# AfterShip vs Sendcloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Sendcloud excels in overall user satisfaction, reflected in its higher G2 Score compared to AfterShip. Users appreciate the intuitive interface and the efficiency it brings to daily operations, with one user noting that it has made routine tasks much more manageable.
- **Users say** AfterShip provides a smooth order tracking experience, particularly highlighting its branded tracking pages and notifications that help reduce customer inquiries. This feature has been praised for enhancing trust with customers, making it a strong choice for businesses focused on customer experience.
- **According to verified reviews** , Sendcloud's API is a standout feature, offering a reliable connection for generating shipping labels on the fly. This capability is particularly beneficial for businesses that require quick and efficient shipping solutions, making it a favorite among users who prioritize speed.
- **Reviewers mention** that AfterShip's integration with platforms like Shopify is straightforward, which can significantly ease the setup process for small businesses. This ease of integration is a key advantage for users looking to streamline their e-commerce operations.
- **G2 reviewers highlight** that while AfterShip has a slightly higher rating for quality of support, Sendcloud still offers solid assistance. Users appreciate the quick response times from AfterShip's support team, which can be crucial for businesses needing immediate help with shipping issues.
- **Users report** that Sendcloud's free entry-level pricing is a major draw for small businesses, allowing them to access essential shipping tools without upfront costs. In contrast, AfterShip's starting price may be a consideration for budget-conscious users, despite its robust features.



| | AfterShip | Sendcloud | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 311 | 148 | 
| **Largest Market Segment** | Small-Business (86.7% of reviews) | Small-Business (93.6% of reviews) | 
| **Entry Level Price** | $11.00 100 Shipments Per Month | Free | 

---
## Top Pros & Cons

### AfterShip

Pros:
- Customer Support (5 reviews)
- Integrations (5 reviews)

Cons:
- Expensive (3 reviews)
- Tracking Issues (3 reviews)

### Sendcloud

Pros:
- Ease of Use (25 reviews)
- Shipping Efficiency (12 reviews)

Cons:
- Limited Functionality (9 reviews)
- Poor Customer Support (7 reviews)

---
## Ratings Comparison
| Rating | AfterShip | Sendcloud | 
|---|---|---|
  | **Meets Requirements** | 9.1 (209 reviews) | 8.8 (118 reviews) | 
  | **Ease of Use** | 9.0 (213 reviews) | 9.3 (118 reviews) | 
  | **Ease of Setup** | 8.8 (127 reviews) | 8.7 (88 reviews) | 
  | **Ease of Admin** | 8.8 (108 reviews) | 9.3 (49 reviews) | 
  | **Quality of Support** | 9.2 (200 reviews) | 8.5 (117 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (104 reviews) | 9.3 (50 reviews) | 
  | **Product Direction (% positive)** | 9.4 (217 reviews) | 9.7 (106 reviews) | 

---
## Pricing

### AfterShip

#### Entry-Level Pricing

Plan: Essentials

Price: $11.00 100 Shipments Per Month

Description: Key features and integrations

Key Features:
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page

[Browse all 4 editions](https://www.g2.com/products/aftership/pricing)

#### Free Trial

Yes

### Sendcloud

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email

[Browse all 4 editions](https://www.g2.com/products/sendcloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | 8.5/10 | 22 |

#### Management - Multicarrier Parcel Management Solutions

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | 8.4 (18 reviews) | 
| **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | 9.3 (20 reviews) | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | 8.8 (20 reviews) | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | 7.5 (18 reviews) | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | 8.1 (18 reviews) | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | 8.7 (19 reviews) | 

### Drop Shipping

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | 6.7/10 | 6 |

#### Product Sales

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Product Search** | Not enough data | 6.7 (5 reviews) | 
| **Product Reviews** | Not enough data | 6.3 (5 reviews) | 
| **Product Filters** | Not enough data | 7.0 (5 reviews) | 
| **Product Page Customization** | Not enough data | 7.0 (5 reviews) | 

#### Administration

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 6.3 (5 reviews) | 
| **Order Tracking** | Not enough data | 7.3 (5 reviews) | 
| **Pricing Automation** | Not enough data | 5.7 (5 reviews) | 
| **E-commerce Platform Integration** | Not enough data | 7.0 (5 reviews) | 
| **Process Automation** | Not enough data | 6.9 (6 reviews) | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 8.9/10 | 107 |
| **Sendcloud** | 8.6/10 | 107 |

#### Labels

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Label Printing** | 8.6 (48 reviews) | 9.2 (93 reviews) | 
| **Return labels** | 8.1 (52 reviews) | 8.5 (77 reviews) | 
| **Bar codes** | 8.4 (47 reviews) | 8.1 (76 reviews) | 

#### Order management

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Order tracking** | 9.3 (92 reviews) | 9.2 (92 reviews) | 
| **E-commerce integrations** | 9.4 (83 reviews) | 9.0 (90 reviews) | 
| **Manage orders** | 9.5 (65 reviews) | 8.3 (85 reviews) | 
| **Order Status** | 9.3 (79 reviews) | 8.8 (89 reviews) | 

#### Carrier and rate management

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Quick rate comparison** | 9.0 (51 reviews) | 8.3 (85 reviews) | 
| **Vendor availability** | 9.0 (54 reviews) | 8.6 (89 reviews) | 
| **Flat rate services** | 8.8 (47 reviews) | 8.3 (81 reviews) | 

