Compare ADP Workforce Now and Calabrio ONE 
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Mid-Market (55.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,940)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowCalabrio ONE
Star Rating
(381)4.5 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Calabrio ONESummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that centralizes payroll, HR, time tracking, and benefits, which significantly improves operational efficiency across organizations. Users appreciate how it resolves issues like timely salary payments, making it a reliable choice for businesses.
- Users say that Calabrio ONE stands out for its user-friendly interface, allowing even regular agents to easily check colleagues’ schedules without needing extra permissions. This flexibility is highlighted by feedback on its ability to facilitate shift swaps among teammates, enhancing team collaboration.
- Reviewers mention that while ADP Workforce Now has a solid overall satisfaction score, it faces challenges in ease of setup compared to Calabrio ONE. Users have noted that the onboarding process can be less intuitive, which may require additional time for configuration.
- According to verified reviews, Calabrio ONE shines in its quality of support, with users praising the responsiveness and helpfulness of the support team. This contrasts with ADP Workforce Now, where some users feel that support could be improved, particularly in addressing specific workflow needs.
- G2 reviewers highlight that ADP Workforce Now is particularly strong in time and attendance tracking, with users noting its effectiveness in managing these critical functions. However, Calabrio ONE also receives high marks in this area, with users appreciating its robust features for labor forecasting and shift scheduling.
- Users report that while both platforms offer good customization options, Calabrio ONE is often seen as more flexible, allowing for easier adjustments to meet specific business needs. This is reflected in user feedback that emphasizes the platform's adaptability in responding to workforce management challenges.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableCalabrio ONE
No pricing availableFree Trial
ADP Workforce Now
No trial information availableCalabrio ONE
No trial information availableRatings
Meets Requirements
8.6
3,193
8.8
304
Ease of Use
8.3
3,414
9.0
312
Ease of Setup
7.7
1,861
8.6
219
Ease of Admin
8.1
1,641
8.5
143
Quality of Support
7.9
2,895
9.0
288
Has the product been a good partner in doing business?
8.0
1,623
8.8
144
Product Direction (% positive)
7.6
3,159
9.1
300
Features by Category
Core HR
8.1
705
Not enough data
8.5
807
Not enough data
Feature Not Available
Not enough data
8.2
603
Not enough data
8.3
680
Not enough data
8.4
745
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.6
959
8.5
76
7.6
665
8.4
71
7.6
572
8.5
76
8.2
1023
8.9
76
8.1
984
9.1
77
7.9
823
8.4
78
8.1
1030
8.6
75
8.3
991
8.3
76
Employee Self Service
8.7
2230
|
Verified
Not enough data
8.4
1725
|
Verified
Not enough data
8.1
1750
|
Verified
Not enough data
Administration
8.8
1987
|
Verified
Not enough data
8.3
1852
|
Verified
Not enough data
9.2
2154
|
Verified
Not enough data
8.4
1013
|
Verified
Not enough data
8.8
1903
|
Verified
Not enough data
8.7
1578
|
Verified
Not enough data
8.6
1605
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1884
|
Verified
Not enough data
Taxes
8.9
1880
|
Verified
Not enough data
8.8
1706
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1108
|
Verified
Not enough data
8.5
1370
|
Verified
Not enough data
8.2
1139
|
Verified
Not enough data
8.2
1147
|
Verified
Not enough data
Platform
8.3
1930
|
Verified
Not enough data
8.4
1967
|
Verified
Not enough data
8.4
2021
|
Verified
Not enough data
8.6
1782
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1015
Not enough data
8.4
823
Not enough data
8.0
745
Not enough data
Benefits Administration Platform Features
8.5
997
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1015
Not enough data
8.4
823
Not enough data
8.4
