G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that centralizes payroll, HR, time tracking, and benefits, which significantly streamlines processes and enhances operational efficiency across organizations.
Users say that the ease of setup for ADP Workforce Now is notably better, with many highlighting the intuitive onboarding wizard that simplifies the initial implementation process, while Client Cloud users have expressed challenges with setup, indicating a more cumbersome experience.
Reviewers mention that ADP Workforce Now receives high marks for its user-friendly navigation and payslip integration, making it easier for employees to access their information, whereas Client Cloud's interface has been described as less intuitive, impacting daily usability.
According to verified reviews, ADP Workforce Now stands out in customer support quality, with users appreciating the responsive assistance they receive, while Client Cloud's support has been noted as adequate but not as robust, leading to some user frustration.
Users highlight that ADP Workforce Now has a strong track record of meeting user requirements, with many praising its ability to resolve payroll issues promptly, contrasting with Client Cloud, where some users feel their specific needs are not fully addressed.
G2 reviewers indicate that Client Cloud offers valuable compliance tools and a well-researched library of information, which some users find beneficial, but overall, it struggles to compete with the higher satisfaction and feature richness reported by ADP Workforce Now users.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing available
Client Cloud
No pricing available
Free Trial
ADP Workforce Now
No trial information available
Client Cloud
No trial information available
Ratings
Meets Requirements
8.6
3,190
7.0
15
Ease of Use
8.3
3,411
7.7
15
Ease of Setup
7.7
1,858
4.5
7
Ease of Admin
8.1
1,640
6.3
8
Quality of Support
7.9
2,892
7.0
14
Has the product been a good partner in doing business?
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
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