# AfterShip vs Narvar Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Narvar excels in providing detailed shipment data, with users highlighting the powerful drilldowns that allow for in-depth analysis and effective customer service tracking. This feature is particularly beneficial for businesses looking to enhance their operational efficiency.
- **Users say** AfterShip stands out for its ability to streamline the order tracking process, with many praising the smooth integration with platforms like Shopify. The branded tracking pages and notifications have reportedly helped businesses reduce customer inquiries and build trust, making it a solid choice for e-commerce operations.
- **Reviewers mention** that Narvar's interface is intuitive and user-friendly, with many users finding the initial setup straightforward. This ease of use is a significant advantage for teams that need to get up and running quickly without extensive training.
- **According to verified reviews** , AfterShip shines in its support quality, with users appreciating the responsive customer service and the single platform that manages both pre and post-sales services. This comprehensive approach can save businesses considerable manual effort.
- **G2 reviewers highlight** that while Narvar has a higher overall satisfaction score, AfterShip's recent feedback indicates a strong performance in meeting user requirements, particularly for small businesses. This suggests that AfterShip may be better suited for smaller operations looking for tailored solutions.
- **Users report** that Narvar's shipping features are robust, with a focus on efficiency, while AfterShip's capabilities in bulk shipment verification are noted as a time-saver. This difference may influence businesses depending on their shipping volume and operational needs.



| | AfterShip | Narvar | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 310 | 171 | 
| **Largest Market Segment** | Small-Business (86.6% of reviews) | Mid-Market (45.9% of reviews) | 
| **Entry Level Price** | $11.00 100 Shipments Per Month | No pricing available | 

---
## Top Pros & Cons

### AfterShip

Pros:
- Customer Support (7 reviews)
- Helpful (6 reviews)

Cons:
- Expensive (3 reviews)
- Tracking Issues (3 reviews)

### Narvar

Pros:
- Customer Experience (59 reviews)
- Ease of Use (58 reviews)

Cons:
- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)

---
## Ratings Comparison
| Rating | AfterShip | Narvar | 
|---|---|---|
  | **Meets Requirements** | 9.1 (209 reviews) | 8.5 (133 reviews) | 
  | **Ease of Use** | 9.0 (213 reviews) | 8.2 (133 reviews) | 
  | **Ease of Setup** | 8.8 (127 reviews) | 7.7 (107 reviews) | 
  | **Ease of Admin** | 8.8 (108 reviews) | 7.9 (65 reviews) | 
  | **Quality of Support** | 9.2 (200 reviews) | 8.3 (128 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (104 reviews) | 8.5 (66 reviews) | 
  | **Product Direction (% positive)** | 9.4 (217 reviews) | 8.1 (124 reviews) | 

---
## Pricing

### AfterShip

#### Entry-Level Pricing

Plan: Essentials

Price: $11.00 100 Shipments Per Month

Description: Key features and integrations

Key Features:
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page

[Browse all 4 editions](https://www.g2.com/products/aftership/pricing)

#### Free Trial

Yes

### Narvar

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 8.9/10 | 107 |
| **Narvar** | 7.7/10 | 58 |

#### Labels

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Label Printing** | 8.6 (48 reviews) | 6.7 (40 reviews) | 
| **Return labels** | 8.1 (52 reviews) | 7.3 (42 reviews) | 
| **Bar codes** | 8.4 (47 reviews) | 6.8 (39 reviews) | 

#### Order management

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Order tracking** | 9.3 (92 reviews) | 8.6 (57 reviews) | 
| **E-commerce integrations** | 9.4 (83 reviews) | 8.1 (43 reviews) | 
| **Manage orders** | 9.5 (65 reviews) | Feature Not Available | 
| **Order Status** | 9.3 (79 reviews) | 8.5 (48 reviews) | 

#### Carrier and rate management

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Quick rate comparison** | 9.0 (51 reviews) | Feature Not Available | 
| **Vendor availability** | 9.0 (54 reviews) | 8.0 (40 reviews) | 
| **Flat rate services** | 8.8 (47 reviews) | Feature Not Available | 

#### Inventory management

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Low stock alerts** | 8.4 (40 reviews) | Feature Not Available | 
| **Automated inventory orders** | 8.5 (38 reviews) | Feature Not Available | 
| **Assign suppliers** | 8.5 (40 reviews) | Feature Not Available | 

#### Reports

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Shipment reports** | 9.0 (78 reviews) | 7.6 (42 reviews) | 
| **Inventory reports** | 8.7 (42 reviews) | Feature Not Available | 
| **Unshipped products** | 8.9 (61 reviews) | 7.1 (37 reviews) | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 9.2/10 | 36 |
| **Narvar** | 7.9/10 | 80 |

