Compare ADP Comprehensive Services and Gusto 
Featured Products
At a Glance
Market Segments
Mid-Market (66.2% of reviews)
Small-Business (84.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $49.00 Per Month
ADP Comprehensive Services
Star Rating
(149)4.4 out of 5
Market Segments
Mid-Market (66.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Comprehensive ServicesGusto
Star Rating
(9,037)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive interface that simplifies payroll, onboarding, and benefits management. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
- Users say that ADP Comprehensive Services provides valuable hands-on support, especially during critical moments. Reviewers highlighted the importance of having a dedicated HR Business Partner, stating, "We get access to a dedicated HR Business Partner to help with compliance, policy development, and employee relations."
- According to verified reviews, Gusto's implementation process is notably quick and straightforward, with users praising the organized pathway for managing HR systems. One user mentioned, "The payroll structure supports us in avoiding compliance issues," showcasing its effectiveness in streamlining operations.
- Reviewers mention that while ADP Comprehensive Services offers a solid automated payroll system, some users find it less intuitive compared to Gusto. One user remarked, "I find ADP Comprehensive Services helps me run payroll in an easy manner," but others noted that the interface could be improved for better usability.
- G2 reviewers highlight Gusto's strong performance in benefits administration, with a score that reflects its ability to manage various employee benefits efficiently. Users appreciate features like easy tracking and compliance, with one stating, "It provides a user-friendly and organized pathway for many of our HR systems."
- Users report that while ADP Comprehensive Services has a reliable payroll system, Gusto's overall satisfaction ratings are significantly higher, indicating a more favorable user experience. Reviewers noted, "Simple to use, always fast with updates/emails," which emphasizes Gusto's commitment to user satisfaction.
Pricing
Entry-Level Pricing
ADP Comprehensive Services
No pricing availableGusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
ADP Comprehensive Services
No trial information availableGusto
Free Trial is available
Ratings
Meets Requirements
8.9
43
9.4
6,699
Ease of Use
8.6
47
9.5
6,913
Ease of Setup
8.0
44
9.3
5,537
Ease of Admin
8.5
33
9.3
2,346
Quality of Support
8.4
42
9.0
5,572
Has the product been a good partner in doing business?
8.8
107
9.1
2,342
Product Direction (% positive)
8.4
44
9.2
6,772
Features by Category
Core HR
8.4
25
8.8
906
8.7
29
9.0
936
Feature Not Available
8.1
796
7.6
26
8.6
846
8.5
27
8.8
869
8.0
26
8.7
876
Generative AI
Feature Not Available
7.2
473
Platform
8.3
29
8.2
2246
7.3
26
8.0
2048
7.3
23
Feature Not Available
8.5
28
8.9
2284
8.3
29
9.2
2287
8.6
28
8.9
2191
8.5
29
8.8
2251
8.8
26
9.1
2270
Employee Self Service
9.6
30
9.5
5242
|
Verified
8.4
30
8.9
4716
|
Verified
8.9
30
9.0
4761
|
Verified
Administration
9.4
32
9.4
5095
|
Verified
8.7
31
9.1
4653
|
Verified
9.4
29
9.6
5115
|
Verified
7.7
26
8.9
4463
|
Verified
9.0
28
9.2
4675
|
Verified
9.0
28
8.8
4166
|
Verified
8.6
27
9.1
4375
|
Verified
8.7
25
9.2
4552
|
Verified
9.1
27
9.2
4550
|
Verified
Taxes
8.7
26
9.3
4916
|
Verified
9.0
27
9.2
4772
|
Verified
8.5
25
Feature Not Available
Integration
8.3
22
8.6
4119
|
Verified
8.8
25
8.8
4123
|
Verified
8.3
22
8.8
4177
|
Verified
8.8
24
8.6
3903
|
Verified
Platform
9.4
26
9.0
4628
|
Verified
9.1
27
9.2
4593
|
Verified
9.0
27
9.3
4911
|
Verified
9.3
25
9.2
4483
|
Verified
Benefits Administration Platform Features
9.0
22
9.0
1361
9.2
23
8.9
1314
8.1
22
8.4
1219
9.3
24
9.0
1333
8.9
22
9.1
1308
9.3
23
9.2
1347
9.5
22
9.0
1277
8.3
22
8.8
1253
Benefits Administration Platform Features
9.0
22
9.0
1361
9.2
23
8.9
1314
8.1
22
8.4
1219
9.3
24
9.0
1333
8.9
22
9.1
1308
9.3
23
9.2
1347
9.5
22
