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Compare ADP Comprehensive Services and Gusto 
Featured Products
At a Glance
Market Segments
Mid-Market (68.3% of reviews)
Small-Business (84.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $49.00 Per Month
ADP Comprehensive Services
Star Rating
(142)4.4 out of 5
Market Segments
Mid-Market (68.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Comprehensive ServicesGusto
Star Rating
(7,567)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface and smooth onboarding process. Users appreciate features like automated task tracking for compliance, which alleviates concerns about filing deadlines.
- Users say that ADP Comprehensive Services provides a solid platform for HR reporting and policy updates, making it particularly useful for mid-sized businesses. Reviewers highlight the ease of inputting payroll data and accessing pay information quickly.
- According to verified reviews, Gusto significantly outperforms ADP in overall satisfaction, reflected in its higher G2 Score. Users frequently mention the platform's affordability and effective customer support, which enhances their overall experience.
- Reviewers mention that while Gusto is favored for its ease of use and setup, ADP Comprehensive Services is noted for its robust helpdesk support. Users appreciate the quick assistance they receive when navigating complex HR issues.
- G2 reviewers highlight Gusto's strong performance in payroll features, with users enjoying the flexibility of having funds available just days before payroll deadlines. This feature is particularly beneficial for businesses with fluctuating cash flow.
- Users report that ADP Comprehensive Services, while effective for larger organizations, may not cater as well to the needs of small businesses. Some users express a desire for more tailored features that align with their specific operational workflows.
Pricing
Entry-Level Pricing
ADP Comprehensive Services
No pricing availableGusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
ADP Comprehensive Services
No trial information availableGusto
Free Trial is available
Ratings
Meets Requirements
8.9
39
9.4
6,028
Ease of Use
8.5
41
9.5
6,229
Ease of Setup
8.1
38
9.3
4,930
Ease of Admin
8.6
30
9.3
2,165
Quality of Support
8.3
37
9.0
5,024
Has the product been a good partner in doing business?
8.9
104
9.1
2,165
Product Direction (% positive)
8.5
39
9.2
6,128
Features by Category
Core HR
8.4
25
8.8
893
8.6
27
9.0
892
Feature Not Available
8.0
784
7.5
25
8.6
836
8.4
25
8.8
852
7.9
25
8.7
850
Generative AI
Feature Not Available
7.2
472
Platform
8.3
29
8.2
2231
7.3
26
8.0
2038
7.3
23
Feature Not Available
8.5
28
8.9
2255
8.3
29
9.2
2258
8.6
28
8.9
2171
8.5
28
8.8
2225
8.8
26
9.1
2255
Employee Self Service
9.6
30
9.5
5037
|
Verified
8.3
29
8.9
4603
|
Verified
8.9
30
9.0
4666
|
Verified
Administration
9.4
31
9.4
4863
|
Verified
8.7
31
9.0
4544
|
Verified
9.4
29
9.6
5006
|
Verified
7.7
26
8.9
4419
|
Verified
9.0
28
9.2
4621
|
Verified
9.0
28
8.8
4152
|
Verified
8.6
27
9.1
4346
|
Verified
8.7
25
9.2
4520
|
Verified
9.1
27
9.2
4529
|
Verified
Taxes
8.7
26
9.3
4784
|
Verified
9.0
27
9.2
4663
|
Verified
8.5
25
Feature Not Available
Integration
8.3
22
8.6
4065
|
Verified
8.8
25
8.8
4095
|
Verified
8.3
22
8.8
4149
|
Verified
8.8
24
8.6
3898
|
Verified
Platform
9.4
26
9.0
4535
|
Verified
9.1
27
9.2
4544
|
Verified
8.9
25
9.3
4704
|
Verified
9.3
25
9.2
4427
|
Verified
Benefits Administration Platform Features
9.0
22
9.0
1352
9.2
23
8.9
1310
8.1
22
8.4
1214
9.3
23
9.0
1317
8.9
22
9.0
1304
9.3
23
9.2
1337
9.5
22
9.0
1271
8.3
22
8.8
1249
Benefits Administration Platform Features
9.0
22
9.0
1352
9.2
23
8.9
1310
8.1
22
8.4
1214
9.3
23
9.0
1317
8.9
22
9.0
1304
9.3
23
9.2
1337
9.5
22
9.0
1271
9.4
13
9.1
925
8.3
22
8.8
1249
8.2
19
8.5
