# ADP TotalSource vs Gusto Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate how the platform feels low-pressure to use, making daily HR tasks more manageable.
- **According to verified reviews** , ADP TotalSource simplifies HR, payroll, and benefits into one streamlined platform. Users highlight its ability to manage everything in one place, which significantly reduces administrative burdens.
- **Users say** Gusto's implementation process is quick and straightforward, with many noting the effectiveness of its onboarding wizard. This feature helps new users get up to speed quickly, enhancing overall satisfaction with the platform.
- **Reviewers mention** that while Gusto offers robust time tracking options, ADP TotalSource provides reliable support and expertise, particularly in payroll processing and garnishments, which users find beneficial for their HR administration.
- **G2 reviewers highlight** Gusto's strong performance in benefits administration, with users enjoying the flexibility and affordability of healthcare options. This aspect is often cited as a significant advantage for employee satisfaction.
- **According to recent feedback** , while Gusto shines in overall user satisfaction with a high G2 Score, some users of ADP TotalSource appreciate its comprehensive approach to HR management, indicating that it meets their specific needs effectively despite a lower overall rating.



| | ADP TotalSource | Gusto | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 334 | 10,305 | 
| **Largest Market Segment** | Small-Business (70.2% of reviews) | Small-Business (84.0% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $49.00 Per Month | 

---
## Top Pros & Cons

### ADP TotalSource

Pros:
- Customer Support (71 reviews)
- Ease of Use (67 reviews)

Cons:
- Poor Customer Support (38 reviews)
- Expensive (29 reviews)

### Gusto

Pros:
- Ease of Use (5184 reviews)
- Payroll Ease (2721 reviews)

Cons:
- Missing Features (619 reviews)
- Poor Customer Support (548 reviews)

---
## Ratings Comparison
| Rating | ADP TotalSource | Gusto | 
|---|---|---|
  | **Meets Requirements** | 8.8 (255 reviews) | 9.4 (7376 reviews) | 
  | **Ease of Use** | 8.2 (262 reviews) | 9.5 (7607 reviews) | 
  | **Ease of Setup** | 8.0 (228 reviews) | 9.3 (6187 reviews) | 
  | **Ease of Admin** | 8.4 (231 reviews) | 9.3 (2377 reviews) | 
  | **Quality of Support** | 8.2 (255 reviews) | 9.0 (6131 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (244 reviews) | 9.1 (2374 reviews) | 
  | **Product Direction (% positive)** | 7.8 (251 reviews) | 9.2 (7371 reviews) | 

---
## Pricing

### ADP TotalSource

#### Entry-Level Pricing

Plan: Contact ADP TotalSource to get a custom quote for your business.

Price: Contact Us

Description: ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more. 

Key Features:
- ADP TotalSource

[Learn more about ADP TotalSource](https://www.g2.com/products/adp-totalsource/reviews)

#### Free Trial

Yes

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | 7.9/10 | 58 |
| **Gusto** | 8.6/10 | 2783 |

#### Core HR

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Organization Management** | 8.3 (29 reviews) | 8.8 (911 reviews) | 
| **Time, Attendance, and PTO** | 8.6 (33 reviews) | 9.0 (956 reviews) | 
| **Expense Management** | 5.1 (27 reviews) | 8.1 (802 reviews) | 
| **Salary Structures** | 7.4 (30 reviews) | 8.6 (851 reviews) | 
| **Compliance** | 8.9 (32 reviews) | 8.8 (879 reviews) | 
| **Benefits Administration** | 9.0 (32 reviews) | 8.8 (887 reviews) | 

