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Compare ADP Comprehensive Services and ADP Workforce Now 
Featured Products
At a Glance
Market Segments
Mid-Market (66.9% of reviews)
Mid-Market (64.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Comprehensive Services
Star Rating
(142)4.4 out of 5
Market Segments
Mid-Market (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Comprehensive ServicesADP Workforce Now
Star Rating
(3,877)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in overall user satisfaction, reflected in its higher G2 Scores across payroll, core HR, and benefits administration. Users appreciate the platform's all-in-one HR, payroll, and compliance features, making it easier to manage employee data and processes.
- Users say that ADP Comprehensive Services offers a more user-friendly experience, particularly for HR reporting and policy updates. Reviewers highlight its ease of use and the helpfulness of the support team, which is crucial for those needing quick assistance with onboarding and payroll tasks.
- According to verified reviews, ADP Workforce Now provides a robust dashboard that simplifies navigation and data access, allowing users to easily find employee information and approve time-off requests. This feature is frequently praised for enhancing day-to-day usability.
- Reviewers mention that while ADP Comprehensive Services has a slightly better rating for support quality, ADP Workforce Now's reliability in payroll processing and tax compliance is a significant advantage, making it a preferred choice for businesses focused on these critical areas.
- Users highlight that ADP Comprehensive Services shines in its mobile capabilities, with many appreciating the ability to access payroll information and HR reports on-the-go. This flexibility is particularly beneficial for HR professionals managing tasks outside the office.
- G2 reviewers note that while both platforms cater well to mid-market businesses, ADP Workforce Now has a larger user base and more recent reviews, indicating a strong community and ongoing improvements based on user feedback, which can be a deciding factor for potential buyers.
Pricing
Entry-Level Pricing
ADP Comprehensive Services
No pricing availableADP Workforce Now
No pricing availableFree Trial
ADP Comprehensive Services
No trial information availableADP Workforce Now
No trial information availableRatings
Meets Requirements
9.0
40
8.6
3,150
Ease of Use
8.6
43
8.3
3,368
Ease of Setup
8.0
40
7.7
1,813
Ease of Admin
8.5
31
8.1
1,631
Quality of Support
8.3
38
7.9
2,857
Has the product been a good partner in doing business?
8.9
104
8.0
1,614
Product Direction (% positive)
8.5
40
7.6
3,118
Features by Category
Core HR
8.4
25
8.1
705
8.6
27
8.5
802
Feature Not Available
Feature Not Available
7.5
25
8.2
605
8.5
26
8.3
678
7.9
25
8.4
743
Generative AI
Feature Not Available
6.2
60
Platform
8.3
29
7.6
959
7.3
26
7.6
666
7.3
23
7.6
573
8.5
28
8.2
1024
8.3
29
8.1
979
8.6
28
7.8
823
8.5
28
8.1
1026
8.8
26
8.3
993
Employee Self Service
9.6
30
8.7
2213
|
Verified
8.3
29
8.3
1716
|
Verified
8.9
30
8.1
1744
|
Verified
Administration
9.4
31
8.8
1977
|
Verified
8.7
31
8.3
1845
|
Verified
9.4
29
9.2
2153
|
Verified
7.7
26
8.4
1014
|
Verified
9.0
28
8.8
1902
|
Verified
9.0
28
8.7
1579
|
Verified
8.6
27
8.6
1604
|
Verified
8.7
25
9.0
1852
|
Verified
9.1
27
9.0
1883
|
Verified
Taxes
8.7
26
8.9
1876
|
Verified
9.0
27
8.8
1706
|
Verified
8.5
25
Feature Not Available
Integration
8.3
22
8.1
1110
|
Verified
8.8
25
8.5
1371
|
Verified
8.3
22
8.2
1141
|
Verified
8.8
24
8.2
1149
|
Verified
Platform
9.4
26
8.3
1925
|
Verified
9.1
27
8.4
1967
|
Verified
8.9
26
8.4
2014
|
Verified
9.3
25
8.6
1779
|
Verified
Benefits Administration Platform Features
9.0
22
8.5
997
9.2
23
8.4
919
8.1
22
7.8
693
9.3
24
8.2
800
8.9
22
8.2
798
9.3
23
8.6
1016
9.5
22
8.4
825
8.3
22
8.0
746
Benefits Administration Platform Features
9.0
22
8.5
997
9.2
23
8.4
919
8.1
22
7.8
693
9.3
24
8.2
800
8.9
22
8.2
798
9.3
23
8.6
1016
9.5
22
8.4
825
9.4
13
8.4
936
8.3
22
8.0
746
8.2
19
7.9
615
Feature Not Available
7.3
108
9.1
20
7.5
130
Generative AI
Feature Not Available
6.0
63
Feature Not Available
6.0
63
Feature Not Available
5.9
63
Platform
8.3
29
7.6
959
7.3
26
7.6
666
7.3
23
7.6
