Compare ADP TotalSource and ADP Workforce Now 
At a Glance
Market Segments
Small-Business (71.1% of reviews)
Mid-Market (64.1% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
ADP TotalSource
Star Rating
(322)4.3 out of 5
Market Segments
Small-Business (71.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ADP TotalSourceADP Workforce Now
Star Rating
(3,939)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that centralizes payroll, HR, time tracking, and benefits. Users appreciate how this integration helps streamline processes and improve operational efficiency across their organizations.
- Users say that ADP TotalSource offers excellent compliance support and HR guidance, which significantly lightens the HR burden on internal teams. Reviewers highlight the platform's effectiveness in keeping compliant and its user-friendly interface for tracking PTO and accessing paychecks.
- According to verified reviews, ADP Workforce Now has a higher overall satisfaction score, reflecting its ability to resolve issues like timely salary payments. Users specifically mention the intuitive navigation and payslip integration as standout features that enhance their experience.
- Reviewers mention that while ADP TotalSource is user-friendly, it may not match the extensive feature set of ADP Workforce Now, particularly in areas like payroll processing and benefits administration, where Workforce Now has received higher ratings.
- Users highlight that ADP TotalSource shines in providing a dedicated Business Partner, which many find invaluable for addressing daily issues. This personalized support is a key differentiator for small businesses looking for hands-on assistance.
- G2 reviewers note that while both platforms have their strengths, ADP Workforce Now's larger market presence and higher volume of recent reviews suggest a more robust and reliable solution for mid-market companies compared to the smaller user base of ADP TotalSource.
Pricing
Entry-Level Pricing
ADP TotalSource
Contact ADP TotalSource to get a custom quote for your business.
Contact Us
ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more.
- ADP TotalSource
ADP Workforce Now
No pricing availableFree Trial
ADP TotalSource
Free Trial is available
ADP Workforce Now
No trial information availableRatings
Meets Requirements
8.8
247
8.6
3,191
Ease of Use
8.2
254
8.3
3,412
Ease of Setup
8.1
220
7.7
1,859
Ease of Admin
8.5
224
8.1
1,640
Quality of Support
8.2
247
7.9
2,893
Has the product been a good partner in doing business?
8.7
236
8.0
1,622
Product Direction (% positive)
7.8
244
7.6
3,157
Features by Category
Core HR
8.3
29
8.1
705
8.5
31
8.5
807
5.1
27
Feature Not Available
7.3
28
8.2
603
8.8
31
8.3
680
8.9
31
8.4
745
Generative AI
Feature Not Available
6.2
59
Platform
7.2
54
7.6
959
6.5
50
7.6
665
6.6
50
7.6
572
8.0
51
8.2
1023
8.3
52
8.1
984
8.1
52
7.9
823
7.9
53
8.1
1029
8.1
53
8.3
991
Employee Self Service
9.2
15
8.7
2229
|
Verified
9.3
15
8.4
1725
|
Verified
9.1
16
8.1
1750
|
Verified
Administration
8.4
15
8.8
1987
|
Verified
8.9
14
8.3
1851
|
Verified
9.1
15
9.2
2154
|
Verified
8.2
12
8.4
1013
|
Verified
8.8
15
8.8
1903
|
Verified
8.6
14
8.7
1578
|
Verified
9.0
14
8.6
1605
|
Verified
8.8
14
9.0
1853
|
Verified
8.5
14
9.0
1884
|
Verified
Taxes
9.0
14
8.9
1880
|
Verified
8.5
14
8.8
1706
|
Verified
8.7
13
Feature Not Available
Integration
8.3
10
8.1
1108
|
Verified
8.0
14
8.5
1370
|
Verified
7.6
11
8.2
1139
|
Verified
7.6
12
8.2
1147
|
Verified
Platform
8.2
14
8.3
1930
|
Verified
8.7
14
8.4
1967
|
Verified
8.9
14
8.4
2021
|
Verified
8.7
14
8.6
1782
|
Verified
Benefits Administration Platform Features
8.4
45
8.5
997
8.6
45
8.4
917
7.2
42
7.8
691
8.1
44
8.2
798
8.6
43
8.2
796
8.6
44
8.6
1015
8.6
44
8.4
823
8.1
44
8.0
745
Benefits Administration Platform Features
8.4
45
8.5
997
8.6
45
8.4
917
7.2
42
7.8
691
8.1
44
8.2
798
8.6
43
8.2
796
8.6
44
8.6
1015
8.6
44
8.4
823
8.5
30
8.4
935
8.1
44
8.0
745
7.7
34
7.9
613
7.0
33
7.3
108
8.0
35
7.5
129
Generative AI
Feature Not Available
6.0
63
Feature Not Available
6.0
63
Feature Not Available
5.9
63
Platform
7.2
54
7.6
959
6.5
50
7.6
665
6.6
50
7.6
572
8.0
51
8.2
1023
8.3
52
8.1
984
8.1
52
7.9
823
7.9
53
8.1
1029
8.1
53
8.3
991
Compliance
8.6
161
Not enough data
8.0
147
Not enough data
8.4
150
Not enough data
Platform
8.4
172
Not enough data
8.3
168
Not enough data
8.6
171
Not enough data
Support
8.4
161
Not enough data
8.2
160
Not enough data
8.2
155
Not enough data
8.2
165
Not enough data
8.2
165
Not enough data
8.2
172
Not enough data
8.4
168
Not enough data
Basics
Not enough data
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Content
Not enough data
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Logistics
Not enough data
8.1
70
