Compare ADP Workforce Now and ICIMS
Featured Products
At a Glance
Market Segments
Mid-Market (64.6% of reviews)
Enterprise (55.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(4,205)4.2 out of 5
Market Segments
Mid-Market (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce Now
ICIMS
Star Rating
(987)4.2 out of 5
Market Segments
Enterprise (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ICIMS
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in onboarding, with users appreciating its comprehensive features that streamline the process. One user highlighted the platform's ability to resolve payroll issues promptly, ensuring that employees receive their salaries on time, which is crucial for maintaining morale.
- Users say that ICIMS offers a robust applicant tracking system that is user-friendly and efficient. Reviewers have praised its seamless automation between candidate stages and reference checks, allowing for quicker offer closures in competitive hiring environments.
- According to verified reviews, ADP Workforce Now provides a well-rounded HR management solution that integrates payroll, time tracking, and benefits. This all-in-one approach helps organizations improve operational efficiency, as noted by users who appreciate the centralized platform.
- Reviewers mention that while ICIMS has a strong applicant tracking capability, it sometimes faces challenges with implementation. Users have noted that the setup process can be less intuitive compared to ADP, which may require additional time and resources to configure effectively.
- G2 reviewers highlight that both platforms have similar star ratings, but ADP Workforce Now benefits from a significantly larger number of reviews, indicating a broader user base and potentially more reliable feedback. This larger volume of recent reviews suggests that ADP is actively meeting user needs in a dynamic market.
- Users say that while ICIMS shines in its candidate relationship management, it has room for improvement in areas like mobility and automation. Reviewers have pointed out that the mobile experience could be enhanced, which is an important consideration for users who need access on the go.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableICIMS
No pricing availableFree Trial
ADP Workforce Now
No trial information availableICIMS
No trial information availableRatings
Meets Requirements
8.6
3,257
8.5
866
Ease of Use
8.3
3,578
8.3
880
Ease of Setup
7.7
2,010
7.8
534
Ease of Admin
8.1
1,644
8.1
525
Quality of Support
7.9
2,956
8.1
804
Has the product been a good partner in doing business?
8.0
1,626
8.4
517
Product Direction (% positive)
7.6
3,211
8.4
854
Features by Category
Core HR
8.2
711
Not enough data
8.5
824
Not enough data
Feature Not Available
Not enough data
8.2
609
Not enough data
8.3
685
Not enough data
8.4
759
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.7
977
7.9
475
|
Verified
7.6
678
7.6
368
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1042
8.2
487
|
Verified
8.1
1005
8.4
480
|
Verified
7.9
837
7.0
374
|
Verified
8.1
1066
8.0
485
|
Verified
8.3
1002
8.3
494
|
Verified
Employee Self Service
8.7
2254
|
Verified
Not enough data
8.4
1740
|
Verified
Not enough data
8.2
1769
|
Verified
Not enough data
Administration
8.8
2017
|
Verified
Not enough data
8.4
1874
|
Verified
Not enough data
9.2
2175
|
Verified
Not enough data
8.4
1015
|
Verified
Not enough data
8.8
1910
|
Verified
Not enough data
8.7
1584
|
Verified
Not enough data
8.6
1611
|
Verified
Not enough data
9.0
1858
|
Verified
Not enough data
9.0
1887
|
Verified
Not enough data
Taxes
8.9
1900
|
Verified
Not enough data
8.8
1717
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1120
|
Verified
Not enough data
8.5
1375
|
Verified
Not enough data
8.2
1143
|
Verified
Not enough data
8.2
1149
|
Verified
Not enough data
Platform
8.3
1953
|
Verified
Not enough data
8.4
1976
|
