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# ADP TotalSource vs Paychex Comparison - What are their main differences?

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ADP TotalSourcePaychex[+ Add Product](#)

Pricing

**ADP TotalSource**
Free Trial

**Contact Us** · Contact ADP TotalSource to get a custom quote for your business.

**Paychex**

**Custom Quote Available.** Per Month · Paychex Flex Essentials

**Custom Quote Available.** · Paychex Flex Select

**Custom Quote Available.** · Paychex Flex Pro

**Custom Quote Available.** · Paychex Flex Enterprise

**Custom Quote Available.** · HR Pro

**Custom Quote Available.** · HR PEO

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**Pricing Insights**
from reviews

Perceived Cost

**ADP TotalSource**
$$$$$

**Paychex**
$$$$$

Average Discount

**ADP TotalSource**
8%

**Paychex**
14%6% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**ADP TotalSource** 6 months
Based on 100 responses

**Paychex** 6 months
Based on 100 responses

Return on Investment

**ADP TotalSource** 6 months
Based on 100 responses

**Paychex** 6 months
Based on 100 responses

 ![ADP TotalSource](https://images.g2crowd.com/uploads/product/hd_favicon/9b15664b1b3c99372cf5d38fcab45205/adp-totalsource.svg "ADP TotalSource")

 ![Paychex](https://images.g2crowd.com/uploads/product/hd_favicon/98696d63b01d8a6450407e36382fe39e/paychex.svg "Paychex")

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**Pros & Cons**
from reviews

**ADP TotalSource**

Customer Support (71)

Ease of Use (67)

Poor Customer Support (38)

Expensive (29)

**Paychex**

Ease of Use (76)

Payroll Management (58)

Poor Customer Support (48)

Payroll Issues (30)

Integrations

**ADP TotalSource**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_88f3e15be6914c7646d3fea773374114/adp-adp-retirement-services.jpeg "Product Avatar Image")

ADP Retirement Services

](https://www.g2.com/products/adp-adp-retirement-services/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-active-directory-domain-services.jpg "Product Avatar Image")

Azure Active Directory...

](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_484d477f566aed0007793d2a7e9b5613/benefitsconnect.png "Product Avatar Image")

benefitsCONNECT

](https://www.g2.com/products/benefitsconnect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b419d879f1565b869e8e240bb8295a67/bill-ap-ar.png "Product Avatar Image")

BILL AP/AR

](https://www.g2.com/products/bill-ap-ar/reviews)[
View all
](https://www.g2.com/products/adp-totalsource/integrations)

**Paychex**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4edd04490c7dbaa93471a74e380ccd18/accountmate.jpg "Product Avatar Image")

AccountMate

](https://www.g2.com/products/accountmate/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8f13132e7bc48edda7c651ae84f389fa/attendance-on-demand.png "Product Avatar Image")

Attendance on Demand

](https://www.g2.com/products/attendance-on-demand/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fd468ba5baa36703d7536ee555fa5c5e/backgroundchecks-com.png "Product Avatar Image")

BackgroundChecks.com

](https://www.g2.com/products/backgroundchecks-com/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a50f19b266676866f77789e43f5d3a4d/bamboohr.png "Product Avatar Image")

BambooHR

](https://www.g2.com/products/bamboohr/reviews)[
View all
](https://www.g2.com/products/paychex/integrations)

Screenshots

**ADP TotalSource**
 ![ADP TotalSource screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1438968/ADP-TotalSource---Homepage.png)

**Paychex**
 ![Paychex screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/104065/Flex-screen-dshboard.jpg)

**Ratings**
from reviews

Meets Requirements

**ADP TotalSource**

**8.8** /10

Based on 437 responses

**Paychex**

**8.7** /10

Based on 1,414 responses

Ease of Use

**ADP TotalSource**

**8.3** /10

Based on 449 responses

**Paychex**

**8.4** /10

Based on 1,481 responses

Ease of Setup

**ADP TotalSource**

**8.0** /10

Based on 373 responses

**Paychex**

**8.3** /10

Based on 1,082 responses

Ease of Admin

**ADP TotalSource**

**8.4** /10

Based on 337 responses

**Paychex**

**8.5** /10

Based on 1,062 responses

Quality of Support

**ADP TotalSource**

**8.2** /10

Based on 422 responses

**Paychex**

**8.3** /10

Based on 1,364 responses

Has the product been a good partner in doing business?

