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Compare ADP Workforce Now and Payfactors 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Enterprise (58.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,906)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowPayfactors
Star Rating
(700)4.2 out of 5
Market Segments
Enterprise (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PayfactorsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate features like automated support and self-help tools that simplify payroll processes, making it easy for staff to access paystubs and relevant information.
- According to verified reviews, Payfactors stands out for its robust data access, particularly in providing industry job descriptions and salary data that help organizations benchmark positions effectively. Users highlight the platform's analysis and reporting tools as extremely helpful for market analyses.
- Reviewers mention that while ADP Workforce Now has a strong overall satisfaction score, it faces challenges in setup and configuration. Some users have noted that the initial setup can be less straightforward compared to other platforms, which may require additional time and resources.
- Users say that Payfactors shines in customer support, with many highlighting the outstanding service and willingness of the team to assist with inquiries. This level of support is particularly valued by users who need guidance in navigating the platform's extensive features.
- According to recent feedback, ADP Workforce Now is recognized for its strong performance metrics, with users noting that it effectively meets their operational needs. Features like easy access to time cards and document retrieval contribute to a positive day-to-day experience.
- G2 reviewers indicate that while Payfactors offers valuable compensation capabilities, it may not be as user-friendly as ADP Workforce Now. Some users have expressed a desire for a more streamlined interface, despite appreciating the depth of data and reporting functionalities available on the platform.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availablePayfactors
No pricing availableFree Trial
ADP Workforce Now
No trial information availablePayfactors
No trial information availableRatings
Meets Requirements
8.6
3,169
8.5
495
Ease of Use
8.3
3,390
8.2
563
Ease of Setup
7.7
1,836
7.8
364
Ease of Admin
8.1
1,633
8.2
296
Quality of Support
7.9
2,875
8.8
478
Has the product been a good partner in doing business?
8.0
1,616
8.8
296
Product Direction (% positive)
7.6
3,137
9.2
480
Features by Category
Core HR
8.1
704
Not enough data
8.5
803
Not enough data
Feature Not Available
Not enough data
8.2
603
Not enough data
8.3
679
Not enough data
8.4
744
Not enough data
Generative AI
6.2
60
Not enough data
Platform
7.6
959
7.4
259
7.6
665
6.8
199
7.6
573
6.9
198
8.2
1022
8.3
275
8.1
981
8.4
286
7.8
822
6.6
188
8.1
1027
7.7
280
8.3
991
8.1
284
Employee Self Service
8.7
2224
|
Verified
Not enough data
8.3
1721
|
Verified
Not enough data
8.1
1746
|
Verified
Not enough data
Administration
8.8
1983
|
Verified
Not enough data
8.3
1849
|
Verified
Not enough data
9.2
2154
|
Verified
Not enough data
8.4
1015
|
Verified
Not enough data
8.8
1903
|
Verified
Not enough data
8.7
1579
|
Verified
Not enough data
8.6
1605
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1884
|
Verified
Not enough data
Taxes
8.9
1881
|
Verified
Not enough data
8.8
1707
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1110
|
Verified
Not enough data
8.5
1372
|
Verified
Not enough data
8.2
1141
|
Verified
Not enough data
8.2
1149
|
Verified
Not enough data
Platform
8.3
1931
|
Verified
Not enough data
8.4
1967
|
Verified
Not enough data
8.4
2019
|
Verified
Not enough data
8.6
1783
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
995
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1014
Not enough data
8.4
823
Not enough data
8.0
745
Not enough data
Benefits Administration Platform Features
8.5
995
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1014
Not enough data
8.4
823
Not enough data
8.4
935
Not enough data
8.0
745
Not enough data
7.9
613
Not enough data
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
7.4
259
7.6
665
6.8
199
7.6
573
6.9
198
8.2
1022
8.3
275
8.1
981
8.4
286
7.8
822
6.6
188
8.1
1027
7.7
280
8.3
991
8.1
284
Basics
8.3
69
Feature Not Available
8.6
83
8.4
62
8.3
83
Feature Not Available
Content
8.3
77
7.4
58
8.4
71
7.6
48
8.5
75
Feature Not Available
