# ADP Comprehensive Services vs ADP Workforce Now Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ADP Workforce Now excels in providing a comprehensive solution for payroll and employee management, with users highlighting its ability to simplify payroll processing and manage employee data effectively. One user noted, "I really like that ADP Workforce Now is a one stop shop," emphasizing its all-in-one capabilities.
- **Users say** that ADP Comprehensive Services offers a highly interactive experience, making it easy for employees to access necessary documents and information. Reviewers appreciate the seamless integration of the benefits system within the HR platform, which was a significant improvement over their previous provider.
- **According to verified reviews** , ADP Workforce Now has a higher overall satisfaction score, reflecting its strong performance in user experience and support. Users have praised the platform for being reliable and responsive, stating that ADP "can always be relied on to provide a solution for any problems that may arise."
- **Reviewers mention** that while ADP Comprehensive Services has a solid customer support reputation, ADP Workforce Now's innovative features and regular updates keep it ahead in terms of user satisfaction. One user highlighted the platform's "innovative products" and its responsiveness to user feedback in developing new features.
- **Users appreciate** the ease of use and setup with ADP Comprehensive Services, with many noting that new hires found it straightforward to navigate. This contrasts with some feedback on ADP Workforce Now, where users have reported occasional challenges in configuration, although many still find it user-friendly overall.
- **G2 reviewers highlight** that ADP Workforce Now's extensive feature set, including timekeeping and employee information management, makes it a preferred choice for mid-market companies. In comparison, while ADP Comprehensive Services offers valuable features, some users feel it lacks the same depth in payroll functionalities, with one noting the importance of having "uniformed deductions and processes."



| | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 163 | 4,219 | 
| **Largest Market Segment** | Mid-Market (66.7% of reviews) | Mid-Market (64.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ADP Comprehensive Services

Pros:
- Helpful (39 reviews)
- Ease of Use (31 reviews)

Cons:
- Missing Features (10 reviews)
- Poor Customer Support (10 reviews)

### ADP Workforce Now

Pros:
- Ease of Use (428 reviews)
- Helpful (218 reviews)

Cons:
- Poor Customer Support (175 reviews)
- Not User-Friendly (95 reviews)

---
## Ratings Comparison
| Rating | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
  | **Meets Requirements** | 8.9 (52 reviews) | 8.6 (3262 reviews) | 
  | **Ease of Use** | 8.6 (57 reviews) | 8.3 (3585 reviews) | 
  | **Ease of Setup** | 8.1 (53 reviews) | 7.7 (2017 reviews) | 
  | **Ease of Admin** | 8.6 (36 reviews) | 8.1 (1645 reviews) | 
  | **Quality of Support** | 8.3 (51 reviews) | 7.9 (2961 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (110 reviews) | 8.0 (1627 reviews) | 
  | **Product Direction (% positive)** | 8.3 (54 reviews) | 7.6 (3215 reviews) | 

---
## Pricing

### ADP Comprehensive Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ADP Workforce Now

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | 8.2/10 | 44 |
| **ADP Workforce Now** | 7.9/10 | 1554 |

#### Core HR

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Organization Management** | 8.6 (28 reviews) | 8.2 (711 reviews) | 
| **Time, Attendance, and PTO** | 8.8 (33 reviews) | 8.5 (826 reviews) | 
| **Salary Structures** | 7.7 (28 reviews) | 8.2 (609 reviews) | 
| **Compliance** | 8.7 (30 reviews) | 8.3 (686 reviews) | 
| **Benefits Administration** | 8.2 (29 reviews) | 8.5 (760 reviews) | 

#### Generative AI

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | 6.2 (59 reviews) | 

#### Platform

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Customization ** | 8.4 (31 reviews) | 7.7 (979 reviews) | 
| **Integration APIs** | 7.4 (27 reviews) | 7.6 (679 reviews) | 
| **Internationalization** | 7.3 (23 reviews) | 7.6 (573 reviews) | 
| **User, Role, and Access Management** | 8.8 (34 reviews) | 8.2 (1045 reviews) | 
| **Performance** | 8.5 (33 reviews) | 8.1 (1008 reviews) | 
| **Mobility** | 8.7 (29 reviews) | 7.9 (839 reviews) | 
| **Reporting** | 8.7 (34 reviews) | 8.1 (1069 reviews) | 
| **Dashboards** | 8.9 (28 reviews) | 8.3 (1004 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | 8.9/10 | 42 |
| **ADP Workforce Now** | 8.6/10 | 2580 |