#### Generative AI

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | 7.2 (473 reviews) | 

#### Platform

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Customization ** | 7.2 (54 reviews) | 8.2 (2269 reviews) | 
| **Integration APIs** | 6.5 (50 reviews) | 8.0 (2063 reviews) | 
| **Internationalization** | 6.6 (50 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.0 (51 reviews) | 8.9 (2312 reviews) | 
| **Performance** | 8.3 (52 reviews) | 9.2 (2344 reviews) | 
| **Mobility** | 8.1 (52 reviews) | 8.9 (2241 reviews) | 
| **Reporting** | 7.9 (53 reviews) | 8.7 (2293 reviews) | 
| **Dashboards** | 8.1 (53 reviews) | 9.1 (2288 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | 8.6/10 | 19 |
| **Gusto** | 9.1/10 | 6642 |

#### Employee Self Service

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Web Portal** | 9.2 (15 reviews) | 9.5 (5446 reviews) ✓ Verified | 
| **Benefits Manager** | 9.3 (15 reviews) | 8.9 (4810 reviews) ✓ Verified | 
| **Mobile** | 9.1 (16 reviews) | 9.0 (4858 reviews) ✓ Verified | 

#### Administration

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Payroll Entry** | 8.5 (16 reviews) | 9.4 (5279 reviews) ✓ Verified | 
| **Time Off Accrual** | 9.0 (15 reviews) | 9.1 (4781 reviews) ✓ Verified | 
| **Direct Deposit** | 9.1 (15 reviews) | 9.6 (5214 reviews) ✓ Verified | 
| **Expense Reimbursement** | 8.2 (12 reviews) | 8.9 (4492 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 8.8 (15 reviews) | 9.2 (4706 reviews) ✓ Verified | 
| **Wage Garnishment** | 8.6 (14 reviews) | 8.8 (4173 reviews) ✓ Verified | 
| **Approvals** | 9.0 (14 reviews) | 9.1 (4389 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 8.8 (14 reviews) | 9.2 (4570 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 8.5 (14 reviews) | 9.2 (4559 reviews) ✓ Verified | 

#### Taxes

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Tax Calculation** | 9.1 (15 reviews) | 9.3 (5040 reviews) ✓ Verified | 
| **Tax Filing** | 8.5 (14 reviews) | 9.2 (4860 reviews) ✓ Verified | 
| **Automatic Tax Payment** | 8.7 (13 reviews) | Feature Not Available | 

#### Integration

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **API / Integration** | 8.3 (10 reviews) | 8.6 (4196 reviews) ✓ Verified | 
| **Time Tracking Integration** | 8.0 (14 reviews) | 8.8 (4145 reviews) ✓ Verified | 
| **Accounting Integration** | 7.8 (12 reviews) | 8.8 (4199 reviews) ✓ Verified | 
| **Core HR Integration** | 7.6 (12 reviews) | 8.6 (3907 reviews) ✓ Verified | 

#### Platform

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Reporting and Dashboards** | 8.2 (14 reviews) | 9.0 (4682 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.7 (14 reviews) | 9.2 (4615 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.9 (14 reviews) | 9.3 (5136 reviews) ✓ Verified | 
| **Scalability** | 8.7 (14 reviews) | 9.2 (4523 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | 8.0/10 | 56 |
| **Gusto** | 8.7/10 | 2786 |

#### Benefits Administration Platform Features

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Benefits Record Management** | 8.4 (45 reviews) | 9.0 (1365 reviews) | 
| **Enrollment Planning** | 8.6 (45 reviews) | 8.9 (1316 reviews) | 
| **Third-Party Carrier Integration** | 7.2 (42 reviews) | 8.4 (1222 reviews) | 
| **Document Management** | 8.1 (44 reviews) | 9.0 (1341 reviews) | 
| **Total Compensation Statements** | 8.6 (43 reviews) | 9.1 (1311 reviews) | 
| **Self-Service Portal** | 8.6 (44 reviews) | 9.2 (1356 reviews) | 
| **Regulatory Compliance** | 8.6 (44 reviews) | 9.0 (1278 reviews) | 
| **Mobile Benefits Access** | 8.1 (44 reviews) | 8.8 (1256 reviews) | 

