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At a Glance
Market Segments
Mid-Market (36.4% of reviews)
Small-Business (49.3% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 user/month
Afterlogic Webmail
Star Rating
(11)4.1 out of 5
Market Segments
Mid-Market (36.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Afterlogic WebmailFront
Star Rating
(2,395)4.7 out of 5
Market Segments
Small-Business (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Front excels in its Unified Inbox feature, scoring 9.3, which allows for seamless management of multiple communication channels in one place, while Afterlogic Webmail's score of 8.9 indicates it may not be as effective in consolidating communications.
- Reviewers mention that Front's Ease of Use rating of 9.2 significantly outperforms Afterlogic Webmail's 7.3, suggesting that users find Front's interface more intuitive and user-friendly, leading to a smoother onboarding experience.
- G2 users highlight Front's superior Quality of Support with a score of 9.1, compared to Afterlogic Webmail's 6.8, indicating that Front provides more responsive and helpful customer service, which is crucial for businesses needing timely assistance.
- Users on G2 appreciate Front's robust Ticket Collaboration feature, scoring 9.2, which facilitates teamwork on customer issues, whereas Afterlogic Webmail lacks similar collaborative tools, scoring lower in this area.
- Reviewers say that Front's Response Automation feature, with a score of 8.9, allows for efficient handling of customer inquiries, while Afterlogic Webmail's capabilities in this area are less developed, leading to potential delays in customer response times.
- Users report that Front's Integrations score of 8.8 reflects its ability to connect with various third-party applications seamlessly, enhancing productivity, while Afterlogic Webmail's lower integration capabilities may limit its functionality in a multi-tool environment.
Pricing
Entry-Level Pricing
Afterlogic Webmail
No pricing availableFront
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Free Trial
Afterlogic Webmail
Free Trial is available
Front
Free Trial is available
Ratings
Meets Requirements
7.8
10
9.1
1,894
Ease of Use
7.3
10
9.1
1,910
Ease of Setup
Not enough data
8.8
692
Ease of Admin
Not enough data
8.9
471
Quality of Support
6.8
10
9.1
1,629
Has the product been a good partner in doing business?
Not enough data
9.2
457
Product Direction (% positive)
7.7
10
9.3
1,782
Features by Category
Ticket and Case Management
Not enough data
8.8
265
|
Verified
Not enough data
8.9
262
|
Verified
Not enough data
8.9
283
|
Verified
Not enough data
8.8
280
|
Verified
Not enough data
8.8
243
|
Verified
Not enough data
9.0
306
Not enough data
9.2
283
|
Verified
Not enough data
8.7
258
|
Verified
Generative AI
Not enough data
7.8
63
Not enough data
8.3
64
Agentic AI - Help Desk
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
7.3
29
Communication Channels
Not enough data
8.7
233
|
Verified
Not enough data
9.2
274
|
Verified
Not enough data
8.7
232
|
Verified
Not enough data
8.3
209
|
Verified
Not enough data
7.8
132
Platform
Not enough data
8.3
217
|
Verified
Not enough data
8.4
288
|
Verified
Not enough data
8.8
259
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.3
231
|
Verified
Not enough data
8.3
237
|
Verified
Channels
Not enough data
8.9
626
Not enough data
8.6
527
Not enough data
7.9
476
Design
Not enough data
8.8
650
Not enough data
8.2
532
Not enough data
8.8
745
Not enough data
8.8
707
Not enough data
8.7
563
Generative AI
Not enough data
7.8
189
Not enough data
8.0
189
Usability
Not enough data
8.8
64
Not enough data
8.8
63
Not enough data
8.8
65
Reporting
Not enough data
8.2
62
Not enough data
7.6
59
Not enough data
8.1
63
Generative AI
Not enough data
7.7
37
Not enough data
7.8
38
Inbox Tools
Not enough data
9.3
807
Not enough data
8.9
814
Not enough data
9.1
792
Not enough data
