# AfterShip vs Happy Returns Comparison

| | AfterShip | Happy Returns | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 311 | 11 | 
| **Largest Market Segment** | Small-Business (86.7% of reviews) | Small-Business (63.6% of reviews) | 
| **Entry Level Price** | $11.00 100 Shipments Per Month | No pricing available | 

---
## Top Pros & Cons

### AfterShip

Pros:
- Customer Support (5 reviews)
- Integrations (5 reviews)

Cons:
- Expensive (3 reviews)
- Tracking Issues (3 reviews)

### Happy Returns

Pros:
- Returns Management (2 reviews)
- Automation (1 reviews)

Cons:
- Return Issues (2 reviews)
- Poor Customer Support (1 reviews)

---
## Ratings Comparison
| Rating | AfterShip | Happy Returns | 
|---|---|---|
  | **Meets Requirements** | 9.1 (209 reviews) | 9.5 (11 reviews) | 
  | **Ease of Use** | 9.0 (213 reviews) | 9.8 (11 reviews) | 
  | **Ease of Setup** | 8.8 (127 reviews) | 9.5 (7 reviews) | 
  | **Ease of Admin** | 8.8 (108 reviews) | Not enough data | 
  | **Quality of Support** | 9.2 (200 reviews) | 8.7 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (104 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.4 (217 reviews) | 8.8 (10 reviews) | 

---
## Pricing

### AfterShip

#### Entry-Level Pricing

Plan: Essentials

Price: $11.00 100 Shipments Per Month

Description: Key features and integrations

Key Features:
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page

[Browse all 4 editions](https://www.g2.com/products/aftership/pricing)

#### Free Trial

Yes

### Happy Returns

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 8.9/10 | 107 |
| **Happy Returns** | N/A | N/A |

#### Labels

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Label Printing** | 8.6 (48 reviews) | Not enough data | 
| **Return labels** | 8.1 (52 reviews) | Not enough data | 
| **Bar codes** | 8.4 (47 reviews) | Not enough data | 

#### Order management

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Order tracking** | 9.3 (92 reviews) | Not enough data | 
| **E-commerce integrations** | 9.4 (83 reviews) | Not enough data | 
| **Manage orders** | 9.5 (65 reviews) | Not enough data | 
| **Order Status** | 9.3 (79 reviews) | Not enough data | 

#### Carrier and rate management

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Quick rate comparison** | 9.0 (51 reviews) | Not enough data | 
| **Vendor availability** | 9.0 (54 reviews) | Not enough data | 
| **Flat rate services** | 8.8 (47 reviews) | Not enough data | 

#### Inventory management

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Low stock alerts** | 8.4 (40 reviews) | Not enough data | 
| **Automated inventory orders** | 8.5 (38 reviews) | Not enough data | 
| **Assign suppliers** | 8.5 (40 reviews) | Not enough data | 

#### Reports

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Shipment reports** | 9.0 (78 reviews) | Not enough data | 
| **Inventory reports** | 8.7 (42 reviews) | Not enough data | 
| **Unshipped products** | 8.9 (61 reviews) | Not enough data | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 9.2/10 | 36 |
| **Happy Returns** | 9.3/10 | 7 |

#### Integrations

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **E-Commerce** | 9.1 (33 reviews) | 9.3 (7 reviews) | 
| **WMS** | 9.2 (18 reviews) | 8.6 (6 reviews) | 
| **Accounting** | 8.8 (18 reviews) | 8.3 (6 reviews) | 
| **OMS** | 8.8 (18 reviews) | 8.9 (6 reviews) | 

#### Tracking

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Shipping** | 9.3 (24 reviews) | 9.3 (7 reviews) | 
| **Inventory** | 9.1 (16 reviews) | 9.5 (7 reviews) | 

#### Transactions

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Exchange** | 8.8 (19 reviews) | 9.8 (7 reviews) | 
| **Approvals** | 8.9 (19 reviews) | 9.3 (7 reviews) | 
| **Refund** | 9.1 (21 reviews) | 10.0 (7 reviews) | 
| **Credit** | 9.2 (18 reviews) | 9.8 (7 reviews) | 

