G2 reviewers report that ADP Workforce Now excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SmartLinx. Users appreciate the platform's all-in-one capabilities, highlighting features like easy access to employee data, vacation tracking, and streamlined time-off approvals.
Users say that the intuitive dashboard of ADP Workforce Now makes navigation a breeze, which is a crucial factor for day-to-day usability. In contrast, while SmartLinx offers a coherent system for scheduling and payroll, some users find it less user-friendly, despite its range of functionalities.
Reviewers mention that ADP Workforce Now's implementation process is quick and efficient, with many praising the onboarding experience. This is particularly beneficial for mid-market companies looking to integrate HR solutions seamlessly, whereas SmartLinx has fewer reviews, making it harder to gauge its implementation effectiveness.
According to verified reviews, ADP Workforce Now stands out for its reliable payroll processing and tax compliance features, which users find invaluable. SmartLinx, while also offering payroll capabilities, is noted for its scheduling integration, but it may not match the reliability reported by ADP users.
Users highlight that ADP Workforce Now provides robust support, with a quality rating that reflects positive experiences. In comparison, SmartLinx has a slightly higher support score, but the limited number of reviews makes it difficult to assess the consistency of that support.
Reviewers note that ADP Workforce Now's product direction is viewed positively, indicating a commitment to continuous improvement. SmartLinx, however, has received mixed feedback regarding its future development, which could be a concern for potential users looking for long-term viability.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing available
SmartLinx
No pricing available
Free Trial
ADP Workforce Now
No trial information available
SmartLinx
No trial information available
Ratings
Meets Requirements
8.6
3,150
7.7
10
Ease of Use
8.3
3,368
7.7
10
Ease of Setup
7.7
1,813
7.7
5
Ease of Admin
8.1
1,631
Not enough data
Quality of Support
7.9
2,857
8.0
9
Has the product been a good partner in doing business?
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Smartlinx is a leader in workforce management and human capital management solutions for skilled nursing, senior care, and post-acute care. Smartlinx...Read more
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