Compare AfterShip and ClickPost 
At a Glance
Market Segments
Small-Business (86.6% of reviews)
Mid-Market (60.2% of reviews)
Entry-Level Pricing
$11.00 100 Shipments Per Month
No pricing available
AfterShip
Star Rating
(308)4.7 out of 5
Market Segments
Small-Business (86.6% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 100 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansClickPost
Star Rating
(131)4.8 out of 5
Market Segments
Mid-Market (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClickPostSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AfterShip excels in providing a seamless experience for managing both pre and post-sales services. Users appreciate the platform's ability to streamline the order tracking process, with features like branded tracking pages and notifications that enhance customer trust and reduce inquiries.
- Users say ClickPost stands out for its robust real-time tracking capabilities and automated workflows. Reviewers highlight the effectiveness of its NDR AI agent, which captures customer feedback in real time and significantly reduces manual effort, leading to improved delivery success rates.
- According to verified reviews, AfterShip is particularly favored by small businesses, with a majority of its users coming from this segment. This focus allows it to cater specifically to the needs of smaller operations, making it a great choice for those looking for tailored solutions.
- Reviewers mention that ClickPost's ability to onboard multiple accounts with different allocation logic is a significant advantage for mid-market companies. This flexibility allows businesses to manage complex logistics more efficiently, which is a key requirement for larger operations.
- G2 reviewers highlight that AfterShip's integration with platforms like Shopify is straightforward, making it easy for users to set up and start using the software quickly. However, some users have noted that it can struggle with specific workflow configurations, which may require additional support.
- Users report that ClickPost's quality of support is consistently rated highly, with many praising the structured escalation management that helps resolve issues promptly. This level of support is crucial for businesses that rely on timely deliveries and customer satisfaction.
Pricing
Entry-Level Pricing
AfterShip
Essentials
$11.00
100 Shipments Per Month
Key features and integrations
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page
ClickPost
No pricing availableFree Trial
AfterShip
Free Trial is available
ClickPost
No trial information availableRatings
Meets Requirements
9.1
207
9.3
97
Ease of Use
9.0
211
9.4
111
Ease of Setup
8.8
125
9.3
101
Ease of Admin
8.8
107
9.6
52
Quality of Support
9.2
198
9.6
98
Has the product been a good partner in doing business?
9.0
103
9.7
53
Product Direction (% positive)
9.4
215
10.0
100
Features by Category
Multicarrier Parcel Management SolutionsHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Management - Multicarrier Parcel Management Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Labels
8.6
48
8.9
44
8.1
52
8.9
36
8.4
47
Feature Not Available
Order management
9.3
92
9.4
49
9.4
83
9.1
45
9.5
65
9.1
45
9.3
78
9.3
46
Carrier and rate management
9.0
51
8.5
39
9.0
53
8.9
41
8.8
47
8.8
19
Inventory management
8.4
40
8.0
30
8.5
38
8.1
30
8.5
40
8.3
31
Reports
9.0
78
9.0
43
8.7
42
8.1
30
8.9
61
8.6
35
Visibility
Not enough data
9.4
12
Not enough data
9.5
10
Not enough data
9.2
10
Not enough data
9.6
23
Not enough data
9.6
12
Not enough data
9.2
11
Not enough data
9.3
10
Delivery
Not enough data
9.7
22
Not enough data
9.6
14
Not enough data
9.2
11
Not enough data
9.2
11
Workflow Automation
Not enough data
9.3
10
Not enough data
9.3
12
Not enough data
9.0
10
Not enough data
9.3
10
Network Management
Not enough data
9.2
10
Not enough data
9.3
12
Performance
Not enough data
9.3
12
Not enough data
9.4
15
Not enough data
9.3
12
Platform
Not enough data
9.4
11
Not enough data
9.3
10
Not enough data
9.4
13
Messaging Channels
Not enough data
10.0
6
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
10.0
5
Administration
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
10.0
5
Integrations
9.1
33
10.0
7
9.2
18
10.0
7
8.8
18
10.0
5
8.8
18
9.8
9
Tracking
9.3
24
10.0
24
9.1
16
10.0
5
Transactions
8.8
19
10.0
5
8.9
19
10.0
5
9.1
21
10.0
8
9.2
18
10.0
5
Shipping Insurance
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Logistics Intelligence Software
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.6
19
Not enough data
9.3
20
Not enough data
9.4
9
Not enough data
9.7
10
Not enough data
9.8
17
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AfterShip and ClickPost are categorized as Returns Management and Shipping
Unique Categories
AfterShip is categorized as Shipping Insurance, Package Tracking, E-Commerce Tools, and Personalization
ClickPost is categorized as Logistics Intelligence, Supply Chain Visibility, Proactive Notification, and Multicarrier Parcel Management Solutions
Reviews
Reviewers' Company Size
AfterShip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ClickPost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.3%
Apparel & Fashion
19.3%
Consumer Goods
4.6%
Logistics and Supply Chain
3.9%
Health, Wellness and Fitness
3.6%
Other
47.2%
Apparel & Fashion
24.8%
Consumer Goods
18.2%
Retail
18.2%
Logistics and Supply Chain
8.3%
Cosmetics
6.6%
Other
24.0%
Alternatives
Discussions
How does AfterShip tracking work?
1 Comment
SS
AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it...Read more
What is AfterShip app?
1 Comment
SS
AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
What courier does AfterShip use?
1 Comment
SS
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
ClickPost has no discussions with answers
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