935
Not enough data
8.0
745
Not enough data
7.9
613
Not enough data
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
8.5
76
7.6
665
8.4
71
7.6
572
8.5
76
8.2
1023
8.9
76
8.1
984
9.1
77
7.9
823
8.4
78
8.1
1030
8.6
75
8.3
991
8.3
76
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
959
8.5
76
7.6
665
8.4
71
7.6
572
8.5
76
8.2
1023
8.9
76
8.1
984
9.1
77
7.9
823
8.4
78
8.1
1030
8.6
75
8.3
991
8.3
76
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
265
Not enough data
7.6
317
Not enough data
8.0
293
Not enough data
Platform
7.6
959
8.5
76
7.6
665
8.4
71
7.6
572
8.5
76
8.2
1023
8.9
76
8.1
984
9.1
77
7.9
823
8.4
78
8.1
1030
8.6
75
8.3
991
8.3
76
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
8.5
76
7.6
665
8.4
71
7.6
572
8.5
76
8.2
1023
8.9
76
8.1
984
9.1
77
7.9
823
8.4
78
8.1
1030
8.6
75
8.3
991
8.3
76
Quality Assurance
Not enough data
9.3
75
Not enough data
8.9
74
Not enough data
9.0
76
Engagement
Not enough data
8.7
77
Not enough data
9.2
75
Not enough data
9.1
73
Performance
Not enough data
8.6
69
Not enough data
9.2
75
Generative AI
Not enough data
9.3
23
Not enough data
9.1
23
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
122
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
145
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Workforce Management
Not enough data
9.1
147
|
Verified
Not enough data
8.9
147
|
Verified
Not enough data
9.2
149
|
Verified
Not enough data
8.8
140
|
Verified
Not enough data
8.3
137
Administration
Not enough data
8.7
145
|
Verified
Not enough data
8.9
146
|
Verified
Not enough data
8.7
149
|
Verified
Not enough data
8.9
147
|
Verified
Not enough data
8.8
145
|
Verified
Feedback Management
Not enough data
8.6
23
Not enough data
8.5
23
Not enough data
8.5
26
Feedback Analysis
Not enough data
8.3
23
Not enough data
7.2
23
Not enough data
7.6
20
Feedback Sources
Not enough data
8.5
16
Not enough data
8.2
17
Not enough data
8.1
14
Not enough data
8.1
18
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
206
Not enough data
8.0
208
Not enough data
8.2
203
Not enough data
7.7
155
Not enough data
7.8
154
Not enough data
7.6
163
Not enough data
Platform Additional Functionality
8.5
231
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
192
Not enough data
8.2
201
Not enough data
Platform Data
7.8
155
Not enough data
8.0
180
Not enough data
8.1
190
Not enough data
Platform
7.6
959
8.5
76
7.6
665
8.4
71
7.6
572
8.5
76
8.2
1023
8.9
76
8.1
984
9.1
77
7.9
823
8.4
78
8.1
1030
8.6
75
8.3
991
8.3
76
Recruiting and Onboarding
7.6
317
Not enough data
8.1
421
Not enough data
Platform
7.6
959
8.5
76
7.6
665
8.4
71
7.6
572
8.5
76
8.2
1023
8.9
76
8.1
984
9.1
77
7.9
823
8.4
78
8.1
1030
8.6
75
8.3
991
8.3
76
Workforce Management Platform Features
7.9
135
8.9
82
7.8
144
9.1
87
8.6
214
9.1
87
8.6
193
9.0
86
7.9
143
8.8
78
7.9
128
8.6
80
8.3
165
9.0
86
8.5
196
8.8
83
7.8
134
8.2
82
7.6
146
7.9
77
Categories
Categories
Shared Categories
ADP Workforce Now and Calabrio ONE are categorized as Workforce Management
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Calabrio ONE is categorized as Feedback Analytics, SAP Store, Contact Center Quality Assurance, Speech Analytics, and Contact Center Workforce
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Calabrio ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.8%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
76.9%
Consumer Services
13.0%
Hospital & Health Care
11.5%
Financial Services
11.0%
Information Technology and Services
6.8%
Telecommunications
6.8%
Other
51.0%
Alternatives
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
What is calabrio one smart desktop?
1 Comment
SK
It gives access to supervisors/managers to view agents screen activity, Eg:what agents see on their actual desktop/monitor.Read more
What is calabrio WFM?
1 Comment
MC
Calabrio WFM enables your organization, through its core functionality, to plan and manage your operations through advanced forecasting, dynamic scheduling...Read more
Calabrio ONE has no more discussions with answers
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