Compare ADP Comprehensive Services and Gusto
Featured Products
At a Glance
Market Segments
Mid-Market (66.9% of reviews)
Small-Business (84.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $49.00 Per Month
ADP Comprehensive Services
Star Rating
(162)4.4 out of 5
Market Segments
Mid-Market (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Comprehensive Services
Gusto
Star Rating
(10,111)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive interface that simplifies payroll, onboarding, and benefits management. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
- Users say that ADP Comprehensive Services provides valuable hands-on support, especially during critical moments. Reviewers highlighted the importance of having a dedicated HR Business Partner, stating, "We get access to a dedicated HR Business Partner to help with compliance, policy development, and employee relations."
- According to verified reviews, Gusto's implementation process is notably quick and straightforward, with users praising the organized pathway for managing HR systems. One user mentioned, "The payroll structure supports us in avoiding compliance issues," showcasing its effectiveness in streamlining operations.
- Reviewers mention that while ADP Comprehensive Services offers a solid automated payroll system, some users find it less intuitive compared to Gusto. One user remarked, "I find ADP Comprehensive Services helps me run payroll in an easy manner," but others noted that the interface could be improved for better usability.
- G2 reviewers highlight Gusto's strong performance in benefits administration, with a score that reflects its ability to manage various employee benefits efficiently. Users appreciate features like easy tracking and compliance, with one stating, "It provides a user-friendly and organized pathway for many of our HR systems."
- Users report that while ADP Comprehensive Services has a reliable payroll system, Gusto's overall satisfaction ratings are significantly higher, indicating a more favorable user experience. Reviewers noted, "Simple to use, always fast with updates/emails," which emphasizes Gusto's commitment to user satisfaction.
Pricing
Entry-Level Pricing
ADP Comprehensive Services
No pricing availableGusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
ADP Comprehensive Services
No trial information availableGusto
Free Trial is available
Ratings
Meets Requirements
9.0
50
9.4
7,265
Ease of Use
8.7
55
9.5
7,493
Ease of Setup
8.0
52
9.3
6,077
Ease of Admin
8.6
36
9.3
2,378
Quality of Support
8.4
49
9.0
6,043
Has the product been a good partner in doing business?
8.9
110
9.1
2,375
Product Direction (% positive)
8.7
52
9.2
7,272
Features by Category
Core HR
8.5
27
8.8
910
8.8
32
9.0
950
Feature Not Available
8.1
801
7.7
27
8.6
849
8.6
29
8.8
876
8.2
29
8.8
884
Generative AI
Feature Not Available
7.2
473
Platform
8.4
31
8.2
2262
7.4
27
8.0
2061
7.3
23
Feature Not Available
8.7
32
8.9
2308
8.5
33
9.2
2330
8.7
29
8.9
2227
8.6
32
8.7
2287
8.9
28
9.1
2284
Employee Self Service
9.6
33
9.5
5422
|
Verified
8.5
32
8.9
4797
|
Verified
9.0
34
9.0
4844
|
Verified
Administration
9.4
36
9.4
5249
|
Verified
8.7
33
9.1
4770
|
Verified
9.4
32
9.6
5201
|
Verified
7.7
26
8.9
4490
|
Verified
9.1
30
9.2
4700
|
Verified
9.1
30
8.8
4172
|
Verified
8.7
29
9.1
4388
|
Verified
8.9
28
9.2
4567
|
Verified
9.2
29
9.2
4559
|
Verified
Taxes
8.8
28
9.3
5019
|
Verified
9.1
29
9.2
4848
|
Verified
8.6
27
Feature Not Available
Integration
8.4
23
8.6
4185
|
Verified
8.8
25
8.8
4140
|
Verified
8.3
23
8.8
4193
|
Verified
8.8
24
8.6
3906
|
Verified
Platform
9.3
29
9.0
4677
|
Verified
9.1
28
9.2
4612
|
Verified
9.0
30
9.3
5103
|
Verified
9.3
25
9.2
4522
|
Verified
Benefits Administration Platform Features
9.1
24
9.0
1365
9.2
24
8.9
1316
8.1
22
8.4
1222
9.3
25
9.0
1340
8.9
22
9.1
1311
9.3
24
9.2
1356
9.6
23
9.0
1278
8.3
22
8.8
1256
Benefits Administration Platform Features
9.1
24
9.0
1365
9.2
24
8.9
1316
8.1
22
8.4
1222
9.3
25
9.0
1340
8.9
22
9.1
1311
9.3
24
9.2
1356
9.6
23
9.0
1278
9.4
13
9.1
932
8.3
22
8.8
1256
8.2
19
8.5
1061
Feature Not Available
8.3
977
9.1
20
8.9
1043
Generative AI
Feature Not Available
7.2
840
Feature Not Available
7.2
837
Feature Not Available
7.1
832
Platform
8.4
31
8.2
2262
7.4
27
8.0
