Compare ADP Comprehensive Services and Paychex 
At a Glance
Market Segments
Mid-Market (66.2% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
ADP Comprehensive Services
Star Rating
(149)4.4 out of 5
Market Segments
Mid-Market (66.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Comprehensive ServicesPaychex
Star Rating
(1,646)4.1 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexADP Comprehensive Services vs Paychex
When assessing the two solutions, reviewers found ADP Comprehensive Services easier to use and do business with overall. However, reviewers felt that Paychex is easier to set up. Both products were equally easy to administer.
- Reviewers felt that ADP Comprehensive Services meets the needs of their business better than Paychex.
- When comparing quality of ongoing product support, reviewers felt that ADP Comprehensive Services is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ADP Comprehensive Services over Paychex.
Pricing
Entry-Level Pricing
ADP Comprehensive Services
No pricing availableFree Trial
ADP Comprehensive Services
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
8.9
43
8.7
1,317
Ease of Use
8.6
47
8.5
1,378
Ease of Setup
8.0
44
8.3
988
Ease of Admin
8.5
33
8.5
965
Quality of Support
8.4
42
8.3
1,271
Has the product been a good partner in doing business?
8.8
107
8.5
963
Product Direction (% positive)
8.4
44
7.5
1,295
Features by Category
Core HR
8.4
25
8.1
114
8.7
29
7.9
107
Feature Not Available
7.8
53
7.6
26
8.1
77
8.5
27
8.4
114
8.0
26
7.8
115
Generative AI
Feature Not Available
4.3
5
Platform
8.3
29
7.5
312
7.3
26
7.4
165
7.3
23
Feature Not Available
8.5
28
8.3
400
8.3
29
8.5
410
8.6
28
8.0
292
8.5
29
8.2
401
8.8
26
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Employee Self Service
9.6
30
8.6
854
|
Verified
8.4
30
8.0
546
|
Verified
8.9
30
8.3
529
|
Verified
Administration
9.4
32
8.7
862
|
Verified
8.7
31
7.9
562
|
Verified
9.4
29
9.3
933
|
Verified
7.7
26
8.5
407
|
Verified
9.0
28
8.9
779
|
Verified
9.0
28
8.7
563
|
Verified
8.6
27
8.6
457
|
Verified
8.7
25
9.1
782
|
Verified
9.1
27
9.1
832
|
Verified
Taxes
8.7
26
9.1
879
|
Verified
9.0
27
9.0
834
|
Verified
8.5
25
9.1
827
|
Verified
Integration
8.3
22
7.8
263
|
Verified
8.8
25
7.7
302
|
Verified
8.3
22
7.7
306
|
Verified
8.8
24
7.6
265
|
Verified
Platform
9.4
26
8.6
861
|
Verified
9.1
27
8.6
840
|
Verified
9.0
27
8.7
876
|
Verified
9.3
25
8.7
728
|
Verified
Benefits Administration Platform Features
9.0
22
8.2
232
9.2
23
7.9
195
8.1
22
7.0
112
9.3
24
8.3
172
8.9
22
8.5
189
9.3
23
8.2
225
9.5
22
8.4
210
8.3
22
7.9
151
Benefits Administration Platform Features
9.0
22
8.2
232
9.2
23
7.9
195
8.1
22
7.0
112
9.3
24
8.3
172
8.9
22
8.5
189
9.3
23
8.2
225
9.5
22
8.4
210
9.4
13
8.3
222
8.3
22
7.9
151
8.2
19
7.6
101
Feature Not Available
5.8
19
9.1
20
6.7
23
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
8.3
29
7.5
312
7.3
26
7.4
165
7.3
23
Feature Not Available
8.5
28
8.3
400
8.3
29
8.5
410
8.6
28
8.0
292
8.5
29
8.2
401
8.8
26
8.5
424
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
Not enough data
7.4
26
Logistics
Not enough data
8.0
31
Not enough data
7.6
28
Not enough data
6.9
26
Management
Not enough data
6.7
20
Not enough data
7.5
21
Not enough data
7.8
26
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.4
32
Not enough data
7.7
29
Monitoring
Not enough data
7.7
26
Not enough data
7.7
27
Not enough data
7.2
27
Basics