#### Employee Self Service

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Web Portal** | 9.6 (33 reviews) | 8.7 (2256 reviews) ✓ Verified | 
| **Benefits Manager** | 8.5 (32 reviews) | 8.4 (1741 reviews) ✓ Verified | 
| **Mobile** | 9.0 (34 reviews) | 8.2 (1770 reviews) ✓ Verified | 

#### Administration

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Payroll Entry** | 9.5 (37 reviews) | 8.8 (2019 reviews) ✓ Verified | 
| **Time Off Accrual** | 8.8 (34 reviews) | 8.4 (1876 reviews) ✓ Verified | 
| **Direct Deposit** | 9.4 (33 reviews) | 9.2 (2177 reviews) ✓ Verified | 
| **Expense Reimbursement** | 7.7 (26 reviews) | 8.4 (1016 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 9.1 (30 reviews) | 8.8 (1912 reviews) ✓ Verified | 
| **Wage Garnishment** | 9.1 (30 reviews) | 8.7 (1585 reviews) ✓ Verified | 
| **Approvals** | 8.7 (29 reviews) | 8.6 (1612 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 8.9 (28 reviews) | 9.0 (1859 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 9.2 (29 reviews) | 9.0 (1888 reviews) ✓ Verified | 

#### Taxes

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Tax Calculation** | 8.8 (28 reviews) | 8.9 (1903 reviews) ✓ Verified | 
| **Tax Filing** | 9.1 (29 reviews) | 8.8 (1719 reviews) ✓ Verified | 
| **Automatic Tax Payment** | 8.6 (27 reviews) | Feature Not Available | 

#### Integration

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **API / Integration** | 8.4 (23 reviews) | 8.1 (1121 reviews) ✓ Verified | 
| **Time Tracking Integration** | 8.8 (25 reviews) | 8.5 (1376 reviews) ✓ Verified | 
| **Accounting Integration** | 8.3 (23 reviews) | 8.2 (1144 reviews) ✓ Verified | 
| **Core HR Integration** | 8.8 (24 reviews) | 8.3 (1150 reviews) ✓ Verified | 

#### Platform

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Reporting and Dashboards** | 9.3 (29 reviews) | 8.3 (1956 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.1 (29 reviews) | 8.4 (1977 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.0 (30 reviews) | 8.4 (2044 reviews) ✓ Verified | 
| **Scalability** | 9.3 (25 reviews) | 8.6 (1786 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | 8.8/10 | 40 |
| **ADP Workforce Now** | 7.9/10 | 1707 |

#### Benefits Administration Platform Features

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Benefits Record Management** | 9.1 (24 reviews) | 8.5 (1000 reviews) | 
| **Enrollment Planning** | 9.2 (24 reviews) | 8.4 (921 reviews) | 
| **Third-Party Carrier Integration** | 8.1 (22 reviews) | 7.8 (695 reviews) | 
| **Document Management** | 9.3 (25 reviews) | 8.2 (805 reviews) | 
| **Total Compensation Statements** | 8.9 (22 reviews) | 8.2 (799 reviews) | 
| **Self-Service Portal** | 9.3 (24 reviews) | 8.6 (1020 reviews) | 
| **Regulatory Compliance** | 9.6 (23 reviews) | 8.4 (826 reviews) | 
| **Mobile Benefits Access** | 8.3 (22 reviews) | 8.0 (747 reviews) | 

#### Benefits Administration Platform Features

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Benefits Record Management** | 9.1 (24 reviews) | 8.5 (1000 reviews) | 
| **Enrollment Planning** | 9.2 (24 reviews) | 8.4 (921 reviews) | 
| **Third-Party Carrier Integration** | 8.1 (22 reviews) | 7.8 (695 reviews) | 
| **Document Management** | 9.3 (25 reviews) | 8.2 (805 reviews) | 
| **Total Compensation Statements** | 8.9 (22 reviews) | 8.2 (799 reviews) | 
| **Self-Service Portal** | 9.3 (24 reviews) | 8.6 (1020 reviews) | 
| **Regulatory Compliance** | 9.6 (23 reviews) | 8.4 (826 reviews) | 
| **Benefits Dashboards** | 9.4 (13 reviews) | 8.4 (933 reviews) | 
| **Mobile Benefits Access** | 8.3 (22 reviews) | 8.0 (747 reviews) | 
| **Integrations / APIs** | 8.2 (19 reviews) | 7.9 (617 reviews) | 
| **Internationalization** | Feature Not Available | 7.3 (109 reviews) | 
| **Mobility** | 9.1 (20 reviews) | 7.5 (129 reviews) | 

