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Compare ADP Workforce Now and Benepass 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Mid-Market (60.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,907)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowBenepass
Star Rating
(170)4.8 out of 5
Market Segments
Mid-Market (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BenepassSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing automated support and self-help tools, making payroll deductions seamless for users. Many appreciate the convenience of accessing paystubs and relevant information easily, highlighting its user-friendly interface.
- Users say that Benepass stands out for its flexibility, allowing employees to manage various expenses like commuter costs and wellness without being locked into a single vendor. This adaptability is particularly praised, as it meets diverse needs effectively.
- Reviewers mention that while ADP Workforce Now has a solid overall satisfaction score, it faces challenges in specific areas like ease of setup, where users have noted some configuration difficulties. However, the intuitive onboarding process is often highlighted as a positive aspect.
- According to verified reviews, Benepass shines in its ease of use, especially with features like Touch Pay terminals that allow users to manage their benefits directly from their phones. This modern approach resonates well with users looking for convenience.
- G2 reviewers indicate that while ADP Workforce Now has a larger market presence and a wealth of user feedback, Benepass has garnered high ratings for its quality of support and product direction, suggesting a strong commitment to user satisfaction and continuous improvement.
- Users highlight that Benepass's strict categorization policies can sometimes lead to frustrations, but they appreciate the overall ease of managing HSA funds and other benefits, indicating a balance between flexibility and necessary oversight.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableBenepass
No pricing availableFree Trial
ADP Workforce Now
No trial information availableBenepass
No trial information availableRatings
Meets Requirements
8.6
3,169
9.6
143
Ease of Use
8.3
3,390
9.6
152
Ease of Setup
7.7
1,836
9.6
52
Ease of Admin
8.1
1,633
8.1
6
Quality of Support
7.9
2,875
9.6
128
Has the product been a good partner in doing business?
8.0
1,616
9.2
6
Product Direction (% positive)
7.6
3,137
9.3
147
Features by Category
Core HR
8.1
704
Not enough data
8.5
803
Not enough data
Feature Not Available
Not enough data
8.2
603
Not enough data
8.3
679
Not enough data
8.4
744
Not enough data
Generative AI
6.2
60
Not enough data
Platform
7.6
959
8.9
33
7.6
665
8.9
25
7.6
573
9.1
27
8.2
1022
9.6
45
8.1
981
9.7
63
7.8
822
9.9
60
8.1
1027
9.7
42
8.3
991
9.6
50
Employee Self Service
8.7
2224
|
Verified
Not enough data
8.3
1721
|
Verified
Not enough data
8.1
1746
|
Verified
Not enough data
Administration
8.8
1983
|
Verified
Not enough data
8.3
1849
|
Verified
Not enough data
9.2
2154
|
Verified
Not enough data
8.4
1015
|
Verified
Not enough data
8.8
1903
|
Verified
Not enough data
8.7
1579
|
Verified
Not enough data
8.6
1605
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1884
|
Verified
Not enough data
Taxes
8.9
1881
|
Verified
Not enough data
8.8
1707
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1110
|
Verified
Not enough data
8.5
1372
|
Verified
Not enough data
8.2
1141
|
Verified
Not enough data
8.2
1149
|
Verified
Not enough data
Platform
8.3
1931
|
Verified
Not enough data
8.4
1967
|
Verified
Not enough data
8.4
2019
|
Verified
Not enough data
8.6
1783
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
995
9.7
55
8.4
917
9.2
38
7.8
691
9.0
33
8.2
798
9.3
34
8.2
796
9.6
46
8.6
1014
9.8
63
8.4
823
9.6
24
8.0
745
9.8
56
Benefits Administration Platform Features
8.5
995
9.7
55
8.4
917
