Compare ADP Workforce Now and GoBenefits 
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,939)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowGoBenefits
Star Rating
(15)5.0 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about GoBenefitsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that integrates payroll, HR, time tracking, and benefits, which significantly enhances operational efficiency across organizations. Users appreciate how it resolves issues like timely salary processing.
- Users say GoBenefits stands out for its user-friendly interface, making it particularly accessible for beginners. Reviewers highlight the ease of navigating through tabs for 'new hires', 'reports', and 'administration', which simplifies the management of health, vision, and dental options.
- According to verified reviews, ADP Workforce Now has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform compared to GoBenefits. This is reflected in the feedback praising its robust features and integration capabilities.
- Reviewers mention that GoBenefits provides clear visibility into insurance information for each employee, which helps HR teams track enrollment statuses effectively. This feature is particularly beneficial for small businesses looking to streamline their benefits administration.
- G2 reviewers highlight that while ADP Workforce Now has a more complex setup process, it ultimately offers a richer set of features that can cater to mid-market needs. Users note that the platform's navigation and payslip integration are particularly well-received, despite some initial learning curve.
- Users report that GoBenefits shines in customer support, receiving perfect scores for quality and responsiveness. This level of support is crucial for small businesses that may not have dedicated HR resources, making it a strong contender for those seeking assistance.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableGoBenefits
No pricing availableFree Trial
ADP Workforce Now
No trial information availableGoBenefits
Free Trial is available
Ratings
Meets Requirements
8.6
3,190
9.6
8
Ease of Use
8.3
3,411
9.4
8
Ease of Setup
7.7
1,858
9.8
8
Ease of Admin
8.1
1,640
9.6
8
Quality of Support
7.9
2,892
10.0
8
Has the product been a good partner in doing business?
8.0
1,622
10.0
8
Product Direction (% positive)
7.6
3,156
8.3
7
Features by Category
Core HR
8.1
705
Not enough data
8.5
807
Not enough data
Feature Not Available
Not enough data
8.2
603
Not enough data
8.3
680
Not enough data
8.4
745
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Employee Self Service
8.7
2229
|
Verified
Not enough data
8.4
1725
|
Verified
Not enough data
8.1
1750
|
Verified
Not enough data
Administration
8.8
1987
|
Verified
Not enough data
8.3
1851
|
Verified
Not enough data
9.2
2154
|
Verified
Not enough data
8.4
1013
|
Verified
Not enough data
8.8
1903
|
Verified
Not enough data
8.7
1578
|
Verified
Not enough data
8.6
1605
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1884
|
Verified
Not enough data
Taxes
8.9
1880
|
Verified
Not enough data
8.8
1706
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1108
|
Verified
Not enough data
8.5
1370
|
Verified
Not enough data
8.2
1139
|
Verified
Not enough data
8.2
1147
|
Verified
Not enough data
Platform
8.3
1930
|
Verified
Not enough data
8.4
1967
|
Verified
Not enough data
8.4
2021
|
Verified
Not enough data
8.6
1782
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Feature Not Available
8.2
796
Feature Not Available
8.6
1015
Not enough data
8.4
823
Not enough data
8.0
745
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Feature Not Available
8.2
796
Feature Not Available
8.6
1015
Not enough data
8.4
823
Not enough data
8.4
935
Not enough data
8.0
745
Not enough data
7.9
613
Not enough data
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
265
Not enough data
7.6
317
Not enough data
8.0
293
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
122
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
206
Not enough data
8.0
208
Not enough data
8.2
203
Not enough data
7.7
155
Not enough data
7.8
154
Not enough data
7.6
163
Not enough data
Platform Additional Functionality
8.5
231
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
192
Not enough data
8.2
201
Not enough data
Platform Data
7.8
155
Not enough data
8.0
180
Not enough data
8.1
190
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Recruiting and Onboarding
7.6
317
Not enough data
8.1
421
Not enough data
Platform
7.6
959
Not enough data
7.6
665
Not enough data
7.6
572
Not enough data
8.2
1023
Not enough data
8.1
984
Not enough data
7.9
823
Not enough data
8.1
1029
Not enough data
8.3
991
Not enough data
Workforce Management Platform Features
7.9
135
Not enough data
7.8
144
Not enough data
8.6
213
Not enough data
8.6
193
Not enough data
7.9
143
Not enough data
7.9
128
Not enough data
8.3
165
Not enough data
8.5
196
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and GoBenefits are categorized as Benefits Administration
Unique Categories
ADP Workforce Now is categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
GoBenefits has no unique categories
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoBenefits
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
76.9%
Restaurants
64.3%
Food & Beverages
14.3%
Information Technology and Services
7.1%
Hospital & Health Care
7.1%
Construction
7.1%
Other
0.0%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Question 1
1 Comment
Official Response from GoBenefits
GoBenefits provides immediate quoting for businesses with 2-50 employees. For groups with more than 50 employees, GoBenefits can have the group underwritten...Read more
Question 2
1 Comment
Official Response from GoBenefits
With our ‘Defined Contribution’ option, you choose what you want to spend on each employee and the employees do the rest. The best part is, no matter which...Read more
Question 3
1 Comment
Official Response from GoBenefits
When you connect GoBenefits with QuickBooks or ADP, your company and employee information is automatically imported from QuickBooks and you get quotes for...Read more
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