#### Benefits Administration Platform Features

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Benefits Record Management** | 8.4 (45 reviews) | 9.0 (1365 reviews) | 
| **Enrollment Planning** | 8.6 (45 reviews) | 8.9 (1316 reviews) | 
| **Third-Party Carrier Integration** | 7.2 (42 reviews) | 8.4 (1222 reviews) | 
| **Document Management** | 8.1 (44 reviews) | 9.0 (1341 reviews) | 
| **Total Compensation Statements** | 8.6 (43 reviews) | 9.1 (1311 reviews) | 
| **Self-Service Portal** | 8.6 (44 reviews) | 9.2 (1356 reviews) | 
| **Regulatory Compliance** | 8.6 (44 reviews) | 9.0 (1278 reviews) | 
| **Benefits Dashboards** | 8.5 (30 reviews) | 9.1 (932 reviews) | 
| **Mobile Benefits Access** | 8.1 (44 reviews) | 8.8 (1256 reviews) | 
| **Integrations / APIs** | 7.7 (34 reviews) | 8.5 (1061 reviews) | 
| **Internationalization** | 7.0 (33 reviews) | 8.3 (977 reviews) | 
| **Mobility** | 8.0 (35 reviews) | 8.9 (1043 reviews) | 

#### Generative AI

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.2 (840 reviews) | 
| **AI Text Summarization** | Feature Not Available | 7.2 (837 reviews) | 
| **AI Image-to-Text** | Feature Not Available | 7.1 (832 reviews) | 

#### Platform

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Customization ** | 7.2 (54 reviews) | 8.2 (2269 reviews) | 
| **Integration APIs** | 6.5 (50 reviews) | 8.0 (2063 reviews) | 
| **Internationalization** | 6.6 (50 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.0 (51 reviews) | 8.9 (2312 reviews) | 
| **Performance** | 8.3 (52 reviews) | 9.2 (2344 reviews) | 
| **Mobility** | 8.1 (52 reviews) | 8.9 (2241 reviews) | 
| **Reporting** | 7.9 (53 reviews) | 8.7 (2293 reviews) | 
| **Dashboards** | 8.1 (53 reviews) | 9.1 (2288 reviews) | 

### PEO Providers

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | 8.3/10 | 192 |
| **Gusto** | N/A | N/A |

#### Compliance

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Compliance Support** | 8.6 (165 reviews) | Not enough data | 
| **Safety Program** | 8.0 (148 reviews) | Not enough data | 
| **Certified Assistance** | 8.3 (153 reviews) | Not enough data | 

#### Platform

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Tools** | 8.4 (174 reviews) | Not enough data | 
| **Management** | 8.3 (168 reviews) | Not enough data | 
| **Access** | 8.6 (175 reviews) | Not enough data | 

#### Support

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Scale** | 8.4 (162 reviews) | Not enough data | 
| **Specialist Guidance** | 8.2 (161 reviews) | Not enough data | 
| **Consulting** | 8.2 (155 reviews) | Not enough data | 
| **Invoicing** | 8.2 (165 reviews) | Not enough data | 
| **Implementation** | 8.2 (166 reviews) | Not enough data | 
| **Support** | 8.2 (176 reviews) | Not enough data | 
| **Assistance** | 8.3 (173 reviews) | Not enough data | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | N/A | N/A |
| **Gusto** | 9.3/10 | 90 |

#### Automation

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Process Automation** | Not enough data | 9.1 (27 reviews) | 

#### Logistics

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Dashboards & Reporting** | Not enough data | 9.0 (8 reviews) | 
| **Data Collection** | Not enough data | 8.8 (20 reviews) | 
| **Lanuguage Options** | Not enough data | Not enough data | 