#### Generative AI

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 6.1 (64 reviews) | 
| **AI Text Summarization** | Feature Not Available | 6.0 (64 reviews) | 
| **AI Image-to-Text** | Feature Not Available | 6.0 (64 reviews) | 

#### Platform

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Customization ** | 8.4 (31 reviews) | 7.7 (979 reviews) | 
| **Integration APIs** | 7.4 (27 reviews) | 7.6 (679 reviews) | 
| **Internationalization** | 7.3 (23 reviews) | 7.6 (573 reviews) | 
| **User, Role, and Access Management** | 8.8 (34 reviews) | 8.2 (1045 reviews) | 
| **Performance** | 8.5 (33 reviews) | 8.1 (1008 reviews) | 
| **Mobility** | 8.7 (29 reviews) | 7.9 (839 reviews) | 
| **Reporting** | 8.7 (34 reviews) | 8.1 (1069 reviews) | 
| **Dashboards** | 8.9 (28 reviews) | 8.3 (1004 reviews) | 

### Job Description Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | N/A | N/A |
| **ADP Workforce Now** | 8.3/10 | 1403 |

#### Basics

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Interoperability** | Not enough data | 8.2 (72 reviews) | 
| **Performance** | Not enough data | 8.6 (86 reviews) | 
| **Reporting** | Not enough data | 8.4 (88 reviews) | 

#### Content

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (79 reviews) | 
| **Content Creation** | Not enough data | 8.4 (71 reviews) | 
| **Distribution Features** | Not enough data | 8.5 (75 reviews) | 

#### Logistics

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Integrations & APIs** | Not enough data | 8.1 (71 reviews) | 
| **User, Role and Access Management** | Not enough data | 8.5 (82 reviews) | 

#### Recruiting and Onboarding

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Job Posting** | Not enough data | 8.0 (294 reviews) | 

#### Platform

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Customization ** | 8.4 (31 reviews) | 7.7 (979 reviews) | 
| **Integration APIs** | 7.4 (27 reviews) | 7.6 (679 reviews) | 
| **Internationalization** | 7.3 (23 reviews) | 7.6 (573 reviews) | 
| **User, Role, and Access Management** | 8.8 (34 reviews) | 8.2 (1045 reviews) | 
| **Performance** | 8.5 (33 reviews) | 8.1 (1008 reviews) | 
| **Mobility** | 8.7 (29 reviews) | 7.9 (839 reviews) | 
| **Reporting** | 8.7 (34 reviews) | 8.1 (1069 reviews) | 
| **Dashboards** | 8.9 (28 reviews) | 8.3 (1004 reviews) | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | 8.6/10 | 41 |
| **ADP Workforce Now** | 8.1/10 | 1410 |

#### Basics

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Reporting** | 9.0 (14 reviews) | 8.4 (71 reviews) | 
| **Interoperability** | 7.9 (13 reviews) | 8.5 (53 reviews) | 
| **Performance** | 8.8 (15 reviews) | 8.5 (63 reviews) | 

#### Additional Functionality

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Dashboard** | 9.0 (15 reviews) | 8.5 (68 reviews) | 
| **Cloud** | 8.8 (13 reviews) | 8.7 (59 reviews) | 
| **Mobility** | 8.9 (14 reviews) | 8.5 (63 reviews) | 

#### Content

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Automation** | 8.9 (14 reviews) | 8.4 (63 reviews) | 
| **File Sharing** | 7.8 (13 reviews) | 8.5 (57 reviews) | 

#### Recruiting and Onboarding

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.1 (15 reviews) | 7.6 (263 reviews) | 
| **Interview Scheduling** | 8.8 (16 reviews) | 7.5 (316 reviews) | 
| **Applicant Tracking** | 9.4 (17 reviews) | 8.0 (291 reviews) | 

#### Platform

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Customization ** | 8.4 (31 reviews) | 7.7 (979 reviews) | 
| **Integration APIs** | 7.4 (27 reviews) | 7.6 (679 reviews) | 
| **Internationalization** | 7.3 (23 reviews) | 7.6 (573 reviews) | 
| **User, Role, and Access Management** | 8.8 (34 reviews) | 8.2 (1045 reviews) | 
| **Performance** | 8.5 (33 reviews) | 8.1 (1008 reviews) | 
| **Mobility** | 8.7 (29 reviews) | 7.9 (839 reviews) | 
| **Reporting** | 8.7 (34 reviews) | 8.1 (1069 reviews) | 
| **Dashboards** | 8.9 (28 reviews) | 8.3 (1004 reviews) | 

