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Compare Adobe RoboHelp and Dr. Explain 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (73.3% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
350 USD
Adobe RoboHelp
Star Rating
(38)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Adobe RoboHelpDr. Explain
Star Rating
(30)4.5 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
350 USD
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Adobe RoboHelp excels in its integration capabilities with other Adobe products, making it a preferred choice for teams already using Adobe Creative Cloud. In contrast, Dr. Explain is noted for its user-friendly interface, which reviewers mention significantly reduces the learning curve for new users.
- Reviewers mention that Adobe RoboHelp's advanced features, such as conditional content and multi-channel publishing, provide a robust solution for complex documentation needs. However, users on G2 express that these features can be overwhelming for smaller teams or those with simpler requirements, where Dr. Explain's straightforward approach is often favored.
- G2 users highlight that the quality of support for Dr. Explain is generally perceived as superior, with users reporting quicker response times and more helpful resources compared to Adobe RoboHelp, which some reviewers say can have slower support turnaround times.
- Users say that Adobe RoboHelp's product direction has been less favorable, with a score of 5.9, indicating concerns about its future development. In contrast, Dr. Explain has a more positive outlook with an 8.3 rating, suggesting that users feel more confident in its ongoing improvements and updates.
- Reviewers mention that the ease of setup for Dr. Explain is a significant advantage, with a score of 9.4, making it ideal for small businesses looking to implement documentation solutions quickly. Adobe RoboHelp, with a score of 7.1, is often described as requiring a more complex setup process, which can be a barrier for some users.
- Users on G2 report that while Adobe RoboHelp has a solid overall rating of 4.0, Dr. Explain shines with a higher star rating of 4.5, reflecting a more favorable user experience and satisfaction among its customer base.
Pricing
Entry-Level Pricing
Adobe RoboHelp
No pricing availableDr. Explain
Advanced License
350
USD
- Allows create online manuals and help files
- Allows create PDF documents
Free Trial
Adobe RoboHelp
No trial information availableDr. Explain
Free Trial is available
Ratings
Meets Requirements
8.1
30
9.0
28
Ease of Use
8.0
29
9.2
29
Ease of Setup
7.1
19
9.4
17
Ease of Admin
7.5
19
9.3
16
Quality of Support
7.4
28
8.4
22
Has the product been a good partner in doing business?
7.1
18
9.1
16
Product Direction (% positive)
5.9
31
8.4
29
Categories
Categories
Shared Categories
Adobe RoboHelp and Dr. Explain are categorized as Help Authoring Tool (HAT)
Unique Categories
Adobe RoboHelp has no unique categories
Dr. Explain has no unique categories
Reviews
Reviewers' Company Size
Adobe RoboHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dr. Explain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.6%
Computer Software
16.7%
Writing and Editing
11.1%
Banking
8.3%
Telecommunications
5.6%
Other
27.8%
Computer Software
30.0%
Information Technology and Services
13.3%
Wireless
3.3%
Wholesale
3.3%
Venture Capital & Private Equity
3.3%
Other
46.7%
Discussions
What is Adobe RoboHelp used for?
1 Comment
CK
Adobe RoboHelp is used for publishing documents, such as Desk Level Procedures or Job Aids, Reference Guides, etc., in an on-line format. We love the...Read more
Adobe RoboHelp has no more discussions with answers
Dr. Explain has no discussions with answers
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