Compare ADP Workforce Now and Alight Benefits Administration
At a Glance
Market Segments
Mid-Market (64.6% of reviews)
Enterprise (73.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(4,205)4.2 out of 5
Market Segments
Mid-Market (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce Now
Alight Benefits Administration
Star Rating
(23)3.8 out of 5
Market Segments
Enterprise (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Alight Benefits Administration
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that integrates payroll, HR, time tracking, and benefits, which significantly enhances operational efficiency. Users appreciate features like the intuitive navigation and payslip integration, making it easier to manage employee compensation.
- Users say that Alight Benefits Administration shines in its self-service capabilities, allowing employees to easily access and manage their benefits. This feature is particularly praised for its configurability, making it suitable for various organizational needs, which can lead to a more personalized user experience.
- According to verified reviews, ADP Workforce Now has a notably higher overall satisfaction score compared to Alight Benefits Administration, indicating that users feel more positively about their experience with ADP. This is reflected in the substantial number of recent reviews, which highlight the platform's reliability and effectiveness in meeting user needs.
- Reviewers mention that while ADP Workforce Now has a slightly more complex setup process, it ultimately pays off with a robust feature set that supports various HR functions. In contrast, Alight Benefits Administration is noted for its easier setup, but some users feel it lacks the depth of features found in ADP's offering.
- Users highlight that ADP Workforce Now's quality of support is generally rated higher, with many users expressing satisfaction with the assistance they receive. In comparison, Alight Benefits Administration's support is seen as adequate but not as highly rated, which could impact user experience during critical times.
- G2 reviewers note that while both platforms have strong benefits management features, ADP Workforce Now's benefits record management and enrollment planning scores are slightly lower than those of Alight. However, ADP's overall user experience and satisfaction seem to outweigh these specific areas, making it a more favorable choice for many organizations.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableAlight Benefits Administration
No pricing availableFree Trial
ADP Workforce Now
No trial information availableAlight Benefits Administration
No trial information availableRatings
Meets Requirements
8.6
3,257
8.3
17
Ease of Use
8.3
3,578
7.6
17
Ease of Setup
7.7
2,010
8.5
8
Ease of Admin
8.1
1,644
8.1
7
Quality of Support
7.9
2,956
7.6
15
Has the product been a good partner in doing business?
8.0
1,626
8.3
7
Product Direction (% positive)
7.6
3,211
7.9
17
Features by Category
Core HR
8.2
711
Not enough data
8.5
824
Not enough data
Feature Not Available
Not enough data
8.2
609
Not enough data
8.3
685
Not enough data
8.4
759
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.7
977
Feature Not Available
7.6
678
Feature Not Available
7.6
572
Feature Not Available
8.2
1042
Feature Not Available
8.1
1005
Feature Not Available
7.9
837
Feature Not Available
8.1
1066
Feature Not Available
8.3
1002
Feature Not Available
Employee Self Service
8.7
2254
|
Verified
Not enough data
8.4
1740
|
Verified
Not enough data
8.2
1769
|
Verified
Not enough data
Administration
8.8
2017
|
Verified
Not enough data
8.4
1874
|
Verified
Not enough data
9.2
2175
|
Verified
Not enough data
8.4
1015
|
Verified
Not enough data
8.8
1910
|
Verified
Not enough data
8.7
1584
|
Verified
Not enough data
8.6
1611
|
Verified
Not enough data
9.0
1858
|
Verified
Not enough data
9.0
1887
|
Verified
Not enough data
Taxes
8.9
1900
|
Verified
Not enough data
8.8
1717
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1120
|
Verified
Not enough data
8.5
1375
|
Verified
Not enough data
8.2
1143
|
Verified
Not enough data
8.2
1149
|
Verified
Not enough data
Platform
8.3
1953
|
Verified
Not enough data
8.4
1976
|
Verified
Not enough data
8.4
2042
|
Verified
Not enough data
8.6
1785
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
999
8.9
11
8.4
920
9.1
11
7.8
694
7.6
11
8.2
804
Feature Not Available
8.2
798
7.8
10
8.6
1018
8.3
12
8.4
824
9.1
11
8.0
746
7.3
11
Benefits Administration Platform Features
8.5
999
8.9
11
8.4
920
9.1
11
7.8
694
7.6
11
8.2
804
Feature Not Available
8.2
798
7.8
10
8.6
1018
8.3
12
8.4
824
9.1
11
8.4
932
8.9
9
8.0
746
7.3
11
7.9
616
7.3
10
7.3
108
7.0
9
7.5
128
7.2
9
Generative AI
6.0
63
7.4
7
6.0
63
7.1
7
5.9
63
6.7
7
Platform
7.7
977
Feature Not Available
7.6
678
Feature Not Available
7.6
572
Feature Not Available
8.2
1042
Feature Not Available
