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Compare ADP Comprehensive Services and Fidelity 401(k) Plan Services 
Featured Products
At a Glance
Market Segments
Mid-Market (67.4% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Comprehensive Services
Star Rating
(144)4.4 out of 5
Market Segments
Mid-Market (67.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Comprehensive ServicesFidelity 401(k) Plan Services
Star Rating
(13)4.2 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Fidelity 401(k) Plan ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ADP Comprehensive Services excels in its overall quality of work with a score of 8.7, while Fidelity 401(k) Plan Services shines even brighter with a score of 9.3, indicating a higher level of satisfaction among users.
- Reviewers mention that Fidelity's responsiveness is notably superior, scoring 9.3 compared to ADP's 8.3, which suggests that users find Fidelity more attentive and quicker to address their needs.
- G2 users highlight that the expertise of the team at Fidelity 401(k) Plan Services is impressive, with a score of 9.1, while ADP's team expertise is rated lower at 8.3, indicating a potential gap in specialized knowledge.
- Users on G2 report that Fidelity's execution ability is rated at 9.4, significantly higher than ADP's 8.3, suggesting that Fidelity is more effective in delivering on its promises and project goals.
- Reviewers say that while both products have strong communication skills, Fidelity's score of 9.3 outshines ADP's 8.4, indicating that users feel more informed and engaged with Fidelity's communication practices.
- Users report that ADP Comprehensive Services has a solid performance in planning, particularly in resource allocation with a score of 8.6, but Fidelity's overall planning score of 8.3 shows it is competitive, especially in staying within budget.
Pricing
Entry-Level Pricing
ADP Comprehensive Services
No pricing availableFidelity 401(k) Plan Services
No pricing availableFree Trial
ADP Comprehensive Services
No trial information availableFidelity 401(k) Plan Services
No trial information availableRatings
Meets Requirements
9.0
41
Not enough data
Ease of Use
8.6
44
Not enough data
Ease of Setup
8.0
41
Not enough data
Ease of Admin
8.5
31
Not enough data
Quality of Support
8.4
39
Not enough data
Quality of Work
8.7
79
9.3
9
Responsiveness
8.4
78
9.3
9
Expertise of Team
8.3
79
9.1
9
Execution Ability
8.4
79
9.4
9
Communication Skills
8.5
79
9.3
9
Professionalism
9.0
78
9.3
10
Has the product been a good partner in doing business?
8.9
105
9.0
13
Product Direction (% positive)
8.6
41
Not enough data
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core HR
8.4
25
Not enough data
8.6
27
Not enough data
Feature Not Available
Not enough data
7.5
25
Not enough data
8.5
26
Not enough data
7.9
25
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
8.3
29
Not enough data
7.3
26
Not enough data
7.3
23
Not enough data
8.5
28
Not enough data
8.3
29
Not enough data
8.6
28
Not enough data
8.5
28
Not enough data
8.8
26
Not enough data
Employee Self Service
9.6
30
Not enough data
8.3
29
Not enough data
8.9
30
Not enough data
Administration
9.4
31
Not enough data
8.7
31
Not enough data
9.4
29
Not enough data
7.7
26
Not enough data
9.0
28
Not enough data
9.0
28
Not enough data
8.6
27
Not enough data
8.7
25
Not enough data
9.1
27
Not enough data
Taxes
8.7
26
Not enough data
9.0
27
Not enough data
8.5
25
Not enough data
Integration
8.3
22
Not enough data
8.8
25
Not enough data
8.3
22
Not enough data
8.8
24
Not enough data
Platform
9.4
26
Not enough data
9.1
27
Not enough data
9.0
27
Not enough data
9.3
25
Not enough data
Benefits Administration Platform Features
9.0
22
Not enough data
9.2
23
Not enough data
8.1
22
Not enough data
9.3
24
Not enough data
8.9
22
Not enough data
9.3
23
Not enough data
9.5
22
Not enough data
8.3
22
Not enough data
Benefits Administration Platform Features
9.0
22
Not enough data
9.2
23
Not enough data
8.1
22
Not enough data
9.3
24
Not enough data
8.9
22
Not enough data
9.3
23
Not enough data
9.5
22
Not enough data
9.4
13
Not enough data
8.3
22
Not enough data
8.2
19
Not enough data
Feature Not Available
Not enough data
9.1
20
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.3
29
Not enough data
7.3
26
Not enough data
7.3
23
Not enough data
8.5
28
Not enough data
8.3
29
Not enough data
8.6
28
Not enough data
8.5
28
Not enough data
8.8
26
Not enough data
Basics
9.0
14
Not enough data
7.9
13
Not enough data
8.7
14
Not enough data
Additional Functionality
8.9
14
Not enough data
8.8
13
Not enough data
8.9
14
Not enough data
Content
8.8
13
Not enough data
7.8
13
Not enough data
Recruiting and Onboarding
8.7
14
Not enough data
8.8
14
Not enough data
9.4
15
Not enough data
Platform
8.3
29
Not enough data
7.3
26
Not enough data
7.3
23
Not enough data
8.5
28
Not enough data
8.3
29
Not enough data
8.6
28
Not enough data
8.5
28
Not enough data
8.8
26
Not enough data
Performance reviews
8.8
13
Not enough data
9.0
13
Not enough data
8.9
14
Not enough data
Goals
8.8
15
Not enough data
8.3
12
Not enough data
Feedback
8.6
13
Not enough data
9.1
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.9
14
Not enough data
9.4
14
Not enough data
Agentic AI - Performance Management
8.1
9
Not enough data
8.3
9
Not enough data
Reports
8.1
17
Not enough data
8.9
19
Not enough data
8.7
18
Not enough data
9.1
18
Not enough data
Cleaning
9.1
18
Not enough data
8.9
16
Not enough data
9.1
18
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
15
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ADP Comprehensive Services and Fidelity 401(k) Plan Services share no categories
Unique Categories
ADP Comprehensive Services is categorized as Candidate Relationship Management, Performance Management, HCM Software, Payroll, Benefits Administration, Core HR, and HR Analytics
Fidelity 401(k) Plan Services is categorized as Benefits Consulting
Reviews
Reviewers' Company Size
ADP Comprehensive Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fidelity 401(k) Plan Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.8%
Manufacturing
9.1%
Hospital & Health Care
8.3%
Information Technology and Services
4.5%
Financial Services
3.8%
Other
64.4%
Financial Services
23.1%
Information Technology and Services
15.4%
Computer Software
15.4%
Real Estate
7.7%
Hospital & Health Care
7.7%
Other
30.8%
Discussions
What is comprehensive services ADP?
2 Comments
GH
Comprehensive Services is a complete outsourced solution that efficiently manages Human Resources, Employee Benefits, Talent Management, and Payroll,...Read more
What kind of services does ADP provide?
1 Comment
MM
ADP provides support for items such as payroll, workforce management, and benefits. With a growing organization, it can be difficult to keep up with...Read more
ADP Comprehensive Services has no more discussions with answers
Fidelity 401(k) Plan Services has no discussions with answers
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