# Adyen Payments vs Birdeye Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Adyen Payments excels in handling both online and in-store transactions, providing a comprehensive solution for payment processing. Users appreciate its ability to manage settlements, chargebacks, and issuer fees effectively, which enhances the overall payment experience.
- **Users say** that Birdeye stands out for its user-friendly interface, making it easy for businesses to manage customer reviews and enhance their online presence. Reviewers highlight how it helps drive more views and visits, particularly beneficial for small businesses looking to grow their reputation.
- **According to verified reviews** , Adyen Payments is praised for its high transaction success rates, especially for high-value transactions. Users note the impressive transparency of payment states and the effectiveness of Adyen's smart routing capabilities, which contribute to a seamless payment process.
- **Reviewers mention** that Birdeye's focus on customer engagement through reviews is a significant advantage, particularly for small businesses. Users find it helpful for promoting their services and facilitating client feedback, which can lead to increased customer trust and loyalty.
- **G2 reviewers highlight** that while Adyen Payments has a solid reputation for its payment processing features, it may not be as accessible for smaller businesses due to its entry-level pricing model. This could be a consideration for those looking for more budget-friendly options.
- **Users report** that Birdeye's support quality is highly rated, with many finding it responsive and helpful. This level of support can be crucial for businesses that rely on timely assistance to manage their online reputation effectively.



| | Adyen Payments | Birdeye | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 36 | 4,060 | 
| **Largest Market Segment** | Mid-Market (36.4% of reviews) | Small-Business (48.2% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Adyen Payments

Pros:
- Ease of Use (8 reviews)
- Efficiency (3 reviews)

Cons:
- Technical Issues (3 reviews)
- Excessive Fees (2 reviews)

### Birdeye

Pros:
- Ease of Use (1070 reviews)
- Helpful (1068 reviews)

Cons:
- Missing Features (248 reviews)
- Improvement Needed (173 reviews)

---
## Ratings Comparison
| Rating | Adyen Payments | Birdeye | 
|---|---|---|
  | **Meets Requirements** | 9.0 (29 reviews) | 9.3 (3482 reviews) | 
  | **Ease of Use** | 8.2 (29 reviews) | 9.3 (3538 reviews) | 
  | **Ease of Setup** | 8.0 (20 reviews) | 9.1 (2593 reviews) | 
  | **Ease of Admin** | 7.8 (13 reviews) | 9.3 (2130 reviews) | 
  | **Quality of Support** | 8.4 (29 reviews) | 9.4 (3315 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (12 reviews) | 9.4 (2131 reviews) | 
  | **Product Direction (% positive)** | 7.7 (25 reviews) | 9.4 (3420 reviews) | 

---
## Pricing

### Adyen Payments

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Birdeye

#### Entry-Level Pricing

Plan: Starter

Price: Contact Us

Description: Improve reputation and rank at the top of local search.

Key Features:
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI

[Browse all 3 editions](https://www.g2.com/products/birdeye/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | N/A | N/A |

#### Email Marketing

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | 

#### Online Marketing

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Program Management** | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 9.7 (5 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Payment Gateways

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | 9.2/10 | 26 |
| **Birdeye** | N/A | N/A |

#### Payment Options

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Coupons, Discounts, Promotions, and Gift Cards** | 8.3 (16 reviews) | Not enough data | 
| **Recurring Billing** | 9.1 (15 reviews) | Not enough data | 
| **Instant Payment** | 9.4 (16 reviews) | Not enough data | 
| **Accepted Credit Cards and Debit Cards** | 9.4 (19 reviews) | Not enough data | 
| **ACH Payments and eCheck Processing** | 9.2 (11 reviews) | Not enough data | 
| **Split Payments** | 8.7 (14 reviews) | Not enough data | 
| **Real-Time Payments** | 9.2 (13 reviews) | Not enough data | 
| **Multi-Currency** | 10.0 (9 reviews) | 7.6 (36 reviews) | 
| **Online payment portal** | 9.7 (10 reviews) | 9.0 (42 reviews) | 

