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Compare ADP Workforce Now and GoBenefits 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,901)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowGoBenefits
Star Rating
(15)5.0 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about GoBenefitsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive HR, payroll, and compliance platform, making it easier for users to manage employee data. Users appreciate features like the ability to easily view employee addresses, vacation days, and approve time off requests, which enhances day-to-day usability.
- Users say GoBenefits stands out for its user-friendly interface, particularly for beginners. Reviewers highlight how the platform clearly displays insurance information and allows easy tracking of enrollment statuses, making it accessible for small businesses.
- According to verified reviews, ADP Workforce Now has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience with the platform compared to GoBenefits. This is reflected in the robust number of recent reviews, showcasing ongoing user engagement.
- Reviewers mention that while GoBenefits offers a streamlined experience for managing benefits, it lacks the depth and reliability of features found in ADP Workforce Now, particularly in payroll processing and tax compliance, which are critical for many businesses.
- G2 reviewers highlight the ease of setup and administration in GoBenefits, with many users finding the onboarding process straightforward. However, ADP Workforce Now users note some challenges in configuration, which can impact initial implementation for larger organizations.
- Users report that ADP Workforce Now provides reliable support, although it scores lower than GoBenefits in this area. GoBenefits users consistently praise the quality of support, indicating a more responsive experience when issues arise, which is crucial for maintaining operational efficiency.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableGoBenefits
No pricing availableFree Trial
ADP Workforce Now
No trial information availableGoBenefits
Free Trial is available
Ratings
Meets Requirements
8.6
3,163
9.6
8
Ease of Use
8.3
3,382
9.4
8
Ease of Setup
7.7
1,828
9.8
8
Ease of Admin
8.1
1,633
9.6
8
Quality of Support
7.9
2,869
10.0
8
Has the product been a good partner in doing business?
8.0
1,616
10.0
8
Product Direction (% positive)
7.6
3,132
8.3
7
Features by Category
Core HR
8.1
706
Not enough data
8.5
804
Not enough data
Feature Not Available
Not enough data
8.2
605
Not enough data
8.3
680
Not enough data
8.4
746
Not enough data
Generative AI
6.2
60
Not enough data
Platform
7.6
960
Not enough data
7.6
667
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
980
Not enough data
7.8
823
Not enough data
8.1
1027
Not enough data
8.3
993
Not enough data
Employee Self Service
8.7
2220
|
Verified
Not enough data
8.3
1720
|
Verified
Not enough data
8.1
1745
|
Verified
Not enough data
Administration
8.8
1979
|
Verified
Not enough data
8.3
1846
|
Verified
Not enough data
9.2
2154
|
Verified
Not enough data
8.4
1015
|
Verified
Not enough data
8.8
1903
|
Verified
Not enough data
8.7
1579
|
Verified
Not enough data
8.6
1604
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1884
|
Verified
Not enough data
Taxes
8.9
1878
|
Verified
Not enough data
8.8
1707
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1110
|
Verified
Not enough data
8.5
1372
|
Verified
Not enough data
8.2
1141
|
Verified
Not enough data
8.2
1149
|
Verified
Not enough data
Platform
8.3
1929
|
Verified
Not enough data
8.4
1967
|
Verified
Not enough data
8.4
2016
|
Verified
Not enough data
8.6
1781
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
919
Not enough data
7.8
693
Not enough data
8.2
800
Feature Not Available
8.2
798
Feature Not Available
8.6
1016
Not enough data
8.4
825
Not enough data
8.0
746
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
919
Not enough data
7.8
693
Not enough data
8.2
800
Feature Not Available
8.2
798
Feature Not Available
8.6
1016
Not enough data
8.4
825
Not enough data
8.4
936
Not enough data
8.0
746
Not enough data
7.9
615
Not enough data
7.3
108
Not enough data
7.5
130
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
960
Not enough data
7.6
667
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
980
Not enough data
7.8
823
Not enough data
8.1
1027
Not enough data
8.3
993
Not enough data
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
960
Not enough data
7.6
667
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
980
Not enough data
7.8
823
Not enough data
8.1
1027
Not enough data
8.3
993
Not enough data
Basics
8.3
70
Not enough data
8.5
53
Not enough data
8.5
64
Not enough data
Additional Functionality
8.5
70
Not enough data
8.7
61
Not enough data
8.5
65
Not enough data
Content
8.4
65
Not enough data
8.4
59
Not enough data
Recruiting and Onboarding
7.7
267
Not enough data
7.6
319
Not enough data
8.0
295
Not enough data
Platform
7.6
960
Not enough data
7.6
667
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
980
Not enough data
7.8
823
Not enough data
8.1
1027
Not enough data
8.3
993
Not enough data
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
960
Not enough data
7.6
667
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
980
Not enough data
7.8
823
Not enough data
8.1
1027
Not enough data
8.3
993
Not enough data
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
121
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
69
Not enough data
8.0
87
Not enough data
7.7
78
Not enough data
8.2
84
Not enough data
Cleaning
8.0
79
Not enough data
7.9
74
Not enough data
8.0
75
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
207
Not enough data
8.0
208
Not enough data
8.2
204
Not enough data
7.7
156
Not enough data
7.8
155
Not enough data
7.6
164
Not enough data
Platform Additional Functionality
8.5
232
Not enough data
7.6
157
Not enough data
7.7
158
Not enough data
8.2
193
Not enough data
8.2
202
Not enough data
Platform Data
7.8
156
Not enough data
8.0
181
Not enough data
8.1
191
Not enough data
Platform
7.6
960
Not enough data
7.6
667
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
980
Not enough data
7.8
823
Not enough data
8.1
1027
Not enough data
8.3
993
Not enough data
Recruiting and Onboarding
7.6
319
Not enough data
8.1
423
Not enough data
Platform
7.6
960
Not enough data
7.6
667
Not enough data
7.6
573
Not enough data
8.2
1024
Not enough data
8.1
980
Not enough data
7.8
823
Not enough data
8.1
1027
Not enough data
8.3
993
Not enough data
Workforce Management Platform Features
7.8
136
Not enough data
7.7
144
Not enough data
8.6
209
Not enough data
8.6
191
Not enough data
7.9
143
Not enough data
7.8
129
Not enough data
8.3
165
Not enough data
8.4
195
Not enough data
7.8
134
Not enough data
7.6
147
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and GoBenefits are categorized as Benefits Administration
Unique Categories
ADP Workforce Now is categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
GoBenefits has no unique categories
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoBenefits
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.5%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Restaurants
64.3%
Food & Beverages
14.3%
Information Technology and Services
7.1%
Hospital & Health Care
7.1%
Construction
7.1%
Other
0.0%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Question 1
1 Comment
Official Response from GoBenefits
GoBenefits provides immediate quoting for businesses with 2-50 employees. For groups with more than 50 employees, GoBenefits can have the group underwritten...Read more
Question 2
1 Comment
Official Response from GoBenefits
With our ‘Defined Contribution’ option, you choose what you want to spend on each employee and the employees do the rest. The best part is, no matter which...Read more
Question 3
1 Comment
Official Response from GoBenefits
When you connect GoBenefits with QuickBooks or ADP, your company and employee information is automatically imported from QuickBooks and you get quotes for...Read more
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