### Shipping Insurance

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Happy Returns** | N/A | N/A |

#### Shipping Insurance

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Claim Tracking** | 9.0 (5 reviews) | Not enough data | 
| **Shipment Tracking Integrations** | 9.0 (5 reviews) | Not enough data | 
| **Cargo Tracking** | 9.0 (5 reviews) | Not enough data | 
| **Reporting & Analytics** | 9.2 (6 reviews) | Not enough data | 
| **B2C E-Commerce Tracking** | 9.0 (5 reviews) | Not enough data | 
| **Claim Filing** | 9.0 (5 reviews) | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Happy Returns** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | N/A | N/A |
| **Happy Returns** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### E-Commerce Tools

| Product | Score | Reviews |
|---|---|---|
| **AfterShip** | 8.6/10 | 6 |
| **Happy Returns** | N/A | N/A |

#### Agentic AI - E-Commerce Tools

| Feature | AfterShip | Happy Returns | 
|---|---|---|
| **Cross-system Integration** | 8.6 (6 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Returns Management Software](https://www.g2.com/categories/returns-management)

**Unique to AfterShip (5):** [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance), [Shipping Software](https://www.g2.com/categories/shipping), [Package Tracking Software](https://www.g2.com/categories/package-tracking), [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools), [Personalization Software](https://www.g2.com/categories/personalization)



---
## Reviewer Demographics

### By Company Size

| Segment | AfterShip | Happy Returns | 
|---|---|---|
| **Small-Business** | 86.7% | 63.6% | 
| **Mid-Market** | 11.7% | 36.4% | 
| **Enterprise** | 1.6% | 0% | 

### By Industry

#### AfterShip

- **Retail:** 21.5%
- **Apparel & Fashion:** 19.2%
- **Consumer Goods:** 4.6%
- **Logistics and Supply Chain:** 3.9%
- **Health, Wellness and Fitness:** 3.6%
- **Sporting Goods:** 2.9%
- **Marketing and Advertising:** 2.9%
- **Automotive:** 2.6%
- **Accounting:** 2.3%
- **Consumer Electronics:** 2.3%
- **Other:** 34.2%

#### Happy Returns

- **Retail:** 45.5%
- **Textiles:** 9.1%
- **Leisure, Travel & Tourism:** 9.1%
- **Legal Services:** 9.1%
- **Consumer Services:** 9.1%
- **Computer Software:** 9.1%
- **Apparel & Fashion:** 9.1%

---
## Alternatives

### Alternatives to AfterShip

- [Narvar](https://www.g2.com/products/narvar/reviews) — 4.2/5 stars (171 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Route](https://www.g2.com/products/route-2023-05-09/reviews) — 4.5/5 stars (114 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (264 reviews)
- [Elfsight](https://www.g2.com/products/elfsight/reviews) — 4.8/5 stars (902 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1204 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4463 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2569 reviews)

### Alternatives to Happy Returns

- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (261 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (264 reviews)
- [Narvar](https://www.g2.com/products/narvar/reviews) — 4.2/5 stars (171 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [ClickPost](https://www.g2.com/products/clickpost/reviews) — 4.8/5 stars (149 reviews)
- [Loop Returns](https://www.g2.com/products/loop-returns/reviews) — 4.7/5 stars (63 reviews)
- [ParcelWILL](https://www.g2.com/products/parcelwill/reviews) — 4.8/5 stars (129 reviews)
- [ReturnGO](https://www.g2.com/products/returngo/reviews) — 4.8/5 stars (92 reviews)
- [Increff WMS](https://www.g2.com/products/increff-wms/reviews) — 4.7/5 stars (105 reviews)
- [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews) — 4.6/5 stars (101 reviews)

---
## Top Discussions

### AfterShip

- Title: [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) — 1 comment
  > **Top comment:** "I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed,..."
- Title: [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) — 1 comment, 1 upvote
  > **Top comment:** "AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to..."
- Title: [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) — 1 comment
  > **Top comment:** "AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment..."
- Title: [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) — 1 comment
  > **Top comment:** "AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it..."

### Happy Returns

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aftership-vs-happy-returns)