Compare Affinity and Agentforce Sales (formerly Salesforce Sales Cloud) 
At a Glance
Market Segments
Small-Business (78.5% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
Affinity
Star Rating
(71)4.4 out of 5
Market Segments
Small-Business (78.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AffinityAgentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,503)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansAffinity vs Agentforce Sales (formerly Salesforce Sales Cloud)
When assessing the two solutions, reviewers found Affinity easier to use and set up. However, Agentforce Sales (formerly Salesforce Sales Cloud) is easier to administer. Reviewers also preferred doing business with Agentforce Sales (formerly Salesforce Sales Cloud) overall.
- Reviewers felt that Agentforce Sales (formerly Salesforce Sales Cloud) meets the needs of their business better than Affinity.
- When comparing quality of ongoing product support, reviewers felt that Affinity is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Affinity over Agentforce Sales (formerly Salesforce Sales Cloud).
Pricing
Entry-Level Pricing
Affinity
No pricing availableAgentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Affinity
Free Trial is available
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Ratings
Meets Requirements
8.4
51
8.8
13,943
Ease of Use
8.7
52
8.2
17,933
Ease of Setup
8.1
23
7.8
8,884
Ease of Admin
7.5
21
7.9
4,479
Quality of Support
8.7
51
8.1
12,164
Has the product been a good partner in doing business?
7.8
21
8.4
4,442
Product Direction (% positive)
9.0
49
8.3
13,616
Features by Category
Sales Force Automation
Not enough data
8.8
9536
|
Verified
Not enough data
8.3
6402
|
Verified
Not enough data
8.7
9262
|
Verified
Not enough data
8.3
9496
|
Verified
Not enough data
8.0
7325
|
Verified
Not enough data
8.2
7620
|
Verified
Not enough data
8.0
6764
|
Verified
Not enough data
8.1
6664
|
Verified
Not enough data
8.3
7416
|
Verified
Marketing Automation
Not enough data
8.0
6677
|
Verified
Not enough data
8.1
6996
|
Verified
Not enough data
8.5
8065
|
Verified
Not enough data
7.9
5431
Customer Support
Not enough data
8.3
6833
|
Verified
Not enough data
8.1
6390
|
Verified
Not enough data
8.2
6790
|
Verified
Not enough data
8.0
5501
|
Verified
Not enough data
8.2
5995
|
Verified
Reporting & Analytics
Not enough data
8.5
8993
|
Verified
Not enough data
8.5
9164
|
Verified
Not enough data
8.2
7457
|
Verified
Mobile & Social
Not enough data
7.9
5625
|
Verified
Not enough data
7.8
5251
|
Verified
Not enough data
7.7
6106
|
Verified
Platform
Not enough data
8.5
3615
|
Verified
Not enough data
8.5
3618
|
Verified
Not enough data
8.6
3630
|
Verified
Not enough data
8.4
2899
|
Verified
Not enough data
8.5
3175
|
Verified
Not enough data
8.1
3193
|
Verified
Not enough data
8.7
3614
|
Verified
Not enough data
8.1
3028
Integration
Not enough data
8.5
2603
|
Verified
Not enough data
8.5
3070
|
Verified
Not enough data
8.5
2896
|
Verified
Generative AI
Not enough data
7.6
888
Agentic AI - CRM
Not enough data
7.8
250
Not enough data
7.9
248
Not enough data
8.2
247
Not enough data
8.0
240
Not enough data
8.0
239
Not enough data
8.0
242
Not enough data
8.2
245
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
274
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
292
Organization
Not enough data
9.0
354
Not enough data
8.8
345
Not enough data
8.8
340
Performance Analysis
Not enough data
8.4
286
Not enough data
8.8
308
Sales Analysis
Not enough data
8.4
285
Not enough data
8.8
302
Generative AI
Not enough data
8.5
126
Not enough data
8.4
126
Agentic AI - AI Sales Assistant
Not enough data
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Integrated Workflows
Not enough data
8.7
523
Not enough data
8.5
515
Not enough data
8.1
470
Not enough data
8.1
464
Not enough data
8.9
527
Not enough data
8.4
472
Not enough data
8.6
484
Repeatability and Reportability
Not enough data
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Generative AI
Not enough data
7.4
271
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Call Analytics
Not enough data
8.7
130
Not enough data
8.5
134
Not enough data
8.7
130
Not enough data
8.9
131
Artificial Intelligence - Conversation Intelligence
Not enough data
8.7
140
Not enough data
8.6
124
Not enough data
Not enough data
Generative AI
Not enough data
8.2
58
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Investment Management
7.0
15
Not enough data
6.4
15
Not enough data
7.3
17
Not enough data
3.5
12
Not enough data
Fund Management
8.9
18
Not enough data
8.1
13
Not enough data
5.5
11
Not enough data
Agentic AI - Venture Capital Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Account Management
Not enough data
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Territory Mapping
Not enough data
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Route Planning
Not enough data
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Sales Performance Management
Not enough data
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Presentation and Forms
Not enough data
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.3
32
Not enough data
8.4
34
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
172
Quota & Capacity Management - Sales Planning
Not enough data
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Deal Identification - Deal Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Market Intelligence - Deal Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow & Customization - Deal Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Attribution
Not enough data
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Discovery
Not enough data
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Management
Not enough data
8.5
421
Not enough data
8.6
443
Platform
Not enough data
8.6
433
Not enough data
8.6
432
Agentic AI - Sales Performance Management
Not enough data
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Incentives
Not enough data
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Personalization
Not enough data
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Administrative
Not enough data
8.7
566
Not enough data
8.5
528
Not enough data
8.4
510
Agentic AI - Email Tracking
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Analytics
Not enough data
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Customizations
Not enough data
8.7
622
Not enough data
8.5
592
Not enough data
8.5
625
Not enough data
8.3
570
Not enough data
8.4
597
Generative AI
Not enough data
7.5
290
Agentic AI - Sales Analytics
Not enough data
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Data Sourcing
Not enough data
8.5
968
Not enough data
8.7
999
Not enough data
8.3
902
Not enough data
8.7
1031
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
947
Not enough data
8.6
961
Not enough data
8.1
856
Not enough data
8.3
896
Sales Management
Not enough data
8.7
985
Not enough data
8.1
858
Not enough data
8.6
982
Not enough data
8.8
1052
Agentic AI - Outbound Call Tracking
Not enough data
8.6
39
Not enough data
8.6
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Agentic AI - Sales Coaching
Not enough data
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Training
Not enough data
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Feedback
Not enough data
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Generative AI
Not enough data
7.6
72
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Learning Management - Sales Enablement
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
7.8
6
Not enough data
Platform Additional Functionality
4.3
5
Not enough data
6.7
6
Not enough data
6.3
5
Not enough data
4.7
5
Not enough data
2.7
5
Not enough data
Platform Reporting and Analytics
6.7
6
Not enough data
6.0
5
Not enough data
Customer Support
6.3
5
Not enough data
7.7
5
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Marketing Automation
5.0
5
Not enough data
7.5
6
Not enough data
5.0
5
Not enough data
Sales Force Automation
8.1
6
Not enough data
6.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Financial Services CRM
Not enough data
Not enough data
Categories
Categories
Shared Categories
Affinity and Agentforce Sales (formerly Salesforce Sales Cloud) share no categories
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Affinity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Venture Capital & Private Equity
53.8%
Financial Services
12.3%
Computer Software
9.2%
Investment Management
3.1%
Investment Banking
3.1%
Other
18.5%
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
Affinity has no discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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