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At a Glance
Market Segments
Small-Business (71.4% of reviews)
Mid-Market (74.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
ADP TotalSource
Star Rating
(313)4.3 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ADP TotalSourcePaycom
Star Rating
(1,518)4.3 out of 5
Market Segments
Mid-Market (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycomSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paycom's Payroll Entry feature is highly efficient, scoring 9.1, while ADP TotalSource's equivalent feature scores 8.7. Reviewers mention that Paycom's streamlined payroll process significantly reduces time spent on payroll tasks.
- Reviewers mention that Paycom excels in Self-Service Portal functionality, scoring 9.0 compared to ADP TotalSource's 8.5. Users appreciate the intuitive design and ease of access to personal information, which enhances employee satisfaction.
- Users on G2 highlight Paycom's superior Time, Attendance, and PTO management, scoring 8.8 versus ADP TotalSource's 8.4. Reviewers say that Paycom's tracking capabilities allow for better oversight and management of employee time off.
- Reviewers mention that ADP TotalSource shines in Onboarding, scoring 9.2 compared to Paycom's 8.8. Users report that ADP's onboarding process is more comprehensive, providing a smoother transition for new hires.
- G2 users note that Paycom's Compliance features score 8.6, while ADP TotalSource leads with 8.9. Reviewers say that ADP's compliance tools are more robust, helping businesses navigate regulatory requirements more effectively.
- Users report that Paycom's Expense Management feature is lacking, scoring 7.9 compared to ADP TotalSource's 5.0. Reviewers mention that ADP's expense tracking is more user-friendly and offers better integration with other financial tools.
Pricing
Entry-Level Pricing
ADP TotalSource
Contact ADP TotalSource to get a custom quote for your business.
Contact Us
ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more.
- ADP TotalSource
Paycom
No pricing availableFree Trial
ADP TotalSource
Free Trial is available
Paycom
No trial information availableRatings
Meets Requirements
8.8
241
8.7
1,249
Ease of Use
8.2
248
8.5
1,266
Ease of Setup
8.0
215
7.9
713
Ease of Admin
8.5
219
8.3
728
Quality of Support
8.3
241
8.5
1,152
Has the product been a good partner in doing business?
8.7
231
8.4
724
Product Direction (% positive)
7.8
238
8.1
1,208
Features by Category
Core HR
8.2
28
8.5
396
8.4
29
8.8
437
4.9
26
7.9
274
7.2
27
8.4
313
8.7
29
8.6
367
8.9
29
8.6
403
Generative AI
Feature Not Available
Feature Not Available
Platform
7.1
52
8.1
553
6.5
48
7.4
406
6.5
48
7.8
301
7.9
49
8.6
565
8.3
50
8.8
554
8.1
50
8.8
543
7.8
51
8.6
554
8.2
51
8.6
565
Expense Reports
Not enough data
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Agentic AI - Expense Management
Not enough data
6.9
17
Not enough data
6.7
17
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
179
|
Verified
Mobile
Not enough data
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
8.2
97
Not enough data
8.4
109
|
Verified
Administration
Not enough data
8.8
105
|
Verified
Administration
Not enough data
8.4
212
Not enough data
8.6
240
|
Verified
Not enough data
8.6
247
|
Verified
Not enough data
8.8
226
|
Verified
Not enough data
8.8
253
|
Verified
Platform
Not enough data
8.7
265
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
8.0
157
Not enough data
8.9
249
|
Verified
Not enough data
8.9
251
|
Verified
Not enough data
Feature Not Available
Employee Self Service
9.2
13
9.2
875
|
Verified
9.4
13
8.7
755
|
Verified
9.0
13
9.0
814
|
Verified
Administration
8.2
12
9.1
808
|
Verified
9.0
12
8.8
826
|
Verified
9.1
13
9.4
854
|
Verified
8.0
10
8.6
530
|
Verified
8.8
13
9.1
779
|
Verified
8.6