**ADP TotalSource**

**8.6** /10

Based on 350 responses

**Paychex**

**8.4** /10

Based on 1,059 responses

Product Direction (% positive)

**ADP TotalSource**

**7.7** /10

Based on 394 responses

**Paychex**

**7.4** /10

Based on 1,378 responses

**Features**
ratings from reviews

Core HR

**8.6** /10

Based on 111 responses

**7.5** /10

Based on 515 responses

Payroll

**8.6** /10

Based on 80 responses

**8.6** /10

Based on 1,159 responses

Benefits Administration

**8.2** /10

Based on 125 responses

**7.9** /10

Based on 533 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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PEO Providers

**8.7** /10

Based on 350 responses

**6.7** /10

Based on 16 responses

HR Analytics

**7.7** /10

Based on 5 responses

**7.0** /10

Based on 13 responses

Onboarding

**8.0** /10

Based on 58 responses

**7.8** /10

Based on 506 responses

Time Tracking

Not enough data

**8.1** /10

Based on 309 responses

Expense Management

Not enough data

**8.1** /10

Based on 306 responses

Time & Attendance

Not enough data

**7.6** /10

Based on 36 responses

Candidate Relationship Management

Not enough data

**7.7** /10

Based on 500 responses

HR Compliance

**8.1** /10

Based on 56 responses

Not enough data

Background Check

Not enough data

**7.3** /10

Based on 74 responses

Performance Management

Not enough data

**6.2** /10

Based on 10 responses

Applicant Tracking Systems (ATS)

Not enough data

**8.6** /10

Based on 486 responses

Training eLearning

Not enough data

**7.4** /10

Based on 476 responses

Workforce Management

Not enough data

**8.3** /10

Based on 499 responses

Pre-Employment Screening

Not enough data

**8.2** /10

Based on 476 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
65.0%

Mid-Market(51-1000 emp.)
29.4%

Enterprise(\> 1000 emp.)
5.6%

Small-Business(50 or fewer emp.)
65.0%

Mid-Market(51-1000 emp.)
29.4%

Enterprise(\> 1000 emp.)
5.6%

Small-Business(50 or fewer emp.)
74.9%

Mid-Market(51-1000 emp.)
22.8%

Enterprise(\> 1000 emp.)
2.3%

Small-Business(50 or fewer emp.)
74.9%

Mid-Market(51-1000 emp.)
22.8%

Enterprise(\> 1000 emp.)
2.3%

**Reviewers' Industry**

[![ADP TotalSource](https://images.g2crowd.com/uploads/product/hd_favicon/9b15664b1b3c99372cf5d38fcab45205/adp-totalsource.svg "ADP TotalSource")](https://www.g2.com/products/adp-totalsource/reviews)
ADP TotalSource

Non-Profit Organization Management
6.8%

Hospital & Health Care
5.6%

Manufacturing
5.0%

Computer Software
5.0%

Construction
4.8%

Other
73.0%

[![Paychex](https://images.g2crowd.com/uploads/product/hd_favicon/98696d63b01d8a6450407e36382fe39e/paychex.svg "Paychex")](https://www.g2.com/products/paychex/reviews)
Paychex

Non-Profit Organization Management
7.2%

Construction
6.3%

Hospital & Health Care
4.9%

Real Estate
4.0%

Retail
3.8%

Other
73.9%

Alternatives

**ADP TotalSource Alternatives**

 ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling")

[
Rippling
](/products/rippling/reviews)