9.0
1277
9.4
13
9.1
930
8.3
22
8.8
1253
8.2
19
8.5
1059
Feature Not Available
8.3
976
9.1
20
8.9
1042
Generative AI
Feature Not Available
7.2
839
Feature Not Available
7.2
836
Feature Not Available
7.1
831
Platform
8.3
29
8.2
2246
7.3
26
8.0
2048
7.3
23
Feature Not Available
8.5
28
8.9
2284
8.3
29
9.2
2287
8.6
28
8.9
2191
8.5
29
8.8
2251
8.8
26
9.1
2270
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
9.0
14
Not enough data
7.9
13
Not enough data
8.8
15
Not enough data
Additional Functionality
9.0
15
Not enough data
8.8
13
Not enough data
8.9
14
Not enough data
Content
8.9
14
Not enough data
7.8
13
Not enough data
Recruiting and Onboarding
8.7
14
Not enough data
8.9
15
8.0
992
9.5
16
Not enough data
Platform
8.3
29
8.2
2246
7.3
26
8.0
2048
7.3
23
Feature Not Available
8.5
28
8.9
2284
8.3
29
9.2
2287
8.6
28
8.9
2191
8.5
29
8.8
2251
8.8
26
9.1
2270
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
190
Not enough data
8.5
177
Platform Functionality
Not enough data
9.0
185
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Performance reviews
8.8
13
Not enough data
9.0
13
Not enough data
8.9
14
Not enough data
Goals
8.8
15
Not enough data
8.3
12
Not enough data
Feedback
8.6
13
Not enough data
9.1
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.9
14
Not enough data
9.4
14
Not enough data
Agentic AI - Performance Management
8.1
9
Not enough data
8.3
9
Not enough data
Platform Basics
Not enough data
9.2
772
Not enough data
9.2
777
Platform Administration
Not enough data
8.6
710
Not enough data
9.1
756
Not enough data
9.0
762
Platform Payment Content
Not enough data
9.0
759
Not enough data
8.4
651
Not enough data
9.1
736
Reports
8.1
17
Not enough data
8.9
19
Not enough data
8.7
18
Not enough data
9.1
18
Not enough data
Cleaning
9.1
18
Not enough data
8.9
16
Not enough data
9.1
18
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
15
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Platform Content
Not enough data
8.7
1152
Not enough data
9.1
1176
Not enough data
9.2
1177
Not enough data
8.4
1088
Not enough data
8.8
1101
Not enough data
8.6
1094
Platform Additional Functionality
Not enough data
9.2
1155
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1136
Platform Data
Not enough data
8.4
1018
Not enough data
8.7
1058
Not enough data
8.8
1041
Platform
8.3
29
8.2
2246
7.3
26
8.0
2048
7.3
23
Feature Not Available
8.5
28
8.9
2284
8.3
29
9.2
2287
8.6
28
8.9
2191
8.5
29
8.8
2251
8.8
26
9.1
2270
Recruiting and Onboarding
8.9
15
8.0
992
Not enough data
9.0
1106
Categories
Categories
Shared Categories
ADP Comprehensive Services and Gusto are categorized as Performance Management, HCM Software, Payroll, Benefits Administration, and Core HR
Unique Categories
ADP Comprehensive Services is categorized as Candidate Relationship Management and HR Analytics
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, and Onboarding
Reviews
Reviewers' Company Size
ADP Comprehensive Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Manufacturing
8.9%
Hospital & Health Care
8.1%
Information Technology and Services
4.4%
Financial Services
3.7%
Other
65.2%
Non-Profit Organization Management
5.6%
Computer Software
5.1%
Accounting
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.8%
Discussions
What is comprehensive services ADP?
2 Comments
GH
Comprehensive Services is a complete outsourced solution that efficiently manages Human Resources, Employee Benefits, Talent Management, and Payroll,...Read more
What kind of services does ADP provide?
1 Comment
MM
ADP provides support for items such as payroll, workforce management, and benefits. With a growing organization, it can be difficult to keep up with...Read more
ADP Comprehensive Services has no more discussions with answers
Is there an app for Gusto payroll?
4 Comments
DL
Yes there is just look for GUSTO app to download to your phone doesnt matter if you have OS or Android its available for bothRead more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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