G2 reviewers report that Narvar excels in returns management, boasting a significantly higher satisfaction score. Users appreciate its out-of-the-box solutions that enhance customer experience, with one reviewer noting a reduction of 86% in order and tracking inquiries after implementation.
Users say AfterShip shines in ease of use, with many highlighting its intuitive dashboard and straightforward integration with platforms like Shopify. This user-friendly approach has helped businesses streamline their order tracking processes and improve customer trust.
According to verified reviews, Narvar's customization options are a standout feature, allowing businesses to align the platform with their brand aesthetics easily. Reviewers have praised the plug-and-play capability for adding assets, which enhances the overall customer experience.
Reviewers mention that AfterShip offers quick support, which is a significant advantage for users needing immediate assistance. This responsiveness has been a key factor in user satisfaction, especially for small businesses that rely on timely help.
G2 reviewers highlight that while Narvar has a strong presence in the mid-market segment, AfterShip is favored by small businesses, which may influence the choice depending on the size and needs of the organization. AfterShip's focus on small business features, like category mapping, has garnered positive feedback.
Users report that Narvar's implementation process can be more challenging compared to AfterShip, which is noted for its smoother setup experience. This difference can impact how quickly businesses can start benefiting from the software, with AfterShip users appreciating the ease of getting started.
AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it...Read more
What is AfterShip app?
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SS
AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
What courier does AfterShip use?
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SS
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
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Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
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Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
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