# ADP Workforce Now vs Verint Quality Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ADP Workforce Now excels in providing a comprehensive solution for payroll and employee management, with users highlighting its ability to simplify payroll processing and manage employee data effectively. One user noted, "I really like that ADP Workforce Now is a one stop shop," emphasizing its all-in-one capabilities.
- **Users say** that Verint Quality Management stands out for its robust performance monitoring features, particularly in evaluating agent performance through audio and screen recordings. Reviewers appreciate the intuitive interfaces that make it easy to identify areas for improvement, stating, "I am so amazed by the interfaces when playing back Audio and screen recording."
- **According to verified reviews** , ADP Workforce Now has a significantly higher overall satisfaction score compared to Verint Quality Management, indicating that users find it more reliable and effective for their needs. One user mentioned, "They can always be relied on to provide a solution for any problems that may arise," showcasing the trust users place in the platform.
- **Reviewers mention** that while Verint Quality Management offers great features for supervisors, it may not have the same level of user engagement as ADP Workforce Now, which benefits from a larger volume of recent reviews. This suggests that ADP is more actively meeting user needs and evolving based on feedback.
- **Users highlight** that ADP Workforce Now's integration capabilities with other companies are a significant advantage, allowing for a seamless experience across various platforms. One user noted, "Integration with other companies is a plus!" which reflects the software's adaptability in diverse business environments.
- **G2 reviewers report** that Verint Quality Management provides a high-quality support experience, with users rating it positively for its responsiveness and helpfulness. However, ADP Workforce Now also receives commendations for its support, though it falls slightly behind in this area, indicating that both platforms have room for improvement in customer service.



| | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 4,219 | 41 | 
| **Largest Market Segment** | Mid-Market (64.6% of reviews) | Enterprise (55.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ADP Workforce Now

Pros:
- Ease of Use (428 reviews)
- Helpful (218 reviews)

Cons:
- Poor Customer Support (175 reviews)
- Not User-Friendly (95 reviews)

### Verint Quality Management

Pros:
- Ease of Use (10 reviews)
- Customization Ability (4 reviews)

Cons:
- Not User-Friendly (3 reviews)
- Time-Consuming (3 reviews)

---
## Ratings Comparison
| Rating | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
  | **Meets Requirements** | 8.6 (3262 reviews) | 8.9 (15 reviews) | 
  | **Ease of Use** | 8.3 (3585 reviews) | 8.7 (36 reviews) | 
  | **Ease of Setup** | 7.7 (2017 reviews) | 8.7 (29 reviews) | 
  | **Ease of Admin** | 8.1 (1645 reviews) | 8.8 (8 reviews) | 
  | **Quality of Support** | 7.9 (2961 reviews) | 8.9 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (1627 reviews) | 9.3 (7 reviews) | 
  | **Product Direction (% positive)** | 7.6 (3215 reviews) | 8.1 (12 reviews) | 

---
## Pricing

### ADP Workforce Now

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Verint Quality Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.9/10 | 1554 |
| **Verint Quality Management** | N/A | N/A |

#### Core HR

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Organization Management** | 8.2 (711 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.5 (826 reviews) | Not enough data | 
| **Expense Management** | Feature Not Available | Not enough data | 
| **Salary Structures** | 8.2 (609 reviews) | Not enough data | 
| **Compliance** | 8.3 (686 reviews) | Not enough data | 
| **Benefits Administration** | 8.5 (760 reviews) | Not enough data | 

#### Generative AI

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **AI Text Summarization** | 6.2 (59 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | Not enough data | 
| **Integration APIs** | 7.6 (679 reviews) | Not enough data | 
| **Internationalization** | 7.6 (573 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | Not enough data | 
| **Performance** | 8.1 (1008 reviews) | Not enough data | 
| **Mobility** | 7.9 (839 reviews) | Not enough data | 
| **Reporting** | 8.1 (1069 reviews) | Not enough data | 
| **Dashboards** | 8.3 (1004 reviews) | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.6/10 | 2580 |
| **Verint Quality Management** | N/A | N/A |