 ![TriNet PEO](https://images.g2crowd.com/uploads/product/hd_favicon/e8dac537578429612397887f758937d6/trinet-peo.svg "TriNet PEO")

[
TriNet PEO
](/products/trinet-peo/reviews)

 ![Justworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4a586dba24505217d74a0ce78f2fcfc6/justworks.png "Justworks")

[
Justworks
](/products/justworks/reviews)

 ![Paylocity](https://images.g2crowd.com/uploads/product/hd_favicon/bd6131cf9b0260bb95666ba5a37a54bb/paylocity.svg "Paylocity")

[
Paylocity
](/products/paylocity/reviews)

**Paychex Alternatives**

 ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling")

[
Rippling
](/products/rippling/reviews)

 ![Paycom](https://images.g2crowd.com/uploads/product/hd_favicon/770f0a3b32b7b97c9e00cf3c0a3a83a1/paycom.svg "Paycom")

[
Paycom
](/products/paycom/reviews)

 ![isolved](https://images.g2crowd.com/uploads/product/hd_favicon/13a7cc0061d21b68444997f6c3d85ca0/isolved.svg "isolved")

[
isolved
](/products/isolved/reviews)

 ![Paycor](https://images.g2crowd.com/uploads/product/hd_favicon/3d4b526c8b16bcdbe6eeeb5586149ed5/paycor.svg "Paycor")

[
Paycor
](/products/paycor/reviews)

## ADP TotalSource vs Paychex FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Paychex vs ADP TotalSource?

ADP TotalSource stands out for its higher G2 rating and stronger customer support sentiment, while Paychex is noted for its ease of use and payroll management strengths.

| [Paychex](https://www.g2.com/products/paychex/reviews) | [ADP TotalSource](https://www.g2.com/products/adp-totalsource/reviews) |
| --- | --- |
| 4.1/5 (1,734 reviews) | 4.3/5 (415 reviews) |
| Small-Business | Small-Business |
| 8.3 | 8.0 |
| 8.3 | 8.2 |
| Ease of Use (76 all-time mentions) | Customer Support (71 all-time mentions) |

### How do the pricing models of Paychex and ADP TotalSource compare?

Paychex is viewed as the stronger value on pricing satisfaction, with reviewers citing competitive pricing and cost-effectiveness, while ADP TotalSource is more frequently described as expensive.

- **Paychex:** In recent reviews, many small-business users highlight Paychex's competitive pricing and value for the features provided.
- **ADP TotalSource:** Reviewers frequently mention that ADP TotalSource commands a premium price, with 29 all-time mentions of it being expensive.
- **Switching reasons:** Several reviewers cite rising costs and lack of pricing transparency as reasons for considering alternatives to ADP TotalSource.

### What are the best alternatives to Paychex and ADP TotalSource?

The top three alternatives to Paychex and ADP TotalSource are Rippling, Paycom, and isolved.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Paychex](https://www.g2.com/products/paychex/reviews) | 4.1/5 (1,734 reviews) | Small-Business | Competitive pricing for small businesses | Ease of Use (76 all-time mentions) |
| [ADP TotalSource](https://www.g2.com/products/adp-totalsource/reviews) | 4.3/5 (415 reviews) | Small-Business | Premium pricing, value in compliance support | Customer Support (71 all-time mentions) |
| [Rippling](https://www.g2.com/products/rippling/reviews) | 4.8/5 (13,251 reviews) | Mid-Market | — | Highly rated for automation and integrations |
| [Paycom](https://www.g2.com/products/paycom/reviews) | 4.6/5 (6,942 reviews) | Mid-Market | — | Comprehensive payroll and HR features |
| [isolved](https://www.g2.com/products/isolved/reviews) | 4.3/5 (1,320 reviews) | Mid-Market | — | Strong HR and payroll management |

### Which Payroll features should I prioritize when comparing Paychex and ADP TotalSource?

Buyers should prioritize Payroll Management, Ease of Use, Customer Support, Benefits Administration, and Automation when comparing Paychex and ADP TotalSource.