#### Management

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Schedule Creation Tools** | Not enough data | 7.4 (13 reviews) | 
| **Schedule Management** | Not enough data | 9.1 (27 reviews) | 
| **Employee Leave Management** | Not enough data | 10.0 (9 reviews) | 
| **User Access** | Not enough data | 9.3 (9 reviews) | 
| **User Role Access** | Not enough data | 9.2 (11 reviews) | 
| **Employee Information** | Not enough data | 10.0 (21 reviews) | 
| **Employee Information Automation** | Not enough data | Not enough data | 

#### Monitoring

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Regulations Enforcement** | Not enough data | 10.0 (6 reviews) | 
| **Compliance Monitoring** | Not enough data | 10.0 (7 reviews) | 
| **Integration** | Not enough data | 10.0 (7 reviews) | 

### HR Compliance

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | 8.4/10 | 6 |
| **Gusto** | N/A | N/A |

#### Platform Basics

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Interoperability** | 8.0 (5 reviews) | Not enough data | 
| **Performance** | 8.6 (6 reviews) | Not enough data | 

#### Platform Data

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Visualization** | 8.1 (6 reviews) | Not enough data | 
| **Platform Search** | 8.3 (6 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.6 (6 reviews) | Not enough data | 

#### Platform Content

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Automation** | 8.9 (6 reviews) | Not enough data | 
| **File Sharing** | 8.3 (6 reviews) | Not enough data | 
| **Content Library** | 8.1 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | N/A | N/A |
| **Gusto** | 8.6/10 | 202 |

#### Platform Basics

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Interoperability** | Not enough data | 8.5 (186 reviews) | 
| **Performance** | Not enough data | 9.2 (194 reviews) | 
| **Portal** | Not enough data | 8.9 (186 reviews) | 

#### Platform Performance

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (192 reviews) | 
| **Application Monitoring** | Not enough data | 8.5 (179 reviews) | 

#### Platform Functionality

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Document management** | Not enough data | 9.1 (188 reviews) | 
| **Requalification** | Not enough data | 8.5 (182 reviews) | 
| **Compliance** | Not enough data | 8.8 (180 reviews) | 

#### Platform Additional Functionality

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Onboarding** | Not enough data | 8.9 (183 reviews) | 
| **Pre-qualifiation** | Not enough data | 8.4 (176 reviews) | 
| **Onsite Monitoring** | Not enough data | 8.1 (173 reviews) | 

#### Generative AI

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.3 (159 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | N/A | N/A |
| **Gusto** | 10.0/10 | 6 |

#### Performance reviews

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **360 Reviews** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Review Status Tracking** | Not enough data | Not enough data | 

#### Goals

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Goal-Setting** | Not enough data | 10.0 (5 reviews) | 
| **Company Goals And OKRs** | Not enough data | Not enough data | 

#### Feedback

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Continuous Feedback** | Not enough data | Not enough data | 
| **Requesting Feedback** | Not enough data | Not enough data | 
| **1-On-1 Meetings** | Not enough data | Not enough data | 
| **Public Praise** | Not enough data | Not enough data | 

#### Data

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | Not enough data | 
| **Historical Data** | Not enough data | Not enough data | 

#### Agentic AI - Performance Management

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | N/A | N/A |
| **Gusto** | 8.9/10 | 836 |

#### Platform Basics

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Performance** | Not enough data | 9.2 (773 reviews) | 
| **Portal** | Not enough data | 9.2 (778 reviews) | 

#### Platform Administration

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Integrations** | Not enough data | 8.6 (711 reviews) | 
| **Compliance** | Not enough data | 9.1 (758 reviews) | 
| **Reporting** | Not enough data | 8.9 (763 reviews) | 

#### Platform Payment Content

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Document management** | Not enough data | 9.0 (760 reviews) | 
| **Invoicing Tool** | Not enough data | 8.4 (652 reviews) | 
| **Wage access** | Not enough data | 9.1 (737 reviews) | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | 7.7/10 | 5 |
| **Gusto** | N/A | N/A |

#### Reports

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Score Cards** | Not enough data | Not enough data | 
| **Customizability** | 7.7 (5 reviews) | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Cleaning