#### Administration

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Reporting/Dashboards** | 8.7 (19 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.5 (13 reviews) | Not enough data | 
| **Payout Time** | 9.1 (16 reviews) | Not enough data | 
| **Manual Payment Entry** | 9.0 (15 reviews) | Not enough data | 
| **Dispute Resolution** | 8.9 (19 reviews) | Not enough data | 
| **Omnichannel** | 9.8 (10 reviews) | 8.5 (36 reviews) | 
| **Levels 1 & 2** | 10.0 (8 reviews) | 8.6 (36 reviews) | 
| **Level 3** | 10.0 (8 reviews) | 8.5 (36 reviews) | 

#### Security

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **PCI Compliance** | 9.4 (12 reviews) | Not enough data | 
| **Fraud Protection Tools** | 8.9 (18 reviews) | Not enough data | 
| **Data Tokenization** | 9.0 (15 reviews) | Not enough data | 
| **Two-Factor Authentication** | 9.1 (15 reviews) | Not enough data | 
| **POS Verification** | 9.8 (9 reviews) | 8.5 (35 reviews) | 

#### Development

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Customization (Fields, Objects, and Layouts)** | 9.0 (16 reviews) | Not enough data | 
| **APIs** | 8.4 (16 reviews) | Not enough data | 
| **Accounting Software Integration** | 8.2 (13 reviews) | Not enough data | 
| **E-Commerce Software Integration** | 9.0 (15 reviews) | Not enough data | 

#### Platform

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Performance and Reliability** | 8.7 (17 reviews) | Not enough data | 
| **Internationalization - Currency/Language** | 9.1 (16 reviews) | Not enough data | 
| **Internationalization - Operating Country** | 9.0 (16 reviews) | Not enough data | 
| **API / Integrations** | 9.1 (13 reviews) | Not enough data | 
| **PCI Regulation Compliance** | 8.7 (13 reviews) | Not enough data | 
| **Supplemental Technology** | 9.0 (14 reviews) | Not enough data | 
| **Accounting integration** | 10.0 (8 reviews) | 8.5 (36 reviews) | 
| **E-commerce Integration** | 10.0 (8 reviews) | 8.4 (37 reviews) | 

#### Agentic AI - Payment Gateways

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.7/10 | 472 |

#### Messenger

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Sequencing** | Not enough data | 8.8 (384 reviews) ✓ Verified | 
| **AI** | Not enough data | 8.5 (384 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 8.8 (388 reviews) ✓ Verified | 
| **Customization Interface** | Not enough data | 8.9 (383 reviews) ✓ Verified | 

#### Channels

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Social Media** | Not enough data | 8.9 (402 reviews) ✓ Verified | 
| **Website** | Not enough data | 8.9 (390 reviews) ✓ Verified | 
| **Text Message (SMS)** | Not enough data | 9.0 (401 reviews) ✓ Verified | 
| **Voice Assistants** | Not enough data | 8.1 (324 reviews) ✓ Verified | 
| **Other** | Not enough data | 8.3 (316 reviews) ✓ Verified | 

#### Customers

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Targeting** | Not enough data | 8.9 (389 reviews) ✓ Verified | 
| **Profiles** | Not enough data | 8.7 (378 reviews) | 
| **Analytics** | Not enough data | 9.0 (387 reviews) ✓ Verified | 
| **Lead Gathering** | Not enough data | 8.7 (372 reviews) ✓ Verified | 
| **Sales Conversion** | Not enough data | 8.6 (353 reviews) | 

#### Agentic AI - Conversational Marketing

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | 8.3 (30 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (30 reviews) | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | 8.7 (31 reviews) | 

### Enterprise Payment

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | N/A | N/A |

#### Payment Methods

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **ACH** | Not enough data | Not enough data | 
| **Credit and Debit** | Not enough data | Not enough data | 
| **Wire Transfer** | Not enough data | Not enough data | 

#### Payment Processing 

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Batch Processing** | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | 
| **Automated Workflows** | Not enough data | Not enough data | 
| **Self Service** | Not enough data | Not enough data | 
| **Reconciliation** | Not enough data | Not enough data | 
| **Settlements** | Not enough data | Not enough data | 
| **Payment Tracking** | Not enough data | Not enough data | 

#### Security and Compliance

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **PCI Compliant** | Not enough data | Not enough data | 
| **P2PE** | Not enough data | Not enough data | 
| **Fraud Management** | Not enough data | Not enough data | 
| **SSL Encryption** | Not enough data | Not enough data | 
| **SOX** | Not enough data | Not enough data | 
| **SOC** | Not enough data | Not enough data | 