Not enough data
8.4
80
Recruiting and Onboarding
Not enough data
8.0
293
Platform
7.2
54
7.6
959
6.5
50
7.6
665
6.6
50
7.6
572
8.0
51
8.2
1023
8.3
52
8.1
984
8.1
52
7.9
823
7.9
53
8.1
1029
8.1
53
8.3
991
Basics
Not enough data
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Additional Functionality
Not enough data
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Content
Not enough data
8.4
64
Not enough data
8.5
58
Recruiting and Onboarding
Not enough data
7.7
265
6.4
7
7.6
317
Not enough data
8.0
293
Platform
7.2
54
7.6
959
6.5
50
7.6
665
6.6
50
7.6
572
8.0
51
8.2
1023
8.3
52
8.1
984
8.1
52
7.9
823
7.9
53
8.1
1029
8.1
53
8.3
991
Platform Basics
8.0
5
Not enough data
8.6
6
Not enough data
Platform Data
8.1
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Platform Content
8.9
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Basics
Not enough data
8.1
48
Not enough data
8.4
59
Platform Content
Not enough data
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Platform Performance
Not enough data
8.1
62
Not enough data
8.2
56
Platform
7.2
54
7.6
959
6.5
50
7.6
665
6.6
50
7.6
572
8.0
51
8.2
1023
8.3
52
8.1
984
8.1
52
7.9
823
7.9
53
8.1
1029
8.1
53
8.3
991
Operations
Not enough data
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Performance reviews
Not enough data
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Goals
Not enough data
8.1
122
|
Verified
Not enough data
7.9
108
|
Verified
Feedback
Not enough data
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data
Not enough data
8.4
145
|
Verified
Not enough data
8.2
133
|
Verified
Agentic AI - Performance Management
Not enough data
8.0
17
Not enough data
7.5
18
Reports
Not enough data
7.2
68
7.7
5
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Cleaning
Not enough data
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Generative AI
Feature Not Available
6.2
40
Feature Not Available
6.5
40
Feature Not Available
6.3
40
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.2
54
7.6
959
6.5
50
7.6
665
6.6
50
7.6
572
8.0
51
8.2
1023
8.3
52
8.1
984
8.1
52
7.9
823
7.9
53
8.1
1029
8.1
53
8.3
991
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Onboarding
6.9
6
6.7
20
Feature Not Available
6.8
19
7.8
6
7.1
19
7.5
6
6.8
19
7.5
6
7.0
19
Platform Content
8.0
9
8.0
206
7.8
9
8.0
208
8.1
8
8.2
203
7.5
8
7.7
155
6.7
7
7.8
154
6.9
7
7.6
163
Platform Additional Functionality
8.5
9
8.5
231
Feature Not Available
7.6
156
7.9
8
7.8
157
8.5
8
8.2
192
8.1
9
8.2
201
Platform Data
Feature Not Available
7.8
155
8.3
8
8.0
180
7.9
8
8.1
190
Platform
7.2
54
7.6
959
6.5
50
7.6
665
6.6
50
7.6
572
8.0
51
8.2
1023
8.3
52
8.1
984
8.1
52
7.9
823
7.9
53
8.1
1029
8.1
53
8.3
991
Recruiting and Onboarding
6.4
7
7.6
317
9.2
8
8.1
421
Platform
7.2
54
7.6
959
6.5
50
7.6
665
6.6
50
7.6
572
8.0
51
8.2
1023
8.3
52
8.1
984
8.1
52
7.9
823
7.9
53
8.1
1029
8.1
53
8.3
991
Workforce Management Platform Features
Not enough data
7.9
135
Not enough data
7.8
144
Not enough data
8.6
213
Not enough data
8.6
193
Not enough data
7.9
143
Not enough data
7.9
128
Not enough data
8.3
165
Not enough data
8.5
196
Not enough data
7.8
134
Not enough data
7.6
146
Categories
Categories
Shared Categories
ADP TotalSource and ADP Workforce Now are categorized as Onboarding, Core HR, Benefits Administration, Payroll, and HR Analytics
Unique Categories
ADP TotalSource is categorized as Applicant Tracking Systems (ATS), HR Compliance, and PEO Providers
ADP Workforce Now is categorized as Workforce Management, Performance Management, HCM Software, Candidate Relationship Management, Interview Scheduling, Job Description Management, and Healthcare HR
Reviews
Reviewers' Company Size
ADP TotalSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
6.7%
Construction
6.0%
Hospital & Health Care
5.4%
Computer Software
5.1%
Manufacturing
4.8%
Other
72.1%
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
76.9%
Discussions
What is the difference between ADP and ADP TotalSource?
2 Comments
MS
ADP TotalSoure is a division within ADP that focuses soley on PEO resources. It bundles the Payroll tech and admin, Worker's Compensation, HR tech and admin,...Read more
What other products do you have coming out in the future?
2 Comments
Official Response from ADP TotalSource
While timelines vary depending upon the solution, we are actively evaluating Generative AI technologies and developing and deploying capabilities that are...Read more
How can you lower our costs for benefits?
1 Comment
WB
At ADP TotalSource, we streamline your administration processes to make HR tasks smoother. We analyze critical areas, like designing the right benefits...Read more
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
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