#### Inventory management

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Low stock alerts** | 8.4 (40 reviews) | Feature Not Available | 
| **Automated inventory orders** | 8.5 (38 reviews) | Feature Not Available | 
| **Assign suppliers** | 8.5 (40 reviews) | 8.1 (75 reviews) | 

#### Reports

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Shipment reports** | 9.0 (78 reviews) | 8.3 (78 reviews) | 
| **Inventory reports** | 8.7 (42 reviews) | Feature Not Available | 
| **Unshipped products** | 8.9 (61 reviews) | Feature Not Available | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 9.2/10 | 36 |
| **Sendcloud** | N/A | N/A |

#### Integrations

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **E-Commerce** | 9.1 (33 reviews) | Not enough data | 
| **WMS** | 9.2 (18 reviews) | Not enough data | 
| **Accounting** | 8.8 (18 reviews) | Not enough data | 
| **OMS** | 8.8 (18 reviews) | Not enough data | 

#### Tracking

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Shipping** | 9.3 (24 reviews) | Not enough data | 
| **Inventory** | 9.1 (16 reviews) | Not enough data | 

#### Transactions

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Exchange** | 8.8 (19 reviews) | Not enough data | 
| **Approvals** | 8.9 (19 reviews) | Not enough data | 
| **Refund** | 9.1 (21 reviews) | Not enough data | 
| **Credit** | 9.2 (18 reviews) | Not enough data | 

### Shipping Insurance

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | N/A | N/A |

#### Shipping Insurance

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Claim Tracking** | 9.0 (5 reviews) | Not enough data | 
| **Shipment Tracking Integrations** | 9.0 (5 reviews) | Not enough data | 
| **Cargo Tracking** | 9.0 (5 reviews) | Not enough data | 
| **Reporting & Analytics** | 9.2 (6 reviews) | Not enough data | 
| **B2C E-Commerce Tracking** | 9.0 (5 reviews) | Not enough data | 
| **Claim Filing** | 9.0 (5 reviews) | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Sendcloud** | 7.8/10 | 24 |

#### Agentic AI - Package Tracking

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 7.4 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (24 reviews) | 

### E-Commerce Tools

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 8.6/10 | 6 |
| **Sendcloud** | N/A | N/A |

#### Agentic AI - E-Commerce Tools

| Feature | AfterShip | Sendcloud | 
|---|---|---|
| **Cross-system Integration** | 8.6 (6 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Shipping Software](https://www.g2.com/categories/shipping), [Package Tracking Software](https://www.g2.com/categories/package-tracking)

**Unique to AfterShip (4):** [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance), [Returns Management Software](https://www.g2.com/categories/returns-management), [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools), [Personalization Software](https://www.g2.com/categories/personalization)

**Unique to Sendcloud (2):** [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Drop Shipping Software](https://www.g2.com/categories/drop-shipping)


---
## Reviewer Demographics

### By Company Size

| Segment | AfterShip | Sendcloud | 
|---|---|---|
| **Small-Business** | 86.7% | 93.6% | 
| **Mid-Market** | 11.7% | 6.4% | 
| **Enterprise** | 1.6% | 0% | 

### By Industry

#### AfterShip

- **Retail:** 21.5%
- **Apparel & Fashion:** 19.2%
- **Consumer Goods:** 4.6%
- **Logistics and Supply Chain:** 3.9%
- **Health, Wellness and Fitness:** 3.6%
- **Sporting Goods:** 2.9%
- **Marketing and Advertising:** 2.9%
- **Automotive:** 2.6%
- **Accounting:** 2.3%
- **Consumer Electronics:** 2.3%
- **Other:** 34.2%

#### Sendcloud

- **Retail:** 13.5%
- **Consumer Goods:** 9.9%
- **Apparel & Fashion:** 8.5%
- **Food & Beverages:** 6.4%
- **Wholesale:** 5.7%
- **Consumer Electronics:** 5.7%
- **Health, Wellness and Fitness:** 5.0%
- **Arts and Crafts:** 4.3%
- **Automotive:** 3.5%
- **Textiles:** 2.8%
- **Other:** 34.8%

---
## Alternatives

### Alternatives to AfterShip

- [Narvar](https://www.g2.com/products/narvar/reviews) — 4.2/5 stars (171 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Route](https://www.g2.com/products/route-2023-05-09/reviews) — 4.5/5 stars (114 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (268 reviews)
- [Elfsight](https://www.g2.com/products/elfsight/reviews) — 4.8/5 stars (904 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1907 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (766 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1215 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4628 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2571 reviews)

### Alternatives to Sendcloud

- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (178 reviews)
- [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) — 4.6/5 stars (114 reviews)
- [Shippo](https://www.g2.com/products/shippo-shippo/reviews) — 4.2/5 stars (77 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (210 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (268 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (264 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (263 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (186 reviews)
- [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews)

---
## Top Discussions

### AfterShip

- Title: [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) — 1 comment
  > **Top comment:** "I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed,..."
- Title: [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) — 1 comment, 1 upvote
  > **Top comment:** "AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to..."
- Title: [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) — 1 comment
  > **Top comment:** "AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment..."
- Title: [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) — 1 comment
  > **Top comment:** "AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it..."

### Sendcloud

- Title: [When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.](https://www.g2.com/discussions/when-will-you-integrate-platforms-such-as-dhl-that-is-the-only-thing-missing-for-me-at-the-moment) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Ramona, thanks for your comment! 

DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/

All the best!"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aftership-vs-sendcloud)