#### Integration

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Agnostic Integration** | Not enough data | Not enough data | 
| **Reporting Consolidation** | Not enough data | Not enough data | 
| **Plugins and APIs** | Not enough data | Not enough data | 

#### Payment Types

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AP Automation** | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | 
| **Retail** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Payment

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.4/10 | 328 |

#### Text Messaging

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Bulk SMS** | Not enough data | 9.0 (270 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 9.1 (270 reviews) | 
| **Text Scheduler** | Not enough data | 8.7 (243 reviews) | 
| **Automatic Replies** | Not enough data | 9.1 (280 reviews) | 
| **Automatic URL Shortening** | Not enough data | Feature Not Available | 
| **MMS Marketing** | Not enough data | 8.8 (241 reviews) | 
| **Personalization** | Not enough data | 8.9 (254 reviews) | 
| **Transactional SMS** | Not enough data | Feature Not Available | 

#### SMS Platform

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (260 reviews) | 
| **Automation** | Not enough data | 9.0 (259 reviews) | 
| **White Label** | Not enough data | 8.5 (201 reviews) | 
| **Text-to-Landline** | Not enough data | 8.4 (203 reviews) | 
| **Short Codes** | Not enough data | 8.3 (186 reviews) | 
| **API Integration** | Not enough data | 8.5 (201 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (37 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (38 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (37 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (36 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (36 reviews) | 
| **Decision Making** | Not enough data | 7.7 (37 reviews) | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.8/10 | 583 |

#### Listing Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Network Directory** | Not enough data | 8.9 (455 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.8 (424 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.6 (383 reviews) | 
| **Optimization** | Not enough data | 8.8 (447 reviews) ✓ Verified | 

#### Performance

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 8.9 (497 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 9.1 (505 reviews) ✓ Verified | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | 9.9/10 | 12 |
| **Birdeye** | 8.6/10 | 46 |

#### Payment Processing

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Encryption** | 10.0 (6 reviews) | 8.9 (41 reviews) | 
| **Credit Card Processing** | 10.0 (6 reviews) | 9.1 (43 reviews) | 
| **Mobile Payments** | 10.0 (5 reviews) | 9.4 (43 reviews) | 
| **Digital Wallet Integration** | 10.0 (5 reviews) | 8.8 (38 reviews) | 

#### Administration

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Reporting & Analytics** | 10.0 (5 reviews) | 8.9 (40 reviews) | 
| **E-commerce Integration** | 10.0 (5 reviews) | 8.5 (37 reviews) | 
| **Processing Fees** | 10.0 (5 reviews) | 8.3 (40 reviews) | 
| **POS Integration** | 10.0 (5 reviews) | 8.0 (35 reviews) | 
| **Omnichannel** | 9.8 (10 reviews) | 8.5 (36 reviews) | 
| **Levels 1 & 2** | 10.0 (8 reviews) | 8.6 (36 reviews) | 
| **Level 3** | 10.0 (8 reviews) | 8.5 (36 reviews) | 

#### Payment Options

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Multi-Currency** | 10.0 (9 reviews) | 7.6 (36 reviews) | 
| **Online payment portal** | 9.7 (10 reviews) | 9.0 (42 reviews) | 

#### Security

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **POS Verification** | 9.8 (9 reviews) | 8.5 (35 reviews) | 

#### Platform

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Accounting integration** | 10.0 (8 reviews) | 8.5 (36 reviews) | 
| **E-commerce Integration** | 10.0 (8 reviews) | 8.4 (37 reviews) | 

### Local SEO

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 9.0/10 | 437 |

#### Local Search Optimization

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Rank Tracking** | Not enough data | 8.6 (214 reviews) | 
| **Online Listings** | Not enough data | 9.1 (374 reviews) ✓ Verified | 
| **Google My Business** | Not enough data | 9.2 (383 reviews) ✓ Verified | 
| **Reputation Management** | Not enough data | 9.4 (402 reviews) ✓ Verified | 
| **Social Media** | Not enough data | 8.8 (356 reviews) | 
| **Dashboards and Reporting** | Not enough data | 9.1 (389 reviews) ✓ Verified | 

### SEO Tools

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | N/A | N/A |

#### SEO Auditing & Monitoring

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **SEO Alerting** | Not enough data | Not enough data | 
| **SEO Auditing** | Not enough data | Not enough data | 
| **SEO Change Tracking** | Not enough data | Not enough data | 
| **Technical SEO** | Not enough data | Not enough data | 

