Compare ADP TotalSource and Paychex 
At a Glance
Market Segments
Small-Business (71.1% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Contact Us
Contact Vendor for Pricing
ADP TotalSource
Star Rating
(322)4.3 out of 5
Market Segments
Small-Business (71.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ADP TotalSourcePaychex
Star Rating
(1,645)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in user experience, particularly highlighting its ability to consolidate the entire employee lifecycle into one platform. Users appreciate the Hiring module, which simplifies managing multiple job openings, making it a strong choice for small businesses.
- Users say that ADP TotalSource stands out for its compliance support and HR guidance, which many find invaluable. Reviewers mention that the platform effectively lightens the HR burden on internal teams, allowing for smoother operations and better compliance management.
- According to verified reviews, Paychex receives praise for its customer service, with users noting the helpfulness of representatives who provide timely answers to questions. This level of support can be crucial for businesses that need quick resolutions to payroll or HR issues.
- Reviewers mention that ADP TotalSource offers a user-friendly interface that makes it easy to view paychecks and benefits in one place. This convenience is frequently highlighted as a significant advantage, especially for employees who value quick access to their information.
- G2 reviewers report that while Paychex has a strong focus on small businesses, it sometimes struggles with specific workflow needs, leading to configuration challenges. This can be a drawback for companies looking for highly customizable solutions.
- Users say that ADP TotalSource's integration of payroll, benefits, and workers' compensation into a single platform is a major plus, making it easier to find answers to daily issues. This comprehensive approach is often cited as a reason for its higher overall satisfaction ratings compared to Paychex.
Pricing
Entry-Level Pricing
ADP TotalSource
Contact ADP TotalSource to get a custom quote for your business.
Contact Us
ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more.
- ADP TotalSource
Free Trial
ADP TotalSource
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
8.8
247
8.7
1,315
Ease of Use
8.2
254
8.5
1,376
Ease of Setup
8.1
220
8.3
986
Ease of Admin
8.5
224
8.5
963
Quality of Support
8.2
247
8.3
1,269
Has the product been a good partner in doing business?
8.7
236
8.5
961
Product Direction (% positive)
7.8
244
7.5
1,293
Features by Category
Core HR
8.3
29
8.1
114
8.5
31
7.9
107
5.1
27
7.8
53
7.3
28
8.1
77
8.8
31
8.4
114
8.9
31
7.8
115
Generative AI
Feature Not Available
4.3
5
Platform
7.2
54
7.5
312
6.5
50
7.4
165
6.6
50
Feature Not Available
8.0
51
8.3
400
8.3
52
8.5
410
8.1
52
8.0
292
7.9
53
8.2
401
8.1
53
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
9.2
15
8.6
855
|
Verified
9.3
15
8.0
547
|
Verified
9.1
16
8.3
530
|
Verified
Administration
8.4
15
8.7
861
|
Verified
8.9
14
7.9
563
|
Verified
9.1
15
9.3
933
|
Verified
8.2
12
8.5
407
|
Verified
8.8
15
8.9
780
|
Verified
8.6
14
8.7
564
|
Verified
9.0
14
8.6
458
|
Verified
8.8
14
9.2
783
|
Verified
8.5
14
9.1
832
|
Verified
Taxes
9.0
14
9.1
880
|
Verified
8.5
14
9.0
835
|
Verified
8.7
13
9.1
828
|
Verified
Integration
8.3
10
7.8
264
|
Verified
8.0
14
7.7
303
|
Verified
7.6
11
7.7
307
|
Verified
7.6
12
7.6
266
|
Verified
Platform
8.2
14
8.6
862
|
Verified
8.7
14
8.6
841
|
Verified
8.9
14
8.7
877
|
Verified
8.7
14
8.7
729
|
Verified
Benefits Administration Platform Features
8.4
45
8.2
233
8.6
45
8.0
196
7.2
42
7.0
112
8.1
44
8.3
172
8.6
43
8.5
190
8.6
44
8.2
226
8.6
44
8.4
211
8.1
44
7.9
152
Benefits Administration Platform Features
8.4
45
8.2
