# ADP Workforce Now vs Gusto Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate how the platform feels low-pressure to use, making daily tasks like time tracking straightforward and efficient.
- **According to verified reviews** , ADP Workforce Now is recognized for its reliability and innovative solutions, particularly in payroll processing. Users highlight the platform's ability to integrate with other systems, which simplifies managing employee data and enhances overall functionality.
- **Reviewers mention** that Gusto's implementation process is notably quick and user-friendly, with many users appreciating the intuitive onboarding wizard that helps new users get started without hassle. This contrasts with some feedback on ADP Workforce Now, where users have noted challenges in setup and configuration.
- **Users say** that Gusto's support quality stands out, with many highlighting the responsiveness and helpfulness of the customer service team. In comparison, while ADP Workforce Now offers solid support, some users feel it could be more proactive in addressing issues as they arise.
- **G2 reviewers report** that Gusto is particularly well-suited for small businesses, with 84% of reviews coming from this segment. This focus allows Gusto to tailor its features to meet the specific needs of smaller organizations, unlike ADP Workforce Now, which is more geared towards mid-market companies.
- **According to verified reviews** , both platforms have strong benefits administration features, but Gusto receives higher marks for its user-friendly benefits dashboards and record management. Users appreciate how Gusto simplifies the benefits enrollment process, while ADP Workforce Now is noted for its comprehensive offerings but can feel more complex to navigate.



| | ADP Workforce Now | Gusto | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 4,217 | 10,460 | 
| **Largest Market Segment** | Mid-Market (64.5% of reviews) | Small-Business (84.0% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $49.00 Per Month | 

---
## Top Pros & Cons

### ADP Workforce Now

Pros:
- Ease of Use (428 reviews)
- Helpful (218 reviews)

Cons:
- Poor Customer Support (175 reviews)
- Not User-Friendly (95 reviews)

### Gusto

Pros:
- Ease of Use (5642 reviews)
- Payroll Ease (2984 reviews)

Cons:
- Missing Features (614 reviews)
- Poor Customer Support (601 reviews)

---
## Ratings Comparison
| Rating | ADP Workforce Now | Gusto | 
|---|---|---|
  | **Meets Requirements** | 8.6 (3262 reviews) | 9.4 (7496 reviews) | 
  | **Ease of Use** | 8.3 (3584 reviews) | 9.5 (7731 reviews) | 
  | **Ease of Setup** | 7.7 (2016 reviews) | 9.3 (6309 reviews) | 
  | **Ease of Admin** | 8.1 (1645 reviews) | 9.3 (2380 reviews) | 
  | **Quality of Support** | 7.9 (2961 reviews) | 9.0 (6236 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (1627 reviews) | 9.1 (2377 reviews) | 
  | **Product Direction (% positive)** | 7.6 (3215 reviews) | 9.2 (7475 reviews) | 

---
## Pricing

### ADP Workforce Now

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.9/10 | 1553 |
| **Gusto** | 8.6/10 | 2832 |

#### Core HR

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Organization Management** | 8.2 (711 reviews) | 8.8 (915 reviews) | 
| **Time, Attendance, and PTO** | 8.5 (826 reviews) | 9.0 (960 reviews) | 
| **Expense Management** | Feature Not Available | 8.1 (804 reviews) | 
| **Salary Structures** | 8.2 (609 reviews) | 8.6 (852 reviews) | 
| **Compliance** | 8.3 (686 reviews) | 8.8 (881 reviews) | 
| **Benefits Administration** | 8.5 (760 reviews) | 8.8 (889 reviews) | 

#### Generative AI

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **AI Text Summarization** | 6.2 (59 reviews) | 7.2 (474 reviews) | 

#### Platform

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 8.2 (2274 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 8.0 (2074 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (1007 reviews) | 9.3 (2368 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.9 (2255 reviews) | 
| **Reporting** | 8.1 (1068 reviews) | 8.7 (2307 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 9.1 (2293 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.6/10 | 2579 |
| **Gusto** | 9.1/10 | 6749 |

