Compare ADP Workforce Now and Gusto 
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Small-Business (83.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $49.00 Per Month
ADP Workforce Now
Star Rating
(3,946)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowGusto
Star Rating
(9,219)4.6 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design and straightforward navigation. One user highlighted that Gusto is "simple in the best way," making it easy to manage payroll and benefits without feeling overwhelmed.
- Users say that ADP Workforce Now offers a comprehensive platform that centralizes various HR functions, which can enhance operational efficiency. Reviewers noted that it "provides a comprehensive, all-in-one platform" for payroll, HR, and time tracking, making it a solid choice for organizations looking for an integrated solution.
- According to verified reviews, Gusto's implementation process is notably quick and efficient, with users praising the "intuitive onboarding wizard" that simplifies getting started. This ease of setup is a significant advantage for small businesses looking to streamline their HR processes.
- Reviewers mention that while Gusto shines in ease of use and setup, some users of ADP Workforce Now have experienced challenges with navigation and integration. One user pointed out that while it resolved payroll issues, the overall user experience could be improved, particularly in terms of system navigation.
- G2 reviewers highlight Gusto's strong support quality, with many users noting the responsiveness and helpfulness of the customer service team. One user remarked on the "fast updates/emails," indicating a commitment to keeping users informed and supported.
- Users report that ADP Workforce Now, while robust, may not be as well-suited for small businesses compared to Gusto, which is tailored for that market segment. Gusto's focus on small businesses is reflected in its higher satisfaction ratings, with users appreciating the pricing and features designed specifically for their needs.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableGusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
ADP Workforce Now
No trial information availableGusto
Free Trial is available
Ratings
Meets Requirements
8.6
3,199
9.4
6,787
Ease of Use
8.3
3,420
9.5
7,003
Ease of Setup
7.7
1,867
9.3
5,616
Ease of Admin
8.1
1,643
9.3
2,363
Quality of Support
7.9
2,900
9.0
5,643
Has the product been a good partner in doing business?
8.0
1,625
9.1
2,359
Product Direction (% positive)
7.6
3,164
9.2
6,858
Features by Category
Core HR
8.1
705
8.8
907
8.5
808
9.0
940
Feature Not Available
8.1
797
8.2
604
8.6
847
8.3
681
8.8
871
8.4
745
8.7
878
Generative AI
6.2
59
7.2
473
Platform
7.6
960
8.2
2245
7.6
666
8.0
2047
7.6
572
Feature Not Available
8.2
1025
8.9
2287
8.1
984
9.2
2287
7.9
824
8.9
2192
8.1
1031
8.8
2251
8.3
993
9.1
2271
Employee Self Service
8.7
2232
|
Verified
9.5
5270
|
Verified
8.4
1727
|
Verified
8.9
4730
|
Verified
8.1
1752
|
Verified
9.0
4772
|
Verified
Administration
8.8
1991
|
Verified
9.4
5117
|
Verified
8.3
1855
|
Verified
9.1
4674
|
Verified
9.2
2158
|
Verified
9.6
5126
|
Verified
8.4
1014
|
Verified
8.9
4464
|
Verified
8.8
1905
|
Verified
9.2
4678
|
Verified
8.7
1579
|
Verified
8.8
4166
|
Verified
8.6
1606
|
Verified
9.1
4376
|
Verified
9.0
1854
|
Verified
9.2
4555
|
Verified
9.0
1885
|
Verified
9.2
4549
|
Verified
Taxes
8.9
1881
|
Verified
9.3
4932
|
Verified
8.8
1707
|
Verified
9.2
4785
|
Verified
Feature Not Available
Feature Not Available
Integration
8.1
1109
|
Verified
8.6
4130
|
Verified
8.5
1371
|
Verified
8.8
4124
|
Verified
8.2
1140
|
Verified
8.8
4176
|
Verified
8.2
1147
|
Verified
8.6
3901
|
Verified
Platform
8.3
1931
|
Verified
9.0
4638
|
Verified
8.4
1968
|
Verified
9.2
4594
|
Verified
8.4
2022
|
Verified
9.3
4939
|
Verified
8.6
1783
|
Verified
9.2
4488
|
Verified
Benefits Administration Platform Features
8.5
998
9.0
1360
8.4
918
8.9
1314
7.8
692
8.4
1219
8.2
799
9.0
1334
8.2
796
9.0
1307
8.6
1016
9.2
1348
8.4
823
