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Compare ADP TotalSource and Gusto 
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At a Glance
Market Segments
Small-Business (71.3% of reviews)
Small-Business (84.0% of reviews)
Entry-Level Pricing
Contact Us
Starting at $49.00 Per Month
ADP TotalSource
Star Rating
(315)4.3 out of 5
Market Segments
Small-Business (71.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ADP TotalSourceGusto
Star Rating
(7,545)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user satisfaction, boasting a significantly higher overall score compared to ADP TotalSource. Users appreciate Gusto's intuitive interface and seamless onboarding process, with one reviewer noting, "The onboarding experience was smooth and easy."
- Users say that Gusto's ease of use is a standout feature, with many highlighting its automation capabilities that help manage compliance tasks effortlessly. One user mentioned, "I love Gusto's automations that keep track of needed tasks based on state and local laws."
- Reviewers mention that ADP TotalSource offers a user-friendly interface, making it accessible for new users. However, while it has strong reporting capabilities, some users feel it lacks the same level of automation and ease of use that Gusto provides, stating, "The reporting capabilities are exceptional, offering detailed, customizable options."
- According to verified reviews, Gusto's customer support is highly rated, with users expressing satisfaction with the responsiveness and helpfulness of the support team. In contrast, ADP TotalSource's support is seen as adequate but not as highly praised, with some users wishing for more proactive assistance.
- G2 reviewers highlight that Gusto is particularly well-suited for small businesses, with 84.1% of reviews coming from this segment. Users appreciate its affordability, starting at $49.00, which is a clear advantage over ADP TotalSource, where pricing is less transparent and requires direct contact.
- Users report that while ADP TotalSource has strong features for time and attendance, Gusto's overall functionality and integration capabilities are more robust, with one user stating, "I really like the time and attendance feature and the ease of payroll with ADP TotalSource," but noting that Gusto's features are more comprehensive.
Pricing
Entry-Level Pricing
ADP TotalSource
Contact ADP TotalSource to get a custom quote for your business.
Contact Us
ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more.
- ADP TotalSource
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
ADP TotalSource
Free Trial is available
Gusto
Free Trial is available
Ratings
Meets Requirements
8.8
243
9.4
6,003
Ease of Use
8.2
250
9.5
6,202
Ease of Setup
8.0
216
9.3
4,905
Ease of Admin
8.5
220
9.3
2,163
Quality of Support
8.2
243
9.0
5,003
Has the product been a good partner in doing business?
8.7
232
9.1
2,163
Product Direction (% positive)
7.9
240
9.2
6,101
Features by Category
Core HR
8.2
28
8.8
890
8.4
30
9.0
889
5.1
27
8.0
781
7.2
27
8.6
834
8.8
30
8.8
849
8.9
30
8.7
847
Generative AI
Feature Not Available
7.2
471
Platform
7.1
53
8.2
2229
6.5
49
8.0
2037
6.5
49
Feature Not Available
7.9
50
8.9
2253
8.3
51
9.2
2256
8.1
51
8.9
2168
7.9
52
8.8
2224
8.1
52
9.1
2252
Employee Self Service
9.2
14
9.5
5013
|
Verified
9.3
14
8.9
4580
|
Verified
9.0
15
9.0
4643
|
Verified
Administration
8.3
14
9.4
4842
|
Verified
8.8
13
9.0
4522
|
Verified
9.0
14
9.6
4983
|
Verified
8.0
11
8.9
4399
|
Verified
8.7
14
9.2
4601
|
Verified
8.5
13
8.8
4133
|
Verified
9.0
13
9.1
4325
|
Verified
8.7
13
9.2
4498
|
Verified
8.3
13
9.2
4508
|
Verified
Taxes
9.0
13
9.3
4760
|
Verified
8.3
13
9.2
4640
|
Verified
8.6
12
Feature Not Available
Integration
8.3
10
8.6
4045
|
Verified
7.8
13
8.8
4073
|
Verified
7.6
11
8.7
4129
|
Verified
7.6
12
8.6
3878
|
Verified
Platform
8.1
13
9.0
4514
|
Verified
8.6
13
9.2
4524
|
Verified
8.8
13
9.3
4682
|
Verified
8.6
13
9.2
4405
|
Verified