12
8.9
667
|
Verified
9.0
12
9.0
765
|
Verified
8.6
12
9.2
764
|
Verified
8.3
12
9.2
759
|
Verified
Taxes
8.9
12
9.0
779
|
Verified
8.3
12
8.9
719
|
Verified
8.9
11
Feature Not Available
Integration
8.3
9
8.1
487
7.8
12
8.6
597
7.5
10
8.2
498
7.6
11
Feature Not Available
Platform
8.1
12
8.7
761
|
Verified
8.8
12
8.9
772
|
Verified
8.9
12
8.9
811
|
Verified
8.6
12
8.8
722
|
Verified
Benefits Administration Platform Features
8.4
44
8.8
86
8.6
44
8.8
84
7.2
41
Feature Not Available
8.1
43
8.8
84
8.7
42
8.2
75
8.6
43
9.0
85
8.6
43
8.6
79
8.1
43
8.6
80
Benefits Administration Platform Features
8.4
44
8.8
86
8.6
44
8.8
84
7.2
41
Feature Not Available
8.1
43
8.8
84
8.7
42
8.2
75
8.6
43
9.0
85
8.6
43
8.6
79
8.6
29
8.7
49
8.1
43
8.6
80
7.7
33
7.7
58
7.0
32
7.5
59
7.9
34
8.8
64
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.1
52
8.1
553
6.5
48
7.4
406
6.5
48
7.8
301
7.9
49
8.6
565
8.3
50
8.8
554
8.1
50
8.8
543
7.8
51
8.6
554
8.2
51
8.6
565
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Compliance
8.6
159
Not enough data
8.0
146
Not enough data
8.4
149
Not enough data
Platform
8.4
169
Not enough data
8.3
167
Not enough data
8.6
168
Not enough data
Support
8.4
159
Not enough data
8.2
158
Not enough data
8.2
153
Not enough data
8.2
164
Not enough data
8.2
164
Not enough data
8.2
169
Not enough data
8.4
166
Not enough data
Automation
Not enough data
8.8
313
Logistics
Not enough data
8.7
315
Not enough data
8.8
304
Not enough data
8.3
265
Management
Not enough data
8.1
247
Not enough data
8.4
274
Not enough data
8.5
309
Not enough data
9.0
347
Not enough data
8.9
343
Not enough data
9.2
354
Not enough data
8.9
312
Monitoring
Not enough data
8.5
257
Not enough data
8.7
296
Not enough data
Feature Not Available
Processing
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Compliance
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Integration
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Reporting
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Customization
Not enough data
8.7
38
Not enough data
8.7
35
HR Content
Not enough data
8.5
38
Not enough data
8.6
38
Not enough data
8.8
39
Logistics
Not enough data
9.0
38
Not enough data
9.2
39
Not enough data
7.5
34
Management
Not enough data
7.6
33
Not enough data
8.5
36
Not enough data
7.8
36
Not enough data
8.5
39
Not enough data
8.7
38
Generative AI
Not enough data
7.3
29
Not enough data
7.3
29
Basics
Not enough data
9.1
9
Not enough data
9.1
9
Content
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Performance
Not enough data
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Platform Basics
Not enough data
Feature Not Available
8.7
5
8.9
77
Platform Data
8.3
5
8.6
74
8.7
5
Feature Not Available
8.7
5
8.8
75
Platform Content
9.0
5
8.5
73
8.7
5
8.1
70
8.0
5
8.1
70
Generative AI
Feature Not Available
Feature Not Available
Background Check Administration
Not enough data
8.4
244
|
Verified
Not enough data
8.9
140
Not enough data
8.9
143
Background Check Data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
151
Background Check Additional Functionality
Not enough data
8.5
126
Not enough data
9.0
144
Not enough data
8.9
131
AI Insight Check - Background Check
Not enough data
6.7
21
AI Investigation and Verification - Background Check
Not enough data
6.7
21
Training & eLearning
Not enough data
8.8
122
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Training & eLearning
Not enough data
8.6
106
Not enough data
8.7
129
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
8.6
130
Not enough data
8.7
129
Platform Basics
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Platform Content
Not enough data
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Platform Additional Functionality
Not enough data
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Platform