#### Employee Self Service

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Web Portal** | 8.7 (2256 reviews) ✓ Verified | Not enough data | 
| **Benefits Manager** | 8.4 (1741 reviews) ✓ Verified | Not enough data | 
| **Mobile** | 8.2 (1770 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Payroll Entry** | 8.8 (2019 reviews) ✓ Verified | Not enough data | 
| **Time Off Accrual** | 8.4 (1876 reviews) ✓ Verified | Not enough data | 
| **Direct Deposit** | 9.2 (2177 reviews) ✓ Verified | Not enough data | 
| **Expense Reimbursement** | 8.4 (1016 reviews) ✓ Verified | Not enough data | 
| **Pre-tax Deductions** | 8.8 (1912 reviews) ✓ Verified | Not enough data | 
| **Wage Garnishment** | 8.7 (1585 reviews) ✓ Verified | Not enough data | 
| **Approvals** | 8.6 (1612 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 9.0 (1859 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Delivery** | 9.0 (1888 reviews) ✓ Verified | Not enough data | 

#### Taxes

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Tax Calculation** | 8.9 (1903 reviews) ✓ Verified | Not enough data | 
| **Tax Filing** | 8.8 (1719 reviews) ✓ Verified | Not enough data | 
| **Automatic Tax Payment** | Feature Not Available | Not enough data | 

#### Integration

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **API / Integration** | 8.1 (1121 reviews) ✓ Verified | Not enough data | 
| **Time Tracking Integration** | 8.5 (1376 reviews) ✓ Verified | Not enough data | 
| **Accounting Integration** | 8.2 (1144 reviews) ✓ Verified | Not enough data | 
| **Core HR Integration** | 8.3 (1150 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Reporting and Dashboards** | 8.3 (1956 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.4 (1977 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.4 (2044 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 8.6 (1786 reviews) ✓ Verified | Not enough data | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.9/10 | 1707 |
| **Verint Quality Management** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Benefits Record Management** | 8.5 (1000 reviews) | Not enough data | 
| **Enrollment Planning** | 8.4 (921 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 7.8 (695 reviews) | Not enough data | 
| **Document Management** | 8.2 (805 reviews) | Not enough data | 
| **Total Compensation Statements** | 8.2 (799 reviews) | Not enough data | 
| **Self-Service Portal** | 8.6 (1020 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.4 (826 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.0 (747 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Benefits Record Management** | 8.5 (1000 reviews) | Not enough data | 
| **Enrollment Planning** | 8.4 (921 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 7.8 (695 reviews) | Not enough data | 
| **Document Management** | 8.2 (805 reviews) | Not enough data | 
| **Total Compensation Statements** | 8.2 (799 reviews) | Not enough data | 
| **Self-Service Portal** | 8.6 (1020 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.4 (826 reviews) | Not enough data | 
| **Benefits Dashboards** | 8.4 (933 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.0 (747 reviews) | Not enough data | 
| **Integrations / APIs** | 7.9 (617 reviews) | Not enough data | 
| **Internationalization** | 7.3 (109 reviews) | Not enough data | 
| **Mobility** | 7.5 (129 reviews) | Not enough data | 

#### Generative AI

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **AI Text Generation** | 6.1 (64 reviews) | Not enough data | 
| **AI Text Summarization** | 6.0 (64 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.0 (64 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | Not enough data | 
| **Integration APIs** | 7.6 (679 reviews) | Not enough data | 
| **Internationalization** | 7.6 (573 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | Not enough data | 
| **Performance** | 8.1 (1008 reviews) | Not enough data | 
| **Mobility** | 7.9 (839 reviews) | Not enough data | 
| **Reporting** | 8.1 (1069 reviews) | Not enough data | 
| **Dashboards** | 8.3 (1004 reviews) | Not enough data | 

### Job Description Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.3/10 | 1403 |
| **Verint Quality Management** | N/A | N/A |

#### Basics

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Interoperability** | 8.2 (72 reviews) | Not enough data | 
| **Performance** | 8.6 (86 reviews) | Not enough data | 
| **Reporting** | 8.4 (88 reviews) | Not enough data | 

#### Content

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Automation** | 8.4 (79 reviews) | Not enough data | 
| **Content Creation** | 8.4 (71 reviews) | Not enough data | 
| **Distribution Features** | 8.5 (75 reviews) | Not enough data | 