#### Employee Self Service

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Web Portal** | 8.7 (2256 reviews) ✓ Verified | 9.5 (5480 reviews) ✓ Verified | 
| **Benefits Manager** | 8.4 (1741 reviews) ✓ Verified | 8.9 (4825 reviews) ✓ Verified | 
| **Mobile** | 8.2 (1770 reviews) ✓ Verified | 9.0 (4869 reviews) ✓ Verified | 

#### Administration

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Payroll Entry** | 8.8 (2019 reviews) ✓ Verified | 9.4 (5308 reviews) ✓ Verified | 
| **Time Off Accrual** | 8.4 (1876 reviews) ✓ Verified | 9.1 (4796 reviews) ✓ Verified | 
| **Direct Deposit** | 9.2 (2177 reviews) ✓ Verified | 9.6 (5231 reviews) ✓ Verified | 
| **Expense Reimbursement** | 8.4 (1016 reviews) ✓ Verified | 8.9 (4495 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 8.8 (1912 reviews) ✓ Verified | 9.2 (4713 reviews) ✓ Verified | 
| **Wage Garnishment** | 8.7 (1585 reviews) ✓ Verified | 8.8 (4174 reviews) ✓ Verified | 
| **Approvals** | 8.6 (1612 reviews) ✓ Verified | 9.1 (4391 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 9.0 (1859 reviews) ✓ Verified | 9.2 (4571 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 9.0 (1888 reviews) ✓ Verified | 9.2 (4560 reviews) ✓ Verified | 

#### Taxes

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Tax Calculation** | 8.9 (1902 reviews) ✓ Verified | 9.3 (5062 reviews) ✓ Verified | 
| **Tax Filing** | 8.8 (1719 reviews) ✓ Verified | 9.2 (4877 reviews) ✓ Verified | 

#### Integration

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **API / Integration** | 8.1 (1121 reviews) ✓ Verified | 8.6 (4211 reviews) ✓ Verified | 
| **Time Tracking Integration** | 8.5 (1376 reviews) ✓ Verified | 8.8 (4147 reviews) ✓ Verified | 
| **Accounting Integration** | 8.2 (1144 reviews) ✓ Verified | 8.8 (4207 reviews) ✓ Verified | 
| **Core HR Integration** | 8.3 (1150 reviews) ✓ Verified | 8.6 (3908 reviews) ✓ Verified | 

#### Platform

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Reporting and Dashboards** | 8.3 (1956 reviews) ✓ Verified | 9.0 (4688 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (1977 reviews) ✓ Verified | 9.2 (4620 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.4 (2043 reviews) ✓ Verified | 9.3 (5176 reviews) ✓ Verified | 
| **Scalability** | 8.6 (1786 reviews) ✓ Verified | 9.2 (4530 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.9/10 | 1706 |
| **Gusto** | 8.7/10 | 2834 |

#### Benefits Administration Platform Features

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Benefits Record Management** | 8.5 (1000 reviews) | 9.0 (1365 reviews) | 
| **Enrollment Planning** | 8.4 (921 reviews) | 8.9 (1317 reviews) | 
| **Third-Party Carrier Integration** | 7.8 (695 reviews) | 8.4 (1223 reviews) | 
| **Document Management** | 8.2 (805 reviews) | 9.0 (1342 reviews) | 
| **Total Compensation Statements** | 8.2 (799 reviews) | 9.1 (1311 reviews) | 
| **Self-Service Portal** | 8.6 (1020 reviews) | 9.2 (1357 reviews) | 
| **Regulatory Compliance** | 8.4 (826 reviews) | 9.0 (1279 reviews) | 
| **Mobile Benefits Access** | 8.0 (747 reviews) | 8.8 (1256 reviews) | 

