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Compare ADP Workforce Now and TriNet 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Small-Business (59.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,877)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowTriNet
Star Rating
(756)4.0 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in overall user satisfaction, reflected in its higher G2 Score compared to TriNet. Users appreciate the platform's all-in-one HR, payroll, and compliance features, which streamline employee management and make payroll processing reliable.
- According to verified reviews, ADP Workforce Now offers a more intuitive user experience, with many users highlighting the ease of navigation and the ability to quickly access employee data, such as vacation days and time-off requests.
- Users say that TriNet shines in its customer support, particularly with its chat function that connects users to real people for immediate assistance. This feature is praised for providing quick answers to questions, enhancing the overall user experience.
- Reviewers mention that while TriNet has a strong focus on employee benefits and compliance, it sometimes lacks the comprehensive payroll processing reliability that ADP Workforce Now users have come to expect, as noted in feedback about TriNet's payroll efficiency.
- G2 reviewers highlight that ADP Workforce Now's implementation process is generally quicker and more straightforward, with users appreciating the intuitive onboarding wizard that helps new users get started without hassle.
- According to recent feedback, both platforms have their strengths, but ADP Workforce Now's higher ratings in areas like time tracking and reporting capabilities suggest it may be better suited for mid-market companies looking for robust HR solutions, while TriNet is often favored by small businesses for its comprehensive employee lifecycle management.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableTriNet
No pricing availableFree Trial
ADP Workforce Now
No trial information availableTriNet
No trial information availableRatings
Meets Requirements
8.6
3,150
8.4
654
Ease of Use
8.3
3,368
8.2
660
Ease of Setup
7.7
1,813
8.0
409
Ease of Admin
8.1
1,631
8.2
452
Quality of Support
7.9
2,857
8.0
609
Has the product been a good partner in doing business?
8.0
1,614
8.2
452
Product Direction (% positive)
7.6
3,118
7.2
648
Features by Category
Core HR
8.1
705
8.0
260
8.5
802
7.8
260
Feature Not Available
6.5
165
8.2
605
7.7
224
8.3
678
8.4
268
8.4
743
8.6
314
Generative AI
6.2
60
6.3
62
Platform
7.6
959
6.7
226
7.6
666
6.6
164
7.6
573
6.6
157
8.2
1024
8.1
289
8.1
979
8.1
281
7.8
823
7.9
227
8.1
1026
7.6
291
8.3
993
8.1
291
Expense Reports
Not enough data
8.1
127
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Employee Self Service
8.7
2213
|
Verified
8.6
412
|
Verified
8.3
1716
|
Verified
8.3
399
|
Verified
8.1
1744
|
Verified
8.2
308
|
Verified
Administration
8.8
1977
|
Verified
8.7
384
|
Verified
8.3
1845
|
Verified
7.8
324
|
Verified
9.2
2153
|
Verified
9.3
407
|
Verified
8.4
1014
|
Verified
7.6
237
|
Verified
8.8
1902
|
Verified
8.8
363
|
Verified
8.7
1579
|
Verified
8.0
221
|
Verified
8.6
1604
|
Verified
8.5
299
|
Verified
9.0
1852
|
Verified
8.5
309
|
Verified
9.0
1883
|
Verified
8.7
328
|
Verified
Taxes
8.9
1876
|
Verified
8.6
355
|
Verified
8.8
1706
|
Verified
8.6
328
|
Verified
Feature Not Available
8.7
318
|
Verified
Integration
8.1
1110
|
Verified
7.1
191
|
Verified
8.5
1371
|
Verified
7.2
191
|
Verified
8.2
1141
|
Verified
7.2
184
|
Verified
8.2
1149
|
Verified
7.6
217
|
Verified
Platform
8.3
1925
|
Verified
7.9
383
|
Verified
8.4
1967
|
Verified
8.3
379
|
Verified
8.4
2014
|
Verified
8.5
379
|
Verified
8.6
1779
|
Verified
8.4
361
|
Verified
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
919
Not enough data
7.8
693
Not enough data
8.2
800
Not enough data
8.2
798
Not enough data
8.6
1016
Not enough data
8.4
825
Not enough data
8.0
746
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
919
Not enough data
7.8
693
Not enough data
8.2
800