2061
7.3
23
Feature Not Available
8.7
32
8.9
2308
8.5
33
9.2
2330
8.7
29
8.9
2227
8.6
32
8.7
2287
8.9
28
9.1
2284
Automation
Not enough data
8.9
23
Logistics
Not enough data
9.0
8
Not enough data
9.3
16
Not enough data
Not enough data
Management
Not enough data
7.4
11
Not enough data
9.5
20
Not enough data
10.0
7
Not enough data
9.5
7
Not enough data
9.6
9
Not enough data
10.0
19
Not enough data
Not enough data
Monitoring
Not enough data
10.0
6
Not enough data
10.0
7
Not enough data
10.0
7
Basics
9.0
14
Not enough data
7.9
13
Not enough data
8.8
15
Not enough data
Additional Functionality
9.0
15
Not enough data
8.8
13
Not enough data
8.9
14
Not enough data
Content
8.9
14
Not enough data
7.8
13
Not enough data
Recruiting and Onboarding
8.1
15
Not enough data
8.8
16
8.0
995
9.4
17
Not enough data
Platform
8.4
31
8.2
2262
7.4
27
8.0
2061
7.3
23
Feature Not Available
8.7
32
8.9
2308
8.5
33
9.2
2330
8.7
29
8.9
2227
8.6
32
8.7
2287
8.9
28
9.1
2284
Platform Basics
Not enough data
8.5
186
Not enough data
9.2
194
Not enough data
8.9
186
Platform Performance
Not enough data
8.8
192
Not enough data
8.5
179
Platform Functionality
Not enough data
9.1
188
Not enough data
8.5
182
Not enough data
8.8
180
Platform Additional Functionality
Not enough data
8.9
183
Not enough data
8.4
176
Not enough data
8.1
173
Generative AI
Not enough data
7.3
159
Performance reviews
8.9
14
Not enough data
9.1
15
Not enough data
9.1
16
Not enough data
Goals
8.9
16
10.0
5
8.3
12
Not enough data
Feedback
8.6
13
Not enough data
9.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
9.0
15
Not enough data
9.4
14
Not enough data
Agentic AI - Performance Management
8.1
9
Not enough data
8.3
9
Not enough data
Platform Basics
Not enough data
9.2
773
Not enough data
9.2
778
Platform Administration
Not enough data
8.6
711
Not enough data
9.1
758
Not enough data
8.9
763
Platform Payment Content
Not enough data
9.0
760
Not enough data
8.4
652
Not enough data
9.1
737
Reports
8.1
17
Not enough data
8.9
19
Not enough data
8.7
18
Not enough data
9.1
18
Not enough data
Cleaning
9.1
18
Not enough data
8.9
16
Not enough data
9.1
18
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
15
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.7
245
Not enough data
7.9
245
Not enough data
7.8
247
Not enough data
7.9
250
Not enough data
8.0
249
Platform Content
Not enough data
8.7
1156
Not enough data
9.1
1184
Not enough data
9.2
1186
Not enough data
8.4
1096
Not enough data
8.8
1104
Not enough data
8.6
1098
Platform Additional Functionality
Not enough data
9.2
1162
Not enough data
8.8
1095
Not enough data
8.5
1070
Not enough data
8.9
1118
Not enough data
9.1
1145
Platform Data
Not enough data
8.4
1020
Not enough data
8.7
1062
Not enough data
8.8
1043
Platform
8.4
31
8.2
2262
7.4
27
8.0
2061
7.3
23
Feature Not Available
8.7
32
8.9
2308
8.5
33
9.2
2330
8.7
29
8.9
2227
8.6
32
8.7
2287
8.9
28
9.1
2284
Recruiting and Onboarding
8.8
16
8.0
995
Not enough data
9.0
1144
Categories
Categories
Shared Categories
ADP Comprehensive Services and Gusto are categorized as Performance Management, HCM Software, Payroll, Benefits Administration, and Core HR
Unique Categories
ADP Comprehensive Services is categorized as Candidate Relationship Management and HR Analytics
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, and Onboarding
Reviews
Reviewers' Company Size
ADP Comprehensive Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.1%
Non-Profit Organization Management
9.1%
Manufacturing
9.1%
Construction
4.9%
Information Technology and Services
4.9%
Other
62.9%
Non-Profit Organization Management
5.8%
Computer Software
4.9%
Accounting
4.9%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.8%
Other
74.7%
Discussions
What is comprehensive services ADP?
2 Comments
GH
Comprehensive Services is a complete outsourced solution that efficiently manages Human Resources, Employee Benefits, Talent Management, and Payroll,...Read more
What kind of services does ADP provide?
1 Comment
MM
ADP provides support for items such as payroll, workforce management, and benefits. With a growing organization, it can be difficult to keep up with...Read more
ADP Comprehensive Services has no more discussions with answers
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
