Compare ADP Workforce Now and Workforce.com 
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,936)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowWorkforce.com
Star Rating
(116)4.5 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Workforce.comSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in overall user satisfaction, boasting a higher G2 Score compared to Workforce.com. Users appreciate features like automated support and self-help tools that simplify payroll processes, making it easy for staff to access paystubs and relevant information.
- Users say that Workforce.com stands out for its user-friendly interface, which many find easy to navigate. However, some have noted that the timesheets may not always accurately reflect the busyness of the workday, indicating a potential area for improvement.
- Reviewers mention that ADP Workforce Now offers a more comprehensive set of features for payroll management, with users highlighting the convenience of automated deductions and easy access to time cards and documents. This functionality contributes to a smoother day-to-day experience for employees.
- According to verified reviews, Workforce.com shines in its implementation process, with users praising the flexibility and efficiency of the support team. One user noted it was the best implementation experience they've had in nearly 20 years, showcasing the platform's commitment to customer service.
- G2 reviewers highlight that while ADP Workforce Now has a robust feature set, some users find it less intuitive than Workforce.com, particularly in terms of setup and navigation. This feedback suggests that while ADP offers powerful tools, the learning curve may be steeper for new users.
- Users report that both platforms have strong mobile capabilities, but Workforce.com edges ahead with higher ratings for mobile shift scheduling and user accessibility. This is particularly beneficial for businesses with a mobile workforce, as it allows for greater flexibility in managing schedules on the go.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableWorkforce.com
No pricing availableFree Trial
ADP Workforce Now
No trial information availableWorkforce.com
No trial information availableRatings
Meets Requirements
8.6
3,188
8.8
89
Ease of Use
8.3
3,409
8.7
90
Ease of Setup
7.7
1,856
8.4
70
Ease of Admin
8.1
1,640
8.4
60
Quality of Support
7.9
2,890
8.8
84
Has the product been a good partner in doing business?
8.0
1,622
8.8
58
Product Direction (% positive)
7.6
3,154
8.7
79
Features by Category
Core HR
8.1
705
Not enough data
8.5
806
Not enough data
Feature Not Available
Not enough data
8.2
603
Not enough data
8.3
679
Not enough data
8.4
744
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.6
959
8.1
18
7.6
665
8.4
16
7.6
572
8.5
16
8.2
1023
9.2
18
8.1
984
9.0
19
7.9
823
9.4
18
8.1
1029
9.2
17
8.3
991
9.1
17
Employee Self Service
8.7
2229
|
Verified
9.2
8
8.4
1725
|
Verified
8.9
6
8.1
1750
|
Verified
9.2
8
Administration
8.8
1986
|
Verified
10.0
7
8.3
1851
|
Verified
9.4
8
9.2
2154
|
Verified
9.3
7
8.4
1013
|
Verified
8.3
7
8.8
1903
|
Verified
9.4
6
8.7
1578
|
Verified
8.3
7
8.6
1605
|
Verified
9.4
6
9.0
1853
|
Verified
9.5
7
9.0
1884
|
Verified
8.1
6
Taxes
8.9
1880
|
Verified
9.5
7
8.8
1706
|
Verified
9.5
7
Feature Not Available
9.5
7
Integration
8.1
1108
|
Verified
8.9
6
8.5
1370
|
Verified
8.6
6
8.2
1139
|
Verified
9.4
6
8.2
1147
|
Verified
9.4
6
Platform
8.3
1930
|
Verified
9.4
6
8.4
1967
|
Verified
9.4
6
8.4
2021
|
Verified
9.7
6
8.6
1782
|
Verified
9.7
6
Benefits Administration Platform Features
8.5
996
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1014
Not enough data
8.4
823
Not enough data
8.0
745
Not enough data