#### Agentic AI - SEO Tools

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### SEO Content & Rankings

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Link Building** | Not enough data | Not enough data | 
| **Keyword Research** | Not enough data | Not enough data | 
| **SERP Rank Tracking** | Not enough data | Not enough data | 
| **Localization** | Not enough data | Not enough data | 
| **Content Insights** | Not enough data | Not enough data | 

#### SEO Reporting

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Competitor Analysis** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Custom Reports** | Not enough data | Not enough data | 
| **White Label** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.4/10 | 543 |

#### Content & Collaboration

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Content Calendar** | Not enough data | 8.6 (420 reviews) | 
| **Content Library** | Not enough data | 8.4 (413 reviews) | 
| **Shared Inbox** | Not enough data | 8.7 (422 reviews) | 
| **Approval Workflows** | Not enough data | 8.4 (402 reviews) | 
| **Users and Permissions** | Not enough data | 8.8 (413 reviews) | 
| **Content Creation** | Not enough data | 8.5 (412 reviews) | 

#### Social Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Social Analytics** | Not enough data | 8.7 (476 reviews) | 
| **Social Publishing** | Not enough data | 9.0 (495 reviews) | 
| **Campaign Optimization** | Not enough data | 8.5 (447 reviews) | 
| **Social Engagement** | Not enough data | 8.9 (470 reviews) | 
| **Social Ads** | Not enough data | 7.9 (431 reviews) | 
| **Campaign Planning** | Not enough data | 8.3 (429 reviews) | 
| **Hashtag Capabilites** | Not enough data | 8.4 (384 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (93 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (91 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (101 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (94 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (93 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (94 reviews) | 
| **Decision Making** | Not enough data | 8.4 (95 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.4/10 | 639 |

#### Analytics

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 8.7 (492 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.9 (486 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 8.7 (464 reviews) | 
| **Gamification** | Not enough data | 8.0 (414 reviews) | 

#### Customization

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.5 (421 reviews) | 
| **Multilanguage Support** | Not enough data | 8.2 (404 reviews) | 
| **Multiple Branding Support** | Not enough data | 8.6 (431 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.4 (412 reviews) | 

#### Generative AI

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.7 (355 reviews) | 
| **AI Text Summarization** | Not enough data | 8.7 (355 reviews) | 

#### Agentic AI - Experience Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (56 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (56 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (55 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (55 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.8/10 | 18 |

#### Responses

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Personalization** | Not enough data | 9.4 (14 reviews) | 
| **Route To Human** | Not enough data | 9.3 (15 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 8.6 (14 reviews) | 

#### Automation - AI Agents

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.3 (12 reviews) | 
| **Customer Interaction Automation** | Not enough data | 8.8 (14 reviews) | 
| **Lead Generation** | Not enough data | 8.9 (12 reviews) | 
| **Document Processing** | Not enough data | 8.9 (12 reviews) | 
| **Feedback Collection** | Not enough data | 9.2 (12 reviews) | 

#### Platform

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Conversation Editor** | Not enough data | 9.2 (13 reviews) | 
| **Integration** | Not enough data | 9.3 (12 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.0 (13 reviews) | 

#### Autonomy -  AI Agents

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 8.5 (13 reviews) | 
| **Adaptive Responses** | Not enough data | 8.3 (12 reviews) | 
| **Task Execution** | Not enough data | 8.5 (12 reviews) | 
| **Problem Solving** | Not enough data | 8.2 (12 reviews) | 

#### Generative AI

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (17 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (13 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.5/10 | 264 |

#### Patient-Centered Functions

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Online Presence Management** | Not enough data | 9.0 (212 reviews) | 
| **Patient Feedback Management** | Not enough data | 9.3 (215 reviews) | 
| **Patient Portal** | Not enough data | 8.0 (190 reviews) | 
| **Patient Communications** | Not enough data | 8.8 (210 reviews) | 
| **Integration with Wearables** | Not enough data | 7.8 (187 reviews) | 

#### Operations

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.8 (213 reviews) | 
| **Interoperability** | Not enough data | 8.6 (202 reviews) | 
| **Digital Intake Forms** | Not enough data | 8.2 (205 reviews) | 
| **Engagement Measuring** | Not enough data | 8.8 (200 reviews) | 
| **Patient Satisfaction Management** | Not enough data | 9.0 (205 reviews) | 
| **EHR Integration** | Not enough data | 8.0 (194 reviews) | 
| **IPC Systems Integration** | Not enough data | 7.9 (188 reviews) | 