7.1
52
8.1
553
6.5
48
7.4
406
6.5
48
7.8
301
7.9
49
8.6
565
8.3
50
8.8
554
8.1
50
8.8
543
7.8
51
8.6
554
8.2
51
8.6
565
Platform Basics
Not enough data
8.9
66
Not enough data
Feature Not Available
Not enough data
9.0
68
Platform Content
Not enough data
9.1
69
Not enough data
9.2
68
Not enough data
8.7
67
Not enough data
9.1
68
Platform Additional Functionality
Not enough data
9.2
68
Not enough data
9.2
66
Not enough data
Feature Not Available
Platform Performance
Not enough data
8.9
68
Not enough data
8.9
63
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Benchmarking and Equity - Compensation Management
Not enough data
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Platform
7.1
52
8.1
553
6.5
48
7.4
406
6.5
48
7.8
301
7.9
49
8.6
565
8.3
50
8.8
554
8.1
50
8.8
543
7.8
51
8.6
554
8.2
51
8.6
565
Platform Content
Not enough data
8.1
20
Not enough data
8.1
20
Not enough data
8.1
21
Platform Basics
Not enough data
8.2
21
Not enough data
Feature Not Available
Not enough data
8.3
21
Platform Additional Functionality
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
8.7
21
Platform Basics
Not enough data
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Platform Content
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Platform Additional Functionality
Not enough data
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Platform Basics
Not enough data
8.5
44
Not enough data
8.6
44
Not enough data
8.7
45
Platform Content
Not enough data
8.7
43
Not enough data
8.4
41
Not enough data
8.4
42
Platform Additional Functionality
Not enough data
8.3
41
Not enough data
8.8
43
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Feature Not Available
Performance reviews
Not enough data
8.2
125
|
Verified
Not enough data
8.5
95
Not enough data
8.6
142
|
Verified
Goals
Not enough data
8.3
133
|
Verified
Not enough data
8.3
82
Feedback
Not enough data
8.5
86
Not enough data
8.0
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data
Not enough data
8.5
154
|
Verified
Not enough data
8.7
143
|
Verified
Agentic AI - Performance Management
Not enough data
7.0
33
Not enough data
6.8
32
Payments
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Financial wellness
Not enough data
7.3
23
Not enough data
7.8
24
Not enough data
8.1
24
Administration
Not enough data
8.3
25
Not enough data
8.6
25
Not enough data
9.0
24
Not enough data
Feature Not Available
Reports
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cleaning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
8.2
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
19
Not enough data
8.5
20
Not enough data
8.5
20
Additional Features - Compensation Planning
Not enough data
8.6
20
Not enough data
8.3
21
Not enough data
Feature Not Available
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
6.8
37
Feature Not Available
6.7
37
Not enough data
6.8
38
Sourcing
Not enough data
Feature Not Available
Not enough data
8.3
270
Not enough data
7.6
46
Not enough data
7.9
50
Not enough data
7.7
48
Candidate Management - Applicant Tracking System
Not enough data
8.4
251
Not enough data
7.9
46
Not enough data
8.0
47
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Platform
7.1
52
8.1
553
6.5
48
7.4
406
6.5
48
7.8
301
7.9
49
8.6
565
8.3
50
8.8
554
8.1
50
8.8
543
7.8
51
8.6
554
8.2
51
8.6
565
AI - Applicant Tracking Systems (ATS)
Not enough data
6.8
37
Not enough data
6.9
38
Feature Not Available
6.7
37
Agentic AI - Onboarding
8.0
5
6.8
50
Feature Not Available
6.9
50
8.0
5
6.8
50
8.0
5
6.8
49
8.0
5
6.9
50
Platform Content
7.9
8
8.5
420
7.9
8
8.8
451
8.1
7
9.0
458
7.4
7
8.5
339
6.7
6
8.4
340
6.9
6
8.4
326
Platform Additional Functionality
8.5
8
9.0
497
Feature Not Available
Feature Not Available
7.9
7
8.4
364
8.6
7
8.8
422
8.3
8
8.8
450
Platform Data
Feature Not Available
