Compare ADP Workforce Now and Forma 
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Enterprise (75.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,938)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowForma
Star Rating
(784)4.8 out of 5
Market Segments
Enterprise (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FormaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that centralizes payroll, HR, time tracking, and benefits, which helps streamline processes and improve operational efficiency across organizations. Users appreciate features like the integration of payslips and navigation within the system.
- Users say Forma stands out for its ease of use and exceptional customer support. Reviewers highlight the intuitive interface and the convenience of having everything on a single platform, making it easy to process claims and receive quick feedback on approvals or denials.
- According to verified reviews, ADP Workforce Now has a higher overall G2 Score, indicating greater user satisfaction. However, some users mention challenges with configuration and setup, which can impact the initial experience.
- Reviewers mention that Forma's quick reimbursement timelines and user-friendly login process, including the "magic link" feature, significantly enhance the user experience, especially for mobile access, which is often a pain point for other platforms.
- G2 reviewers highlight that while ADP Workforce Now has a strong presence in the mid-market segment, it may not cater as effectively to enterprise-level needs compared to Forma, which is tailored for larger organizations and has a higher percentage of enterprise reviews.
- Users report that both platforms have their strengths, but Forma consistently receives higher ratings in areas like support quality and ease of administration, suggesting that users may find it more responsive and easier to manage day-to-day tasks.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableForma
No pricing availableFree Trial
ADP Workforce Now
No trial information availableForma
No trial information availableRatings
Meets Requirements
8.6
3,190
9.7
647
Ease of Use
8.3
3,411
9.7
668
Ease of Setup
7.7
1,858
9.7
145
Ease of Admin
8.1
1,640
9.7
13
Quality of Support
7.9
2,892
9.6
544
Has the product been a good partner in doing business?
8.0
1,622
9.5
13
Product Direction (% positive)
7.6
3,156
9.4
666
Features by Category
Core HR
8.1
705
Not enough data
8.5
807
Not enough data
Feature Not Available
Not enough data
8.2
603
Not enough data
8.3
680
Not enough data
8.4
745
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.6
959
9.0
134
7.6
665
8.8
125
7.6
572
9.0
131
8.2
1023
9.2
138
8.1
984
9.7
157
7.9
823
9.5
135
8.1
1029
9.3
135
8.3
991
9.6
146
Employee Self Service
8.7
2229
|
Verified
Not enough data
8.4
1725
|
Verified
Not enough data
8.1
1750
|
Verified
Not enough data
Administration
8.8
1987
|
Verified
Not enough data
8.3
1851
|
Verified
Not enough data
9.2
2154
|
Verified
Not enough data
8.4
1013
|
Verified
Not enough data
8.8
1903
|
Verified
Not enough data
8.7
1578
|
Verified
Not enough data
8.6
1605
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1884
|
Verified
Not enough data
Taxes
8.9
1880
|
Verified
Not enough data
8.8
1706
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1108
|
Verified
Not enough data
8.5
1370
|
Verified
Not enough data
8.2
1139
|
Verified
Not enough data
8.2
1147
|
Verified
Not enough data
Platform
8.3
1930
|
Verified
Not enough data
8.4
1967
|
Verified
Not enough data
8.4
2021
|
Verified
Not enough data
8.6
1782
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
997
9.5
167
8.4
917
9.1
144
7.8
691
9.0
137
8.2
798
9.2
146
8.2
796
9.3
141
8.6
1015
9.7
184
8.4
823
9.3
132
8.0
745
9.3
144