#### Generative AI

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.8/10 | 271 |

#### Responses

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Customization** | Not enough data | 8.8 (234 reviews) | 
| **Control** | Not enough data | 8.7 (232 reviews) | 
| **Route To Human** | Not enough data | 8.7 (223 reviews) | 
| **Menu bars** | Not enough data | Feature Not Available | 
| **Drip sequences** | Not enough data | Feature Not Available | 

#### Platform

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Live chat** | Not enough data | 9.0 (240 reviews) | 
| **Integrations** | Not enough data | 8.8 (226 reviews) | 
| **Branding** | Not enough data | 8.9 (236 reviews) | 
| **Analytics** | Not enough data | 8.8 (229 reviews) | 
| **A/B testing** | Not enough data | Feature Not Available | 
| **Role-based access** | Not enough data | 8.8 (223 reviews) | 
| **Collection of information** | Not enough data | 8.9 (236 reviews) | 

#### Generative AI

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (158 reviews) | 
| **AI Text Summarization** | Not enough data | 8.7 (150 reviews) | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.9/10 | 729 |

#### Feedback Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Tagging** | Not enough data | 8.7 (518 reviews) | 
| **Segmentation** | Not enough data | Feature Not Available | 
| **Custom Reports and Dashboards** | Not enough data | 9.0 (603 reviews) | 

#### Feedback Analysis

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.7 (524 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.8 (530 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 8.6 (519 reviews) | 

#### Feedback Sources

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Online Reviews** | Not enough data | 9.5 (684 reviews) | 
| **Surveys** | Not enough data | 9.1 (585 reviews) | 
| **Social Media** | Not enough data | Feature Not Available | 
| **Customer Service Channels** | Not enough data | 9.0 (549 reviews) | 

#### Generative AI

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.7 (426 reviews) | 
| **AI Text Summarization** | Not enough data | 8.8 (419 reviews) | 

### Payment Card Issuance

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | N/A | N/A |

#### Card Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Card Types** | Not enough data | Not enough data | 
| **Card Controls** | Not enough data | Not enough data | 
| **Card Personalization** | Not enough data | Not enough data | 
| **Configuration** | Not enough data | Not enough data | 
| **Fulfillment** | Not enough data | Not enough data | 
| **Replacement** | Not enough data | Not enough data | 

#### Controls

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Tokenization** | Not enough data | Not enough data | 
| **Security** | Not enough data | Not enough data | 
| **Card Networks** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Testing** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.7/10 | 439 |

#### Conversational Platform

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Personalization** | Not enough data | 8.8 (388 reviews) | 
| **Omnichannel** | Not enough data | Feature Not Available | 
| **Contextual Engagement** | Not enough data | 8.8 (343 reviews) | 
| **Proactive Engagement** | Not enough data | 8.9 (314 reviews) | 

#### Support Automation

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Intelligent Routing** | Not enough data | 8.7 (333 reviews) | 
| **Seamless Escalation** | Not enough data | 8.7 (341 reviews) | 
| **Transcripts** | Not enough data | 8.8 (334 reviews) | 
| **Self-Serve Support** | Not enough data | 8.6 (300 reviews) | 

#### Generative AI

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (237 reviews) | 
| **AI Text Summarization** | Not enough data | 8.4 (235 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.8/10 | 574 |

#### Generative AI

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (183 reviews) | 
| **AI Text Summarization** | Not enough data | 8.6 (180 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.1 (171 reviews) | 

#### Communication

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 9.0 (357 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 9.1 (383 reviews) ✓ Verified | 
| **Targeted Emails** | Not enough data | 8.6 (267 reviews) | 
| **In-App Messaging** | Not enough data | 9.2 (358 reviews) ✓ Verified | 
| **Co-Browsing** | Not enough data | 8.4 (244 reviews) | 

####  Internal Use

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Customization ** | Not enough data | 8.8 (503 reviews) ✓ Verified | 
| **Conversation Archiving** | Not enough data | 9.0 (350 reviews) ✓ Verified | 
| **Lead Development** | Not enough data | 8.7 (269 reviews) | 
| **Knowledge Base** | Not enough data | 8.8 (273 reviews) | 
| **Team Inbox ** | Not enough data | 9.2 (335 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 8.6 (270 reviews) | 

