# ADP Workforce Now vs Benefitfocus Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ADP Workforce Now excels in providing a comprehensive solution for payroll and employee management, with users highlighting its reliability and innovative features that simplify payroll processing. Many appreciate its ability to integrate with other companies, making it a versatile choice for businesses.
- **Users say** Benefitfocus stands out for its strong support team, which aids in benefits administration and ensures smooth open enrollment processes. Reviewers have noted the user-friendly nature of the system for both admins and employees, contributing to a positive experience overall.
- **According to verified reviews** , ADP Workforce Now has a significant edge in user satisfaction, reflected in its higher G2 Score. Users frequently mention its effectiveness as a "one-stop shop" for managing employee data, which enhances day-to-day usability.
- **Reviewers mention** that Benefitfocus offers excellent reporting capabilities, making it easy to extract data and customize reports. This flexibility is particularly appreciated during open enrollment periods, where users find the system to be very accommodating.
- **Users highlight** that while ADP Workforce Now has a slightly more complex setup process, it ultimately provides a robust platform for managing employee information. In contrast, Benefitfocus is praised for its ease of setup, which can be a deciding factor for companies looking for a quick implementation.
- **G2 reviewers note** that both platforms have strong support features, but Benefitfocus receives higher marks for quality of support. Users appreciate the proactive assistance from their relationship managers, which helps them stay on track with benefits administration.



| | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 4,222 | 30 | 
| **Largest Market Segment** | Mid-Market (64.5% of reviews) | Enterprise (82.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ADP Workforce Now

Pros:
- Ease of Use (428 reviews)
- Helpful (218 reviews)

Cons:
- Poor Customer Support (175 reviews)
- Not User-Friendly (95 reviews)

### Benefitfocus

**Not enough data**

---
## Ratings Comparison
| Rating | ADP Workforce Now | Benefitfocus | 
|---|---|---|
  | **Meets Requirements** | 8.6 (3264 reviews) | 8.7 (27 reviews) | 
  | **Ease of Use** | 8.3 (3587 reviews) | 8.9 (26 reviews) | 
  | **Ease of Setup** | 7.7 (2019 reviews) | 8.0 (23 reviews) | 
  | **Ease of Admin** | 8.1 (1645 reviews) | 8.6 (25 reviews) | 
  | **Quality of Support** | 7.9 (2963 reviews) | 8.6 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (1627 reviews) | 8.8 (24 reviews) | 
  | **Product Direction (% positive)** | 7.6 (3217 reviews) | 8.7 (26 reviews) | 

---
## Pricing

### ADP Workforce Now

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Benefitfocus

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.9/10 | 1555 |
| **Benefitfocus** | N/A | N/A |

#### Core HR

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Organization Management** | 8.2 (712 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.5 (827 reviews) | Not enough data | 
| **Expense Management** | Feature Not Available | Not enough data | 
| **Salary Structures** | 8.2 (610 reviews) | Not enough data | 
| **Compliance** | 8.3 (687 reviews) | Not enough data | 
| **Benefits Administration** | 8.4 (761 reviews) | Not enough data | 

#### Generative AI

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **AI Text Summarization** | 6.3 (60 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 7.7 (21 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 7.9 (15 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | 8.5 (9 reviews) | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.7 (21 reviews) | 
| **Performance** | 8.1 (1009 reviews) | 8.7 (21 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.2 (18 reviews) | 
| **Reporting** | 8.1 (1070 reviews) | 7.7 (21 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 8.2 (21 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.6/10 | 2581 |
| **Benefitfocus** | N/A | N/A |

#### Employee Self Service

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Web Portal** | 8.7 (2257 reviews) ✓ Verified | Not enough data | 
| **Benefits Manager** | 8.4 (1742 reviews) ✓ Verified | Not enough data | 
| **Mobile** | 8.2 (1771 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Payroll Entry** | 8.8 (2020 reviews) ✓ Verified | Not enough data | 
| **Time Off Accrual** | 8.4 (1877 reviews) ✓ Verified | Not enough data | 
| **Direct Deposit** | 9.2 (2178 reviews) ✓ Verified | Not enough data | 
| **Expense Reimbursement** | 8.4 (1017 reviews) ✓ Verified | Not enough data | 
| **Pre-tax Deductions** | 8.8 (1913 reviews) ✓ Verified | Not enough data | 
| **Wage Garnishment** | 8.7 (1586 reviews) ✓ Verified | Not enough data | 
| **Approvals** | 8.6 (1613 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 9.0 (1860 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Delivery** | 9.0 (1889 reviews) ✓ Verified | Not enough data | 

