G2 reviewers report that Gusto excels in ease of use, with many users highlighting its intuitive interface and seamless navigation. One user mentioned, "I like Gusto because of its ease of use and excellent customer service," which reflects the overall satisfaction with the platform's user experience.
Users say that Gusto's customer support is a standout feature, receiving high praise for responsiveness and helpfulness. Reviewers appreciate the ability to quickly resolve issues, with one stating, "I've never had an issue finding what I need," showcasing the reliability of support.
According to verified reviews, Gusto offers a comprehensive solution for payroll management, allowing users to pay both US and international contractors effortlessly. This flexibility is a significant advantage, as noted by a user who loves being able to manage all payments in one place.
Reviewers mention that while ADP Workforce Now On the Go provides useful features like a paycheck calculator and access to timesheets, it struggles with overall user satisfaction compared to Gusto. Users have pointed out that the platform lacks the same level of intuitive design and ease of navigation.
G2 reviewers highlight Gusto's strong performance in implementation and setup, with many users noting a quick onboarding process. One user remarked on the "On-Demand Pay option," which adds to the platform's appeal for businesses looking for flexible payroll solutions.
Users express concerns about ADP Workforce Now On the Go's support quality, which is perceived as less effective than Gusto's. With a lower satisfaction score, users have indicated that they often face challenges in getting timely assistance, which can hinder their overall experience.
Pricing
Entry-Level Pricing
ADP Workforce Now On the Go
No pricing available
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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