#### Benefits Administration Platform Features

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Benefits Record Management** | 8.5 (1000 reviews) | 9.0 (1365 reviews) | 
| **Enrollment Planning** | 8.4 (921 reviews) | 8.9 (1317 reviews) | 
| **Third-Party Carrier Integration** | 7.8 (695 reviews) | 8.4 (1223 reviews) | 
| **Document Management** | 8.2 (805 reviews) | 9.0 (1342 reviews) | 
| **Total Compensation Statements** | 8.2 (799 reviews) | 9.1 (1311 reviews) | 
| **Self-Service Portal** | 8.6 (1020 reviews) | 9.2 (1357 reviews) | 
| **Regulatory Compliance** | 8.4 (826 reviews) | 9.0 (1279 reviews) | 
| **Benefits Dashboards** | 8.4 (933 reviews) | 9.1 (932 reviews) | 
| **Mobile Benefits Access** | 8.0 (747 reviews) | 8.8 (1256 reviews) | 
| **Integrations / APIs** | 7.9 (617 reviews) | 8.5 (1061 reviews) | 
| **Internationalization** | 7.3 (109 reviews) | 8.3 (977 reviews) | 
| **Mobility** | 7.5 (129 reviews) | 8.9 (1043 reviews) | 

#### Generative AI

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **AI Text Generation** | 6.1 (64 reviews) | 7.2 (840 reviews) | 
| **AI Text Summarization** | 6.0 (64 reviews) | 7.2 (837 reviews) | 
| **AI Image-to-Text** | 6.0 (64 reviews) | 7.1 (832 reviews) | 

#### Platform

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 8.2 (2274 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 8.0 (2074 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (1007 reviews) | 9.3 (2368 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.9 (2255 reviews) | 
| **Reporting** | 8.1 (1068 reviews) | 8.7 (2307 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 9.1 (2293 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Gusto** | 9.2/10 | 110 |

#### Automation

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Process Automation** | Not enough data | 9.1 (35 reviews) | 

#### Logistics

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Dashboards & Reporting** | Not enough data | 9.1 (9 reviews) | 
| **Data Collection** | Not enough data | 8.8 (24 reviews) | 
| **Lanuguage Options** | Not enough data | 10.0 (5 reviews) | 

#### Management

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Schedule Creation Tools** | Not enough data | 7.9 (18 reviews) | 
| **Schedule Management** | Not enough data | 9.2 (31 reviews) | 
| **Employee Leave Management** | Not enough data | 9.6 (12 reviews) | 
| **User Access** | Not enough data | 9.0 (12 reviews) | 
| **User Role Access** | Not enough data | 9.0 (14 reviews) | 
| **Employee Information** | Not enough data | 10.0 (27 reviews) | 
| **Employee Information Automation** | Not enough data | 7.5 (6 reviews) | 

#### Monitoring

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Regulations Enforcement** | Not enough data | 10.0 (8 reviews) | 
| **Compliance Monitoring** | Not enough data | 10.0 (8 reviews) | 
| **Integration** | Not enough data | 10.0 (10 reviews) | 

### Job Description Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.3/10 | 1402 |
| **Gusto** | N/A | N/A |

#### Basics

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Interoperability** | 8.2 (72 reviews) | Not enough data | 
| **Performance** | 8.6 (86 reviews) | Not enough data | 
| **Reporting** | 8.4 (88 reviews) | Not enough data | 

#### Content

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Automation** | 8.4 (79 reviews) | Not enough data | 
| **Content Creation** | 8.4 (71 reviews) | Not enough data | 
| **Distribution Features** | 8.5 (75 reviews) | Not enough data | 

#### Logistics

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Integrations & APIs** | 8.1 (71 reviews) | Not enough data | 
| **User, Role and Access Management** | 8.5 (82 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Job Posting** | 8.0 (294 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 8.2 (2274 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 8.0 (2074 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (1007 reviews) | 9.3 (2368 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.9 (2255 reviews) | 
| **Reporting** | 8.1 (1068 reviews) | 8.7 (2307 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 9.1 (2293 reviews) | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.1/10 | 1409 |
| **Gusto** | N/A | N/A |

#### Basics

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Reporting** | 8.4 (71 reviews) | Not enough data | 
| **Interoperability** | 8.5 (53 reviews) | Not enough data | 
| **Performance** | 8.5 (63 reviews) | Not enough data | 

#### Additional Functionality

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Dashboard** | 8.5 (68 reviews) | Not enough data | 
| **Cloud** | 8.7 (59 reviews) | Not enough data | 
| **Mobility** | 8.5 (63 reviews) | Not enough data | 

