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Compare AdvancedMD and Updox 
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At a Glance
Market Segments
Small-Business (63.9% of reviews)
Small-Business (87.1% of reviews)
Entry-Level Pricing
No pricing available
Priced per Provider Month-to-month or Annual
AdvancedMD
Star Rating
(62)3.6 out of 5
Market Segments
Small-Business (63.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AdvancedMDUpdox
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (87.1% of reviews)
Entry-Level Pricing
Priced per Provider Month-to-month or Annual
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Updox excels in Patient Case Management with a score of 9.5, highlighting its intuitive interface and seamless integration with existing workflows, while AdvancedMD, with a lower score, struggles to match this level of efficiency.
- Reviewers mention that Updox's Ease of Use is rated at 9.2, making it significantly more user-friendly compared to AdvancedMD's score of 7.4, which users find cumbersome and less intuitive.
- G2 users indicate that Updox provides superior Quality of Support with a score of 8.9, often praising the responsiveness and helpfulness of their support team, whereas AdvancedMD's support is frequently described as lacking, with a score of 7.1.
- Users on G2 highlight Updox's strong performance in Compliance - Revenue Cycle Management (RCM), which is crucial for maintaining regulatory standards, while AdvancedMD's offerings in this area are seen as less robust and more prone to issues.
- Reviewers say that Updox's Patient Portal functionality, rated at 8.4, is well-received for its ease of use and effective communication features, while AdvancedMD's portal is often criticized for being less user-friendly and harder to navigate.
- Users report that Updox's HIPAA Compliance features are rated at 9.5, with many noting the comprehensive security measures in place, while AdvancedMD's compliance features, rated at 8.0, are viewed as less thorough, raising concerns among users about data security.
Pricing
Entry-Level Pricing
AdvancedMD
No pricing availableUpdox
Patient Experience
Priced per Provider
Month-to-month or Annual
On average, for every 100 appointments on a healthcare schedule 7 will not show. Updox Patient Experience allows you to decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.
- Secure Texting
- SMS Texting
- Automated Appointment Reminders
Free Trial
AdvancedMD
No trial information availableUpdox
No trial information availableRatings
Meets Requirements
8.3
51
9.0
78
Ease of Use
7.4
52
9.2
79
Ease of Setup
6.2
22
8.9
39
Ease of Admin
7.5
21
9.3
41
Quality of Support
7.1
47
8.9
77
Has the product been a good partner in doing business?
8.1
20
8.9
40
Product Direction (% positive)
6.8
48
8.7
74
Features by Category
Information Flow
Not enough data
9.5
28
Not enough data
9.1
27
Not enough data
9.6
27
Patient Experience
Not enough data
8.8
24
Not enough data
8.4
24
Not enough data
9.4
29
Not enough data
9.0
27
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.3
48
Not enough data
9.3
44
Not enough data
9.1
40
Not enough data
9.1
46
Not enough data
9.4
46
Not enough data
9.3
44
Not enough data
9.2
38
Not enough data
9.1
45
Efficiency
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accuracy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
7.5
6
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
6.9
6
Not enough data
Patient Health Information Management
7.8
6
Not enough data
7.0
5
Not enough data
6.9
6
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
8.0
27
Not enough data
7.7
27
Not enough data
8.4
28
|
Verified
Not enough data
9.2
33
|
Verified
Not enough data
7.6
24
Operations
Not enough data
8.8
38
|
Verified
Not enough data
8.7
34
|
Verified
Not enough data
8.6
33
|
Verified
Feature Not Available
7.6
26
|
Verified
Not enough data
8.0
25
|
Verified
Not enough data
8.6
34
|
Verified
Not enough data
8.0
24
Generative AI
Not enough data
7.2
9
Operations Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Added Efficiencies
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Technology
Not enough data
8.6
19
Feature Not Available
8.0
15
Not enough data
8.7
17
Administration
Feature Not Available
8.2
15
Not enough data
8.3
16
Not enough data
8.3
18
Compliance
Not enough data
9.5
21
Not enough data
9.6
19
Computer-Assisted Coding - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin and Tech Workflows - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
AdvancedMD and Updox are categorized as Patient Engagement and Telemedicine
Unique Categories
AdvancedMD is categorized as Patient Intake, E-Prescribing, Revenue Cycle Management, Healthcare Claims Management, EHR, Medical Practice Management, Patient Scheduling, Medical Billing, and Medical Coding
Updox is categorized as HIPAA Compliant Messaging and Patient Relationship Management (PRM)
Reviews
Reviewers' Company Size
AdvancedMD
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Updox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
37.7%
Hospital & Health Care
32.8%
Mental Health Care
9.8%
Health, Wellness and Fitness
9.8%
Retail
1.6%
Other
8.2%
Medical Practice
45.5%
Hospital & Health Care
28.7%
Health, Wellness and Fitness
12.9%
Mental Health Care
5.9%
Public Relations and Communications
2.0%
Other
5.0%
Discussions
What is AdvancedMD used for?
1 Comment
LD
BusinessRead more
AdvancedMD has no more discussions with answers
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