Benefits Administration Platform Features
8.4
45
9.0
1351
8.6
45
8.9
1308
7.2
42
8.4
1214
8.1
44
9.0
1316
8.6
43
9.1
1302
8.6
44
9.2
1335
8.6
44
9.0
1270
8.1
44
8.8
1248
Benefits Administration Platform Features
8.4
45
9.0
1351
8.6
45
8.9
1308
7.2
42
8.4
1214
8.1
44
9.0
1316
8.6
43
9.1
1302
8.6
44
9.2
1335
8.6
44
9.0
1270
8.5
30
9.1
924
8.1
44
8.8
1248
7.7
34
8.5
1056
7.0
33
8.3
973
8.0
35
8.9
1038
Generative AI
Feature Not Available
7.2
836
Feature Not Available
7.2
833
Feature Not Available
7.1
828
Platform
7.1
53
8.2
2229
6.5
49
8.0
2037
6.5
49
Feature Not Available
7.9
50
8.9
2253
8.3
51
9.2
2256
8.1
51
8.9
2168
7.9
52
8.8
2224
8.1
52
9.1
2252
Compliance
8.6
160
Not enough data
8.0
147
Not enough data
8.4
150
Not enough data
Platform
8.4
170
Not enough data
8.3
168
Not enough data
8.6
169
Not enough data
Support
8.4
160
Not enough data
8.2
159
Not enough data
8.2
154
Not enough data
8.2
165
Not enough data
8.2
165
Not enough data
8.2
170
Not enough data
8.4
167
Not enough data
Platform Basics
8.0
5
Not enough data
8.6
6
Not enough data
Platform Data
8.1
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Platform Content
8.9
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
187
Not enough data
8.5
177
Platform Functionality
Not enough data
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Platform Basics
Not enough data
9.2
771
Not enough data
9.2
774
Platform Administration
Not enough data
8.6
710
Not enough data
9.1
750
Not enough data
9.0
760
Platform Payment Content
Not enough data
9.0
754
Not enough data
8.4
649
Not enough data
9.1
732
Reports
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cleaning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.1
53
8.2
2229
6.5
49
8.0
2037
6.5
49
Feature Not Available
7.9
50
8.9
2253
8.3
51
9.2
2256
8.1
51
8.9
2168
7.9
52
8.8
2224
8.1
52
9.1
2252
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Onboarding
6.9
6
7.6
240
Feature Not Available
7.9
242
7.8
6
7.8
242
7.5
6
7.9
243
7.5
6
8.0
245
Platform Content
8.0
9
8.7
1144
7.8
9
9.1
1163
8.1
8
9.2
1161
7.5
8
8.4
1079
6.7
7
8.7
1092
6.9
7
8.6
1085
Platform Additional Functionality
8.5
9
9.2
1139
Feature Not Available
8.7
1089
7.9
8
8.5
1061
8.5
8
8.9
1106
8.1
9
9.1
1125
Platform Data
Feature Not Available
8.4
1013
8.3
8
8.7
1054
7.9
8
8.8
1041
Platform
7.1
53
8.2
2229
6.5
49
8.0
2037
6.5
49
Feature Not Available
7.9
50
8.9
2253
8.3
51
9.2
2256
8.1
51
8.9
2168
7.9
52
8.8
2224
8.1
52
9.1
2252
Recruiting and Onboarding
6.4
7
8.0
991
9.2
8
9.0
1081
Categories
Categories
Shared Categories
ADP TotalSource and Gusto are categorized as Onboarding, Core HR, Benefits Administration, and Payroll
Unique Categories
ADP TotalSource is categorized as Applicant Tracking Systems (ATS), HR Compliance, HR Analytics, and PEO Providers
Gusto is categorized as Contractor Payments and Contractor Management
Reviews
Reviewers' Company Size
ADP TotalSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
6.4%
Construction
5.8%
Hospital & Health Care
5.5%
Computer Software
5.1%
Manufacturing
4.5%
Other
72.7%
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.6%
Discussions
What is the difference between ADP and ADP TotalSource?
2 Comments
MS
ADP TotalSoure is a division within ADP that focuses soley on PEO resources. It bundles the Payroll tech and admin, Worker's Compensation, HR tech and admin,...Read more
What other products do you have coming out in the future?
2 Comments
Official Response from ADP TotalSource
While timelines vary depending upon the solution, we are actively evaluating Generative AI technologies and developing and deploying capabilities that are...Read more
How can you lower our costs for benefits?
1 Comment
WB
At ADP TotalSource, we streamline your administration processes to make HR tasks smoother. We analyze critical areas, like designing the right benefits...Read more
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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