Feature Not Available
8.6
7
8.8
375
7.9
7
8.6
273
Platform
7.1
52
8.1
553
6.5
48
7.4
406
6.5
48
7.8
301
7.9
49
8.6
565
8.3
50
8.8
554
8.1
50
8.8
543
7.8
51
8.6
554
8.2
51
8.6
565
Recruiting and Onboarding
6.4
6
8.2
333
9.3
7
8.8
481
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Course Delivery
Not enough data
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Course Management
Not enough data
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
8.9
76
Not enough data
8.6
77
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
6.7
10
Not enough data
6.7
10
Time Tracking
Not enough data
9.0
143
Not enough data
8.1
126
Not enough data
7.5
111
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
179
|
Verified
Mobile Time Tracking
Not enough data
8.7
120
Administration
Not enough data
8.4
212
Not enough data
8.6
240
|
Verified
Not enough data
8.6
247
|
Verified
Not enough data
8.8
226
|
Verified
Not enough data
8.8
253
|
Verified
Platform
Not enough data
8.7
265
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
8.0
157
Not enough data
8.9
249
|
Verified
Not enough data
8.9
251
|
Verified
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.1
52
8.1
553
6.5
48
7.4
406
6.5
48
7.8
301
7.9
49
8.6
565
8.3
50
8.8
554
8.1
50
8.8
543
7.8
51
8.6
554
8.2
51
8.6
565
Platform
7.1
52
8.1
553
6.5
48
7.4
406
6.5
48
7.8
301
7.9
49
8.6
565
8.3
50
8.8
554
8.1
50
8.8
543
7.8
51
8.6
554
8.2
51
8.6
565
Workforce Management Platform Features
Not enough data
Feature Not Available
Not enough data
8.6
169
Not enough data
9.1
269
Not enough data
8.9
258
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
195
Not enough data
9.1
250
Not enough data
8.6
171
Not enough data
8.8
188
Platform
7.1
52
8.1
553
6.5
48
7.4
406
6.5
48
7.8
301
7.9
49
8.6
565
8.3
50
8.8
554
8.1
50
8.8
543
7.8
51
8.6
554
8.2
51
8.6
565
Categories
Categories
Shared Categories
ADP TotalSource and Paycom are categorized as Onboarding, Applicant Tracking Systems (ATS), Core HR, Benefits Administration, HR Compliance, and Payroll
Unique Categories
ADP TotalSource is categorized as HR Analytics and PEO Providers
Paycom is categorized as Compensation Planning, Training Management Systems, Time Tracking, AI Chatbots, Background Check, Employee Scheduling, Benefits Support, Expense Management, Corporate Learning Management Systems, Multi-Country Payroll, HCM Software, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Workforce Management, Course Authoring, Performance Management, Time & Attendance, eLearning Content, Microlearning Platforms, Harassment Prevention Training, and AI Agents for HR
Reviews
Reviewers' Company Size
ADP TotalSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
6.5%
Construction
5.8%
Hospital & Health Care
5.2%
Computer Software
5.2%
Manufacturing
4.5%
Other
72.8%
Non-Profit Organization Management
7.6%
Hospital & Health Care
6.7%
Information Technology and Services
4.3%
Retail
3.1%
Health, Wellness and Fitness
2.9%
Other
75.4%
Discussions
What is the difference between ADP and ADP TotalSource?
2 Comments
MS
ADP TotalSoure is a division within ADP that focuses soley on PEO resources. It bundles the Payroll tech and admin, Worker's Compensation, HR tech and admin,...Read more
What other products do you have coming out in the future?
2 Comments
Official Response from ADP TotalSource
While timelines vary depending upon the solution, we are actively evaluating Generative AI technologies and developing and deploying capabilities that are...Read more
How can you lower our costs for benefits?
1 Comment
WB
At ADP TotalSource, we streamline your administration processes to make HR tasks smoother. We analyze critical areas, like designing the right benefits...Read more
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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