#### Content

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Automation** | 8.4 (63 reviews) | Not enough data | 
| **File Sharing** | 8.5 (57 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Sourcing and Candidate Identification** | 7.6 (263 reviews) | Not enough data | 
| **Interview Scheduling** | 7.5 (316 reviews) | 8.0 (995 reviews) | 
| **Applicant Tracking** | 8.0 (291 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 8.2 (2274 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 8.0 (2074 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (1007 reviews) | 9.3 (2368 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.9 (2255 reviews) | 
| **Reporting** | 8.1 (1068 reviews) | 8.7 (2307 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 9.1 (2293 reviews) | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Gusto** | 8.6/10 | 203 |

#### Platform Basics

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Interoperability** | Not enough data | 8.5 (186 reviews) | 
| **Performance** | Not enough data | 9.2 (195 reviews) | 
| **Portal** | Not enough data | 8.9 (186 reviews) | 

#### Platform Performance

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (193 reviews) | 
| **Application Monitoring** | Not enough data | 8.5 (179 reviews) | 

#### Platform Functionality

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Document management** | Not enough data | 9.1 (189 reviews) | 
| **Requalification** | Not enough data | 8.5 (182 reviews) | 
| **Compliance** | Not enough data | 8.8 (180 reviews) | 

#### Platform Additional Functionality

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Onboarding** | Not enough data | 8.9 (184 reviews) | 
| **Pre-qualifiation** | Not enough data | 8.4 (176 reviews) | 
| **Onsite Monitoring** | Not enough data | 8.1 (173 reviews) | 

#### Generative AI

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.3 (159 reviews) | 

### Interview Scheduling

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.0/10 | 1262 |
| **Gusto** | N/A | N/A |

#### Platform Basics

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Interoperability** | 8.1 (48 reviews) | Not enough data | 
| **Performance** | 8.4 (59 reviews) | Not enough data | 

#### Platform Content

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Automation** | 8.4 (58 reviews) | Not enough data | 
| **Reminders** | 8.3 (61 reviews) | Not enough data | 
| **Email Template** | 8.3 (60 reviews) | Not enough data | 
| **Booking** | 7.7 (49 reviews) | Not enough data | 
| **Rescheduling** | 8.1 (54 reviews) | Not enough data | 

#### Platform Performance

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Reporting** | 8.1 (63 reviews) | Not enough data | 
| **Monitoring** | 8.2 (56 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 8.2 (2274 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 8.0 (2074 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (1007 reviews) | 9.3 (2368 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.9 (2255 reviews) | 
| **Reporting** | 8.1 (1068 reviews) | 8.7 (2307 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 9.1 (2293 reviews) | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.6/10 | 76 |
| **Gusto** | N/A | N/A |

#### Operations

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Personnel Management** | 8.9 (62 reviews) | Not enough data | 
| **Talent Management** | 8.8 (56 reviews) | Not enough data | 
| **Regulation and Compliance** | 8.4 (62 reviews) | Not enough data | 
| **Metrics and Reporting** | 8.5 (63 reviews) | Not enough data | 
| **Third-Party Integrations** | 8.6 (59 reviews) | Not enough data | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.1/10 | 186 |
| **Gusto** | 10.0/10 | 6 |

#### Performance reviews

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **360 Reviews** | 8.2 (112 reviews) ✓ Verified | Not enough data | 
| **Customizable Forms** | 8.0 (127 reviews) ✓ Verified | Not enough data | 
| **Review Status Tracking** | 8.3 (138 reviews) ✓ Verified | Not enough data | 

#### Goals

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Goal-Setting** | 8.1 (125 reviews) ✓ Verified | 10.0 (5 reviews) | 
| **Company Goals And OKRs** | 7.9 (109 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Continuous Feedback** | 7.9 (129 reviews) ✓ Verified | Not enough data | 
| **Requesting Feedback** | 7.9 (117 reviews) | Not enough data | 
| **1-On-1 Meetings** | Feature Not Available | Not enough data | 
| **Public Praise** | Feature Not Available | Not enough data | 

#### Data

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Dashboards And Reports** | 8.5 (163 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.2 (135 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Performance Management

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Multi-step Planning** | 8.1 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (21 reviews) | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Gusto** | 8.9/10 | 837 |

#### Platform Basics

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Performance** | Not enough data | 9.2 (773 reviews) | 
| **Portal** | Not enough data | 9.2 (778 reviews) | 