### Interview Scheduling

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | N/A | N/A |
| **ADP Workforce Now** | 8.0/10 | 1263 |

#### Platform Basics

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Interoperability** | Not enough data | 8.1 (48 reviews) | 
| **Performance** | Not enough data | 8.4 (59 reviews) | 

#### Platform Content

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (58 reviews) | 
| **Reminders** | Not enough data | 8.3 (61 reviews) | 
| **Email Template** | Not enough data | 8.3 (60 reviews) | 
| **Booking** | Not enough data | 7.7 (49 reviews) | 
| **Rescheduling** | Not enough data | 8.1 (54 reviews) | 

#### Platform Performance

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Reporting** | Not enough data | 8.1 (63 reviews) | 
| **Monitoring** | Not enough data | 8.2 (56 reviews) | 

#### Platform

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Customization ** | 8.4 (31 reviews) | 7.7 (979 reviews) | 
| **Integration APIs** | 7.4 (27 reviews) | 7.6 (679 reviews) | 
| **Internationalization** | 7.3 (23 reviews) | 7.6 (573 reviews) | 
| **User, Role, and Access Management** | 8.8 (34 reviews) | 8.2 (1045 reviews) | 
| **Performance** | 8.5 (33 reviews) | 8.1 (1008 reviews) | 
| **Mobility** | 8.7 (29 reviews) | 7.9 (839 reviews) | 
| **Reporting** | 8.7 (34 reviews) | 8.1 (1069 reviews) | 
| **Dashboards** | 8.9 (28 reviews) | 8.3 (1004 reviews) | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | N/A | N/A |
| **ADP Workforce Now** | 8.6/10 | 76 |

#### Operations

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Personnel Management** | Not enough data | 8.9 (62 reviews) | 
| **Talent Management** | Not enough data | 8.8 (56 reviews) | 
| **Regulation and Compliance** | Not enough data | 8.4 (62 reviews) | 
| **Metrics and Reporting** | Not enough data | 8.5 (63 reviews) | 
| **Third-Party Integrations** | Not enough data | 8.6 (59 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | 9.1/10 | 19 |
| **ADP Workforce Now** | 8.1/10 | 186 |

#### Performance reviews

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **360 Reviews** | 8.9 (14 reviews) | 8.2 (112 reviews) ✓ Verified | 
| **Customizable Forms** | 9.1 (15 reviews) | 8.0 (127 reviews) ✓ Verified | 
| **Review Status Tracking** | 9.1 (16 reviews) | 8.3 (138 reviews) ✓ Verified | 

#### Goals

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Goal-Setting** | 8.9 (16 reviews) | 8.1 (125 reviews) ✓ Verified | 
| **Company Goals And OKRs** | 8.3 (12 reviews) | 7.9 (109 reviews) ✓ Verified | 

#### Feedback

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Continuous Feedback** | 8.6 (13 reviews) | 7.9 (129 reviews) ✓ Verified | 
| **Requesting Feedback** | 9.2 (14 reviews) | 7.9 (117 reviews) | 

#### Data

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Dashboards And Reports** | 9.0 (15 reviews) | 8.5 (163 reviews) ✓ Verified | 
| **Historical Data** | 9.4 (14 reviews) | 8.2 (135 reviews) ✓ Verified | 

#### Agentic AI - Performance Management

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Multi-step Planning** | 8.1 (9 reviews) | 8.1 (18 reviews) | 
| **Natural Language Interaction** | 8.3 (9 reviews) | 7.9 (21 reviews) | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | 8.8/10 | 19 |
| **ADP Workforce Now** | 7.4/10 | 98 |

#### Reports

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Score Cards** | 8.1 (17 reviews) | 7.2 (67 reviews) | 
| **Customizability** | 8.9 (19 reviews) | 8.0 (86 reviews) | 
| **Graphs and Charts** | 8.7 (18 reviews) | 7.7 (75 reviews) | 
| **Dashboards** | 9.1 (18 reviews) | 8.1 (80 reviews) | 

#### Cleaning

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Filtering** | 9.1 (18 reviews) | 8.0 (77 reviews) | 
| **Levels of Measurement** | 8.9 (16 reviews) | 7.9 (72 reviews) | 
| **Transformation** | 9.1 (18 reviews) | 8.0 (73 reviews) | 