#### Taxes

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Tax Calculation** | 8.9 (1904 reviews) ✓ Verified | Not enough data | 
| **Tax Filing** | 8.8 (1720 reviews) ✓ Verified | Not enough data | 
| **Automatic Tax Payment** | Feature Not Available | Not enough data | 

#### Integration

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **API / Integration** | 8.1 (1122 reviews) ✓ Verified | Not enough data | 
| **Time Tracking Integration** | 8.5 (1377 reviews) ✓ Verified | Not enough data | 
| **Accounting Integration** | 8.2 (1145 reviews) ✓ Verified | Not enough data | 
| **Core HR Integration** | 8.3 (1151 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Reporting and Dashboards** | 8.3 (1957 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.4 (1978 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.4 (2045 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 8.6 (1787 reviews) ✓ Verified | Not enough data | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.9/10 | 1708 |
| **Benefitfocus** | 8.6/10 | 23 |

#### Benefits Administration Platform Features

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Benefits Record Management** | 8.5 (1000 reviews) | 8.5 (22 reviews) | 
| **Enrollment Planning** | 8.4 (921 reviews) | 9.0 (22 reviews) | 
| **Third-Party Carrier Integration** | 7.8 (695 reviews) | 7.9 (21 reviews) | 
| **Document Management** | 8.2 (805 reviews) | 8.5 (16 reviews) | 
| **Total Compensation Statements** | 8.2 (799 reviews) | Not enough data | 
| **Self-Service Portal** | 8.6 (1020 reviews) | 9.2 (22 reviews) | 
| **Regulatory Compliance** | 8.4 (826 reviews) | 9.3 (15 reviews) | 
| **Mobile Benefits Access** | 8.0 (747 reviews) | 9.0 (18 reviews) | 

#### Benefits Administration Platform Features

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Benefits Record Management** | 8.5 (1000 reviews) | 8.5 (22 reviews) | 
| **Enrollment Planning** | 8.4 (921 reviews) | 9.0 (22 reviews) | 
| **Third-Party Carrier Integration** | 7.8 (695 reviews) | 7.9 (21 reviews) | 
| **Document Management** | 8.2 (805 reviews) | 8.5 (16 reviews) | 
| **Total Compensation Statements** | 8.2 (799 reviews) | Not enough data | 
| **Self-Service Portal** | 8.6 (1020 reviews) | 9.2 (22 reviews) | 
| **Regulatory Compliance** | 8.4 (826 reviews) | 9.3 (15 reviews) | 
| **Benefits Dashboards** | 8.4 (933 reviews) | 9.0 (22 reviews) | 
| **Mobile Benefits Access** | 8.0 (747 reviews) | 9.0 (18 reviews) | 
| **Integrations / APIs** | 7.9 (617 reviews) | 8.2 (18 reviews) | 
| **Internationalization** | 7.3 (109 reviews) | Not enough data | 
| **Mobility** | 7.5 (129 reviews) | Not enough data | 

#### Generative AI

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **AI Text Generation** | 6.1 (64 reviews) | Not enough data | 
| **AI Text Summarization** | 6.0 (64 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.0 (64 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 7.7 (21 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 7.9 (15 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | 8.5 (9 reviews) | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.7 (21 reviews) | 
| **Performance** | 8.1 (1009 reviews) | 8.7 (21 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.2 (18 reviews) | 
| **Reporting** | 8.1 (1070 reviews) | 7.7 (21 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 8.2 (21 reviews) | 