Verified
Not enough data
8.4
2042
|
Verified
Not enough data
8.6
1785
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
999
Not enough data
8.4
920
Not enough data
7.8
694
Not enough data
8.2
804
Not enough data
8.2
798
Not enough data
8.6
1018
Not enough data
8.4
824
Not enough data
8.0
746
Not enough data
Benefits Administration Platform Features
8.5
999
Not enough data
8.4
920
Not enough data
7.8
694
Not enough data
8.2
804
Not enough data
8.2
798
Not enough data
8.6
1018
Not enough data
8.4
824
Not enough data
8.4
932
Not enough data
8.0
746
Not enough data
7.9
616
Not enough data
7.3
108
Not enough data
7.5
128
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.7
977
7.9
475
|
Verified
7.6
678
7.6
368
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1042
8.2
487
|
Verified
8.1
1005
8.4
480
|
Verified
7.9
837
7.0
374
|
Verified
8.1
1066
8.0
485
|
Verified
8.3
1002
8.3
494
|
Verified
Basics
8.2
72
Not enough data
8.6
86
Not enough data
8.4
88
Not enough data
Content
8.4
79
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
71
Not enough data
8.5
82
Not enough data
Recruiting and Onboarding
8.0
294
8.4
402
|
Verified
Platform
7.7
977
7.9
475
|
Verified
7.6
678
7.6
368
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1042
8.2
487
|
Verified
8.1
1005
8.4
480
|
Verified
7.9
837
7.0
374
|
Verified
8.1
1066
8.0
485
|
Verified
8.3
1002
8.3
494
|
Verified
Basics
8.4
71
7.7
120
8.5
53
Feature Not Available
8.5
63
7.8
114
Additional Functionality
8.5
68
7.7
118
8.7
59
7.8
98
8.5
63
6.6
102
Content
8.4
63
7.3
105
8.5
57
7.2
101
Recruiting and Onboarding
7.6
263
7.8
442
|
Verified
7.5
316
7.5
426
|
Verified
8.0
291
8.6
483
|
Verified
Platform
7.7
977
7.9
475
|
Verified
7.6
678
7.6
368
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1042
8.2
487
|
Verified
8.1
1005
8.4
480
|
Verified
7.9
837
7.0
374
|
Verified
8.1
1066
8.0
485
|
Verified
8.3
1002
8.3
494
|
Verified
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
60
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
63
Not enough data
8.2
56
Not enough data
Platform
7.7
977
7.9
475
|
Verified
7.6
678
7.6
368
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1042
8.2
487
|
Verified
8.1
1005
8.4
480
|
Verified
7.9
837
7.0
374
|
Verified
8.1
1066
8.0
485
|
Verified
8.3
1002
8.3
494
|
Verified
Platform Functionality
7.6
263
7.8
442
|
Verified
8.0
294
8.4
402
|
Verified
7.5
316
7.5
426
|
Verified
8.0
291
8.6
483
|
Verified
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.7
977
7.9
475
|
Verified
7.6
678
7.6
368
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1042
8.2
487
|
Verified
8.1
1005
8.4
480
|
Verified
7.9
837
7.0
374
|
Verified
8.1
1066
8.0
485
|
Verified
8.3
1002
8.3
494
|
Verified
Operations
8.9
62
Not enough data
8.8
56
Not enough data
8.4
62
Not enough data
8.5
63
Not enough data
8.6
59
Not enough data
Performance reviews
8.2
111
|
Verified
Not enough data
8.0
126
|
Verified
Not enough data
8.3
137
|
Verified
Not enough data
Goals
8.1
124
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
128
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.5
161
|
Verified
Not enough data
8.2
134
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.8
20
Not enough data
Career pathing
Not enough data
8.1
16
Not enough data
6.4
14
Opportunity matching
Not enough data
7.4
14
Not enough data
7.0
14
Analytics and integrations
Not enough data
7.9
14
Not enough data
7.6
16
Not enough data
8.1
16
Reports
7.2
67
Not enough data
8.0
86
Not enough data
7.7
75
Not enough data
8.1
80
Not enough data
Cleaning
8.0
77
Not enough data
7.9
72
Not enough data
8.0
73
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
5.7
12
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sourcing
Not enough data
7.7
349
Not enough data
7.8
336
Not enough data
Not enough data
Not enough data
6.9
6
Not enough data
7.5
6
Candidate Management - Applicant Tracking System
