Compare ADP Workforce Now and NICE Workforce Management 
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Enterprise (65.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,939)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowNICE Workforce Management
Star Rating
(90)4.3 out of 5
Market Segments
Enterprise (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NICE Workforce ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that centralizes payroll, HR, time tracking, and benefits. Users appreciate how this integration helps streamline processes and improve operational efficiency across their organizations.
- Users say that NICE Workforce Management stands out for its effective handling of time off management, shift bidding, and vacation bidding. These features are particularly valuable for teams looking to streamline scheduling processes, making it a favorite for managing team schedules.
- According to verified reviews, ADP Workforce Now has a more robust support system, with users highlighting the ease of navigation within the system and the seamless integration of payslips. This contributes to a smoother user experience, especially for those managing payroll.
- Reviewers mention that while NICE Workforce Management offers a user-friendly platform for time management, it may face challenges in matching specific workflow needs for some users, particularly in configuration and setup processes.
- G2 reviewers highlight that both products receive similar ratings for ease of use, but ADP Workforce Now slightly edges out with a more favorable setup experience, which can be crucial for organizations looking to implement a new system quickly.
- Users report that NICE Workforce Management provides strong features for labor forecasting and shift scheduling, with many praising its ability to manage recurring events effectively. However, ADP Workforce Now's broader feature set may appeal more to mid-market companies looking for an all-encompassing solution.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableNICE Workforce Management
No pricing availableFree Trial
ADP Workforce Now
No trial information availableNICE Workforce Management
Free Trial is available
Ratings
Meets Requirements
8.6
3,190
8.6
69
Ease of Use
8.3
3,411
8.3
70
Ease of Setup
7.7
1,858
7.4
29
Ease of Admin
8.1
1,640
8.2
25
Quality of Support
7.9
2,892
7.7
57
Has the product been a good partner in doing business?
8.0
1,622
8.0
24
Product Direction (% positive)
7.6
3,156
7.2
67
Features by Category
Core HR
8.1
705
Not enough data
8.5
807
Not enough data
Feature Not Available
Not enough data
8.2
603
Not enough data
8.3
680
Not enough data
8.4
745
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.6
959
7.2
17
7.6
665
7.8
13
7.6
572
7.8
15
8.2
1023
8.2
17
8.1
984
8.1
18
7.9
823
7.7
10
8.1
1029
7.9
18
8.3
991
7.7
18
Employee Self Service
8.7
2229
|
Verified
Not enough data
8.4
1725
|
Verified
Not enough data
8.1
1750
|
Verified
Not enough data
Administration
8.8
1987
|
Verified
Not enough data
8.3
1851
|
Verified
Not enough data
9.2
2154
|
Verified
Not enough data
8.4
1013
|
Verified
Not enough data
8.8
1903
|
Verified
Not enough data
8.7
1578
|
Verified
Not enough data
8.6
1605
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1884
|
Verified
Not enough data
Taxes
8.9
1880
|
Verified
Not enough data
8.8
1706
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1108
|
Verified
Not enough data
8.5
1370
|
Verified
Not enough data
8.2
1139
|
Verified
Not enough data
8.2
1147
|
Verified
Not enough data
Platform
8.3
1930
|
Verified
Not enough data
8.4
1967
|
Verified
Not enough data
8.4
2021
|
Verified
Not enough data
8.6
1782
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1015
Not enough data
8.4
823
Not enough data
8.0
745
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1015
Not enough data
8.4
823
Not enough data
8.4
935
Not enough data
8.0
745
Not enough data
7.9
613
Not enough data
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
7.2
17
7.6
665
7.8
13
7.6
572
7.8
15
8.2
1023
8.2
17
8.1
984
8.1
18
7.9
823
7.7
10
8.1
1029
7.9
18
8.3
991
7.7
18
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
959
7.2
17
7.6
665
7.8
13
7.6
572
7.8
15
8.2
1023
8.2
17
8.1
984
8.1
18
7.9
823
7.7
10
8.1
1029
7.9
18
8.3
991
7.7
18
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
265
Not enough data
7.6
317
Not enough data
8.0
293
Not enough data
Platform
7.6
959
7.2
17
7.6
665
7.8
13
7.6
572
7.8
15
8.2
1023
8.2
17
8.1
984
8.1
18
7.9
823
7.7
10
8.1
1029
7.9
18
8.3
991
7.7
18
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
7.2
17
7.6
665
7.8
13
7.6
572
7.8
15
8.2
1023
8.2
17
8.1
984
8.1
18
7.9
823
7.7
10
8.1
1029
7.9
18
8.3
991
7.7
18
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
122
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Workforce Management
Not enough data
8.1
18
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.0
17
Not enough data
7.3
13
Administration
Not enough data
8.5
12
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Not enough data
8.5
17
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
206
Not enough data
8.0
208
Not enough data
8.2
203
Not enough data
7.7
155
Not enough data
7.8
154
Not enough data
7.6
163
Not enough data
Platform Additional Functionality
8.5
231
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
192
Not enough data
8.2
201
Not enough data
Platform Data
7.8
155
Not enough data
8.0
180
Not enough data
8.1
190
Not enough data
Platform
7.6
959
7.2
17
7.6
665
7.8
13
7.6
572
7.8
15
8.2
1023
8.2
17
8.1
984
8.1
18
7.9
823
7.7
10
8.1
1029
7.9
18
8.3
991
7.7
18
Recruiting and Onboarding
7.6
317
Not enough data
8.1
421
Not enough data
Platform
7.6
959
7.2
17
7.6
665
7.8
13
7.6
572
7.8
15
8.2
1023
8.2
17
8.1
984
8.1
18
7.9
823
7.7
10
8.1
1029
7.9
18
8.3
991
7.7
18
Workforce Management Platform Features
7.9
135
8.3
28
7.8
144
8.7
31
8.6
213
8.7
31
8.6
193
8.9
31
7.9
143
8.0
31
7.9
128
Feature Not Available
8.3
165
7.9
30
8.5
196
8.5
27
7.8
134
8.2
16
7.6
146
7.7
21
Categories
Categories
Shared Categories
ADP Workforce Now and NICE Workforce Management are categorized as Workforce Management
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
NICE Workforce Management is categorized as Contact Center Workforce
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NICE Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
76.9%
Telecommunications
10.2%
Information Technology and Services
10.2%
Banking
9.1%
Hospital & Health Care
9.1%
Consumer Services
8.0%
Other
53.4%
Alternatives
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
NICE Workforce Management has no discussions with answers
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