Compare ADP Comprehensive Services and ADP Workforce Now 
At a Glance
Market Segments
Mid-Market (66.2% of reviews)
Mid-Market (64.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Comprehensive Services
Star Rating
(149)4.4 out of 5
Market Segments
Mid-Market (66.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Comprehensive ServicesADP Workforce Now
Star Rating
(3,935)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in user experience, with many praising its automated support and self-help tools that simplify payroll processes. Users appreciate the convenience of accessing paystubs and relevant information easily, making it a user-friendly platform.
- Users say that ADP Comprehensive Services stands out for its all-in-one platform that integrates various HR functions, such as payroll, benefits administration, and compliance. This unified system reduces the need for multiple vendors, which many find beneficial for streamlining their HR tasks.
- According to verified reviews, ADP Workforce Now has a higher overall satisfaction score, reflecting its strong performance in areas like ease of use and implementation. Reviewers highlight how intuitive the onboarding process is, making it easier for new users to get started.
- Reviewers mention that while ADP Comprehensive Services is user-friendly, it sometimes lacks the same level of customization as ADP Workforce Now. Users appreciate the flexibility of the Comprehensive Services platform but note that it may not always cater to specific workflow needs as effectively.
- Users highlight that ADP Workforce Now offers robust features for payroll entry and time tracking, with many finding it easy to navigate their time cards and access necessary documents. This functionality is particularly praised for enhancing day-to-day usability.
- G2 reviewers indicate that while ADP Comprehensive Services has a solid support system, ADP Workforce Now slightly edges it out in terms of quality of support. Users have reported quicker response times and more effective solutions when seeking assistance with Workforce Now.
Pricing
Entry-Level Pricing
ADP Comprehensive Services
No pricing availableADP Workforce Now
No pricing availableFree Trial
ADP Comprehensive Services
No trial information availableADP Workforce Now
No trial information availableRatings
Meets Requirements
8.9
43
8.6
3,188
Ease of Use
8.6
47
8.3
3,409
Ease of Setup
8.0
44
7.7
1,856
Ease of Admin
8.5
33
8.1
1,640
Quality of Support
8.4
42
7.9
2,890
Has the product been a good partner in doing business?
8.8
107
8.0
1,622
Product Direction (% positive)
8.4
44
7.6
3,154
Features by Category
Core HR
8.4
25
8.1
705
8.7
29
8.5
806
Feature Not Available
Feature Not Available
7.6
26
8.2
603
8.5
27
8.3
679
8.0
26
8.4
744
Generative AI
Feature Not Available
6.2
59
Platform
8.3
29
7.6
959
7.3
26
7.6
665
7.3
23
7.6
572
8.5
28
8.2
1023
8.3
29
8.1
984
8.6
28
7.9
823
8.5
29
8.1
1029
8.8
26
8.3
991
Employee Self Service
9.6
30
8.7
2229
|
Verified
8.4
30
8.4
1725
|
Verified
8.9
30
8.1
1750
|
Verified
Administration
9.4
32
8.8
1986
|
Verified
8.7
31
8.3
1851
|
Verified
9.4
29
9.2
2154
|
Verified
7.7
26
8.4
1013
|
Verified
9.0
28
8.8
1903
|
Verified
9.0
28
8.7
1578
|
Verified
8.6
27
8.6
1605
|
Verified
8.7
25
9.0
1853
|
Verified
9.1
27
9.0
1884
|
Verified
Taxes
8.7
26
8.9
1880
|
Verified
9.0
27
8.8
1706
|
Verified
8.5
25
Feature Not Available
Integration
8.3
22
8.1
1108
|
Verified
8.8
25
8.5
1370
|
Verified
8.3
22
8.2
1139
|
Verified
8.8
24
8.2
1147
|
Verified
Platform
9.4
26
8.3
1930
|
Verified
9.1
27
8.4
1967
|
Verified
9.0
27
8.4
2021
|
Verified
9.3
25
8.6
1782
|
Verified
Benefits Administration Platform Features
9.0
22
8.5
996
9.2
23
8.4
917
8.1
22
7.8
691
9.3
24
8.2
798
8.9
22
8.2
796
9.3
23
8.6
1014
9.5
22
8.4
823
8.3
22
8.0
745
Benefits Administration Platform Features
9.0
22
8.5
996
9.2
23
8.4
917
8.1
22
7.8
691
9.3
24
8.2
798
8.9
22
8.2
796
9.3
23
8.6
1014
9.5
22
8.4
823
9.4
13
8.4
935
8.3
22
8.0
745
8.2
19
7.9
613
Feature Not Available
7.3
108
9.1
20
7.5
129
Generative AI
Feature Not Available
6.0
63
Feature Not Available
6.0
63
Feature Not Available
5.9
63
Platform
8.3
29
7.6
959
7.3
26
7.6
665
7.3
23
7.6
572
8.5
28
8.2
1023
