G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to AeroAdmin. Users appreciate its reliable connection quality and strong security, making it a preferred choice for remote support tasks.
Users say that TeamViewer's ease of use is a standout feature, with many highlighting the intuitive interface that allows for quick connections and smooth control of remote devices. In contrast, while AeroAdmin is noted for its user-friendly interface, it lacks the same level of robust features that TeamViewer offers.
Reviewers mention that TeamViewer provides a comprehensive set of features, including screen sharing, file transfer, and real-time support across various operating systems. This versatility is often cited as a key reason for its popularity among users, whereas AeroAdmin, while functional, does not match this breadth of capabilities.
According to verified reviews, TeamViewer's implementation process is praised for being quick and straightforward, with users noting the intuitive onboarding wizard. AeroAdmin, while also easy to implement, does not receive the same level of acclaim for its setup process.
Users highlight that TeamViewer's customer support is a significant advantage, with a higher quality rating compared to AeroAdmin. Many users express satisfaction with the support they receive, which enhances their overall experience, while AeroAdmin's support is seen as lacking in comparison.
Reviewers note that TeamViewer is particularly well-suited for small businesses, as evidenced by its large market segment presence. AeroAdmin, while also targeting small businesses, has fewer reviews and a lower overall satisfaction score, indicating it may not be as widely adopted or trusted in the market.
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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