Benefits Administration Platform Features
8.5
996
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1014
Not enough data
8.4
823
Not enough data
8.4
935
Not enough data
8.0
745
Not enough data
7.9
613
Not enough data
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
8.1
18
7.6
665
8.4
16
7.6
572
8.5
16
8.2
1023
9.2
18
8.1
984
9.0
19
7.9
823
9.4
18
8.1
1029
9.2
17
8.3
991
9.1
17
Automation
Not enough data
8.6
46
Logistics
Not enough data
8.7
47
Not enough data
8.4
44
Not enough data
8.5
32
Management
Not enough data
8.6
46
Not enough data
9.0
47
Not enough data
8.6
48
Not enough data
8.7
49
Not enough data
8.6
46
Not enough data
8.7
50
Not enough data
8.4
44
Monitoring
Not enough data
8.2
42
Not enough data
8.3
42
Not enough data
8.3
38
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
959
8.1
18
7.6
665
8.4
16
7.6
572
8.5
16
8.2
1023
9.2
18
8.1
984
9.0
19
7.9
823
9.4
18
8.1
1029
9.2
17
8.3
991
9.1
17
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
265
Not enough data
7.6
317
Not enough data
8.0
293
Not enough data
Platform
7.6
959
8.1
18
7.6
665
8.4
16
7.6
572
8.5
16
8.2
1023
9.2
18
8.1
984
9.0
19
7.9
823
9.4
18
8.1
1029
9.2
17
8.3
991
9.1
17
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
8.1
18
7.6
665
8.4
16
7.6
572
8.5
16
8.2
1023
9.2
18
8.1
984
9.0
19
7.9
823
9.4
18
8.1
1029
9.2
17
8.3
991
9.1
17
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Platform Basics
Not enough data
8.2
54
Not enough data
8.4
53
Not enough data
8.2
55
Platform Content
Not enough data
8.3
53
Not enough data
7.4
44
Not enough data
7.8
42
Platform Additional Functionality
Not enough data
8.2
49
Not enough data
8.7
57
Not enough data
7.8
46
Not enough data
8.0
45
Not enough data
8.0
40
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
122
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
206
Not enough data
8.0
208
Not enough data
8.2
203
Not enough data
7.7
155
Not enough data
7.8
154
Not enough data
7.6
163
Not enough data
Platform Additional Functionality
8.5
231
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
192
Not enough data
8.2
201
Not enough data
Platform Data
7.8
155
Not enough data
8.0
180
Not enough data
8.1
190
Not enough data
Platform
7.6
959
8.1
18
7.6
665
8.4
16
7.6
572
8.5
16
8.2
1023
9.2
18
8.1
984
9.0
19
7.9
823
9.4
18
8.1
1029
9.2
17
8.3
991
9.1
17
Recruiting and Onboarding
7.6
317
Not enough data
8.1
421
Not enough data
Time Tracking
Not enough data
9.5
24
Not enough data
9.3
20
Not enough data
8.8
19
Client Invoicing
Not enough data
7.5
17
Not enough data
7.8
16
Not enough data
7.8
17
Mobile Time Tracking
Not enough data
9.2
20
Administration
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
8.9
19
Not enough data
8.9
19
Not enough data
9.2
20
Platform
Not enough data
9.3
18
Not enough data
8.8
16
Not enough data
8.6
16
Not enough data
8.7
21
Not enough data
8.9
19
Not enough data
7.0
16
Platform
7.6
959
8.1
18
7.6
665
8.4
16
7.6
572
8.5
16
8.2
1023
9.2
18
8.1
984
9.0
19
7.9
823
9.4
18
8.1
1029
9.2
17
8.3
991
9.1
17
Workforce Management Platform Features
7.9
135
8.7
15
7.8
144
9.0
18
8.6
212
9.3
15
8.6
193
8.9
18
7.9
143
9.0
16
7.9
128
8.7
14
8.3
165
9.2
15
8.5
196
8.3
14
7.8
134
9.1
15
7.6
146
9.1
15
Categories
Categories
Shared Categories
ADP Workforce Now and Workforce.com are categorized as Workforce Management and Payroll
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workforce.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
76.9%
Hospitality
32.7%
Hospital & Health Care
9.6%
Restaurants
6.7%
Retail
5.8%
Food & Beverages
4.8%
Other
40.4%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Workforce.com has no discussions with answers
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