### AI Content Creation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.3/10 | 26 |

#### Content Generation - AI Content Creation Platforms

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Output quality** | Not enough data | 7.7 (25 reviews) | 
| **Branding** | Not enough data | 8.1 (24 reviews) | 
| **Performance** | Not enough data | 8.5 (24 reviews) | 

#### Management - AI Content Creation Platforms

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Collaboration** | Not enough data | 7.9 (22 reviews) | 
| **Security and Privacy** | Not enough data | 8.6 (24 reviews) | 
| **Moderation** | Not enough data | 8.6 (24 reviews) | 

### Answer Engine Optimization (AEO)

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | N/A | N/A |

#### AI Visibility & Tracking

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Mention Tracking** | Not enough data | Not enough data | 
| **AI Search Ranking Insights** | Not enough data | Not enough data | 

#### Sentiment & Brand Analysis

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Sentiment Monitoring** | Not enough data | Not enough data | 
| **AI Hallucination Detection** | Not enough data | Not enough data | 

#### Competitive Benchmarking

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Industry AI Sentiment Benchmarking** | Not enough data | Not enough data | 
| **Competitor AI Presence Comparison** | Not enough data | Not enough data | 

#### AI Content Optimization

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Semantic Optimization for AI Models** | Not enough data | Not enough data | 
| **AI-Driven Content Recommendations** | Not enough data | Not enough data | 

#### Reporting & Alerts

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Real-Time AI Mention Alerts** | Not enough data | Not enough data | 
| **AI Visibility Reporting** | Not enough data | Not enough data | 

### Customer Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.5/10 | 52 |

#### Agentic AI - Customer Advocacy

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (49 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (49 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (49 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.5/10 | 2324 |

#### Consumer Intelligence

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Customer Feedback** | Not enough data | 9.3 (1999 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.6 (1433 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 8.8 (1628 reviews) ✓ Verified | 

#### Reporting

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 8.8 (1636 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 9.2 (2010 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.7 (1642 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.7 (1497 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.4 (1272 reviews) | 

#### In-House Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - Online Reputation Management

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (311 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (289 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (331 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (292 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (296 reviews) | 
| **Decision Making** | Not enough data | 8.1 (290 reviews) | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | N/A | N/A |

#### Discovery

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Referral Program** | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | 

#### Insight

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | 

#### Mobile

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | 

#### Platform

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | N/A | N/A |

#### Platform

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | 8.2/10 | 12 |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | 8.3 (7 reviews) | 
| **Contextual Response Generation** | Not enough data | 7.7 (8 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (7 reviews) | 
| **Knowledge Base Utilization** | Not enough data | 8.6 (7 reviews) | 
| **Multilingual Support** | Not enough data | 8.1 (7 reviews) | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | 8.3 (7 reviews) | 
| **Feedback Collection** | Not enough data | 8.9 (9 reviews) | 
| **Escalation Handling** | Not enough data | 8.1 (6 reviews) | 
| **Workflow Optimization** | Not enough data | 9.2 (8 reviews) | 

#### Automation

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | 8.2 (10 reviews) | 
| **Feedback Collection** | Not enough data | 9.4 (8 reviews) | 
| **Document Processing** | Not enough data | 7.9 (7 reviews) | 

#### Autonomy

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 7.9 (7 reviews) | 
| **Adaptive Responses** | Not enough data | 8.1 (8 reviews) | 
| **Task Execution** | Not enough data | 7.7 (8 reviews) | 
| **Problem Solving** | Not enough data | 8.1 (8 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Adyen Payments** | N/A | N/A |
| **Birdeye** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Adyen Payments | Birdeye | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payment Processing Software](https://www.g2.com/categories/payment-processing)

**Unique to Adyen Payments (3):** [Payment Card Issuance Software](https://www.g2.com/categories/payment-card-issuance), [Enterprise Payment Software](https://www.g2.com/categories/enterprise-payment), [Payment Gateways](https://www.g2.com/categories/payment-gateways)