9.0
832
Coordination Tools
Not enough data
8.5
727
Not enough data
8.7
707
Not enough data
8.7
646
Software Options
Not enough data
9.3
792
Not enough data
8.6
724
Email Client - Agentic AI
Not enough data
6.7
25
Not enough data
7.3
25
Conversational Platform
Not enough data
8.8
491
Not enough data
8.8
385
Not enough data
8.7
385
Not enough data
8.8
343
Support Automation
Not enough data
8.7
412
Not enough data
8.9
415
Not enough data
8.7
377
Not enough data
8.6
327
Generative AI
Not enough data
8.1
109
Not enough data
8.3
109
Sorting & Filtering
Not enough data
8.3
235
Not enough data
9.1
237
Not enough data
7.6
225
Not enough data
8.4
227
Integrations
Not enough data
8.0
217
Not enough data
8.4
226
Not enough data
7.4
207
Time Management
Not enough data
9.0
228
Not enough data
8.7
223
Not enough data
9.3
234
Generative AI
Not enough data
7.7
136
Not enough data
7.2
129
Not enough data
7.8
134
Agentic AI - Email Management
Not enough data
6.6
34
Not enough data
7.2
34
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.3
34
Not enough data
8.3
34
Not enough data
7.8
33
Communication
Not enough data
8.7
217
|
Verified
Not enough data
8.9
264
|
Verified
Not enough data
8.9
206
Not enough data
8.9
229
|
Verified
Not enough data
8.8
150
Internal Use
Not enough data
8.4
288
|
Verified
Not enough data
9.2
281
|
Verified
Not enough data
8.9
193
Not enough data
8.8
219
Not enough data
9.5
285
|
Verified
Not enough data
8.8
219
|
Verified
Generative AI
Not enough data
7.7
31
Self-Service Experience
Not enough data
8.3
56
Not enough data
8.5
54
Not enough data
8.0
54
Not enough data
8.2
52
Not enough data
8.4
51
Self-Service Platform
Not enough data
8.1
51
Not enough data
8.4
51
Not enough data
8.1
51
Not enough data
8.2
49
Agentic AI - Customer Self-Service
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Generative AI
Not enough data
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Process
Not enough data
9.1(won by default)
195
Not enough data
8.8(won by default)
158
Not enough data
8.8(won by default)
171
Channels
Not enough data
9.5(won by default)
239
Not enough data
9.1(won by default)
191
Not enough data
8.8(won by default)
181
Not enough data
8.4(won by default)
131
Not enough data
9.1(won by default)
157
Insight
Not enough data
8.9(won by default)
140
Not enough data
8.7(won by default)
158
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
153
Generative AI
Not enough data
7.5
29
Not enough data
7.6
30
Categories
Categories
Shared Categories
Afterlogic Webmail and Front are categorized as Email Client
Unique Categories
Afterlogic Webmail is categorized as Email
Reviews
Reviewers' Company Size
Afterlogic Webmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
27.3%
Higher Education
18.2%
Wine and Spirits
9.1%
Research
9.1%
Luxury Goods & Jewelry
9.1%
Other
27.3%
Logistics and Supply Chain
10.0%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.7%
Other
64.1%
Alternatives
Discussions
What are the system requirements?
1 Comment
Official Response from Afterlogic Webmail
System requirements
Operating system: any Linux/Unix-based system or MS Windows Vista/2008/7/2008R2/2012/8/8.1/2012R2/10/2016/2012
Web server: Apache,...Read more
How to reset admin password?
1 Comment
Official Response from Afterlogic Webmail
If you forget admin username or password, check data/settings/config.json file. You'll find AdminLogin there in clear text.
To reset the admin password,...Read more
How to enable saving mails as PDF files?
1 Comment
Official Response from Afterlogic Webmail
WebMail Pro 8 supports saving messages as PDF files.
PHP 7.1 or above is required for using this feature.
The functionality is disabled by default. To...Read more
How do I categorize my emails automatically?
1 Comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 Comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more
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