Not enough data | 

#### Order management

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Order tracking** | 9.3 (92 reviews) | 9.2 (92 reviews) | Not enough data | 
| **E-commerce integrations** | 9.4 (83 reviews) | 9.0 (90 reviews) | Not enough data | 
| **Manage orders** | 9.5 (65 reviews) | 8.3 (85 reviews) | Not enough data | 
| **Order Status** | 9.3 (79 reviews) | 8.8 (89 reviews) | Not enough data | 

#### Carrier and rate management

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Quick rate comparison** | 9.0 (51 reviews) | 8.3 (85 reviews) | Not enough data | 
| **Vendor availability** | 9.0 (54 reviews) | 8.6 (89 reviews) | Not enough data | 
| **Flat rate services** | 8.8 (47 reviews) | 8.3 (81 reviews) | Not enough data | 

#### Inventory management

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Low stock alerts** | 8.4 (40 reviews) | Feature Not Available | Not enough data | 
| **Automated inventory orders** | 8.5 (38 reviews) | Feature Not Available | Not enough data | 
| **Assign suppliers** | 8.5 (40 reviews) | 8.1 (75 reviews) | Not enough data | 

#### Reports

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Shipment reports** | 9.0 (78 reviews) | 8.3 (78 reviews) | Not enough data | 
| **Inventory reports** | 8.7 (42 reviews) | Feature Not Available | Not enough data | 
| **Unshipped products** | 8.9 (61 reviews) | Feature Not Available | Not enough data | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 9.2/10 | 36 |
| **Sendcloud** | N/A | N/A |
| **Route** | N/A | N/A |

#### Integrations

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **E-Commerce** | 9.1 (33 reviews) | Not enough data | Not enough data | 
| **WMS** | 9.2 (18 reviews) | Not enough data | Not enough data | 
| **Accounting** | 8.8 (18 reviews) | Not enough data | Not enough data | 
| **OMS** | 8.8 (18 reviews) | Not enough data | Not enough data | 

#### Tracking

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Shipping** | 9.3 (24 reviews) | Not enough data | Not enough data | 
| **Inventory** | 9.1 (16 reviews) | Not enough data | Not enough data | 

#### Transactions

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Exchange** | 8.8 (19 reviews) | Not enough data | Not enough data | 
| **Approvals** | 8.9 (19 reviews) | Not enough data | Not enough data | 
| **Refund** | 9.1 (21 reviews) | Not enough data | Not enough data | 
| **Credit** | 9.2 (18 reviews) | Not enough data | Not enough data | 

### Shipping Insurance

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | N/A | N/A |
| **Route** | 9.0/10 | 19 |

#### Shipping Insurance

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Claim Tracking** | 9.0 (5 reviews) | Not enough data | 9.5 (18 reviews) | 
| **Shipment Tracking Integrations** | 9.0 (5 reviews) | Not enough data | 9.4 (18 reviews) | 
| **Cargo Tracking** | 9.0 (5 reviews) | Not enough data | Feature Not Available | 
| **Reporting & Analytics** | 9.2 (6 reviews) | Not enough data | 8.8 (18 reviews) | 
| **B2C E-Commerce Tracking** | 9.0 (5 reviews) | Not enough data | 8.1 (15 reviews) | 
| **Claim Filing** | 9.0 (5 reviews) | Not enough data | 9.1 (17 reviews) | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | N/A | N/A |
| **Route** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | 7.8/10 | 24 |
| **Route** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | 7.4 (24 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.8 (24 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.1 (24 reviews) | Not enough data | 

### E-Commerce Tools

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 8.6/10 | 6 |
| **Sendcloud** | N/A | N/A |
| **Route** | N/A | N/A |

#### Agentic AI - E-Commerce Tools

| Feature | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Cross-system Integration** | 8.6 (6 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to AfterShip (6):** [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance), [Returns Management Software](https://www.g2.com/categories/returns-management), [Shipping Software](https://www.g2.com/categories/shipping), [Package Tracking Software](https://www.g2.com/categories/package-tracking), [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools), [Personalization Software](https://www.g2.com/categories/personalization)

**Unique to Sendcloud (4):** [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Shipping Software](https://www.g2.com/categories/shipping), [Drop Shipping Software](https://www.g2.com/categories/drop-shipping), [Package Tracking Software](https://www.g2.com/categories/package-tracking)

**Unique to Route (2):** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools), [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance)


---
## Reviewer Demographics

### By Company Size

| Segment | AfterShip | Sendcloud | Route | 
|---|---|---|---|
| **Small-Business** | 86.7% | 93.6% | 87.2% | 
| **Mid-Market** | 11.7% | 6.4% | 11.9% | 
| **Enterprise** | 1.6% | 0% | 0.9% | 