**Unique to Birdeye (21):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [SEO Tools](https://www.g2.com/categories/seo-tools), [Chatbots Software](https://www.g2.com/categories/chatbots), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Answer Engine Optimization (AEO) Tools](https://www.g2.com/categories/answer-engine-optimization-aeo), [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [AI Content Creation Platforms Software](https://www.g2.com/categories/ai-content-creation-platforms), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Experience Management Software](https://www.g2.com/categories/experience-management), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Live Chat Software](https://www.g2.com/categories/live-chat)


---
## Reviewer Demographics

### By Company Size

| Segment | Adyen Payments | Birdeye | 
|---|---|---|
| **Small-Business** | 30.3% | 48.2% | 
| **Mid-Market** | 36.4% | 35.1% | 
| **Enterprise** | 33.3% | 16.6% | 

### By Industry

#### Adyen Payments

- **Internet:** 12.1%
- **Information Technology and Services:** 12.1%
- **Retail:** 9.1%
- **Computer Software:** 9.1%
- **Apparel & Fashion:** 6.1%
- **Leisure, Travel & Tourism:** 6.1%
- **Consumer Services:** 6.1%
- **Financial Services:** 6.1%
- **Accounting:** 3.0%
- **Airlines/Aviation:** 3.0%
- **Other:** 27.3%

#### Birdeye

- **Hospital & Health Care:** 9.8%
- **Real Estate:** 9.5%
- **Construction:** 7.3%
- **Marketing and Advertising:** 6.4%
- **Medical Practice:** 6.2%
- **Health, Wellness and Fitness:** 5.8%
- **Veterinary:** 5.4%
- **Financial Services:** 5.4%
- **Consumer Services:** 4.6%
- **Automotive:** 3.7%
- **Other:** 35.9%

---
## Alternatives

### Alternatives to Adyen Payments

- [Worldline](https://www.g2.com/products/worldline/reviews) — 3.5/5 stars (13 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (367 reviews)
- [PayPal Payments](https://www.g2.com/products/paypal/reviews) — 4.4/5 stars (2742 reviews)
- [GoCardless](https://www.g2.com/products/gocardless/reviews) — 4.6/5 stars (321 reviews)
- [BlueSnap](https://www.g2.com/products/bluesnap/reviews) — 4.1/5 stars (107 reviews)
- [Square Payments](https://www.g2.com/products/square-payments/reviews) — 4.5/5 stars (176 reviews)
- [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) — 4.2/5 stars (449 reviews)
- [Worldpay](https://www.g2.com/products/worldpay/reviews) — 2.9/5 stars (42 reviews)
- [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) — 4.4/5 stars (249 reviews)
- [Shift Payment](https://www.g2.com/products/shift-4/reviews) — 3.2/5 stars (23 reviews)

### Alternatives to Birdeye

- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4040 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (638 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (525 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3854 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3383 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)

---
## Top Discussions

### Adyen Payments

No discussions available for this product.

### Birdeye

- Title: [How do you delete a review you post on this site?](https://www.g2.com/discussions/35410-how-do-you-delete-a-review-you-post-on-this-site) — 7 comments, 2 upvotes
  > **Top comment:** "Hi Kurt, to delete a G2 review, you can contact G2 support or log into your G2 profile.  If you're referencing a review you left on a Birdeye site, feel free..."
- Title: [What is BirdEye?](https://www.g2.com/discussions/what-is-birdeye) — 4 comments
  > **Top comment:** "It’s an Online Reputation and Social Media Management Platform."
- Title: [Are BirdEye reviews fake?](https://www.g2.com/discussions/are-birdeye-reviews-fake) — 2 comments
  > **Top comment:** "Birdeye reviews are not fake. They aggregate reviews across the web from various sources such as Facebook and Google. Reviews can also be directly posted to..."
- Title: [I'm curious about schema?](https://www.g2.com/discussions/i-m-curious-about-schema) — 2 comments, 1 upvote
  > **Top comment:** "Thank you XAP Credit Solution for fixing my credit.  I'm very overwhelmed by this act of kindness shown to us by you and your team. I don’t regret whatever..."
- Title: [How do I take a screen shot of my login and upload it to the survery? Thanks,](https://www.g2.com/discussions/how-do-i-take-a-screen-shot-of-my-login-and-upload-it-to-the-survery-thanks-5e46994b-bc64-4d6e-aec9-d23e0c1c5270) — 2 comments, 1 upvote
  > **Top comment:** "Take a pic with your cell phone, then upload it!"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adyen-payments-vs-birdeye)