Not enough data
7.6
284
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
7.4
7
Not enough data
4.5
7
Not enough data
Not enough data
Not enough data
7.8
6
Platform
7.7
977
7.9
475
|
Verified
7.6
678
7.6
368
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1042
8.2
487
|
Verified
8.1
1005
8.4
480
|
Verified
7.9
837
7.0
374
|
Verified
8.1
1066
8.0
485
|
Verified
8.3
1002
8.3
494
|
Verified
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Feature Not Available
6.8
19
Feature Not Available
7.1
19
Feature Not Available
6.8
19
Feature Not Available
7.0
19
Feature Not Available
Platform Content
8.0
207
8.1
154
8.0
209
8.2
146
8.2
204
8.4
147
7.7
156
7.7
128
7.8
155
8.5
139
7.6
164
8.4
144
Platform Additional Functionality
8.5
234
7.9
140
7.6
156
6.9
94
7.8
157
7.0
95
8.2
193
8.0
144
8.2
204
8.0
143
Platform Data
7.8
154
7.5
121
8.0
183
7.7
135
8.1
189
7.9
125
Platform
7.7
977
7.9
475
|
Verified
7.6
678
7.6
368
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1042
8.2
487
|
Verified
8.1
1005
8.4
480
|
Verified
7.9
837
7.0
374
|
Verified
8.1
1066
8.0
485
|
Verified
8.3
1002
8.3
494
|
Verified
Recruiting and Onboarding
7.5
316
7.5
426
|
Verified
8.1
435
8.2
319
AI Core Recruiting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Interviewing & Assessment
Not enough data
Not enough data
Job Content Creation
Not enough data
Not enough data
AI Candidate Interaction & Outreach
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Candidate Evaluation & Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.6
33
|
Verified
Not enough data
7.8
34
|
Verified
Not enough data
7.2
35
|
Verified
Platform Content
Not enough data
6.8
31
|
Verified
Not enough data
6.9
37
|
Verified
Not enough data
7.3
34
|
Verified
Not enough data
6.5
34
|
Verified
Platform Performance
Not enough data
7.4
35
|
Verified
Not enough data
7.1
32
|
Verified
Not enough data
7.5
35
|
Verified
Platform Additional Functionality
Not enough data
7.9
36
|
Verified
Not enough data
6.2
33
|
Verified
Platform
7.7
977
7.9
475
|
Verified
7.6
678
7.6
368
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1042
8.2
487
|
Verified
8.1
1005
8.4
480
|
Verified
7.9
837
7.0
374
|
Verified
8.1
1066
8.0
485
|
Verified
8.3
1002
8.3
494
|
Verified
Workforce Management Platform Features
7.9
135
Not enough data
7.8
146
Not enough data
8.6
229
Not enough data
8.6
204
Not enough data
7.9
143
Not enough data
7.9
130
Not enough data
8.2
170
Not enough data
8.5
199
Not enough data
7.8
136
Not enough data
7.6
149
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and ICIMS are categorized as Onboarding and Candidate Relationship Management
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
ICIMS is categorized as Talent Marketplace Platforms, Recruitment Platforms, Recruiting Automation, Recruitment Marketing, Applicant Tracking Systems (ATS), and AI Recruiting
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ICIMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.1%
Information Technology and Services
4.3%
Computer Software
3.6%
Retail
3.2%
Other
77.0%
Hospital & Health Care
17.2%
Information Technology and Services
6.6%
Staffing and Recruiting
5.5%
Human Resources
4.1%
Higher Education
3.4%
Other
63.2%
Alternatives
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
MM
ADP offers a comprehensive payroll service. They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant. Read more
How is ADP Workforce Now transforming human resource management and payroll processing in organizations?
2 Comments
VB
Reduces manual calculations, tax filings, and compliance risks.Read more
What is the best time for a client to use SkillSurvey Reference for a job applicant?
1 Comment
Official Response from iCIMS SkillSurvey Reference
We believe the best practice is to generate a SkillSurvey Reference candidate feedback report on a job applicant after the phone screen and before the...Read more
