Compare Adobe RoboHelp and ClickHelp 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
$185.00 Per Month
Adobe RoboHelp
Star Rating
(38)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Adobe RoboHelpClickHelp
Star Rating
(64)4.8 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$185.00 Per Month
Browse all 3 pricing plansAdobe RoboHelp vs ClickHelp
When assessing the two solutions, reviewers found ClickHelp easier to use, set up, and administer. Reviewers also preferred doing business with ClickHelp overall.
- Reviewers felt that ClickHelp meets the needs of their business better than Adobe RoboHelp.
- When comparing quality of ongoing product support, reviewers felt that ClickHelp is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ClickHelp over Adobe RoboHelp.
Pricing
Entry-Level Pricing
Adobe RoboHelp
No pricing availableClickHelp
Starter
$185.00
Per Month
- Unlimited projects
- 500 topics (pages, articles)
- 2 contributors for free
Free Trial
Adobe RoboHelp
No trial information availableClickHelp
Free Trial is available
Ratings
Meets Requirements
8.1
30
9.4
49
Ease of Use
8.0
29
9.3
48
Ease of Setup
7.1
19
9.4
31
Ease of Admin
7.5
19
9.4
28
Quality of Support
7.4
28
9.7
46
Has the product been a good partner in doing business?
7.1
18
9.5
29
Product Direction (% positive)
5.9
31
9.5
45
Features by Category
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
8.3
6
Collaboration
Not enough data
10.0
6
Not enough data
9.2
6
File Types
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Edit & Revise
Not enough data
9.7
6
Not enough data
9.0
5
Not enough data
9.4
6
Integrate & Embed
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
9.4
6
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Adobe RoboHelp and ClickHelp are categorized as Help Authoring Tool (HAT)
Unique Categories
Adobe RoboHelp has no unique categories
Reviews
Reviewers' Company Size
Adobe RoboHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ClickHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.6%
Computer Software
16.7%
Writing and Editing
11.1%
Banking
8.3%
Telecommunications
5.6%
Other
27.8%
Computer Software
36.5%
Information Technology and Services
28.6%
Airlines/Aviation
7.9%
Non-Profit Organization Management
3.2%
Internet
3.2%
Other
20.6%
Discussions
What is Adobe RoboHelp used for?
1 Comment
CK
Adobe RoboHelp is used for publishing documents, such as Desk Level Procedures or Job Aids, Reference Guides, etc., in an on-line format. We love the...Read more
Adobe RoboHelp has no more discussions with answers
What is ClickHelp used for?
1 Comment
Official Response from ClickHelp
ClickHelp is used for creating, managing, and publishing online documentation, user manuals, knowledge bases, and help systems. It serves as a comprehensive...Read more
Translation
1 Comment
EA
Of course, Translator Dashboard has a wide variety of filters to sort out topics and projects; all units and topics have the indicators of readiness (they...Read more
Content Migration
1 Comment
EA
Yes, it’s not difficult. ClickHelp has content import functionality. What you need to do is to figure out what topics you need to migrate. Here are the...Read more
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