9.2
38
7.8
691
9.0
33
8.2
798
9.3
34
8.2
796
9.6
46
8.6
1014
9.8
63
8.4
823
9.6
24
8.4
935
9.7
43
8.0
745
9.8
56
7.9
613
9.5
23
7.3
108
9.8
21
7.5
129
9.8
37
Generative AI
6.0
63
8.9
9
6.0
63
8.8
10
5.9
63
8.9
9
Platform
7.6
959
8.9
33
7.6
665
8.9
25
7.6
573
9.1
27
8.2
1022
9.6
45
8.1
981
9.7
63
7.8
822
9.9
60
8.1
1027
9.7
42
8.3
991
9.6
50
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
959
8.9
33
7.6
665
8.9
25
7.6
573
9.1
27
8.2
1022
9.6
45
8.1
981
9.7
63
7.8
822
9.9
60
8.1
1027
9.7
42
8.3
991
9.6
50
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
266
Not enough data
7.6
318
Not enough data
8.0
294
Not enough data
Platform
7.6
959
8.9
33
7.6
665
8.9
25
7.6
573
9.1
27
8.2
1022
9.6
45
8.1
981
9.7
63
7.8
822
9.9
60
8.1
1027
9.7
42
8.3
991
9.6
50
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
8.9
33
7.6
665
8.9
25
7.6
573
9.1
27
8.2
1022
9.6
45
8.1
981
9.7
63
7.8
822
9.9
60
8.1
1027
9.7
42
8.3
991
9.6
50
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Platform Basics
Not enough data
9.1
27
Not enough data
8.5
24
Not enough data
9.1
27
Platform Content
Not enough data
8.8
22
Not enough data
8.9
22
Not enough data
8.8
20
Not enough data
9.5
20
Platform Additional Functionality
Not enough data
9.7
22
Not enough data
9.4
19
Not enough data
8.4
19
Platform Performance
Not enough data
8.8
20
Not enough data
8.9
19
Generative AI
Not enough data
8.5
17
Not enough data
8.6
17
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
121
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Analytics - Lifestyle Spending Account (LSA)
Not enough data
8.8
32
Not enough data
8.6
32
Platform - Lifestyle Spending Account (LSA)
Not enough data
9.2
35
Not enough data
8.5
33
Not enough data
8.8
33
Not enough data
9.3
33
Platform - Health Savings Account (HSA)
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
9.6
9
Not enough data
8.3
8
Data - Health Savings Account (HSA)
Not enough data
9.0
8
Not enough data
8.8
8
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
207
Not enough data
8.0
208
Not enough data
8.2
204
Not enough data
7.7
156
Not enough data
7.8
155
Not enough data
7.6
164
Not enough data
Platform Additional Functionality
8.5
232
Not enough data
7.6
157
Not enough data
7.7
158
Not enough data
8.2
193
Not enough data
8.2
202
Not enough data
Platform Data
7.8
156
Not enough data
8.0
181
Not enough data
8.1
191
Not enough data
Platform
7.6
959
8.9
33
7.6
665
8.9
25
7.6
573
9.1
27
8.2
1022
9.6
45
8.1
981
9.7
63
7.8
822
9.9
60
8.1
1027
9.7
42
8.3
991
9.6
50
Recruiting and Onboarding
7.6
318
Not enough data
8.1
423
Not enough data
Platform
7.6
959
8.9
33
7.6
665
8.9
25
7.6
573
9.1
27
8.2
1022
9.6
45
8.1
981
9.7
63
7.8
822
9.9
60
8.1
1027
9.7
42
8.3
991
9.6
50
Workforce Management Platform Features
7.9
135
Not enough data
7.7
143
Not enough data
8.6
208
Not enough data
8.6
190
Not enough data
7.9
142
Not enough data
7.9
128
Not enough data
8.2
164
Not enough data
8.4
195
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Benepass are categorized as Benefits Administration
Unique Categories
ADP Workforce Now is categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Benepass is categorized as Lifestyle Spending Account (LSA), Health Savings Account (HSA), and Benefits Support
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Benepass
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Computer Software
23.8%
Information Technology and Services
13.7%
Internet
8.3%
Health, Wellness and Fitness
5.4%
Real Estate
4.2%
Other
44.6%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
What is Benepass used for?
1 Comment
Official Response from Benepass
Benepass is a platform that can deploy flexible benefits (such as a lifestyle spending account) and pre-tax accounts such as a FSA, HSA, Commuter account or...Read more
Benepass has no more discussions with answers
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