233
8.6
45
8.0
196
7.2
42
7.0
112
8.1
44
8.3
172
8.6
43
8.5
190
8.6
44
8.2
226
8.6
44
8.4
211
8.5
30
8.3
223
8.1
44
7.9
152
7.7
34
7.6
102
7.0
33
5.8
19
8.0
35
6.7
23
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.2
54
7.5
312
6.5
50
7.4
165
6.6
50
Feature Not Available
8.0
51
8.3
400
8.3
52
8.5
410
8.1
52
8.0
292
7.9
53
8.2
401
8.1
53
8.5
424
Compliance
8.6
161
6.7
10
8.0
147
6.7
8
8.4
150
6.7
10
Platform
8.4
172
6.5
9
8.3
168
7.0
9
8.6
171
6.5
9
Support
8.4
161
6.2
10
8.2
160
7.0
9
8.2
155
6.9
8
8.2
165
6.5
11
8.2
165
6.9
12
8.2
172
6.0
13
8.4
168
6.0
12
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
6.4
7
6.6
50
Not enough data
7.6
22
|
Verified
Platform
7.2
54
7.5
312
6.5
50
7.4
165
6.6
50
Feature Not Available
8.0
51
8.3
400
8.3
52
8.5
410
8.1
52
8.0
292
7.9
53
8.2
401
8.1
53
8.5
424
Platform Basics
8.0
5
Not enough data
8.6
6
Not enough data
Platform Data
8.1
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Platform Content
8.9
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
7.7
5
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
6.9
9
Feature Not Available
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.2
54
7.5
312
6.5
50
7.4
165
6.6
50
Feature Not Available
8.0
51
8.3
400
8.3
52
8.5
410
8.1
52
8.0
292
7.9
53
8.2
401
8.1
53
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Onboarding
6.9
6
Feature Not Available
Feature Not Available
Not enough data
7.8
6
Feature Not Available
7.5
6
Not enough data
7.5
6
Feature Not Available
Platform Content
8.0
9
8.0
106
7.8
9
8.2
114
8.1
8
8.2
95
7.5
8
7.6
47
6.7
7
7.0
46
6.9
7
7.1
45
Platform Additional Functionality
8.5
9
8.4
130
Feature Not Available
7.5
52
7.9
8
7.9
61
8.5
8
7.8
83
8.1
9
7.9
101
Platform Data
Feature Not Available
7.7
57
8.3
8
7.9
78
7.9
8
7.6
64
Platform
7.2
54
7.5
312
6.5
50
7.4
165
6.6
50
Feature Not Available
8.0
51
8.3
400
8.3
52
8.5
410
8.1
52
8.0
292
7.9
53
8.2
401
8.1
53
8.5
424
Recruiting and Onboarding
6.4
7
6.6
50
9.2
8
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
7.2
54
7.5
312
6.5
50
7.4
165
6.6
50
Feature Not Available
8.0
51
8.3
400
8.3
52
8.5
410
8.1
52
8.0
292
7.9
53
8.2
401
8.1
53
8.5
424
Platform
7.2
54
7.5
312
6.5
50
7.4
165
6.6
50
Feature Not Available
8.0
51
8.3
400
8.3
52
8.5
410
8.1
52
8.0
292
7.9
53
8.2
401
8.1
53
8.5
424
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
7.2
54
7.5
312
6.5
50
7.4
165
6.6
50
Feature Not Available
8.0
51
8.3
400
8.3
52
8.5
410
8.1
52
8.0
292
7.9
53
8.2
401
8.1
53
8.5
424
Categories
Categories
Shared Categories
ADP TotalSource and Paychex are categorized as Onboarding, Applicant Tracking Systems (ATS), Core HR, Benefits Administration, Payroll, HR Analytics, and PEO Providers
Unique Categories
ADP TotalSource is categorized as HR Compliance
Reviews
Reviewers' Company Size
ADP TotalSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
6.7%
Construction
6.0%
Hospital & Health Care
5.4%
Computer Software
5.1%
Manufacturing
4.8%
Other
72.1%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Discussions
What is the difference between ADP and ADP TotalSource?
2 Comments
MS
ADP TotalSoure is a division within ADP that focuses soley on PEO resources. It bundles the Payroll tech and admin, Worker's Compensation, HR tech and admin,...Read more
What other products do you have coming out in the future?
2 Comments
Official Response from ADP TotalSource
While timelines vary depending upon the solution, we are actively evaluating Generative AI technologies and developing and deploying capabilities that are...Read more
How can you lower our costs for benefits?
1 Comment
WB
At ADP TotalSource, we streamline your administration processes to make HR tasks smoother. We analyze critical areas, like designing the right benefits...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