9.0
1276
8.0
745
8.8
1252
Benefits Administration Platform Features
8.5
998
9.0
1360
8.4
918
8.9
1314
7.8
692
8.4
1219
8.2
799
9.0
1334
8.2
796
9.0
1307
8.6
1016
9.2
1348
8.4
823
9.0
1276
8.4
935
9.1
929
8.0
745
8.8
1252
7.9
613
8.5
1059
7.3
108
8.3
976
7.5
129
8.9
1041
Generative AI
6.0
63
7.2
839
6.0
63
7.2
836
5.9
63
7.1
831
Platform
7.6
960
8.2
2245
7.6
666
8.0
2047
7.6
572
Feature Not Available
8.2
1025
8.9
2287
8.1
984
9.2
2287
7.9
824
8.9
2192
8.1
1031
8.8
2251
8.3
993
9.1
2271
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
960
8.2
2245
7.6
666
8.0
2047
7.6
572
Feature Not Available
8.2
1025
8.9
2287
8.1
984
9.2
2287
7.9
824
8.9
2192
8.1
1031
8.8
2251
8.3
993
9.1
2271
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
265
Not enough data
7.6
317
8.0
992
8.0
293
Not enough data
Platform
7.6
960
8.2
2245
7.6
666
8.0
2047
7.6
572
Feature Not Available
8.2
1025
8.9
2287
8.1
984
9.2
2287
7.9
824
8.9
2192
8.1
1031
8.8
2251
8.3
993
9.1
2271
Platform Basics
Not enough data
8.5
182
Not enough data
9.2
191
Not enough data
8.9
182
Platform Performance
Not enough data
8.8
189
Not enough data
8.5
176
Platform Functionality
Not enough data
9.0
184
Not enough data
8.5
179
Not enough data
8.8
176
Platform Additional Functionality
Not enough data
8.8
179
Not enough data
8.4
173
Not enough data
8.1
170
Generative AI
Not enough data
7.3
157
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
960
8.2
2245
7.6
666
8.0
2047
7.6
572
Feature Not Available
8.2
1025
8.9
2287
8.1
984
9.2
2287
7.9
824
8.9
2192
8.1
1031
8.8
2251
8.3
993
9.1
2271
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
122
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
145
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Platform Basics
Not enough data
9.2
771
Not enough data
9.2
776
Platform Administration
Not enough data
8.6
709
Not enough data
9.1
755
Not enough data
9.0
761
Platform Payment Content
Not enough data
9.0
758
Not enough data
8.4
650
Not enough data
9.1
735
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
7.7
242
6.8
19
7.9
242
7.1
19
7.8
244
6.8
19
7.9
245
7.0
19
8.0
246
Platform Content
8.0
206
8.7
1151
8.0
209
9.1
1175
8.2
204
9.2
1176
7.7
155
8.4
1087
7.8
154
8.8
1100
7.6
163
8.6
1093
Platform Additional Functionality
8.5
232
9.2
1154
7.6
157
8.7
1091
7.8
157
8.5
1065
8.2
193
8.9
1111
8.2
202
9.1
1135
Platform Data
7.8
155
8.4
1017
8.0
181
8.7
1057
8.1
190
8.8
1040
Platform
7.6
960
8.2
2245
7.6
666
8.0
2047
7.6
572
Feature Not Available
8.2
1025
8.9
2287
8.1
984
9.2
2287
7.9
824
8.9
2192
8.1
1031
8.8
2251
8.3
993
9.1
2271
Recruiting and Onboarding
7.6
317
8.0
992
8.1
421
9.0
1105
Platform
7.6
960
8.2
2245
7.6
666
8.0
2047
7.6
572
Feature Not Available
8.2
1025
8.9
2287
8.1
984
9.2
2287
7.9
824
8.9
2192
8.1
1031
8.8
2251
8.3
993
9.1
2271
Workforce Management Platform Features
7.9
135
Not enough data
7.8
144
Not enough data
8.6
216
Not enough data
8.6
194
Not enough data
7.9
143
Not enough data
7.9
128
Not enough data
8.3
166
Not enough data
8.5
197
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Gusto are categorized as Benefits Administration, Core HR, Payroll, Performance Management, HCM Software, and Onboarding
Unique Categories
ADP Workforce Now is categorized as Workforce Management, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.8%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.7%
Retail
3.3%
Other
76.9%
Non-Profit Organization Management
5.7%
Accounting
5.1%
Computer Software
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.8%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
MM
ADP offers a comprehensive payroll service. They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant. Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How is ADP Workforce Now transforming human resource management and payroll processing in organizations?
1 Comment
VB
Reduces manual calculations, tax filings, and compliance risks.Read more
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
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