#### Generative AI

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **AI Text-to-Image** | Feature Not Available | 6.2 (40 reviews) | 
| **AI Text Generation** | 7.3 (15 reviews) | 6.5 (40 reviews) | 
| **AI Image-to-Text** | Feature Not Available | 6.3 (40 reviews) | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | N/A | N/A |
| **ADP Workforce Now** | N/A | N/A |

#### Generative AI

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | N/A | N/A |
| **ADP Workforce Now** | N/A | N/A |

#### Generative AI

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | N/A | N/A |
| **ADP Workforce Now** | N/A | N/A |

#### Generative AI

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | N/A | N/A |
| **ADP Workforce Now** | N/A | N/A |

#### Generative AI

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | N/A | N/A |
| **ADP Workforce Now** | 7.8/10 | 1428 |

#### Agentic AI - Onboarding

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (20 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (19 reviews) | 
| **Decision Making** | Not enough data | 7.0 (19 reviews) | 

#### Platform Content

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Forms Library** | Not enough data | 8.0 (207 reviews) | 
| **E-Forms** | Not enough data | 8.0 (209 reviews) | 
| **E-Signature** | Not enough data | 8.2 (204 reviews) | 
| **Background Checks** | Not enough data | 7.7 (156 reviews) | 
| **Offer Letter Approvals** | Not enough data | 7.8 (155 reviews) | 
| **Offer Letter Templates** | Not enough data | 7.6 (164 reviews) | 

#### Platform Additional Functionality

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Self-Service Portal** | Not enough data | 8.5 (234 reviews) | 
| **Automated Team Introductions** | Not enough data | 7.6 (156 reviews) | 
| **Compliance Training** | Not enough data | 7.8 (157 reviews) | 
| **Automated Onboarding Workflows** | Not enough data | 8.2 (193 reviews) | 
| **Onboarding Notifications** | Not enough data | 8.2 (204 reviews) | 

#### Platform Data

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Time-to-Productivity Reporting** | Not enough data | 7.8 (154 reviews) | 
| **Onboarding Process Reporting** | Not enough data | 8.0 (183 reviews) | 
| **Visualization** | Not enough data | 8.1 (189 reviews) | 

#### Platform

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Customization ** | 8.4 (31 reviews) | 7.7 (979 reviews) | 
| **Integration APIs** | 7.4 (27 reviews) | 7.6 (679 reviews) | 
| **Internationalization** | 7.3 (23 reviews) | 7.6 (573 reviews) | 
| **User, Role, and Access Management** | 8.8 (34 reviews) | 8.2 (1045 reviews) | 
| **Performance** | 8.5 (33 reviews) | 8.1 (1008 reviews) | 
| **Mobility** | 8.7 (29 reviews) | 7.9 (839 reviews) | 
| **Reporting** | 8.7 (34 reviews) | 8.1 (1069 reviews) | 
| **Dashboards** | 8.9 (28 reviews) | 8.3 (1004 reviews) | 

#### Recruiting and Onboarding

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Interview Scheduling** | 8.8 (16 reviews) | 7.5 (316 reviews) | 
| **Onboarding** | Not enough data | 8.1 (435 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **ADP Comprehensive Services** | N/A | N/A |
| **ADP Workforce Now** | 8.1/10 | 1305 |

#### Platform

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Customization ** | 8.4 (31 reviews) | 7.7 (979 reviews) | 
| **Integration APIs** | 7.4 (27 reviews) | 7.6 (679 reviews) | 
| **Internationalization** | 7.3 (23 reviews) | 7.6 (573 reviews) | 
| **User, Role, and Access Management** | 8.8 (34 reviews) | 8.2 (1045 reviews) | 
| **Performance** | 8.5 (33 reviews) | 8.1 (1008 reviews) | 
| **Mobility** | 8.7 (29 reviews) | 7.9 (839 reviews) | 
| **Reporting** | 8.7 (34 reviews) | 8.1 (1069 reviews) | 
| **Dashboards** | 8.9 (28 reviews) | 8.3 (1004 reviews) | 

#### Workforce Management Platform Features

| Feature | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Labor Forecasting** | Not enough data | 7.9 (136 reviews) | 
| **Shift Scheduling** | Not enough data | 7.8 (147 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 8.6 (230 reviews) | 
| **Absence & Leave Management** | Not enough data | 8.6 (206 reviews) | 
| **Skills Management** | Not enough data | 8.0 (144 reviews) | 
| **Succession Planning** | Not enough data | 7.9 (131 reviews) | 
| **Workforce Analytics** | Not enough data | 8.2 (171 reviews) | 
| **Self-Service Capabilities** | Not enough data | 8.5 (201 reviews) | 
| **Mobile Shift Scheduling** | Not enough data | 7.8 (137 reviews) | 
| **Team Communication** | Not enough data | 7.6 (150 reviews) | 