### By Industry

#### AfterShip

- **Retail:** 21.5%
- **Apparel & Fashion:** 19.2%
- **Consumer Goods:** 4.6%
- **Logistics and Supply Chain:** 3.9%
- **Health, Wellness and Fitness:** 3.6%
- **Sporting Goods:** 2.9%
- **Marketing and Advertising:** 2.9%
- **Automotive:** 2.6%
- **Accounting:** 2.3%
- **Consumer Electronics:** 2.3%
- **Other:** 34.2%

#### Sendcloud

- **Retail:** 13.5%
- **Consumer Goods:** 9.9%
- **Apparel & Fashion:** 8.5%
- **Food & Beverages:** 6.4%
- **Wholesale:** 5.7%
- **Consumer Electronics:** 5.7%
- **Health, Wellness and Fitness:** 5.0%
- **Arts and Crafts:** 4.3%
- **Automotive:** 3.5%
- **Textiles:** 2.8%
- **Other:** 34.8%

#### Route

- **Retail:** 22.0%
- **Apparel & Fashion:** 17.4%
- **Health, Wellness and Fitness:** 9.2%
- **Consumer Goods:** 8.3%
- **Food & Beverages:** 7.3%
- **Arts and Crafts:** 4.6%
- **Cosmetics:** 2.8%
- **Wholesale:** 2.8%
- **Luxury Goods & Jewelry:** 2.8%
- **Warehousing:** 1.8%
- **Other:** 21.1%

---
## Alternatives

### Alternatives to AfterShip

- [Narvar](https://www.g2.com/products/narvar/reviews) — 4.2/5 stars (171 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (263 reviews)
- [Elfsight](https://www.g2.com/products/elfsight/reviews) — 4.8/5 stars (902 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1203 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4462 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2566 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1681 reviews)

### Alternatives to Sendcloud

- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (175 reviews)
- [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) — 4.6/5 stars (114 reviews)
- [Shippo](https://www.g2.com/products/shippo-shippo/reviews) — 4.2/5 stars (77 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (263 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (261 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (187 reviews)
- [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews)

### Alternatives to Route

- [Elfsight](https://www.g2.com/products/elfsight/reviews) — 4.8/5 stars (902 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (588 reviews)
- [wetracked.io](https://www.g2.com/products/wetracked-io/reviews) — 4.9/5 stars (339 reviews)
- [Flodesk](https://www.g2.com/products/flodesk/reviews) — 4.8/5 stars (270 reviews)
- [Chargeflow](https://www.g2.com/products/chargeflow-inc-chargeflow/reviews) — 4.7/5 stars (255 reviews)
- [Google Pay for Business](https://www.g2.com/products/google-pay-for-business/reviews) — 4.6/5 stars (217 reviews)
- [Extend](https://www.g2.com/products/extend-protection-reviews/reviews) — 4.5/5 stars (61 reviews)
- [Minty Business](https://www.g2.com/products/minty-business/reviews) — 4.7/5 stars (196 reviews)
- [Narvar](https://www.g2.com/products/narvar/reviews) — 4.2/5 stars (171 reviews)

---
## Top Discussions

### AfterShip

- Title: [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) — 1 comment
  > **Top comment:** "I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed,..."
- Title: [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) — 1 comment, 1 upvote
  > **Top comment:** "AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to..."
- Title: [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) — 1 comment
  > **Top comment:** "AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment..."
- Title: [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) — 1 comment
  > **Top comment:** "AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it..."

### Sendcloud

- Title: [When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.](https://www.g2.com/discussions/when-will-you-integrate-platforms-such-as-dhl-that-is-the-only-thing-missing-for-me-at-the-moment) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Ramona, thanks for your comment! 

DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/

All the best!"

### Route

- Title: [What does route package protection do?](https://www.g2.com/discussions/what-does-route-package-protection-do) — 2 comments
  > **Top comment:** "They provide shipping protection for LOST (not maked delivered), STOLEN (marked delivered), and DAMAGED parcels via a customer claim to replace OR refund. ..."
- Title: [Can't anyone just insure customers on their own?](https://www.g2.com/discussions/can-t-anyone-just-make-an-insurance-product-for-their-customers) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Not quite. Only authorized third parties who are appropriately vetted and licensed by state departments of insurance are able to make insurance offerings..."
- Title: [Which carriers will work with Route?](https://www.g2.com/discussions/which-carriers-will-work-with-route) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Any licensed carrier that you use to make shipments will be accepted and receive Route's package protection benefits. "
- Title: [Can I test Route to make sure it works with my online store?](https://www.g2.com/discussions/can-i-test-route-to-make-sure-it-works-with-my-online-store) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! If you are on Shopify or WooCommerce, you can install and uninstall with the click of a button. It's very simple to test out to verify that it will..."
- Title: [How much does Route cost?](https://www.g2.com/discussions/how-much-does-route-cost) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Route is free for merchants. The cost to shoppers is only around 1% of the cart value to fully protect your customers from lost, damaged, and stolen items."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aftership-vs-sendcloud-vs-route-2023-05-09)