- **Payroll Management:** Paychex (58 all-time mentions), ADP TotalSource (55 all-time mentions)
- **Ease of Use:** Paychex (76 all-time mentions, 8.4 score), ADP TotalSource (67 all-time mentions, 8.2 score)
- **Customer Support:** Paychex (38 all-time mentions, 8.3 score), ADP TotalSource (71 all-time mentions, 8.2 score)
- **Benefits Administration:** ADP TotalSource (44 all-time mentions), Paychex (not a top theme)
- **Automation:** Paychex (11 all-time mentions), ADP TotalSource (Autonomous Task Execution as a unique feature)

### What are the pros and cons of Paychex vs ADP TotalSource?

Paychex's headline strength is ease of use, while ADP TotalSource is most recognized for customer support and comprehensive HR management.

- **Paychex strengths:** Ease of Use (76 all-time mentions), Payroll Management (58), Helpful staff (50), Time-saving (22), Easy Setup (18)
- **Paychex trade-offs:** Technical Issues (21), Update Issues (11), Customer support availability and response times noted as inconsistent in recent reviews
- **ADP TotalSource strengths:** Customer Support (71 all-time mentions), HR Management (55), Payroll Management (55), Benefits (44), Onboarding (17)
- **ADP TotalSource trade-offs:** Expensive (29), Poor Customer Support (38), Ineffective Communication (17), Long Wait Times (15), Complex navigation and reporting cited in recent reviews

### Is Paychex or ADP TotalSource better for small businesses?

Paychex is the better fit for small businesses, with a larger small-business segment and more favorable small-business reviewer sentiment.

- **Paychex:** Largest segment is Small-Business; reviewers consistently highlight ease of use, competitive pricing, and time-saving features for small teams.
- **ADP TotalSource:** Also serves Small-Business as its largest segment, but reviewers more frequently cite higher costs and complexity as challenges for smaller organizations.

### Which Payroll platform has better integrations?

Reviewers rate Paychex and ADP TotalSource at parity for integrations, with both platforms supporting key HR and payroll integrations but no dominant third-party tool emerging in recent reviews.

- **Paychex:** Reviewers mention integrations with time and attendance modules and benefits platforms, with positive sentiment on flexibility and bundled HR solutions.
- **ADP TotalSource:** Reviewers highlight integrations for accounting, reporting, and time tracking, with positive feedback on centralizing payroll and HR data.

### How do Paychex and ADP TotalSource compare on customer support?

Paychex and ADP TotalSource are rated at near-parity on Quality of Support, with scores of 8.3 and 8.2 respectively, indicating similar reviewer satisfaction.

- **Paychex:** Reviewers cite helpful and knowledgeable support staff, but note inconsistent response times and challenges reaching dedicated representatives.
- **ADP TotalSource:** Reviewers highlight strong customer support and dedicated HR partners, but also mention long wait times and occasional lack of follow-up on complex issues.

### Which is easier to implement, Paychex or ADP TotalSource?

Paychex and ADP TotalSource are rated at near-parity on Ease of Setup, with scores of 8.3 and 8.0 respectively, indicating similar implementation experiences.

- **Paychex:** Reviewers describe setup as straightforward, with support from Paychex staff, but note a learning curve and occasional onboarding challenges.
- **ADP TotalSource:** Reviewers report easy initial setup, guided onboarding, and helpful tutorials, with some noting complexity in learning all features and longer setup for advanced configurations.

### Which product has better Access?

Paychex and ADP TotalSource are both highly rated for Access, with reviewers citing user-friendly portals and strong mobile and self-service capabilities.

- **Paychex:** Ease of Use score 8.4; 76 all-time mentions for Ease of Use; reviewers highlight easy access for both employees and administrators, with mobile app support and document management features.
- **ADP TotalSource:** Ease of Use score 8.2; 67 all-time mentions for Ease of Use; reviewers praise the intuitive self-service portal, mobile access, and consolidated HR and payroll information in one platform.