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Filtering** | Not enough data | Not enough data | 
| **Levels of Measurement** | Not enough data | Not enough data | 
| **Transformation** | Not enough data | Not enough data | 

#### Generative AI

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Candidate Search** | Not enough data | Not enough data | 
| **Career Page Configuration** | Not enough data | Not enough data | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | Not enough data | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | Not enough data | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | Not enough data | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Customization ** | 7.2 (54 reviews) | 8.2 (2269 reviews) | 
| **Integration APIs** | 6.5 (50 reviews) | 8.0 (2063 reviews) | 
| **Internationalization** | 6.6 (50 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.0 (51 reviews) | 8.9 (2312 reviews) | 
| **Performance** | 8.3 (52 reviews) | 9.2 (2344 reviews) | 
| **Mobility** | 8.1 (52 reviews) | 8.9 (2241 reviews) | 
| **Reporting** | 7.9 (53 reviews) | 8.7 (2293 reviews) | 
| **Dashboards** | 8.1 (53 reviews) | 9.1 (2288 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Feature Not Available | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **ADP TotalSource** | 7.9/10 | 55 |
| **Gusto** | 8.6/10 | 2743 |

#### Agentic AI - Onboarding

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | 7.7 (245 reviews) | 
| **Adaptive Learning** | Feature Not Available | 7.9 (245 reviews) | 
| **Natural Language Interaction** | 7.8 (6 reviews) | 7.8 (249 reviews) | 
| **Proactive Assistance** | 7.5 (6 reviews) | 7.9 (250 reviews) | 
| **Decision Making** | 7.5 (6 reviews) | 8.0 (249 reviews) | 

#### Platform Content

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Forms Library** | 8.0 (9 reviews) | 8.7 (1158 reviews) | 
| **E-Forms** | 7.8 (9 reviews) | 9.1 (1187 reviews) | 
| **E-Signature** | 8.1 (8 reviews) | 9.3 (1190 reviews) | 
| **Background Checks** | 7.5 (8 reviews) | 8.4 (1096 reviews) | 
| **Offer Letter Approvals** | 6.7 (7 reviews) | 8.8 (1106 reviews) | 
| **Offer Letter Templates** | 6.9 (7 reviews) | 8.6 (1098 reviews) | 

#### Platform Additional Functionality

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Self-Service Portal** | 8.5 (9 reviews) | 9.2 (1165 reviews) | 
| **Automated Team Introductions** | Feature Not Available | 8.8 (1095 reviews) | 
| **Compliance Training** | 7.9 (8 reviews) | 8.5 (1072 reviews) | 
| **Automated Onboarding Workflows** | 8.5 (8 reviews) | 8.9 (1119 reviews) | 
| **Onboarding Notifications** | 8.1 (9 reviews) | 9.1 (1145 reviews) | 

#### Platform Data

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Time-to-Productivity Reporting** | Feature Not Available | 8.4 (1020 reviews) | 
| **Onboarding Process Reporting** | 8.3 (8 reviews) | 8.7 (1062 reviews) | 
| **Visualization** | 7.9 (8 reviews) | 8.8 (1043 reviews) | 

#### Platform

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Customization ** | 7.2 (54 reviews) | 8.2 (2269 reviews) | 
| **Integration APIs** | 6.5 (50 reviews) | 8.0 (2063 reviews) | 
| **Internationalization** | 6.6 (50 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.0 (51 reviews) | 8.9 (2312 reviews) | 
| **Performance** | 8.3 (52 reviews) | 9.2 (2344 reviews) | 
| **Mobility** | 8.1 (52 reviews) | 8.9 (2241 reviews) | 
| **Reporting** | 7.9 (53 reviews) | 8.7 (2293 reviews) | 
| **Dashboards** | 8.1 (53 reviews) | 9.1 (2288 reviews) | 