#### Platform Administration

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Integrations** | Not enough data | 8.6 (711 reviews) | 
| **Compliance** | Not enough data | 9.1 (758 reviews) | 
| **Reporting** | Not enough data | 8.9 (763 reviews) | 

#### Platform Payment Content

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Document management** | Not enough data | 9.0 (761 reviews) | 
| **Invoicing Tool** | Not enough data | 8.4 (652 reviews) | 
| **Wage access** | Not enough data | 9.1 (737 reviews) | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.4/10 | 98 |
| **Gusto** | N/A | N/A |

#### Reports

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Score Cards** | 7.2 (67 reviews) | Not enough data | 
| **Customizability** | 8.0 (86 reviews) | Not enough data | 
| **Graphs and Charts** | 7.7 (75 reviews) | Not enough data | 
| **Dashboards** | 8.1 (80 reviews) | Not enough data | 

#### Cleaning

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Filtering** | 8.0 (77 reviews) | Not enough data | 
| **Levels of Measurement** | 7.9 (72 reviews) | Not enough data | 
| **Transformation** | 8.0 (73 reviews) | Not enough data | 

#### Generative AI

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **AI Text-to-Image** | 6.2 (40 reviews) | Not enough data | 
| **AI Text Generation** | 6.5 (40 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.3 (40 reviews) | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.8/10 | 1427 |
| **Gusto** | 8.6/10 | 2803 |

#### Agentic AI - Onboarding

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (20 reviews) | 7.7 (246 reviews) | 
| **Adaptive Learning** | 6.8 (19 reviews) | 7.9 (246 reviews) | 
| **Natural Language Interaction** | 7.1 (19 reviews) | 7.8 (250 reviews) | 
| **Proactive Assistance** | 6.8 (19 reviews) | 8.0 (252 reviews) | 
| **Decision Making** | 7.0 (19 reviews) | 8.0 (249 reviews) | 

#### Platform Content

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Forms Library** | 8.0 (207 reviews) | 8.7 (1162 reviews) | 
| **E-Forms** | 8.0 (209 reviews) | 9.1 (1190 reviews) | 
| **E-Signature** | 8.2 (204 reviews) | 9.3 (1196 reviews) | 
| **Background Checks** | 7.7 (156 reviews) | 8.4 (1098 reviews) | 
| **Offer Letter Approvals** | 7.8 (155 reviews) | 8.8 (1108 reviews) | 
| **Offer Letter Templates** | 7.6 (164 reviews) | 8.6 (1100 reviews) | 

#### Platform Additional Functionality

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Self-Service Portal** | 8.5 (234 reviews) | 9.3 (1171 reviews) | 
| **Automated Team Introductions** | 7.6 (156 reviews) | 8.8 (1095 reviews) | 
| **Compliance Training** | 7.8 (157 reviews) | 8.5 (1072 reviews) | 
| **Automated Onboarding Workflows** | 8.2 (193 reviews) | 8.9 (1123 reviews) | 
| **Onboarding Notifications** | 8.2 (204 reviews) | 9.1 (1149 reviews) | 

#### Platform Data

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.8 (154 reviews) | 8.4 (1021 reviews) | 
| **Onboarding Process Reporting** | 8.0 (183 reviews) | 8.7 (1063 reviews) | 
| **Visualization** | 8.1 (189 reviews) | 8.8 (1044 reviews) | 

#### Platform

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 8.2 (2274 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 8.0 (2074 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (1007 reviews) | 9.3 (2368 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.9 (2255 reviews) | 
| **Reporting** | 8.1 (1068 reviews) | 8.7 (2307 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 9.1 (2293 reviews) | 

#### Recruiting and Onboarding

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Interview Scheduling** | 7.5 (316 reviews) | 8.0 (995 reviews) | 
| **Onboarding** | 8.1 (435 reviews) | 9.0 (1180 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.1/10 | 1304 |
| **Gusto** | N/A | N/A |

#### Platform

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 8.2 (2274 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 8.0 (2074 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (1007 reviews) | 9.3 (2368 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.9 (2255 reviews) | 
| **Reporting** | 8.1 (1068 reviews) | 8.7 (2307 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 9.1 (2293 reviews) | 

