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Compare AeroAdmin and ScreenConnect 
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At a Glance
Market Segments
Small-Business (70.0% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
$119.99 license/year
No pricing available
AeroAdmin
Star Rating
(10)4.0 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Entry-Level Pricing
$119.99 license/year
Browse all 3 pricing plansScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ConnectWise ScreenConnect excels in "Quality of Support" with a score of 8.8, while AeroAdmin falls short with a score of 6.3. Reviewers mention that the support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that ConnectWise ScreenConnect offers superior "Ease of Use" with a score of 9.3 compared to AeroAdmin's 8.5. Users say that the intuitive interface and straightforward navigation make it easier for teams to adopt the software without extensive training.
- G2 users highlight the "Session Recording" feature in ConnectWise ScreenConnect, which scored 8.8, as a valuable tool for training and quality assurance. In contrast, AeroAdmin's score of 6.7 indicates that users find this feature less effective or lacking in functionality.
- Users on G2 report that ConnectWise ScreenConnect's "Unattended Remote Access" feature, scoring 9.2, is highly reliable, allowing for seamless support without needing user intervention. AeroAdmin, with a score of 8.1, is noted to have some limitations in this area, leading to occasional connectivity issues.
- Reviewers mention that ConnectWise ScreenConnect's "Multi-Monitor Support" feature, scoring 8.9, is particularly beneficial for users who work with multiple screens, enhancing productivity. AeroAdmin's lower score of 8.3 suggests that users may experience challenges when managing multiple displays.
- Users say that ConnectWise ScreenConnect's "Integrations" score of 8.7 indicates a robust ecosystem that allows for seamless connectivity with other tools, enhancing workflow efficiency. In contrast, AeroAdmin's score of 6.9 suggests limited integration options, which may hinder users looking for a more connected experience.
Pricing
Entry-Level Pricing
ScreenConnect
No pricing availableFree Trial
AeroAdmin
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
7.5
10
9.3
402
Ease of Use
8.5
10
9.3
405
Ease of Setup
9.7
6
8.9
330
Ease of Admin
Not enough data
8.9
327
Quality of Support
6.3
5
8.8
345
Has the product been a good partner in doing business?
Not enough data
9.1
312
Product Direction (% positive)
7.7
10
8.7
398
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
44
Not enough data
9.2
43
Not enough data
9.0
40
Not enough data
9.3
46
Not enough data
9.1
45
Not enough data
8.9
46
Maintenance
Not enough data
9.3
46
Not enough data
8.8
35
Communication
Not enough data
8.9
43
Not enough data
7.6
29
Not enough data
Feature Not Available
Not enough data
8.2
37
Security
Not enough data
8.8
31
Not enough data
8.8
36
Device Support
Not enough data
8.0
40
Not enough data
8.8
40
Not enough data
8.8
40
Performance
Not enough data
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Administration
7.4
7
8.9
95
6.9
7
8.7
87
5.5
7
8.4
89
6.7
7
8.7
78
7.7
5
8.9
81
8.1
6
9.3
106
8.3
6
Feature Not Available
Platform
7.7
5
9.0
97
Feature Not Available
7.8
81
7.8
6
7.9
82
9.7
6
9.5
107
Security
Feature Not Available
Feature Not Available
7.2
6
9.0
89
8.3
5
Feature Not Available
Categories
Categories
Shared Categories
AeroAdmin and ScreenConnect are categorized as Remote Desktop
Unique Categories
AeroAdmin has no unique categories
ScreenConnect is categorized as Screen Sharing, Remote Support, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
AeroAdmin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.0%
Information Technology and Services
20.0%
Transportation/Trucking/Railroad
10.0%
Government Administration
10.0%
Computer Software
10.0%
Other
30.0%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
AeroAdmin has no discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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