#### Recruiting and Onboarding

| Feature | ADP TotalSource | Gusto | 
|---|---|---|
| **Interview Scheduling** | 6.4 (7 reviews) | 8.0 (995 reviews) | 
| **Onboarding** | 9.2 (8 reviews) | 9.0 (1161 reviews) | 

---
## Categories
**Shared Categories (4):** [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Core HR Software](https://www.g2.com/categories/core-hr), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to ADP TotalSource (4):** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [HR Compliance Software](https://www.g2.com/categories/hr-compliance), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [PEO Providers](https://www.g2.com/categories/peo-providers)

**Unique to Gusto (5):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [HCM Software](https://www.g2.com/categories/hcm-software), [Performance Management Software](https://www.g2.com/categories/performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | ADP TotalSource | Gusto | 
|---|---|---|
| **Small-Business** | 70.2% | 84.0% | 
| **Mid-Market** | 26.5% | 15.6% | 
| **Enterprise** | 3.4% | 0.5% | 

### By Industry

#### ADP TotalSource

- **Non-Profit Organization Management:** 6.5%
- **Construction:** 5.9%
- **Hospital & Health Care:** 5.3%
- **Manufacturing:** 5.0%
- **Computer Software:** 5.0%
- **Financial Services:** 3.7%
- **Information Technology and Services:** 3.7%
- **Retail:** 3.4%
- **Real Estate:** 3.1%
- **Wholesale:** 2.8%
- **Other:** 55.7%

#### Gusto

- **Non-Profit Organization Management:** 5.8%
- **Computer Software:** 4.9%
- **Accounting:** 4.9%
- **Health, Wellness and Fitness:** 4.8%
- **Hospital & Health Care:** 4.7%
- **Mental Health Care:** 4.5%
- **Marketing and Advertising:** 4.5%
- **Information Technology and Services:** 3.7%
- **Medical Practice:** 3.6%
- **Construction:** 2.9%
- **Other:** 55.7%

---
## Alternatives

### Alternatives to ADP TotalSource

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12646 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1126 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1691 reviews)
- [TriNet](https://www.g2.com/products/trinet/reviews) — 4.2/5 stars (1405 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5042 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6367 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1613 reviews)

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12646 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6367 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1691 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4208 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1613 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

---
## Top Discussions

### ADP TotalSource

- Title: [What is the difference between ADP and ADP TotalSource?](https://www.g2.com/discussions/what-is-the-difference-between-adp-and-adp-totalsource) — 2 comments, 1 upvote
  > **Top comment:** "ADP TotalSoure is a division within ADP that focuses soley on PEO resources. It bundles the Payroll tech and admin, Worker's Compensation, HR tech and admin,..."
- Title: [How does ADP TotalSource work?](https://www.g2.com/discussions/how-does-adp-totalsource-work) — 2 comments, 1 upvote
  > **Top comment:** "ADP Totalsource operates as a "co-employer" similar to an employee outsourcing company or PEO.  Your employees still work for you but functions like HR,..."
- Title: [What other products do you have coming out in the future?](https://www.g2.com/discussions/what-other-products-do-you-have-coming-out-in-the-future) — 2 comments, 2 upvotes
  > **Top comment:** "While timelines vary depending upon the solution, we are actively evaluating Generative AI technologies and developing and deploying capabilities that are..."
- Title: [What is ADP TotalSource used for?](https://www.g2.com/discussions/what-is-adp-totalsource-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "ADP TotalSource is a full-service, all-in-one outsourcing solution. It takes exhausting, time-consuming tasks off your plate, across payroll, tax, HR,..."
- Title: [What software does ADP use?](https://www.g2.com/discussions/adp-totalsource-what-software-does-adp-use) — 1 comment *(includes official response)*
  > **Top comment:** "ADP TotalSource uses the ADP Workforce Now all-in-one technology platform for HR, compliance, payroll, benefits, hiring, time, performance and compensation..."

### Gusto

- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 3 comments, 6 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adp-totalsource-vs-gusto)