#### Logistics

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Integrations & APIs** | 8.1 (71 reviews) | Not enough data | 
| **User, Role and Access Management** | 8.5 (82 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Job Posting** | 8.0 (294 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | Not enough data | 
| **Integration APIs** | 7.6 (679 reviews) | Not enough data | 
| **Internationalization** | 7.6 (573 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | Not enough data | 
| **Performance** | 8.1 (1008 reviews) | Not enough data | 
| **Mobility** | 7.9 (839 reviews) | Not enough data | 
| **Reporting** | 8.1 (1069 reviews) | Not enough data | 
| **Dashboards** | 8.3 (1004 reviews) | Not enough data | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.1/10 | 1410 |
| **Verint Quality Management** | N/A | N/A |

#### Basics

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Reporting** | 8.4 (71 reviews) | Not enough data | 
| **Interoperability** | 8.5 (53 reviews) | Not enough data | 
| **Performance** | 8.5 (63 reviews) | Not enough data | 

#### Additional Functionality

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Dashboard** | 8.5 (68 reviews) | Not enough data | 
| **Cloud** | 8.7 (59 reviews) | Not enough data | 
| **Mobility** | 8.5 (63 reviews) | Not enough data | 

#### Content

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Automation** | 8.4 (63 reviews) | Not enough data | 
| **File Sharing** | 8.5 (57 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Sourcing and Candidate Identification** | 7.6 (263 reviews) | Not enough data | 
| **Interview Scheduling** | 7.5 (316 reviews) | Not enough data | 
| **Applicant Tracking** | 8.0 (291 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | Not enough data | 
| **Integration APIs** | 7.6 (679 reviews) | Not enough data | 
| **Internationalization** | 7.6 (573 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | Not enough data | 
| **Performance** | 8.1 (1008 reviews) | Not enough data | 
| **Mobility** | 7.9 (839 reviews) | Not enough data | 
| **Reporting** | 8.1 (1069 reviews) | Not enough data | 
| **Dashboards** | 8.3 (1004 reviews) | Not enough data | 

### Interview Scheduling

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.0/10 | 1263 |
| **Verint Quality Management** | N/A | N/A |

#### Platform Basics

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Interoperability** | 8.1 (48 reviews) | Not enough data | 
| **Performance** | 8.4 (59 reviews) | Not enough data | 

#### Platform Content

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Automation** | 8.4 (58 reviews) | Not enough data | 
| **Reminders** | 8.3 (61 reviews) | Not enough data | 
| **Email Template** | 8.3 (60 reviews) | Not enough data | 
| **Booking** | 7.7 (49 reviews) | Not enough data | 
| **Rescheduling** | 8.1 (54 reviews) | Not enough data | 

#### Platform Performance

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Reporting** | 8.1 (63 reviews) | Not enough data | 
| **Monitoring** | 8.2 (56 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | Not enough data | 
| **Integration APIs** | 7.6 (679 reviews) | Not enough data | 
| **Internationalization** | 7.6 (573 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | Not enough data | 
| **Performance** | 8.1 (1008 reviews) | Not enough data | 
| **Mobility** | 7.9 (839 reviews) | Not enough data | 
| **Reporting** | 8.1 (1069 reviews) | Not enough data | 
| **Dashboards** | 8.3 (1004 reviews) | Not enough data | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.6/10 | 76 |
| **Verint Quality Management** | N/A | N/A |

#### Operations

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Personnel Management** | 8.9 (62 reviews) | Not enough data | 
| **Talent Management** | 8.8 (56 reviews) | Not enough data | 
| **Regulation and Compliance** | 8.4 (62 reviews) | Not enough data | 
| **Metrics and Reporting** | 8.5 (63 reviews) | Not enough data | 
| **Third-Party Integrations** | 8.6 (59 reviews) | Not enough data | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.1/10 | 186 |
| **Verint Quality Management** | 9.1/10 | 9 |

#### Performance reviews

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **360 Reviews** | 8.2 (112 reviews) ✓ Verified | 9.4 (8 reviews) | 
| **Customizable Forms** | 8.0 (127 reviews) ✓ Verified | 8.5 (8 reviews) | 
| **Review Status Tracking** | 8.3 (138 reviews) ✓ Verified | 9.4 (8 reviews) | 