### Job Description Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.3/10 | 1404 |
| **Benefitfocus** | N/A | N/A |

#### Basics

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Interoperability** | 8.2 (72 reviews) | Not enough data | 
| **Performance** | 8.6 (86 reviews) | Not enough data | 
| **Reporting** | 8.4 (88 reviews) | Not enough data | 

#### Content

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Automation** | 8.4 (79 reviews) | Not enough data | 
| **Content Creation** | 8.4 (71 reviews) | Not enough data | 
| **Distribution Features** | 8.5 (75 reviews) | Not enough data | 

#### Logistics

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Integrations & APIs** | 8.1 (71 reviews) | Not enough data | 
| **User, Role and Access Management** | 8.5 (82 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Job Posting** | 8.0 (294 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 7.7 (21 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 7.9 (15 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | 8.5 (9 reviews) | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.7 (21 reviews) | 
| **Performance** | 8.1 (1009 reviews) | 8.7 (21 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.2 (18 reviews) | 
| **Reporting** | 8.1 (1070 reviews) | 7.7 (21 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 8.2 (21 reviews) | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.1/10 | 1411 |
| **Benefitfocus** | N/A | N/A |

#### Basics

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Reporting** | 8.4 (71 reviews) | Not enough data | 
| **Interoperability** | 8.5 (53 reviews) | Not enough data | 
| **Performance** | 8.5 (63 reviews) | Not enough data | 

#### Additional Functionality

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Dashboard** | 8.5 (68 reviews) | Not enough data | 
| **Cloud** | 8.7 (59 reviews) | Not enough data | 
| **Mobility** | 8.5 (63 reviews) | Not enough data | 

#### Content

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Automation** | 8.4 (63 reviews) | Not enough data | 
| **File Sharing** | 8.5 (57 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Sourcing and Candidate Identification** | 7.6 (263 reviews) | Not enough data | 
| **Interview Scheduling** | 7.5 (316 reviews) | Not enough data | 
| **Applicant Tracking** | 8.0 (291 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 7.7 (21 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 7.9 (15 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | 8.5 (9 reviews) | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.7 (21 reviews) | 
| **Performance** | 8.1 (1009 reviews) | 8.7 (21 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.2 (18 reviews) | 
| **Reporting** | 8.1 (1070 reviews) | 7.7 (21 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 8.2 (21 reviews) | 

### Interview Scheduling

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.0/10 | 1264 |
| **Benefitfocus** | N/A | N/A |

#### Platform Basics

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Interoperability** | 8.1 (48 reviews) | Not enough data | 
| **Performance** | 8.4 (59 reviews) | Not enough data | 

#### Platform Content

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Automation** | 8.4 (58 reviews) | Not enough data | 
| **Reminders** | 8.3 (61 reviews) | Not enough data | 
| **Email Template** | 8.3 (60 reviews) | Not enough data | 
| **Booking** | 7.7 (49 reviews) | Not enough data | 
| **Rescheduling** | 8.1 (54 reviews) | Not enough data | 

#### Platform Performance

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Reporting** | 8.1 (63 reviews) | Not enough data | 
| **Monitoring** | 8.2 (56 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 7.7 (21 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 7.9 (15 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | 8.5 (9 reviews) | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.7 (21 reviews) | 
| **Performance** | 8.1 (1009 reviews) | 8.7 (21 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.2 (18 reviews) | 
| **Reporting** | 8.1 (1070 reviews) | 7.7 (21 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 8.2 (21 reviews) | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.6/10 | 76 |
| **Benefitfocus** | N/A | N/A |

#### Operations

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Personnel Management** | 8.9 (62 reviews) | Not enough data | 
| **Talent Management** | 8.8 (56 reviews) | Not enough data | 
| **Regulation and Compliance** | 8.4 (62 reviews) | Not enough data | 
| **Metrics and Reporting** | 8.5 (63 reviews) | Not enough data | 
| **Third-Party Integrations** | 8.6 (59 reviews) | Not enough data | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.1/10 | 188 |
| **Benefitfocus** | N/A | N/A |

#### Performance reviews

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **360 Reviews** | 8.2 (113 reviews) ✓ Verified | Not enough data | 
| **Customizable Forms** | 8.0 (128 reviews) ✓ Verified | Not enough data | 
| **Review Status Tracking** | 8.3 (139 reviews) ✓ Verified | Not enough data | 