9.0
14
Not enough data
7.9
13
Not enough data
8.8
15
Not enough data
Additional Functionality
9.0
15
Not enough data
8.8
13
Not enough data
8.9
14
Not enough data
Content
8.9
14
Not enough data
7.8
13
Not enough data
Recruiting and Onboarding
8.7
14
6.7
20
8.9
15
6.6
49
9.5
16
7.5
21
|
Verified
Platform
8.3
29
7.5
312
7.3
26
7.4
165
7.3
23
Feature Not Available
8.5
28
8.3
400
8.3
29
8.5
410
8.6
28
8.0
292
8.5
29
8.2
401
8.8
26
8.5
424
Background Check Administration
Not enough data
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
8.8
13
5.0
8
9.0
13
6.9
9
8.9
14
5.6
8
Goals
8.8
15
6.0
8
8.3
12
6.2
7
Feedback
8.6
13
6.5
9
9.1
13
6.5
8
Feature Not Available
6.5
8
Feature Not Available
6.0
7
Data
8.9
14
6.7
8
9.4
14
6.7
9
Agentic AI - Performance Management
8.1
9
Feature Not Available
8.3
9
Feature Not Available
Reports
8.1
17
6.8
11
8.9
19
6.9
12
8.7
18
6.8
12
9.1
18
8.2
12
Cleaning
9.1
18
6.4
13
8.9
16
7.6
11
9.1
18
8.0
11
Generative AI
Feature Not Available
Feature Not Available
7.3
15
6.9
9
Feature Not Available
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.3
29
7.5
312
7.3
26
7.4
165
7.3
23
Feature Not Available
8.5
28
8.3
400
8.3
29
8.5
410
8.6
28
8.0
292
8.5
29
8.2
401
8.8
26
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
129
Not enough data
7.5
51
Not enough data
7.9
60
Not enough data
7.8
82
Not enough data
7.9
100
Platform Data
Not enough data
7.6
56
Not enough data
7.9
77
Not enough data
7.6
64
Platform
8.3
29
7.5
312
7.3
26
7.4
165
7.3
23
Feature Not Available
8.5
28
8.3
400
8.3
29
8.5
410
8.6
28
8.0
292
8.5
29
8.2
401
8.8
26
8.5
424
Recruiting and Onboarding
8.9
15
6.6
49
Not enough data
8.3
116
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
150
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Platform
8.3
29
7.5
312
7.3
26
7.4
165
7.3
23
Feature Not Available
8.5
28
8.3
400
8.3
29
8.5
410
8.6
28
8.0
292
8.5
29
8.2
401
8.8
26
8.5
424
Platform
8.3
29
7.5
312
7.3
26
7.4
165
7.3
23
Feature Not Available
8.5
28
8.3
400
8.3
29
8.5
410
8.6
28
8.0
292
8.5
29
8.2
401
8.8
26
8.5
424
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
8.3
29
7.5
312
7.3
26
7.4
165
7.3
23
Feature Not Available
8.5
28
8.3
400
8.3
29
8.5
410
8.6
28
8.0
292
8.5
29
8.2
401
8.8
26
8.5
424
Categories
Categories
Shared Categories
ADP Comprehensive Services and Paychex are categorized as Candidate Relationship Management, Performance Management, HCM Software, Payroll, Benefits Administration, Core HR, and HR Analytics
Unique Categories
ADP Comprehensive Services has no unique categories
Reviews
Reviewers' Company Size
ADP Comprehensive Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Manufacturing
8.9%
Hospital & Health Care
8.1%
Information Technology and Services
4.4%
Financial Services
3.7%
Other
65.2%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Discussions
What is comprehensive services ADP?
2 Comments
GH
Comprehensive Services is a complete outsourced solution that efficiently manages Human Resources, Employee Benefits, Talent Management, and Payroll,...Read more
What kind of services does ADP provide?
1 Comment
MM
ADP provides support for items such as payroll, workforce management, and benefits. With a growing organization, it can be difficult to keep up with...Read more
ADP Comprehensive Services has no more discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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