Compare ADP Workforce Now and Optimum Payroll 
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Mid-Market (63.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,939)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowOptimum Payroll
Star Rating
(11)4.0 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Optimum PayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that integrates payroll, HR, time tracking, and benefits, which significantly enhances operational efficiency. Users appreciate features like the seamless navigation and payslip integration that help streamline their processes.
- Users say that while Optimum Payroll offers commendable customer service, with many highlighting the support from technical staff and account managers, it may not match the extensive feature set of ADP Workforce Now. Reviewers find it easy to use and implement, making it a solid choice for smaller organizations.
- According to verified reviews, ADP Workforce Now has a notably higher satisfaction score, reflecting its ability to meet user needs effectively. Users have mentioned that it resolves payroll issues promptly, ensuring salaries are processed on time, which is crucial for employee satisfaction.
- Reviewers mention that Optimum Payroll shines in customer support, with many praising its responsiveness and helpfulness. This aspect is particularly beneficial for users who may require assistance during implementation or day-to-day operations.
- G2 reviewers highlight that ADP Workforce Now's ease of use is a significant advantage, with users noting its intuitive interface and efficient onboarding process. This contrasts with Optimum Payroll, which, while user-friendly, does not offer the same level of comprehensive features that can cater to larger organizations.
- Users report that ADP Workforce Now's robust reporting and dashboard capabilities provide valuable insights for decision-making, a feature that is less emphasized in Optimum Payroll. This makes ADP a preferred choice for businesses looking to leverage data for strategic planning.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableOptimum Payroll
No pricing availableFree Trial
ADP Workforce Now
No trial information availableOptimum Payroll
No trial information availableRatings
Meets Requirements
8.6
3,191
7.3
10
Ease of Use
8.3
3,412
7.8
10
Ease of Setup
7.7
1,859
Not enough data
Ease of Admin
8.1
1,640
Not enough data
Quality of Support
7.9
2,893
8.8
10
Has the product been a good partner in doing business?
8.0
1,622
Not enough data
Product Direction (% positive)
7.6
3,157
7.7
10
Features by Category
Core HR
8.1
705
Not enough data
8.5
807
Not enough data
Feature Not Available
Not enough data
8.2
603
Not enough data
8.3
680
Not enough data
8.4
745
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Employee Self Service
8.7
2229
|
Verified
9.0
5
8.4
1725
|
Verified
7.7
5
8.1
1750
|
Verified
8.0
5
Administration
8.8
1987
|
Verified
8.8
8
8.3
1851
|
Verified
8.1
6
9.2
2154
|
Verified
8.1
8
8.4
1013
|
Verified
Feature Not Available
8.8
1903
|
Verified
7.5
8
8.7
1578
|
Verified
7.1
8
8.6
1605
|
Verified
7.1
7
9.0
1853
|
Verified
7.3
8
9.0
1884
|
Verified
7.1
8
Taxes
8.9
1880
|
Verified
8.5
8
8.8
1706
|
Verified
7.5
8
Feature Not Available
8.1
6
Integration
8.1
1108
|
Verified
5.8
6
8.5
1370
|
Verified
7.4
7
8.2
1139
|
Verified
6.7
7
8.2
1147
|
Verified
8.3
6
Platform
8.3
1930
|
Verified
5.5
7
8.4
1967
|
Verified
6.2
7
8.4
2021
|
Verified
7.9
7
8.6
1782
|
Verified
6.7
8
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1015
Not enough data
8.4
823
Not enough data
8.0
745
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1015
Not enough data
8.4
823
Not enough data
8.4
935
Not enough data
8.0
745
Not enough data
7.9
613
Not enough data
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
265
Not enough data
7.6
317
Not enough data
8.0
293
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
122
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
145
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
206
Not enough data
8.0
208
Not enough data
8.2
203
Not enough data
7.7
155
Not enough data
7.8
154
Not enough data
7.6
163
Not enough data
Platform Additional Functionality
8.5
231
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
192
Not enough data
8.2
201
Not enough data
Platform Data
7.8
155
Not enough data
8.0
180
Not enough data
8.1
190
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Recruiting and Onboarding
7.6
317
Not enough data
8.1
421
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Workforce Management Platform Features
7.9
135
Not enough data
7.8
144
Not enough data
8.6
213
Not enough data
8.6
193
Not enough data
7.9
143
Not enough data
7.9
128
Not enough data
8.3
165
Not enough data
8.5
196
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Optimum Payroll are categorized as Payroll
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Workforce Management, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Optimum Payroll is categorized as Time & Attendance
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Optimum Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
76.9%
Staffing and Recruiting
18.2%
Consulting
9.1%
Warehousing
9.1%
Sports
9.1%
Media Production
9.1%
Other
45.5%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Optimum Payroll has no discussions with answers
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