---
## Categories
**Shared Categories (7):** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Performance Management Software](https://www.g2.com/categories/performance-management), [HCM Software](https://www.g2.com/categories/hcm-software), [Payroll Software](https://www.g2.com/categories/payroll), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr), [HR Analytics Software](https://www.g2.com/categories/hr-analytics)


**Unique to ADP Workforce Now (5):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Interview Scheduling Software](https://www.g2.com/categories/interview-scheduling), [Job Description Management Software](https://www.g2.com/categories/job-description-management), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr)


---
## Reviewer Demographics

### By Company Size

| Segment | ADP Comprehensive Services | ADP Workforce Now | 
|---|---|---|
| **Small-Business** | 20.4% | 15.7% | 
| **Mid-Market** | 66.7% | 64.6% | 
| **Enterprise** | 12.9% | 19.7% | 

### By Industry

#### ADP Comprehensive Services

- **Manufacturing:** 9.7%
- **Hospital & Health Care:** 9.0%
- **Non-Profit Organization Management:** 9.0%
- **Construction:** 4.8%
- **Information Technology and Services:** 4.8%
- **Financial Services:** 3.4%
- **Health, Wellness and Fitness:** 3.4%
- **Staffing and Recruiting:** 2.8%
- **Retail:** 2.8%
- **Real Estate:** 2.8%
- **Other:** 47.6%

#### ADP Workforce Now

- **Hospital & Health Care:** 6.7%
- **Non-Profit Organization Management:** 5.1%
- **Information Technology and Services:** 4.3%
- **Computer Software:** 3.6%
- **Retail:** 3.2%
- **Financial Services:** 3.1%
- **Human Resources:** 2.9%
- **Construction:** 2.6%
- **Education Management:** 2.5%
- **Hospitality:** 2.3%
- **Other:** 63.7%

---
## Alternatives

### Alternatives to ADP Comprehensive Services

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12742 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5263 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1654 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1699 reviews)
- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (10509 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1627 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [G-P](https://www.g2.com/products/g-p/reviews) — 4.4/5 stars (1017 reviews)
- [TriNet](https://www.g2.com/products/trinet/reviews) — 4.2/5 stars (1479 reviews)

### Alternatives to ADP Workforce Now

- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1302 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1699 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1654 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12742 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5263 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (506 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6389 reviews)

---
## Top Discussions

### ADP Comprehensive Services

- Title: [What is comprehensive services ADP?](https://www.g2.com/discussions/adp-comprehensive-services-what-is-comprehensive-services-adp) — 2 comments
  > **Top comment:** "Comprehensive Services is a complete outsourced solution that efficiently manages Human Resources, Employee Benefits, Talent Management, and Payroll,..."
- Title: [What kind of services does ADP provide?](https://www.g2.com/discussions/what-kind-of-services-does-adp-provide) — 1 comment
  > **Top comment:** "ADP provides support for items such as payroll, workforce management, and benefits. With a growing organization, it can be difficult to keep up with..."

### ADP Workforce Now

- Title: [How does Workforce Now compare to other payroll services?](https://www.g2.com/discussions/25502-how-does-workforce-now-compare-to-other-payroll-services) — 6 comments, 3 upvotes
  > **Top comment:** "ADP offers a comprehensive payroll service.  They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant.  "
- Title: [How is ADP Workforce Now transforming human resource management and payroll processing in organizations?](https://www.g2.com/discussions/how-is-adp-workforce-now-transforming-human-resource-management-and-payroll-processing-in-organizations) — 3 comments
  > **Top comment:** "Reduces manual calculations, tax filings, and compliance risks."
- Title: [Is ADP Workforce Now an HRIS?](https://www.g2.com/discussions/is-adp-workforce-now-an-hris) — 3 comments
  > **Top comment:** "Yes"
- Title: [Vacation approval customization](https://www.g2.com/discussions/vacation-approval-customization) — 3 comments, 1 upvote
  > **Top comment:** "Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right..."
- Title: [How is ADP Workforce Now being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-adp-workforce-now-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) — 2 comments
  > **Top comment:** "It is not. In my opinion, the software is too complicated and decreases operation efficiency. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adp-comprehensive-services-vs-adp-workforce-now)