8.3
29
8.1
984
8.6
28
7.9
823
8.5
29
8.1
1029
8.8
26
8.3
991
Basics
Not enough data
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Content
Not enough data
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Logistics
Not enough data
8.1
70
Not enough data
8.4
80
Recruiting and Onboarding
Not enough data
8.0
293
Platform
8.3
29
7.6
959
7.3
26
7.6
665
7.3
23
7.6
572
8.5
28
8.2
1023
8.3
29
8.1
984
8.6
28
7.9
823
8.5
29
8.1
1029
8.8
26
8.3
991
Basics
9.0
14
8.3
69
7.9
13
8.6
52
8.8
15
8.5
63
Additional Functionality
9.0
15
8.5
69
8.8
13
8.7
60
8.9
14
8.6
64
Content
8.9
14
8.4
64
7.8
13
8.5
58
Recruiting and Onboarding
8.7
14
7.7
265
8.9
15
7.6
317
9.5
16
8.0
293
Platform
8.3
29
7.6
959
7.3
26
7.6
665
7.3
23
7.6
572
8.5
28
8.2
1023
8.3
29
8.1
984
8.6
28
7.9
823
8.5
29
8.1
1029
8.8
26
8.3
991
Platform Basics
Not enough data
8.1
48
Not enough data
8.4
59
Platform Content
Not enough data
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Platform Performance
Not enough data
8.1
62
Not enough data
8.2
56
Platform
8.3
29
7.6
959
7.3
26
7.6
665
7.3
23
7.6
572
8.5
28
8.2
1023
8.3
29
8.1
984
8.6
28
7.9
823
8.5
29
8.1
1029
8.8
26
8.3
991
Operations
Not enough data
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Performance reviews
8.8
13
8.2
107
|
Verified
9.0
13
8.0
125
|
Verified
8.9
14
8.3
136
|
Verified
Goals
8.8
15
8.1
122
|
Verified
8.3
12
7.9
108
|
Verified
Feedback
8.6
13
7.9
127
|
Verified
9.1
13
7.9
116
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Data
8.9
14
8.4
144
|
Verified
9.4
14
8.2
133
|
Verified
Agentic AI - Performance Management
8.1
9
8.0
17
8.3
9
7.5
18
Reports
8.1
17
7.2
68
8.9
19
8.1
85
8.7
18
7.7
76
9.1
18
8.1
82
Cleaning
9.1
18
8.1
77
8.9
16
7.9
73
9.1
18
8.0
74
Generative AI
Feature Not Available
6.2
40
7.3
15
6.5
40
Feature Not Available
6.3
40
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Platform Content
Not enough data
8.0
206
Not enough data
8.0
208
Not enough data
8.2
203
Not enough data
7.7
155
Not enough data
7.8
154
Not enough data
7.6
163
Platform Additional Functionality
Not enough data
8.5
231
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
192
Not enough data
8.2
201
Platform Data
Not enough data
7.8
155
Not enough data
8.0
180
Not enough data
8.1
190
Platform
8.3
29
7.6
959
7.3
26
7.6
665
7.3
23
7.6
572
8.5
28
8.2
1023
8.3
29
8.1
984
8.6
28
7.9
823
8.5
29
8.1
1029
8.8
26
8.3
991
Recruiting and Onboarding
8.9
15
7.6
317
Not enough data
8.1
421
Platform
8.3
29
7.6
959
7.3
26
7.6
665
7.3
23
7.6
572
8.5
28
8.2
1023
8.3
29
8.1
984
8.6
28
7.9
823
8.5
29
8.1
1029
8.8
26
8.3
991
Workforce Management Platform Features
Not enough data
7.9
135
Not enough data
7.8
144
Not enough data
8.6
212
Not enough data
8.6
193
Not enough data
7.9
143
Not enough data
7.9
128
Not enough data
8.3
165
Not enough data
8.5
196
Not enough data
7.8
134
Not enough data
7.6
146
Categories
Categories
Shared Categories
ADP Comprehensive Services and ADP Workforce Now are categorized as Candidate Relationship Management, Performance Management, HCM Software, Payroll, Benefits Administration, Core HR, and HR Analytics
Unique Categories
ADP Comprehensive Services has no unique categories
ADP Workforce Now is categorized as Workforce Management, Onboarding, Interview Scheduling, Job Description Management, and Healthcare HR
Reviews
Reviewers' Company Size
ADP Comprehensive Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Manufacturing
8.9%
Hospital & Health Care
8.1%
Information Technology and Services
4.4%
Financial Services
3.7%
Other
65.2%
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
76.9%
Discussions
What is comprehensive services ADP?
2 Comments
GH
Comprehensive Services is a complete outsourced solution that efficiently manages Human Resources, Employee Benefits, Talent Management, and Payroll,...Read more
What kind of services does ADP provide?
1 Comment
MM
ADP provides support for items such as payroll, workforce management, and benefits. With a growing organization, it can be difficult to keep up with...Read more
ADP Comprehensive Services has no more discussions with answers
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
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