#### Goals

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Goal-Setting** | 8.1 (126 reviews) ✓ Verified | Not enough data | 
| **Company Goals And OKRs** | 7.9 (110 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Continuous Feedback** | 8.0 (130 reviews) ✓ Verified | Not enough data | 
| **Requesting Feedback** | 7.9 (118 reviews) | Not enough data | 
| **1-On-1 Meetings** | Feature Not Available | Not enough data | 
| **Public Praise** | Feature Not Available | Not enough data | 

#### Data

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Dashboards And Reports** | 8.5 (165 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.2 (136 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Performance Management

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Multi-step Planning** | 8.2 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (22 reviews) | Not enough data | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.4/10 | 98 |
| **Benefitfocus** | N/A | N/A |

#### Reports

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Score Cards** | 7.2 (67 reviews) | Not enough data | 
| **Customizability** | 8.0 (86 reviews) | Not enough data | 
| **Graphs and Charts** | 7.7 (75 reviews) | Not enough data | 
| **Dashboards** | 8.1 (80 reviews) | Not enough data | 

#### Cleaning

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Filtering** | 8.0 (77 reviews) | Not enough data | 
| **Levels of Measurement** | 7.9 (72 reviews) | Not enough data | 
| **Transformation** | 8.0 (73 reviews) | Not enough data | 

#### Generative AI

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **AI Text-to-Image** | 6.2 (40 reviews) | Not enough data | 
| **AI Text Generation** | 6.5 (40 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.3 (40 reviews) | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Benefitfocus** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Benefitfocus** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Benefitfocus** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | N/A | N/A |
| **Benefitfocus** | N/A | N/A |

#### Generative AI

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 7.8/10 | 1429 |
| **Benefitfocus** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (19 reviews) | Not enough data | 
| **Decision Making** | 7.0 (19 reviews) | Not enough data | 

#### Platform Content

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Forms Library** | 8.0 (207 reviews) | Not enough data | 
| **E-Forms** | 8.0 (209 reviews) | Not enough data | 
| **E-Signature** | 8.2 (204 reviews) | Not enough data | 
| **Background Checks** | 7.7 (156 reviews) | Not enough data | 
| **Offer Letter Approvals** | 7.8 (155 reviews) | Not enough data | 
| **Offer Letter Templates** | 7.6 (164 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Self-Service Portal** | 8.5 (234 reviews) | Not enough data | 
| **Automated Team Introductions** | 7.6 (156 reviews) | Not enough data | 
| **Compliance Training** | 7.8 (157 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 8.2 (193 reviews) | Not enough data | 
| **Onboarding Notifications** | 8.2 (204 reviews) | Not enough data | 

#### Platform Data

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.8 (154 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 8.0 (183 reviews) | Not enough data | 
| **Visualization** | 8.1 (189 reviews) | Not enough data | 

#### Platform

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 7.7 (21 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 7.9 (15 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | 8.5 (9 reviews) | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.7 (21 reviews) | 
| **Performance** | 8.1 (1009 reviews) | 8.7 (21 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.2 (18 reviews) | 
| **Reporting** | 8.1 (1070 reviews) | 7.7 (21 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 8.2 (21 reviews) | 

#### Recruiting and Onboarding

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Interview Scheduling** | 7.5 (316 reviews) | Not enough data | 
| **Onboarding** | 8.1 (435 reviews) | Not enough data | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Workforce Now** | 8.1/10 | 1306 |
| **Benefitfocus** | N/A | N/A |

#### Platform

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Customization ** | 7.7 (979 reviews) | 7.7 (21 reviews) | 
| **Integration APIs** | 7.6 (679 reviews) | 7.9 (15 reviews) | 
| **Internationalization** | 7.6 (573 reviews) | 8.5 (9 reviews) | 
| **User, Role, and Access Management** | 8.2 (1045 reviews) | 8.7 (21 reviews) | 
| **Performance** | 8.1 (1009 reviews) | 8.7 (21 reviews) | 
| **Mobility** | 7.9 (839 reviews) | 8.2 (18 reviews) | 
| **Reporting** | 8.1 (1070 reviews) | 7.7 (21 reviews) | 
| **Dashboards** | 8.3 (1004 reviews) | 8.2 (21 reviews) | 