573
8.5
28
8.2
1024
8.3
29
8.1
979
8.6
28
7.8
823
8.5
28
8.1
1026
8.8
26
8.3
993
Basics
Not enough data
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Content
Not enough data
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Logistics
Not enough data
8.1
70
Not enough data
8.4
80
Recruiting and Onboarding
Not enough data
8.0
294
Platform
8.3
29
7.6
959
7.3
26
7.6
666
7.3
23
7.6
573
8.5
28
8.2
1024
8.3
29
8.1
979
8.6
28
7.8
823
8.5
28
8.1
1026
8.8
26
8.3
993
Basics
9.0
14
8.3
69
7.9
13
8.5
53
8.7
14
8.5
64
Additional Functionality
8.9
14
8.5
70
8.8
13
8.7
61
8.9
14
8.5
65
Content
8.8
13
8.4
65
7.8
13
8.4
59
Recruiting and Onboarding
8.7
14
7.7
267
8.8
14
7.6
319
9.4
15
8.0
295
Platform
8.3
29
7.6
959
7.3
26
7.6
666
7.3
23
7.6
573
8.5
28
8.2
1024
8.3
29
8.1
979
8.6
28
7.8
823
8.5
28
8.1
1026
8.8
26
8.3
993
Platform Basics
Not enough data
8.1
48
Not enough data
8.4
59
Platform Content
Not enough data
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Platform Performance
Not enough data
8.1
62
Not enough data
8.2
56
Platform
8.3
29
7.6
959
7.3
26
7.6
666
7.3
23
7.6
573
8.5
28
8.2
1024
8.3
29
8.1
979
8.6
28
7.8
823
8.5
28
8.1
1026
8.8
26
8.3
993
Operations
Not enough data
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Performance reviews
8.8
13
8.2
107
|
Verified
9.0
13
8.0
125
|
Verified
8.9
14
8.3
136
|
Verified
Goals
8.8
15
8.1
121
|
Verified
8.3
12
7.9
108
|
Verified
Feedback
8.6
13
7.9
127
|
Verified
9.1
13
7.9
116
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Data
8.9
14
8.4
144
|
Verified
9.4
14
8.3
132
|
Verified
Agentic AI - Performance Management
8.1
9
8.0
17
8.3
9
7.5
18
Reports
8.1
17
7.2
69
8.9
19
8.0
87
8.7
18
7.7
78
9.1
18
8.2
83
Cleaning
9.1
18
8.0
79
8.9
16
7.9
74
9.1
18
8.0
75
Generative AI
Feature Not Available
6.2
40
7.3
15
6.5
40
Feature Not Available
6.3
40
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Platform Content
Not enough data
8.0
207
Not enough data
8.0
208
Not enough data
8.2
204
Not enough data
7.7
156
Not enough data
7.8
155
Not enough data
7.6
164
Platform Additional Functionality
Not enough data
8.5
232
Not enough data
7.6
157
Not enough data
7.7
158
Not enough data
8.2
193
Not enough data
8.2
202
Platform Data
Not enough data
7.8
156
Not enough data
8.0
181
Not enough data
8.1
191
Platform
8.3
29
7.6
959
7.3
26
7.6
666
7.3
23
7.6
573
8.5
28
8.2
1024
8.3
29
8.1
979
8.6
28
7.8
823
8.5
28
8.1
1026
8.8
26
8.3
993
Recruiting and Onboarding
8.8
14
7.6
319
Not enough data
8.1
423
Platform
8.3
29
7.6
959
7.3
26
7.6
666
7.3
23
7.6
573
8.5
28
8.2
1024
8.3
29
8.1
979
8.6
28
7.8
823
8.5
28
8.1
1026
8.8
26
8.3
993
Workforce Management Platform Features
Not enough data
7.8
136
Not enough data
7.7
144
Not enough data
8.6
206
Not enough data
8.6
190
Not enough data
7.9
143
Not enough data
7.8
129
Not enough data
8.3
165
Not enough data
8.4
194
Not enough data
7.7
134
Not enough data
7.6
147
Categories
Categories
Shared Categories
ADP Comprehensive Services and ADP Workforce Now are categorized as Candidate Relationship Management, Performance Management, HCM Software, Payroll, Benefits Administration, Core HR, and HR Analytics
Unique Categories
ADP Comprehensive Services has no unique categories
ADP Workforce Now is categorized as Workforce Management, Onboarding, Interview Scheduling, Job Description Management, and Healthcare HR
Reviews
Reviewers' Company Size
ADP Comprehensive Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
9.2%
Non-Profit Organization Management
9.2%
Hospital & Health Care
8.5%
Information Technology and Services
4.6%
Financial Services
3.8%
Other
64.6%
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Discussions
What is comprehensive services ADP?
2 Comments
GH
Comprehensive Services is a complete outsourced solution that efficiently manages Human Resources, Employee Benefits, Talent Management, and Payroll,...Read more
What kind of services does ADP provide?
1 Comment
MM
ADP provides support for items such as payroll, workforce management, and benefits. With a growing organization, it can be difficult to keep up with...Read more
ADP Comprehensive Services has no more discussions with answers
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
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