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Compare ADP Workforce Now and Verint Quality Management 
Featured Products
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Enterprise (55.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,876)4.2 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowVerint Quality Management
Star Rating
(41)4.5 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Quality ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive HR, payroll, and compliance platform, making it easier for users to manage employee data. Recent feedback highlights the platform's intuitive dashboard, which allows users to easily navigate and approve time off requests.
- Users say Verint Quality Management stands out for its robust performance monitoring capabilities. Reviewers appreciate the system's ability to evaluate both voice and text interactions, ensuring that no critical customer touchpoints are overlooked, which is crucial for maintaining high service standards.
- According to verified reviews, ADP Workforce Now has a significantly larger user base, with thousands of reviews reflecting a higher overall satisfaction score. This suggests that many users find it reliable for their HR needs, particularly in mid-market segments.
- Reviewers mention that while Verint Quality Management offers great features for supervisors, such as customizable interfaces for monitoring agent performance, it may not be as widely adopted as ADP Workforce Now, which could impact the availability of community support and shared user experiences.
- Users highlight that ADP Workforce Now's payroll processing is not only reliable but also simplifies tax compliance, which is a significant advantage for businesses looking to streamline their HR operations.
- G2 reviewers note that Verint Quality Management provides an impressive user experience with its audio and screen recording playback features, making it easier for supervisors to identify areas for improvement. However, the limited number of recent reviews suggests that user experiences may not be as current or diverse as those for ADP Workforce Now.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableVerint Quality Management
No pricing availableFree Trial
ADP Workforce Now
No trial information availableVerint Quality Management
No trial information availableRatings
Meets Requirements
8.6
3,147
8.9
15
Ease of Use
8.3
3,365
8.7
36
Ease of Setup
7.7
1,810
8.7
29
Ease of Admin
8.1
1,630
8.8
8
Quality of Support
7.9
2,854
8.9
12
Has the product been a good partner in doing business?
8.0
1,613
9.3
7
Product Direction (% positive)
7.6
3,115
8.1
12
Features by Category
Core HR
8.1
705
Not enough data
8.5
802
Not enough data
Feature Not Available
Not enough data
8.2
605
Not enough data
8.3
678
Not enough data
8.4
743
Not enough data
Generative AI
6.2
60
Not enough data
Platform
7.6
959
Not enough data
7.6
666
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
979
Not enough data
7.8
823
Not enough data
8.1
1026
Not enough data
8.3
993
Not enough data
Employee Self Service
8.7
2212
|
Verified
Not enough data
8.3
1715
|
Verified
Not enough data
8.1
1743
|
Verified
Not enough data
Administration
8.8
1975
|
Verified
Not enough data
8.3
1844
|
Verified
Not enough data
9.2
2152
|
Verified
Not enough data
8.4
1014
|
Verified
Not enough data
8.8
1901
|
Verified
Not enough data
8.7
1578
|
Verified
Not enough data
8.6
1604
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1882
|
Verified
Not enough data
Taxes
8.9
1875
|
Verified
Not enough data
8.8
1706
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1110
|
Verified
Not enough data
8.5
1371
|
Verified
Not enough data
8.2
1141
|
Verified
Not enough data
8.2
1149
|
Verified
Not enough data
Platform
8.3
1925
|
Verified
Not enough data
8.4
1967
|
Verified
Not enough data
8.4
2013
|
Verified
Not enough data
8.6
1779
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
919
Not enough data
7.8
693
Not enough data
8.2
800
Not enough data
8.2
798
Not enough data
8.6
1016
Not enough data
8.4
825
Not enough data
8.0
746
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
919
Not enough data
7.8
693
Not enough data
8.2
800
Not enough data
8.2
798
Not enough data
8.6
1016
Not enough data
8.4
825
Not enough data
8.4
936
Not enough data
8.0
746
Not enough data
7.9
615
Not enough data
7.3
108
Not enough data
7.5
130
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
Not enough data
7.6
666
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
979
Not enough data
7.8
823
Not enough data
8.1
1026
Not enough data
8.3
993
Not enough data
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
959
Not enough data
7.6
666
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
979
Not enough data
7.8
823
Not enough data
8.1
1026
Not enough data
8.3
993
Not enough data
Basics
8.3
69
Not enough data
8.5
53
Not enough data
8.5
64
Not enough data
Additional Functionality
8.5
70
Not enough data
8.7
61
Not enough data
8.5
65
Not enough data
Content
8.4
65
Not enough data
8.4
59
Not enough data
Recruiting and Onboarding
7.7
267
Not enough data
7.6
319
Not enough data
8.0
295
Not enough data
Platform
7.6
959
Not enough data
7.6
666
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
979
Not enough data
7.8
823
Not enough data
8.1
1026
Not enough data
8.3
993
Not enough data
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
Not enough data
7.6
666
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
979
Not enough data
7.8
823
Not enough data
8.1
1026
Not enough data
8.3
993
Not enough data
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
9.4
8
8.0
125
|
Verified
8.5
8
8.3
136
|
Verified
9.4
8
Goals
8.1
121
|
Verified
9.1
9
7.9
108
|
Verified
9.0
8
Feedback
7.9
127
|
Verified
9.3
9
7.9
116
9.4
9
Feature Not Available
9.3
9
Feature Not Available
9.4
8
Data
8.4
144
|
Verified
8.5
9
8.3
132
|
Verified
9.1
9
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
69
Not enough data
8.0
87
Not enough data
7.7
78
Not enough data
8.2
83
Not enough data
Cleaning
8.0
79
Not enough data
7.9
74
Not enough data
8.0
75
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
207
Not enough data
8.0
208
Not enough data
8.2
204
Not enough data
7.7
156
Not enough data
7.8
155
Not enough data
7.6
164
Not enough data
Platform Additional Functionality
8.5
232
Not enough data
7.6
157
Not enough data
7.7
158
Not enough data
8.2
193
Not enough data
8.2
202
Not enough data
Platform Data
7.8
156
Not enough data
8.0
181
Not enough data
8.1
191
Not enough data
Platform
7.6
959
Not enough data
7.6
666
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
979
Not enough data
7.8
823
Not enough data
8.1
1026
Not enough data
8.3
993
Not enough data
Recruiting and Onboarding
7.6
319
Not enough data
8.0
422
Not enough data
Platform
7.6
959
Not enough data
7.6
666
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
979
Not enough data
7.8
823
Not enough data
8.1
1026
Not enough data
8.3
993
Not enough data
Workforce Management Platform Features
7.8
136
Not enough data
7.7
144
Not enough data
8.6
206
Not enough data
8.6
190
Not enough data
7.9
143
Not enough data
7.8
129
Not enough data
8.3
165
Not enough data
8.4
194
Not enough data
7.7
134
Not enough data
7.6
147
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Verint Quality Management are categorized as Performance Management
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Workforce Management, Payroll, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Verint Quality Management has no unique categories
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Quality Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.5%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Consumer Services
15.0%
Hospital & Health Care
12.5%
Telecommunications
7.5%
Insurance
7.5%
Financial Services
7.5%
Other
50.0%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Verint Quality Management has no more discussions with answers
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