#### Workforce Management Platform Features

| Feature | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Labor Forecasting** | 7.9 (137 reviews) | Not enough data | 
| **Shift Scheduling** | 7.8 (148 reviews) | Not enough data | 
| **Time & Attendance Tracking** | 8.6 (231 reviews) | Not enough data | 
| **Absence & Leave Management** | 8.6 (207 reviews) | Not enough data | 
| **Skills Management** | 8.0 (145 reviews) | Not enough data | 
| **Succession Planning** | 7.9 (132 reviews) | Not enough data | 
| **Workforce Analytics** | 8.2 (172 reviews) | Not enough data | 
| **Self-Service Capabilities** | 8.5 (202 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | 7.8 (138 reviews) | Not enough data | 
| **Team Communication** | 7.7 (151 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration)

**Unique to ADP Workforce Now (11):** [Core HR Software](https://www.g2.com/categories/core-hr), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Payroll Software](https://www.g2.com/categories/payroll), [Performance Management Software](https://www.g2.com/categories/performance-management), [HCM Software](https://www.g2.com/categories/hcm-software), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Interview Scheduling Software](https://www.g2.com/categories/interview-scheduling), [Job Description Management Software](https://www.g2.com/categories/job-description-management), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr)



---
## Reviewer Demographics

### By Company Size

| Segment | ADP Workforce Now | Benefitfocus | 
|---|---|---|
| **Small-Business** | 15.8% | 0% | 
| **Mid-Market** | 64.5% | 17.9% | 
| **Enterprise** | 19.7% | 82.1% | 

### By Industry

#### ADP Workforce Now

- **Hospital & Health Care:** 6.7%
- **Non-Profit Organization Management:** 5.1%
- **Information Technology and Services:** 4.3%
- **Computer Software:** 3.6%
- **Retail:** 3.2%
- **Financial Services:** 3.1%
- **Human Resources:** 2.9%
- **Construction:** 2.6%
- **Education Management:** 2.5%
- **Hospitality:** 2.3%
- **Other:** 63.7%

#### Benefitfocus

- **Retail:** 14.3%
- **Education Management:** 7.1%
- **Higher Education:** 7.1%
- **Human Resources:** 7.1%
- **Insurance:** 7.1%
- **Music:** 7.1%
- **Restaurants:** 7.1%
- **Non-Profit Organization Management:** 3.6%
- **Mining & Metals:** 3.6%
- **Mechanical or Industrial Engineering:** 3.6%
- **Other:** 32.1%

---
## Alternatives

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---
## Top Discussions

### ADP Workforce Now

- Title: [How does Workforce Now compare to other payroll services?](https://www.g2.com/discussions/25502-how-does-workforce-now-compare-to-other-payroll-services) — 6 comments, 3 upvotes
  > **Top comment:** "ADP offers a comprehensive payroll service.  They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant.  "
- Title: [How is ADP Workforce Now transforming human resource management and payroll processing in organizations?](https://www.g2.com/discussions/how-is-adp-workforce-now-transforming-human-resource-management-and-payroll-processing-in-organizations) — 3 comments
  > **Top comment:** "Reduces manual calculations, tax filings, and compliance risks."
- Title: [Is ADP Workforce Now an HRIS?](https://www.g2.com/discussions/is-adp-workforce-now-an-hris) — 3 comments
  > **Top comment:** "Yes"
- Title: [Vacation approval customization](https://www.g2.com/discussions/vacation-approval-customization) — 3 comments, 1 upvote
  > **Top comment:** "Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right..."
- Title: [How is ADP Workforce Now being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-adp-workforce-now-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) — 2 comments
  > **Top comment:** "It is not. In my opinion, the software is too complicated and decreases operation efficiency. "

### Benefitfocus

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adp-workforce-now-vs-benefitfocus)