G2 reviewers report that ADP Workforce Now excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate features like automated support and self-help tools that simplify payroll deductions and allow staff to easily access paystubs and other important information.
According to verified reviews, BeneTrac offers a unique advantage with its single point of entry for benefit enrollments, which eliminates the need for outdated practices like faxing documents to carriers. Users also highlight the convenience of self-generating COBRA continuation notices, making the process more efficient.
Reviewers mention that ADP Workforce Now has a significantly higher overall satisfaction score, reflecting its strong market presence and reliability. With over 3,800 reviews, users consistently express their approval of its features, such as the ease of accessing time cards and finding necessary documents.
Users say that while BeneTrac is user-friendly, it faces challenges in areas like setup and administrative tasks, with feedback indicating that the platform could improve in these aspects. The reports wizard and customer service features are appreciated, but some users find the overall experience less streamlined compared to ADP Workforce Now.
According to recent feedback, ADP Workforce Now stands out for its robust support quality, with users noting that the platform has been a reliable partner in their business operations. Reviewers specifically mention the helpfulness of the support team and the effectiveness of the self-service portal.
G2 reviewers highlight that while BeneTrac has strengths in benefits record management and reporting, it struggles with overall integration and ease of use compared to ADP Workforce Now. Users appreciate the ease of downloading reports but desire a more cohesive experience across the platform.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing available
BeneTrac
No pricing available
Free Trial
ADP Workforce Now
No trial information available
BeneTrac
No trial information available
Ratings
Meets Requirements
8.6
3,169
7.0
10
Ease of Use
8.3
3,390
7.8
9
Ease of Setup
7.7
1,837
6.0
5
Ease of Admin
8.1
1,634
6.0
5
Quality of Support
7.9
2,875
6.0
8
Has the product been a good partner in doing business?
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
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