#### Goals

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Goal-Setting** | 8.1 (125 reviews) ✓ Verified | 9.1 (9 reviews) | 
| **Company Goals And OKRs** | 7.9 (109 reviews) ✓ Verified | 9.0 (8 reviews) | 

#### Feedback

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Continuous Feedback** | 7.9 (129 reviews) ✓ Verified | 9.3 (9 reviews) | 
| **Requesting Feedback** | 7.9 (117 reviews) | 9.4 (9 reviews) | 
| **1-On-1 Meetings** | Feature Not Available | 9.3 (9 reviews) | 
| **Public Praise** | Feature Not Available | 9.4 (8 reviews) | 

#### Data

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Dashboards And Reports** | 8.5 (163 reviews) ✓ Verified | 8.5 (9 reviews) | 
| **Historical Data** | 8.2 (135 reviews) ✓ Verified | 9.1 (9 reviews) | 

#### Agentic AI - Performance Management

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Multi-step Planning** | 8.1 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (21 reviews) | Not enough data | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.4/10 | 98 |
| **Verint Quality Management** | N/A | N/A |

#### Reports

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Score Cards** | 7.2 (67 reviews) | Not enough data | 
| **Customizability** | 8.0 (86 reviews) | Not enough data | 
| **Graphs and Charts** | 7.7 (75 reviews) | Not enough data | 
| **Dashboards** | 8.1 (80 reviews) | Not enough data | 

#### Cleaning

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Filtering** | 8.0 (77 reviews) | Not enough data | 
| **Levels of Measurement** | 7.9 (72 reviews) | Not enough data | 
| **Transformation** | 8.0 (73 reviews) | Not enough data | 

#### Generative AI

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **AI Text-to-Image** | 6.2 (40 reviews) | Not enough data | 
| **AI Text Generation** | 6.5 (40 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.3 (40 reviews) | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Verint Quality Management** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Verint Quality Management** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Verint Quality Management** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Verint Quality Management** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.8/10 | 1428 |
| **Verint Quality Management** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (19 reviews) | Not enough data | 
| **Decision Making** | 7.0 (19 reviews) | Not enough data | 

#### Platform Content

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Forms Library** | 8.0 (207 reviews) | Not enough data | 
| **E-Forms** | 8.0 (209 reviews) | Not enough data | 
| **E-Signature** | 8.2 (204 reviews) | Not enough data | 
| **Background Checks** | 7.7 (156 reviews) | Not enough data | 
| **Offer Letter Approvals** | 7.8 (155 reviews) | Not enough data | 
| **Offer Letter Templates** | 7.6 (164 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Self-Service Portal** | 8.5 (234 reviews) | Not enough data | 
| **Automated Team Introductions** | 7.6 (156 reviews) | Not enough data | 
| **Compliance Training** | 7.8 (157 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 8.2 (193 reviews) | Not enough data | 
| **Onboarding Notifications** | 8.2 (204 reviews) | Not enough data | 

#### Platform Data

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.8 (154 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 8.0 (183 reviews) | Not enough data | 
| **Visualization** | 8.1 (189 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | Not enough data | 
| **Integration APIs** | 7.6 (679 reviews) | Not enough data | 
| **Internationalization** | 7.6 (573 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | Not enough data | 
| **Performance** | 8.1 (1008 reviews) | Not enough data | 
| **Mobility** | 7.9 (839 reviews) | Not enough data | 
| **Reporting** | 8.1 (1069 reviews) | Not enough data | 
| **Dashboards** | 8.3 (1004 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Interview Scheduling** | 7.5 (316 reviews) | Not enough data | 
| **Onboarding** | 8.1 (435 reviews) | Not enough data | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.1/10 | 1305 |
| **Verint Quality Management** | N/A | N/A |

#### Platform

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | Not enough data | 
| **Integration APIs** | 7.6 (679 reviews) | Not enough data | 
| **Internationalization** | 7.6 (573 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | Not enough data | 
| **Performance** | 8.1 (1008 reviews) | Not enough data | 
| **Mobility** | 7.9 (839 reviews) | Not enough data | 
| **Reporting** | 8.1 (1069 reviews) | Not enough data | 
| **Dashboards** | 8.3 (1004 reviews) | Not enough data | 