1056
Feature Not Available
8.3
974
9.1
20
8.9
1038
Generative AI
Feature Not Available
7.2
837
Feature Not Available
7.2
834
Feature Not Available
7.1
829
Platform
8.3
29
8.2
2231
7.3
26
8.0
2038
7.3
23
Feature Not Available
8.5
28
8.9
2255
8.3
29
9.2
2258
8.6
28
8.9
2171
8.5
28
8.8
2225
8.8
26
9.1
2255
Basics
9.0
14
Not enough data
7.9
13
Not enough data
8.7
14
Not enough data
Additional Functionality
8.9
14
Not enough data
8.8
13
Not enough data
8.9
14
Not enough data
Content
8.8
13
Not enough data
7.8
13
Not enough data
Recruiting and Onboarding
8.7
14
Not enough data
8.8
14
8.0
992
9.4
14
Not enough data
Platform
8.3
29
8.2
2231
7.3
26
8.0
2038
7.3
23
Feature Not Available
8.5
28
8.9
2255
8.3
29
9.2
2258
8.6
28
8.9
2171
8.5
28
8.8
2225
8.8
26
9.1
2255
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
187
Not enough data
8.5
177
Platform Functionality
Not enough data
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Performance reviews
8.8
13
Not enough data
9.0
13
Not enough data
8.9
14
Not enough data
Goals
8.8
15
Not enough data
8.3
12
Not enough data
Feedback
8.6
13
Not enough data
9.1
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.9
14
Not enough data
9.4
14
Not enough data
Agentic AI - Performance Management
8.1
9
Not enough data
8.3
9
Not enough data
Platform Basics
Not enough data
9.2
772
Not enough data
9.2
775
Platform Administration
Not enough data
8.6
711
Not enough data
9.1
751
Not enough data
9.0
761
Platform Payment Content
Not enough data
9.0
755
Not enough data
8.4
650
Not enough data
9.1
733
Reports
8.1
17
Not enough data
8.9
19
Not enough data
8.7
18
Not enough data
9.1
18
Not enough data
Cleaning
9.1
18
Not enough data
8.9
16
Not enough data
9.1
18
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
15
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.6
241
Not enough data
7.9
243
Not enough data
7.8
243
Not enough data
7.9
244
Not enough data
8.0
246
Platform Content
Not enough data
8.7
1144
Not enough data
9.0
1164
Not enough data
9.2
1162
Not enough data
8.4
1081
Not enough data
8.7
1093
Not enough data
8.6
1086
Platform Additional Functionality
Not enough data
9.2
1141
Not enough data
8.7
1089
Not enough data
8.5
1063
Not enough data
8.9
1106
Not enough data
9.1
1126
Platform Data
Not enough data
8.4
1014
Not enough data
8.7
1054
Not enough data
8.8
1042
Platform
8.3
29
8.2
2231
7.3
26
8.0
2038
7.3
23
Feature Not Available
8.5
28
8.9
2255
8.3
29
9.2
2258
8.6
28
8.9
2171
8.5
28
8.8
2225
8.8
26
9.1
2255
Recruiting and Onboarding
8.8
14
8.0
992
Not enough data
9.0
1082
Categories
Categories
Shared Categories
ADP Comprehensive Services and Gusto are categorized as Payroll, Benefits Administration, and Core HR
Unique Categories
ADP Comprehensive Services is categorized as Candidate Relationship Management, Performance Management, HCM Software, and HR Analytics
Reviews
Reviewers' Company Size
ADP Comprehensive Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
9.3%
Non-Profit Organization Management
9.3%
Hospital & Health Care
8.5%
Information Technology and Services
4.7%
Financial Services
3.9%
Other
64.3%
Non-Profit Organization Management
5.7%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.6%
Discussions
What is comprehensive services ADP?
2 Comments
GH
Comprehensive Services is a complete outsourced solution that efficiently manages Human Resources, Employee Benefits, Talent Management, and Payroll,...Read more
What kind of services does ADP provide?
1 Comment
MM
ADP provides support for items such as payroll, workforce management, and benefits. With a growing organization, it can be difficult to keep up with...Read more
ADP Comprehensive Services has no more discussions with answers
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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