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Compare ADP Workforce Now and Employee Navigator 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Small-Business (50.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
ADP Workforce Now
Star Rating
(3,907)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowEmployee Navigator
Star Rating
(156)4.6 out of 5
Market Segments
Small-Business (50.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in user satisfaction, particularly for its automated support and self-help tools, which streamline payroll processes. Users appreciate the convenience of accessing paystubs and relevant information easily.
- Users say Employee Navigator shines in benefits administration, with many highlighting its seamless integration with payroll systems like Paylocity. This integration simplifies benefits management, making it a preferred choice for companies focused on efficient benefits administration.
- Reviewers mention that while ADP Workforce Now has a user-friendly interface, some users find it challenging to navigate certain features. However, many appreciate the ease of accessing time cards and documents, indicating a generally positive experience.
- According to verified reviews, Employee Navigator is praised for its excellent customer support, which users describe as responsive and helpful. This level of support is a significant advantage for businesses that require assistance during implementation and ongoing use.
- G2 reviewers highlight that ADP Workforce Now has a broader market presence, particularly among mid-market companies, which may offer more robust features for larger organizations. However, this can sometimes lead to a steeper learning curve for new users.
- Users report that while Employee Navigator has a higher ease of setup score, ADP Workforce Now still provides a solid onboarding experience, with many users noting the intuitive nature of its setup process, which helps mitigate initial challenges.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableEmployee Navigator
Enhanced
Contact Us
Per Year
- Online enrollment
- Carrier, payroll & TPA integrations
- Enrollment forms library
Free Trial
ADP Workforce Now
No trial information availableEmployee Navigator
No trial information availableRatings
Meets Requirements
8.6
3,169
8.9
140
Ease of Use
8.3
3,390
9.0
141
Ease of Setup
7.7
1,836
8.7
119
Ease of Admin
8.1
1,633
9.1
120
Quality of Support
7.9
2,875
9.2
132
Has the product been a good partner in doing business?
8.0
1,616
9.4
117
Product Direction (% positive)
7.6
3,137
9.1
137
Features by Category
Core HR
8.1
704
8.8
27
8.5
803
6.8
29
Feature Not Available
Feature Not Available
8.2
603
8.2
24
8.3
679
8.4
26
8.4
744
9.5
29
Generative AI
6.2
60
7.7
14
Platform
7.6
959
7.6
92
7.6
665
8.2
89
7.6
573
Feature Not Available
8.2
1022
8.9
94
8.1
981
9.2
94
7.8
822
8.5
86
8.1
1027
8.3
94
8.3
991
8.8
92
Employee Self Service
8.7
2224
|
Verified
Not enough data
8.3
1721
|
Verified
Not enough data
8.1
1746
|
Verified
Not enough data
Administration
8.8
1983
|
Verified
Not enough data
8.3
1849
|
Verified
Not enough data
9.2
2154
|
Verified
Not enough data
8.4
1015
|
Verified
Not enough data
8.8
1903
|
Verified
Not enough data
8.7
1579
|
Verified
Not enough data
8.6
1605
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1884
|
Verified
Not enough data
Taxes
8.9
1881
|
Verified
Not enough data
8.8
1707
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1110
|
Verified
Not enough data
8.5
1372
|
Verified
Not enough data
8.2
1141
|
Verified
Not enough data
8.2
1149
|
Verified
Not enough data
Platform
8.3
1931
|
Verified
Not enough data
8.4
1967
|
Verified
Not enough data
8.4
2019
|
Verified
Not enough data
8.6
1783
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
995
9.2
117
8.4
917
9.0
114
7.8
691
8.4
108
8.2
798
8.2
109
8.2
796
7.9
99
8.6
1014
8.8
111
8.4
823
8.3
106
8.0
745
7.9
97
Benefits Administration Platform Features
8.5
995
9.2
117
8.4
917
9.0
114
7.8
691
8.4
108
8.2
798
8.2
109
8.2
796
7.9
99
8.6
1014
8.8
111
8.4
823
8.3
106
8.4
935
8.9
98
8.0
745
7.9
97
7.9
613
8.3
98
7.3
108
7.6
65
7.5
129
7.9
67
Generative AI
6.0
63
7.2
66
6.0
63
7.7
66
5.9
63
7.0
63
Platform
7.6
959
7.6
92
7.6
665
8.2
89
7.6
573
Feature Not Available
8.2
1022
8.9
94
8.1
981
9.2
94
7.8
822
8.5
86
8.1
1027
8.3
94
8.3
991
8.8
92
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
959
7.6
92
7.6
665
8.2
89
7.6
573
Feature Not Available
8.2
1022
8.9
94
8.1
981
9.2
94
7.8
822
8.5
86
8.1
1027
8.3
94
8.3
991
8.8
92
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
266
Not enough data
7.6
318
Not enough data
8.0
294
Not enough data
Platform
7.6
959
7.6
92
7.6
665
8.2
89
7.6
573
Feature Not Available
8.2
1022
8.9
94
8.1
981
9.2
94
7.8
822
8.5
86
8.1
1027
8.3
94
8.3
991
8.8
92
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
7.6
92
7.6
665
8.2
89
7.6
573
Feature Not Available
8.2
1022
8.9
94
8.1
981
9.2
94
7.8
822
8.5
86
8.1
1027
8.3
94
8.3
991
8.8
92
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
121
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
207
Not enough data
8.0
208
Not enough data
8.2
204
Not enough data
7.7
156
Not enough data
7.8
155
Not enough data
7.6
164
Not enough data
Platform Additional Functionality
8.5
232
Not enough data
7.6
157
Not enough data
7.7
158
Not enough data
8.2
193
Not enough data
8.2
202
Not enough data
Platform Data
7.8
156
Not enough data
8.0
181
Not enough data
8.1
191
Not enough data
Platform
7.6
959
7.6
92
7.6
665
8.2
89
7.6
573
Feature Not Available
8.2
1022
8.9
94
8.1
981
9.2
94
7.8
822
8.5
86
8.1
1027
8.3
94
8.3
991
8.8
92
Recruiting and Onboarding
7.6
318
Not enough data
8.1
423
Not enough data
Platform
7.6
959
7.6
92
7.6
665
8.2
89
7.6
573
Feature Not Available
8.2
1022
8.9
94
8.1
981
9.2
94
7.8
822
8.5
86
8.1
1027
8.3
94
8.3
991
8.8
92
Workforce Management Platform Features
7.9
135
Not enough data
7.7
143
Not enough data
8.6
208
Not enough data
8.6
190
Not enough data
7.9
142
Not enough data
7.9
128
Not enough data
8.2
164
Not enough data
8.4
195
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Employee Navigator are categorized as Benefits Administration and Core HR
Unique Categories
ADP Workforce Now is categorized as Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Employee Navigator has no unique categories
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Employee Navigator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Insurance
57.4%
Financial Services
3.4%
Human Resources
2.7%
Hospital & Health Care
2.7%
Non-Profit Organization Management
2.0%
Other
31.8%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
How Much Does Employee Navigator cost?
1 Comment
KB
There are different plan options. I use the Elite which is around $800 per month. This has the PTO , onboarding and task management. If you don't need...Read more
How do I run reports in employee Navigator?
1 Comment
KB
There are lots of great canned reports under the report tab. I also really like the column based and row reports. These let you customize what you want to...Read more
Employee Navigator has no more discussions with answers
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