#### Integrations

| Feature | AfterShip | Narvar | 
|---|---|---|
| **E-Commerce** | 9.1 (33 reviews) | 8.8 (68 reviews) | 
| **WMS** | 9.2 (18 reviews) | 7.6 (48 reviews) | 
| **Accounting** | 8.8 (18 reviews) | 7.5 (50 reviews) | 
| **OMS** | 8.8 (18 reviews) | 7.8 (50 reviews) | 

#### Tracking

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Shipping** | 9.3 (24 reviews) | 9.1 (69 reviews) | 
| **Inventory** | 9.1 (16 reviews) | 7.8 (52 reviews) | 

#### Transactions

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Exchange** | 8.8 (19 reviews) | 7.5 (51 reviews) | 
| **Approvals** | 8.9 (19 reviews) | Feature Not Available | 
| **Refund** | 9.1 (21 reviews) | 7.8 (55 reviews) | 
| **Credit** | 9.2 (18 reviews) | 7.3 (49 reviews) | 

### Shipping Insurance

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Narvar** | 9.8/10 | 9 |

#### Shipping Insurance

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Claim Tracking** | 9.0 (5 reviews) | Not enough data | 
| **Shipment Tracking Integrations** | 9.0 (5 reviews) | 9.7 (5 reviews) | 
| **Cargo Tracking** | 9.0 (5 reviews) | Feature Not Available | 
| **Reporting & Analytics** | 9.2 (6 reviews) | Feature Not Available | 
| **B2C E-Commerce Tracking** | 9.0 (5 reviews) | 9.8 (8 reviews) | 
| **Claim Filing** | 9.0 (5 reviews) | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Narvar** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Narvar** | 6.8/10 | 39 |

#### Agentic AI - Package Tracking

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 6.3 (30 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (36 reviews) | 
| **Proactive Assistance** | Not enough data | 6.7 (34 reviews) | 

### E-Commerce Tools

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 8.6/10 | 6 |
| **Narvar** | N/A | N/A |

#### Agentic AI - E-Commerce Tools

| Feature | AfterShip | Narvar | 
|---|---|---|
| **Cross-system Integration** | 8.6 (6 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance), [Returns Management Software](https://www.g2.com/categories/returns-management), [Shipping Software](https://www.g2.com/categories/shipping), [Package Tracking Software](https://www.g2.com/categories/package-tracking)

**Unique to AfterShip (2):** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools), [Personalization Software](https://www.g2.com/categories/personalization)



---
## Reviewer Demographics

### By Company Size

| Segment | AfterShip | Narvar | 
|---|---|---|
| **Small-Business** | 86.6% | 27.4% | 
| **Mid-Market** | 11.7% | 45.9% | 
| **Enterprise** | 1.6% | 26.7% | 

### By Industry

#### AfterShip

- **Retail:** 21.5%
- **Apparel & Fashion:** 19.2%
- **Consumer Goods:** 4.6%
- **Logistics and Supply Chain:** 3.9%
- **Health, Wellness and Fitness:** 3.6%
- **Sporting Goods:** 2.9%
- **Marketing and Advertising:** 2.9%
- **Automotive:** 2.6%
- **Accounting:** 2.3%
- **Consumer Electronics:** 2.3%
- **Other:** 34.2%

#### Narvar

- **Retail:** 33.1%
- **Apparel & Fashion:** 28.9%
- **Consumer Goods:** 9.2%
- **Luxury Goods & Jewelry:** 2.8%
- **Pharmaceuticals:** 2.1%
- **Health, Wellness and Fitness:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Accounting:** 1.4%
- **Consumer Electronics:** 1.4%
- **Consumer Services:** 1.4%
- **Other:** 15.5%

---
## Alternatives

### Alternatives to AfterShip

- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Route](https://www.g2.com/products/route-2023-05-09/reviews) — 4.5/5 stars (114 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (262 reviews)
- [Elfsight](https://www.g2.com/products/elfsight/reviews) — 4.8/5 stars (902 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1905 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1201 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4460 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2562 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1680 reviews)

### Alternatives to Narvar

- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (262 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Loop Returns](https://www.g2.com/products/loop-returns/reviews) — 4.7/5 stars (63 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (254 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (175 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (183 reviews)
- [Parcel Tracker Mailroom](https://www.g2.com/products/parcel-tracker-mailroom/reviews) — 4.7/5 stars (182 reviews)

---
## Top Discussions

### AfterShip

- Title: [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) — 1 comment
  > **Top comment:** "I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed,..."
- Title: [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) — 1 comment, 1 upvote
  > **Top comment:** "AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to..."
- Title: [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) — 1 comment
  > **Top comment:** "AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment..."
- Title: [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) — 1 comment
  > **Top comment:** "AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it..."

### Narvar

- Title: [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) — 2 comments, 1 upvote
  > **Top comment:** "Yes, it is."
- Title: [Who is Narvar tracking?](https://www.g2.com/discussions/who-is-narvar-tracking) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion..."
- Title: [Who does Narvar ship with?](https://www.g2.com/discussions/who-does-narvar-ship-with) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aftership-vs-narvar)