#### Workforce Management Platform Features

| Feature | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Labor Forecasting** | 7.9 (136 reviews) | Not enough data | 
| **Shift Scheduling** | 7.8 (147 reviews) | Not enough data | 
| **Time & Attendance Tracking** | 8.6 (230 reviews) | Not enough data | 
| **Absence & Leave Management** | 8.6 (206 reviews) | Not enough data | 
| **Skills Management** | 8.0 (144 reviews) | Not enough data | 
| **Succession Planning** | 7.9 (131 reviews) | Not enough data | 
| **Workforce Analytics** | 8.2 (171 reviews) | Not enough data | 
| **Self-Service Capabilities** | 8.5 (201 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | 7.8 (137 reviews) | Not enough data | 
| **Team Communication** | 7.6 (150 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to ADP Workforce Now (11):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Interview Scheduling Software](https://www.g2.com/categories/interview-scheduling), [Job Description Management Software](https://www.g2.com/categories/job-description-management), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr)



---
## Reviewer Demographics

### By Company Size

| Segment | ADP Workforce Now | Verint Quality Management | 
|---|---|---|
| **Small-Business** | 15.7% | 7.5% | 
| **Mid-Market** | 64.6% | 37.5% | 
| **Enterprise** | 19.7% | 55.0% | 

### By Industry

#### ADP Workforce Now

- **Hospital & Health Care:** 6.7%
- **Non-Profit Organization Management:** 5.1%
- **Information Technology and Services:** 4.3%
- **Computer Software:** 3.6%
- **Retail:** 3.2%
- **Financial Services:** 3.1%
- **Human Resources:** 2.9%
- **Construction:** 2.6%
- **Education Management:** 2.5%
- **Hospitality:** 2.3%
- **Other:** 63.7%

#### Verint Quality Management

- **Consumer Services:** 15.0%
- **Hospital & Health Care:** 12.5%
- **Telecommunications:** 7.5%
- **Insurance:** 7.5%
- **Financial Services:** 7.5%
- **Automotive:** 5.0%
- **Oil & Energy:** 5.0%
- **Information Technology and Services:** 5.0%
- **Higher Education:** 5.0%
- **Banking:** 2.5%
- **Other:** 27.5%

---
## Alternatives

### Alternatives to ADP Workforce Now

- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1302 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1699 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1654 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12742 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5263 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (506 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6389 reviews)

### Alternatives to Verint Quality Management

- [Lattice](https://www.g2.com/products/lattice-lattice/reviews) — 4.7/5 stars (4096 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2188 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12742 reviews)
- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (10509 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6389 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5263 reviews)
- [Workhuman Social Recognition](https://www.g2.com/products/workhuman-social-recognition/reviews) — 4.7/5 stars (2423 reviews)
- [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2412 reviews)
- [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) — 4.5/5 stars (2335 reviews)

---
## Top Discussions

### ADP Workforce Now

- Title: [How does Workforce Now compare to other payroll services?](https://www.g2.com/discussions/25502-how-does-workforce-now-compare-to-other-payroll-services) — 6 comments, 3 upvotes
  > **Top comment:** "ADP offers a comprehensive payroll service.  They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant.  "
- Title: [How is ADP Workforce Now transforming human resource management and payroll processing in organizations?](https://www.g2.com/discussions/how-is-adp-workforce-now-transforming-human-resource-management-and-payroll-processing-in-organizations) — 3 comments
  > **Top comment:** "Reduces manual calculations, tax filings, and compliance risks."
- Title: [Is ADP Workforce Now an HRIS?](https://www.g2.com/discussions/is-adp-workforce-now-an-hris) — 3 comments
  > **Top comment:** "Yes"
- Title: [Vacation approval customization](https://www.g2.com/discussions/vacation-approval-customization) — 3 comments, 1 upvote
  > **Top comment:** "Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right..."
- Title: [How is ADP Workforce Now being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-adp-workforce-now-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) — 2 comments
  > **Top comment:** "It is not. In my opinion, the software is too complicated and decreases operation efficiency. "

### Verint Quality Management

- Title: [How often does verint get your updated performances?](https://www.g2.com/discussions/50996-how-often-does-verint-get-your-updated-performances) — 1 comment, 1 upvote
  > **Top comment:** "Once a week on Mondays"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adp-workforce-now-vs-verint-quality-management)