Logistics
8.1
70
7.0
57
8.4
80
8.2
61
Recruiting and Onboarding
8.0
294
Feature Not Available
Platform
7.6
959
7.4
259
7.6
665
6.8
199
7.6
573
6.9
198
8.2
1022
8.3
275
8.1
981
8.4
286
7.8
822
6.6
188
8.1
1027
7.7
280
8.3
991
8.1
284
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
266
Not enough data
7.6
318
Not enough data
8.0
294
Not enough data
Platform
7.6
959
7.4
259
7.6
665
6.8
199
7.6
573
6.9
198
8.2
1022
8.3
275
8.1
981
8.4
286
7.8
822
6.6
188
8.1
1027
7.7
280
8.3
991
8.1
284
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
7.4
259
7.6
665
6.8
199
7.6
573
6.9
198
8.2
1022
8.3
275
8.1
981
8.4
286
7.8
822
6.6
188
8.1
1027
7.7
280
8.3
991
8.1
284
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Platform
Not enough data
7.5
235
Not enough data
Feature Not Available
Not enough data
7.3
230
Not enough data
7.6
280
Not enough data
Feature Not Available
Not enough data
6.3
183
Not enough data
7.3
261
Not enough data
7.8
328
Not enough data
8.2
331
Not enough data
7.0
188
Benchmarking and Equity - Compensation Management
Not enough data
7.9
133
Not enough data
7.6
122
Not enough data
7.7
124
Platform
7.6
959
7.4
259
7.6
665
6.8
199
7.6
573
6.9
198
8.2
1022
8.3
275
8.1
981
8.4
286
7.8
822
6.6
188
8.1
1027
7.7
280
8.3
991
8.1
284
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
121
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Basic Features
Not enough data
7.2
79
Not enough data
7.9
89
Risk Mitigation
Not enough data
6.7
77
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Salary Benchmarking Software
Not enough data
8.2
83
Not enough data
8.0
89
Not enough data
7.7
78
Auditing - Salary Benchmarking Software
Not enough data
7.2
75
Not enough data
Feature Not Available
Advanced Features - Salary Benchmarking Software
Not enough data
7.4
79
Not enough data
Feature Not Available
Not enough data
7.5
79
Not enough data
Feature Not Available
Not enough data
6.0
68
Platform - Compensation Planning
Not enough data
7.4
63
Not enough data
6.8
60
Not enough data
7.4
63
Not enough data
7.1
60
Not enough data
7.1
60
Not enough data
7.5
63
Additional Features - Compensation Planning
Not enough data
7.6
62
Not enough data
6.9
58
Not enough data
7.1
58
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
207
Not enough data
8.0
208
Not enough data
8.2
204
Not enough data
7.7
156
Not enough data
7.8
155
Not enough data
7.6
164
Not enough data
Platform Additional Functionality
8.5
232
Not enough data
7.6
157
Not enough data
7.7
158
Not enough data
8.2
193
Not enough data
8.2
202
Not enough data
Platform Data
7.8
156
Not enough data
8.0
181
Not enough data
8.1
191
Not enough data
Platform
7.6
959
7.4
259
7.6
665
6.8
199
7.6
573
6.9
198
8.2
1022
8.3
275
8.1
981
8.4
286
7.8
822
6.6
188
8.1
1027
7.7
280
8.3
991
8.1
284
Recruiting and Onboarding
7.6
318
Not enough data
8.1
423
Not enough data
Platform
7.6
959
7.4
259
7.6
665
6.8
199
7.6
573
6.9
198
8.2
1022
8.3
275
8.1
981
8.4
286
7.8
822
6.6
188
8.1
1027
7.7
280
8.3
991
8.1
284
Workforce Management Platform Features
7.9
135
Not enough data
7.7
143
Not enough data
8.6
208
Not enough data
8.6
190
Not enough data
7.9
142
Not enough data
7.9
128
Not enough data
8.2
164
Not enough data
8.4
195
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Payfactors are categorized as Job Description Management
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, HR Analytics, and Healthcare HR
Payfactors is categorized as Compensation Planning, Compensation Management, Salary Benchmarking, and Pay Equity
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Payfactors
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Hospital & Health Care
10.2%
Financial Services
5.7%
Retail
5.0%
Manufacturing
4.7%
Computer Software
4.5%
Other
69.9%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
How granular does your data get?
2 Comments
CR
The software has the ability to get very granular and really depends on what you load into the system.Read more
Does it include more than just salary?
2 Comments
CR
Yes, there are tools for assessing equity as well. They also have a Total Rewards Statement. This is a new tool that we don't utilize but based on the...Read more
How frequently do you roll out new Payfactors product features?
2 Comments
EH
At Payfactors, we’re committed to making our platform the best it can possibly be — and one of the ways we do that is by getting to know our users and the...Read more
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