Compare AfterShip and Sendcloud 
At a Glance
Market Segments
Small-Business (86.6% of reviews)
Small-Business (93.5% of reviews)
Entry-Level Pricing
$11.00 100 Shipments Per Month
Free
AfterShip
Star Rating
(308)4.7 out of 5
Market Segments
Small-Business (86.6% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 100 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansSendcloud
Star Rating
(145)4.6 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sendcloud excels in overall user satisfaction, reflected in its higher G2 Score compared to AfterShip. Users appreciate the intuitive interface and the efficiency it brings to daily operations, with one user noting that it has made routine tasks much more manageable.
- Users say AfterShip provides a smooth order tracking experience, particularly highlighting its branded tracking pages and notifications that help reduce customer inquiries. This feature has been praised for enhancing trust with customers, making it a strong choice for businesses focused on customer experience.
- According to verified reviews, Sendcloud's API is a standout feature, offering a reliable connection for generating shipping labels on the fly. This capability is particularly beneficial for businesses that require quick and efficient shipping solutions, making it a favorite among users who prioritize speed.
- Reviewers mention that AfterShip's integration with platforms like Shopify is straightforward, which can significantly ease the setup process for small businesses. This ease of integration is a key advantage for users looking to streamline their e-commerce operations.
- G2 reviewers highlight that while AfterShip has a slightly higher rating for quality of support, Sendcloud still offers solid assistance. Users appreciate the quick response times from AfterShip's support team, which can be crucial for businesses needing immediate help with shipping issues.
- Users report that Sendcloud's free entry-level pricing is a major draw for small businesses, allowing them to access essential shipping tools without upfront costs. In contrast, AfterShip's starting price may be a consideration for budget-conscious users, despite its robust features.
Pricing
Entry-Level Pricing
AfterShip
Essentials
$11.00
100 Shipments Per Month
Key features and integrations
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page
Sendcloud
Free
Free
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email
Free Trial
AfterShip
Free Trial is available
Sendcloud
Free Trial is available
Ratings
Meets Requirements
9.1
207
8.8
115
Ease of Use
9.0
211
9.4
115
Ease of Setup
8.8
125
8.8
85
Ease of Admin
8.8
107
9.3
49
Quality of Support
9.2
198
8.7
114
Has the product been a good partner in doing business?
9.0
103
9.3
50
Product Direction (% positive)
9.4
215
9.8
103
Features by Category
Management - Multicarrier Parcel Management Solutions
Not enough data
8.4
18
Not enough data
9.3
20
Not enough data
8.8
20
Not enough data
7.5
18
Not enough data
8.1
18
Not enough data
8.7
19
Product Sales
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.0
5
Administration
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
5.7
5
Not enough data
7.0
5
Not enough data
6.9
6
Labels
8.6
48
9.2
93
8.1
52
8.5
77
8.4
47
8.1
76
Order management
9.3
92
9.2
92
9.4
83
9.0
88
9.5
65
8.3
84
9.3
78
8.8
89
Carrier and rate management
9.0
51
8.3
85
9.0
53
8.7
88
8.8
47
8.4
80
Inventory management
8.4
40
Feature Not Available
8.5
38
Feature Not Available
8.5
40
8.1
75
Reports
9.0
78
8.3
78
8.7
42
Feature Not Available
8.9
61
Feature Not Available
Integrations
9.1
33
Not enough data
9.2
18
Not enough data
8.8
18
Not enough data
8.8
18
Not enough data
Tracking
9.3
24
Not enough data
9.1
16
Not enough data
Transactions
8.8
19
Not enough data
8.9
19
Not enough data
9.1
21
Not enough data
9.2
18
Not enough data
Shipping Insurance
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
7.4
24
Not enough data
7.8
24
Not enough data
8.1
24
Agentic AI - E-Commerce Tools
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AfterShip and Sendcloud are categorized as Shipping and Package Tracking
Unique Categories
AfterShip is categorized as Shipping Insurance, Returns Management, E-Commerce Tools, and Personalization
Sendcloud is categorized as Multicarrier Parcel Management Solutions and Drop Shipping
Reviews
Reviewers' Company Size
AfterShip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sendcloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.3%
Apparel & Fashion
19.3%
Consumer Goods
4.6%
Logistics and Supply Chain
3.9%
Health, Wellness and Fitness
3.6%
Other
47.2%
Retail
13.0%
Consumer Goods
9.4%
Apparel & Fashion
8.7%
Food & Beverages
6.5%
Wholesale
5.8%
Other
56.5%
Alternatives
Discussions
How does AfterShip tracking work?
1 Comment
SS
AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it...Read more
What is AfterShip app?
1 Comment
SS
AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
What courier does AfterShip use?
1 Comment
SS
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.
1 Comment
Official Response from Sendcloud
Hi Ramona, thanks for your comment!
DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/
All the best!Read more
Sendcloud has no more discussions with answers
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