#### Workforce Management Platform Features

| Feature | ADP Workforce Now | Gusto | 
|---|---|---|
| **Labor Forecasting** | 7.9 (136 reviews) | Not enough data | 
| **Shift Scheduling** | 7.8 (147 reviews) | Not enough data | 
| **Time & Attendance Tracking** | 8.6 (230 reviews) | Not enough data | 
| **Absence & Leave Management** | 8.6 (206 reviews) | Not enough data | 
| **Skills Management** | 8.0 (144 reviews) | Not enough data | 
| **Succession Planning** | 7.9 (131 reviews) | Not enough data | 
| **Workforce Analytics** | 8.2 (171 reviews) | Not enough data | 
| **Self-Service Capabilities** | 8.5 (201 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | 7.8 (137 reviews) | Not enough data | 
| **Team Communication** | 7.6 (150 reviews) | Not enough data | 

---
## Categories
**Shared Categories (6):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [Performance Management Software](https://www.g2.com/categories/performance-management), [HCM Software](https://www.g2.com/categories/hcm-software), [Onboarding Software](https://www.g2.com/categories/onboarding-software)

**Unique to ADP Workforce Now (6):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Interview Scheduling Software](https://www.g2.com/categories/interview-scheduling), [Job Description Management Software](https://www.g2.com/categories/job-description-management), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr)

**Unique to Gusto (3):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance)


---
## Reviewer Demographics

### By Company Size

| Segment | ADP Workforce Now | Gusto | 
|---|---|---|
| **Small-Business** | 15.8% | 84.0% | 
| **Mid-Market** | 64.5% | 15.6% | 
| **Enterprise** | 19.7% | 0.5% | 

### By Industry

#### ADP Workforce Now

- **Hospital & Health Care:** 6.7%
- **Non-Profit Organization Management:** 5.1%
- **Information Technology and Services:** 4.3%
- **Computer Software:** 3.6%
- **Retail:** 3.2%
- **Financial Services:** 3.1%
- **Human Resources:** 2.9%
- **Construction:** 2.6%
- **Education Management:** 2.5%
- **Hospitality:** 2.3%
- **Other:** 63.7%

#### Gusto

- **Non-Profit Organization Management:** 5.7%
- **Health, Wellness and Fitness:** 4.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.9%
- **Hospital & Health Care:** 4.8%
- **Mental Health Care:** 4.7%
- **Marketing and Advertising:** 4.4%
- **Information Technology and Services:** 3.7%
- **Medical Practice:** 3.6%
- **Construction:** 2.9%
- **Other:** 55.6%

---
## Alternatives

### Alternatives to ADP Workforce Now

- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1302 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1698 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1650 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12721 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5315 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5142 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (506 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6389 reviews)

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12721 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6389 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5315 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1698 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1627 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5580 reviews)

---
## Top Discussions

### ADP Workforce Now

- Title: [How does Workforce Now compare to other payroll services?](https://www.g2.com/discussions/25502-how-does-workforce-now-compare-to-other-payroll-services) — 6 comments, 3 upvotes
  > **Top comment:** "ADP offers a comprehensive payroll service.  They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant.  "
- Title: [How is ADP Workforce Now transforming human resource management and payroll processing in organizations?](https://www.g2.com/discussions/how-is-adp-workforce-now-transforming-human-resource-management-and-payroll-processing-in-organizations) — 3 comments
  > **Top comment:** "Reduces manual calculations, tax filings, and compliance risks."
- Title: [Is ADP Workforce Now an HRIS?](https://www.g2.com/discussions/is-adp-workforce-now-an-hris) — 3 comments
  > **Top comment:** "Yes"
- Title: [Vacation approval customization](https://www.g2.com/discussions/vacation-approval-customization) — 3 comments, 1 upvote
  > **Top comment:** "Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right..."
- Title: [How is ADP Workforce Now being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-adp-workforce-now-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) — 2 comments
  > **Top comment:** "It is not. In my opinion, the software is too complicated and decreases operation efficiency. "

### Gusto

- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 3 comments, 6 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adp-workforce-now-vs-gusto)