8.1
1005
Feature Not Available
7.9
837
Feature Not Available
8.1
1066
Feature Not Available
8.3
1002
Feature Not Available
Basics
8.2
72
Not enough data
8.6
86
Not enough data
8.4
88
Not enough data
Content
8.4
79
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
71
Not enough data
8.5
82
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.7
977
Feature Not Available
7.6
678
Feature Not Available
7.6
572
Feature Not Available
8.2
1042
Feature Not Available
8.1
1005
Feature Not Available
7.9
837
Feature Not Available
8.1
1066
Feature Not Available
8.3
1002
Feature Not Available
Basics
8.4
71
Not enough data
8.5
53
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
68
Not enough data
8.7
59
Not enough data
8.5
63
Not enough data
Content
8.4
63
Not enough data
8.5
57
Not enough data
Recruiting and Onboarding
7.6
263
Not enough data
7.5
316
Not enough data
8.0
291
Not enough data
Platform
7.7
977
Feature Not Available
7.6
678
Feature Not Available
7.6
572
Feature Not Available
8.2
1042
Feature Not Available
8.1
1005
Feature Not Available
7.9
837
Feature Not Available
8.1
1066
Feature Not Available
8.3
1002
Feature Not Available
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
60
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
63
Not enough data
8.2
56
Not enough data
Platform
7.7
977
Feature Not Available
7.6
678
Feature Not Available
7.6
572
Feature Not Available
8.2
1042
Feature Not Available
8.1
1005
Feature Not Available
7.9
837
Feature Not Available
8.1
1066
Feature Not Available
8.3
1002
Feature Not Available
Operations
8.9
62
Not enough data
8.8
56
Not enough data
8.4
62
Not enough data
8.5
63
Not enough data
8.6
59
Not enough data
Platform Basics
Not enough data
5.6
6
Not enough data
6.7
5
Not enough data
7.8
6
Platform Content
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
5.6
6
Not enough data
6.1
6
Platform Additional Functionality
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Platform Performance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
8.2
111
|
Verified
Not enough data
8.0
126
|
Verified
Not enough data
8.3
137
|
Verified
Not enough data
Goals
8.1
124
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
128
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.5
161
|
Verified
Not enough data
8.2
134
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.8
20
Not enough data
Reports
7.2
67
Not enough data
8.0
86
Not enough data
7.7
75
Not enough data
8.1
80
Not enough data
Cleaning
8.0
77
Not enough data
7.9
72
Not enough data
8.0
73
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
207
Not enough data
8.0
209
Not enough data
8.2
204
Not enough data
7.7
156
Not enough data
7.8
155
Not enough data
7.6
164
Not enough data
Platform Additional Functionality
8.5
234
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
193
Not enough data
8.2
204
Not enough data
Platform Data
7.8
154
Not enough data
8.0
183
Not enough data
8.1
189
Not enough data
Platform
7.7
977
Feature Not Available
7.6
678
Feature Not Available
7.6
572
Feature Not Available
8.2
1042
Feature Not Available
8.1
1005
Feature Not Available
7.9
837
Feature Not Available
8.1
1066
Feature Not Available
8.3
1002
Feature Not Available
Recruiting and Onboarding
7.5
316
Not enough data
8.1
435
Not enough data
Platform
7.7
977
Feature Not Available
7.6
678
Feature Not Available
7.6
572
Feature Not Available
8.2
1042
Feature Not Available
8.1
1005
Feature Not Available
7.9
837
Feature Not Available
8.1
1066
Feature Not Available
8.3
1002
Feature Not Available
Workforce Management Platform Features
7.9
135
Not enough data
7.8
146
Not enough data
8.6
229
Not enough data
8.6
204
Not enough data
7.9
143
Not enough data
7.9
130
Not enough data
8.2
170
Not enough data
8.5
199
Not enough data
7.8
136
Not enough data
7.6
149
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Alight Benefits Administration are categorized as Benefits Administration
Unique Categories
ADP Workforce Now is categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Alight Benefits Administration is categorized as Benefits Support
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Alight Benefits Administration
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.1%
Information Technology and Services
4.3%
Computer Software
3.6%
Retail
3.2%
Other
77.0%
Human Resources
13.0%
Utilities
8.7%
Management Consulting
8.7%
Accounting
4.3%
Airlines/Aviation
4.3%
Other
60.9%
Alternatives
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
MM
ADP offers a comprehensive payroll service. They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant. Read more
How is ADP Workforce Now transforming human resource management and payroll processing in organizations?
2 Comments
VB
Reduces manual calculations, tax filings, and compliance risks.Read more
Alight Benefits Administration has no discussions with answers
