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Compare ADP Workforce Now and WEX Benefits 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Mid-Market (70.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,906)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowWEX Benefits
Star Rating
(58)3.6 out of 5
Market Segments
Mid-Market (70.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WEX BenefitsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in user satisfaction, with a significantly higher overall rating compared to WEX Benefits. Users appreciate the platform's automated support and self-help tools, which streamline payroll processes and make it easy for employees to access their paystubs and relevant information.
- According to verified reviews, WEX Benefits stands out for its customer service, with users highlighting the helpfulness and friendliness of employer services representatives. This level of support is often noted as a key factor in resolving issues quickly, enhancing the overall user experience.
- Users say that ADP Workforce Now offers a more intuitive interface, making it easier to navigate and find necessary documents. Reviewers specifically mention how simple it is to access their time cards, which contributes to a smoother day-to-day experience.
- Reviewers mention that WEX Benefits provides a straightforward reporting system, which simplifies the process of updating annual enrollment details. This feature is particularly appreciated by users who manage employee benefits regularly, making their tasks more efficient.
- G2 reviewers highlight that while ADP Workforce Now has a robust set of features, some users find challenges in matching the software to their specific workflows. This can lead to configuration difficulties, which may impact the overall effectiveness of the platform for certain organizations.
- Users report that while WEX Benefits has a strong focus on benefits record management and regulatory compliance, it may not offer the same level of comprehensive features as ADP Workforce Now, which could be a consideration for businesses looking for a more all-encompassing solution.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableWEX Benefits
No pricing availableFree Trial
ADP Workforce Now
No trial information availableWEX Benefits
No trial information availableRatings
Meets Requirements
8.6
3,169
7.7
44
Ease of Use
8.3
3,390
7.5
46
Ease of Setup
7.7
1,837
8.4
24
Ease of Admin
8.1
1,634
8.9
21
Quality of Support
7.9
2,875
7.4
40
Has the product been a good partner in doing business?
8.0
1,617
9.3
24
Product Direction (% positive)
7.6
3,137
7.0
39
Features by Category
Core HR
8.1
703
Not enough data
8.5
802
Not enough data
Feature Not Available
Not enough data
8.2
602
Not enough data
8.3
678
Not enough data
8.4
743
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.6
958
7.6
9
7.6
664
7.8
12
7.6
572
6.9
8
8.2
1021
8.4
17
8.1
980
8.3
20
7.9
821
8.7
14
8.1
1027
8.5
16
8.3
990
8.4
18
Employee Self Service
8.7
2223
|
Verified
Not enough data
8.3
1720
|
Verified
Not enough data
8.1
1745
|
Verified
Not enough data
Administration
8.8
1982
|
Verified
Not enough data
8.3
1848
|
Verified
Not enough data
9.2
2153
|
Verified
Not enough data
8.4
1014
|
Verified
Not enough data
8.8
1902
|
Verified
Not enough data
8.7
1578
|
Verified
Not enough data
8.6
1604
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1883
|
Verified
Not enough data
Taxes
8.9
1880
|
Verified
Not enough data
8.8
1706
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1109
|
Verified
Not enough data
8.5
1371
|
Verified
Not enough data
8.2
1140
|
Verified
Not enough data
8.2
1148
|
Verified
Not enough data
Platform
8.3
1930
|
Verified
Not enough data
8.4
1966
|
Verified
Not enough data
8.4
2018
|
Verified
Not enough data
8.6
1782
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
995
9.0
18
8.4
917
8.1
14
7.8
691
7.9
11
8.2
798
7.7
10
8.2
796
7.5
8
8.6
1014
7.8
20
8.4
823
8.6
17
8.0
745
8.1
15
Benefits Administration Platform Features
8.5
995
9.0
18
8.4
917
8.1
14
7.8
691
7.9
11
8.2
798
7.7
10
8.2
796
7.5
8
8.6
1014
7.8
20
8.4
823
8.6
17
8.4
935
8.3
9
8.0
745
8.1
15
7.9
613
8.2
10
7.3
108
Feature Not Available
7.5
129
8.5
12
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
958
7.6
9
7.6
664
7.8
12
7.6
572
6.9
8
8.2
1021
8.4
17
8.1
980
8.3
20
7.9
821
8.7
14
8.1
1027
8.5
16
8.3
990
8.4
18
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
958
7.6
9
7.6
664
7.8
12
7.6
572
6.9
8
8.2
1021
8.4
17
8.1
980
8.3
20
7.9
821
8.7
14
8.1
1027
8.5
16
8.3
990
8.4
18
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
266
Not enough data
7.6
317
Not enough data
8.0
294
Not enough data
Platform
7.6
958
7.6
9
7.6
664
7.8
12
7.6
572
6.9
8
8.2
1021
8.4
17
8.1
980
8.3
20
7.9
821
8.7
14
8.1
1027
8.5
16
8.3
990
8.4
18
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
958
7.6
9
7.6
664
7.8
12
7.6
572
6.9
8
8.2
1021
8.4
17
8.1
980
8.3
20
7.9
821
8.7
14
8.1
1027
8.5
16
8.3
990
8.4
18
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
121
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Analytics - Lifestyle Spending Account (LSA)
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Lifestyle Spending Account (LSA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Health Savings Account (HSA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data - Health Savings Account (HSA)
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
206
Not enough data
8.0
207
Not enough data
8.2
203
Not enough data
7.7
155
Not enough data
7.8
154
Not enough data
7.6
163
Not enough data
Platform Additional Functionality
8.5
231
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
192
Not enough data
8.2
201
Not enough data
Platform Data
7.8
155
Not enough data
8.0
180
Not enough data
8.1
190
Not enough data
Platform
7.6
958
7.6
9
7.6
664
7.8
12
7.6
572
6.9
8
8.2
1021
8.4
17
8.1
980
8.3
20
7.9
821
8.7
14
8.1
1027
8.5
16
8.3
990
8.4
18
Recruiting and Onboarding
7.6
317
Not enough data
8.1
422
Not enough data
Platform
7.6
958
7.6
9
7.6
664
7.8
12
7.6
572
6.9
8
8.2
1021
8.4
17
8.1
980
8.3
20
7.9
821
8.7
14
8.1
1027
8.5
16
8.3
990
8.4
18
Workforce Management Platform Features
7.9
135
Not enough data
7.7
143
Not enough data
8.6
208
Not enough data
8.6
190
Not enough data
7.9
142
Not enough data
7.9
128
Not enough data
8.2
164
Not enough data
8.4
195
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and WEX Benefits are categorized as Benefits Administration
Unique Categories
ADP Workforce Now is categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
WEX Benefits is categorized as Health Savings Account (HSA), Benefits Support, and Lifestyle Spending Account (LSA)
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WEX Benefits
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Hospital & Health Care
12.3%
Computer Software
12.3%
Information Technology and Services
10.5%
Education Management
5.3%
Construction
5.3%
Other
54.4%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
What are WEX benefits?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
What is WEX software?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
What does WEX cover?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
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