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Compare Adobe RoboHelp and HelpSmith 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
$199.00 1 Seats With One-Time Purchase
Adobe RoboHelp
Star Rating
(38)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Adobe RoboHelpHelpSmith
Star Rating
(16)4.8 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$199.00 1 Seats With One-Time Purchase
Browse all 3 pricing plansAdobe RoboHelp vs HelpSmith
When assessing the two solutions, reviewers found HelpSmith easier to use, set up, and administer. Reviewers also preferred doing business with HelpSmith overall.
- Reviewers felt that HelpSmith meets the needs of their business better than Adobe RoboHelp.
- When comparing quality of ongoing product support, reviewers felt that HelpSmith is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HelpSmith over Adobe RoboHelp.
Pricing
Entry-Level Pricing
Adobe RoboHelp
No pricing availableHelpSmith
HelpSmith Standard Edition
$199.00
1 Seats With One-Time Purchase
HelpSmith Standard includes basic features needed to create help files and manuals.
- Create help files and documents in multiple formats: CHM help, Web Help, Printed Manual, PDF, MS Word, ePub eBook, Markdown
- Banner free output formats
- Easy import from: CHM, DOC, DOCX, RTF, HTML, HHP, TXT, Markdown (the ability to split imported MS Word files into topics).
Free Trial
Adobe RoboHelp
No trial information availableHelpSmith
Free Trial is available
Ratings
Meets Requirements
8.1
30
9.8
15
Ease of Use
8.0
29
9.8
15
Ease of Setup
7.1
19
9.9
12
Ease of Admin
7.5
19
10.0
10
Quality of Support
7.4
28
9.1
9
Has the product been a good partner in doing business?
7.1
18
10.0
8
Product Direction (% positive)
5.9
31
10.0
15
Categories
Categories
Shared Categories
Adobe RoboHelp and HelpSmith are categorized as Help Authoring Tool (HAT)
Unique Categories
Adobe RoboHelp has no unique categories
HelpSmith has no unique categories
Reviews
Reviewers' Company Size
Adobe RoboHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpSmith
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.6%
Computer Software
16.7%
Writing and Editing
11.1%
Banking
8.3%
Telecommunications
5.6%
Other
27.8%
Computer Software
43.8%
Information Technology and Services
12.5%
Sports
6.3%
Retail
6.3%
Program Development
6.3%
Other
25.0%
Alternatives
Discussions
What is Adobe RoboHelp used for?
1 Comment
CK
Adobe RoboHelp is used for publishing documents, such as Desk Level Procedures or Job Aids, Reference Guides, etc., in an on-line format. We love the...Read more
Adobe RoboHelp has no more discussions with answers
HelpSmith has no discussions with answers
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