Benefits Administration Platform Features
8.5
997
9.5
167
8.4
917
9.1
144
7.8
691
9.0
137
8.2
798
9.2
146
8.2
796
9.3
141
8.6
1015
9.7
184
8.4
823
9.3
132
8.4
935
9.6
139
8.0
745
9.3
144
7.9
613
9.0
121
7.3
108
9.1
123
7.5
129
9.3
130
Generative AI
6.0
63
Feature Not Available
6.0
63
Feature Not Available
5.9
63
Feature Not Available
Platform
7.6
959
9.0
134
7.6
665
8.8
125
7.6
572
9.0
131
8.2
1023
9.2
138
8.1
984
9.7
157
7.9
823
9.5
135
8.1
1029
9.3
135
8.3
991
9.6
146
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
959
9.0
134
7.6
665
8.8
125
7.6
572
9.0
131
8.2
1023
9.2
138
8.1
984
9.7
157
7.9
823
9.5
135
8.1
1029
9.3
135
8.3
991
9.6
146
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
265
Not enough data
7.6
317
Not enough data
8.0
293
Not enough data
Platform
7.6
959
9.0
134
7.6
665
8.8
125
7.6
572
9.0
131
8.2
1023
9.2
138
8.1
984
9.7
157
7.9
823
9.5
135
8.1
1029
9.3
135
8.3
991
9.6
146
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
9.0
134
7.6
665
8.8
125
7.6
572
9.0
131
8.2
1023
9.2
138
8.1
984
9.7
157
7.9
823
9.5
135
8.1
1029
9.3
135
8.3
991
9.6
146
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Platform Basics
Not enough data
9.2
189
Not enough data
9.1
179
Not enough data
9.6
210
Platform Content
Not enough data
9.2
179
Not enough data
9.6
206
Not enough data
9.2
183
Not enough data
9.4
196
Platform Additional Functionality
Not enough data
9.3
188
Not enough data
9.3
172
Not enough data
9.0
172
Platform Performance
Not enough data
9.3
181
Not enough data
9.2
174
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
122
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Analytics - Lifestyle Spending Account (LSA)
Not enough data
8.9
114
Not enough data
8.8
114
Platform - Lifestyle Spending Account (LSA)
Not enough data
9.2
116
Not enough data
9.1
115
Not enough data
8.9
112
Not enough data
9.3
112
Platform - Health Savings Account (HSA)
Not enough data
9.6
18
Not enough data
9.2
18
Not enough data
9.2
18
Not enough data
8.7
18
Data - Health Savings Account (HSA)
Not enough data
9.3
18
Not enough data
9.2
18
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
206
Not enough data
8.0
208
Not enough data
8.2
203
Not enough data
7.7
155
Not enough data
7.8
154
Not enough data
7.6
163
Not enough data
Platform Additional Functionality
8.5
231
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
192
Not enough data
8.2
201
Not enough data
Platform Data
7.8
155
Not enough data
8.0
180
Not enough data
8.1
190
Not enough data
Platform
7.6
959
9.0
134
7.6
665
8.8
125
7.6
572
9.0
131
8.2
1023
9.2
138
8.1
984
9.7
157
7.9
823
9.5
135
8.1
1029
9.3
135
8.3
991
9.6
146
Recruiting and Onboarding
7.6
317
Not enough data
8.1
421
Not enough data
Platform
7.6
959
9.0
134
7.6
665
8.8
125
7.6
572
9.0
131
8.2
1023
9.2
138
8.1
984
9.7
157
7.9
823
9.5
135
8.1
1029
9.3
135
8.3
991
9.6
146
Workforce Management Platform Features
7.9
135
Not enough data
7.8
144
Not enough data
8.6
213
Not enough data
8.6
193
Not enough data
7.9
143
Not enough data
7.9
128
Not enough data
8.3
165
Not enough data
8.5
196
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Forma are categorized as Benefits Administration
Unique Categories
ADP Workforce Now is categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Forma is categorized as Benefits Support, Lifestyle Spending Account (LSA), and Health Savings Account (HSA)
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Forma
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
76.9%
Computer Software
24.8%
Information Technology and Services
21.8%
Automotive
4.5%
Semiconductors
4.5%
Computer & Network Security
4.4%
Other
40.0%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Forma has no discussions with answers
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