Not enough data
8.2
798
Not enough data
8.6
1016
Not enough data
8.4
825
Not enough data
8.4
936
Not enough data
8.0
746
Not enough data
7.9
615
Not enough data
7.3
108
Not enough data
7.5
130
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
6.7
226
7.6
666
6.6
164
7.6
573
6.6
157
8.2
1024
8.1
289
8.1
979
8.1
281
7.8
823
7.9
227
8.1
1026
7.6
291
8.3
993
8.1
291
Compliance
Not enough data
8.1
161
Not enough data
7.3
105
Not enough data
7.8
121
Platform
Not enough data
7.9
164
Not enough data
7.7
151
Not enough data
8.3
170
Support
Not enough data
7.8
154
Not enough data
7.7
160
Not enough data
7.5
145
Not enough data
7.9
147
Not enough data
7.7
147
Not enough data
7.8
182
Not enough data
7.9
173
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
959
6.7
226
7.6
666
6.6
164
7.6
573
6.6
157
8.2
1024
8.1
289
8.1
979
8.1
281
7.8
823
7.9
227
8.1
1026
7.6
291
8.3
993
8.1
291
Basics
8.3
69
Not enough data
8.5
53
Not enough data
8.5
64
Not enough data
Additional Functionality
8.5
70
Not enough data
8.7
61
Not enough data
8.5
65
Not enough data
Content
8.4
65
Not enough data
8.4
59
Not enough data
Recruiting and Onboarding
7.7
267
Not enough data
7.6
319
Not enough data
8.0
295
Not enough data
Platform
7.6
959
6.7
226
7.6
666
6.6
164
7.6
573
6.6
157
8.2
1024
8.1
289
8.1
979
8.1
281
7.8
823
7.9
227
8.1
1026
7.6
291
8.3
993
8.1
291
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
6.7
226
7.6
666
6.6
164
7.6
573
6.6
157
8.2
1024
8.1
289
8.1
979
8.1
281
7.8
823
7.9
227
8.1
1026
7.6
291
8.3
993
8.1
291
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
7.9
30
|
Verified
8.0
125
|
Verified
7.9
31
|
Verified
8.3
136
|
Verified
7.7
29
|
Verified
Goals
8.1
121
|
Verified
7.5
30
|
Verified
7.9
108
|
Verified
6.9
28
|
Verified
Feedback
7.9
127
|
Verified
7.8
31
|
Verified
7.9
116
7.4
31
Feature Not Available
7.3
28
Feature Not Available
7.1
29
Data
8.4
144
|
Verified
7.7
34
|
Verified
8.3
132
|
Verified
7.5
33
|
Verified
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
69
Not enough data
8.0
87
Not enough data
7.7
78
Not enough data
8.2
83
Not enough data
Cleaning
8.0
79
Not enough data
7.9
74
Not enough data
8.0
75
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
207
Not enough data
8.0
208
Not enough data
8.2
204
Not enough data
7.7
156
Not enough data
7.8
155
Not enough data
7.6
164
Not enough data
Platform Additional Functionality
8.5
232
Not enough data
7.6
157
Not enough data
7.7
158
Not enough data
8.2
193
Not enough data
8.2
202
Not enough data
Platform Data
7.8
156
Not enough data
8.0
181
Not enough data
8.1
191
Not enough data
Platform
7.6
959
6.7
226
7.6
666
6.6
164
7.6
573
6.6
157
8.2
1024
8.1
289
8.1
979
8.1
281
7.8
823
7.9
227
8.1
1026
7.6
291
8.3
993
8.1
291
Recruiting and Onboarding
7.6
319
Not enough data
8.1
423
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.8
115
Not enough data
7.3
94
Not enough data
7.3
76
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.8
104
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Platform
7.6
959
6.7
226
7.6
666
6.6
164
7.6
573
6.6
157
8.2
1024
8.1
289
8.1
979
8.1
281
7.8
823
7.9
227
8.1
1026
7.6
291
8.3
993
8.1
291
Workforce Management Platform Features
7.8
136
Not enough data
7.7
144
Not enough data
8.6
206
Not enough data
8.6
190
Not enough data
7.9
143
Not enough data
7.8
129
Not enough data
8.3
165
Not enough data
8.4
194
Not enough data
7.7
134
Not enough data
7.6
147
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and TriNet are categorized as Core HR, Payroll, and Performance Management
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Workforce Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
TriNet is categorized as Global Employment Platforms (GEP), PEO Providers, Time Tracking, and Expense Management
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Information Technology and Services
11.9%
Computer Software
11.8%
Non-Profit Organization Management
6.1%
Financial Services
5.8%
Marketing and Advertising
4.1%
Other
60.3%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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