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Compare Adobe Experience Manager and SmartCOMM 
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At a Glance
Market Segments
Enterprise (44.3% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Adobe Experience Manager
Star Rating
(527)4.2 out of 5
Market Segments
Enterprise (44.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Adobe Experience ManagerSmartCOMM
Star Rating
(15)4.7 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SmartCOMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Adobe Experience Manager excels in its Content Management capabilities, with a score of 8.9, allowing for robust content creation and management workflows. In contrast, SmartCOMM, while strong, has a slightly lower score of 8.6 in this area, indicating that Adobe may offer more comprehensive tools for enterprise-level content management.
- Reviewers mention that SmartCOMM shines in Quality of Support, achieving a remarkable score of 9.8, which suggests that users find their support team highly responsive and helpful. Adobe Experience Manager, with a score of 7.6, may not provide the same level of support, leading to potential challenges for users needing assistance.
- G2 users highlight that SmartCOMM's Ease of Use is a significant advantage, scoring 9.4, making it more accessible for teams without extensive technical expertise. Adobe Experience Manager, with a score of 7.7, may require more training and familiarity, which could be a barrier for some users.
- Users on G2 report that Adobe Experience Manager offers superior Analytics features, scoring 8.3, which includes advanced web analytics and campaign tracking. SmartCOMM, while effective, scores slightly lower at 8.0, indicating that Adobe may provide more in-depth insights for marketing teams.
- Reviewers mention that SmartCOMM's Compliance Monitoring features are particularly strong, with a score of 8.8, which is crucial for industries with strict regulatory requirements. Adobe Experience Manager, while competent, scores 8.9 in Digital Rights Management, suggesting a different focus that may not align with all users' needs.
- Users say that Adobe Experience Manager's Asset Management capabilities are robust, scoring 9.0, which includes features like versioning and file transformation that are essential for large enterprises. SmartCOMM, with a score of 8.1, may not offer the same level of asset management sophistication, potentially impacting users with extensive digital asset libraries.
Pricing
Entry-Level Pricing
Adobe Experience Manager
Adobe Experience Manager Sites
Contact Us
- Editable templates
- Intuitive WISYWIG interface
- Style system
SmartCOMM
No pricing availableFree Trial
Adobe Experience Manager
No trial information availableSmartCOMM
No trial information availableRatings
Meets Requirements
8.5
400
9.5
10
Ease of Use
7.8
453
9.4
9
Ease of Setup
7.6
290
9.4
6
Ease of Admin
7.8
130
8.9
6
Quality of Support
7.9
364
9.8
10
Has the product been a good partner in doing business?
8.3
126
9.2
6
Product Direction (% positive)
8.1
396
8.7
9
Features by Category
Interface and Performance
8.5
88
Not enough data
8.2
88
Not enough data
7.9
86
Not enough data
8.4
85
Not enough data
8.1
88
Not enough data
Asset Management
8.5
94
Not enough data
8.6
86
Not enough data
8.2
86
Not enough data
8.3
87
Not enough data
8.3
86
Not enough data
7.7
84
Not enough data
8.3
86
Not enough data
8.4
90
Not enough data
Media Types
8.2
88
Not enough data
8.1
83
Not enough data
9.0
89
Not enough data
Administration
8.5
93
Not enough data
8.5
91
Not enough data
8.1
87
Not enough data
8.1
83
Not enough data
8.2
92
Not enough data
Agentic AI - Digital Asset Management
7.3
27
Not enough data
Content
8.3
219
|
Verified
Not enough data
8.1
210
|
Verified
Not enough data
8.0
198
|
Verified
Not enough data
7.8
193
Not enough data
8.1
191
|
Verified
Not enough data
8.1
195
|
Verified
Not enough data
8.2
213
|
Verified
Not enough data
7.6
203
|
Verified
Not enough data
8.3
207
|
Verified
Not enough data
Design
7.6
194
|
Verified
Not enough data
7.7
188
Not enough data
7.9
198
|
Verified
Not enough data
8.1
209
|
Verified
Not enough data
Platform
7.8
173
|
Verified
Not enough data
7.8
180
|
Verified
Not enough data
7.9
192
|
Verified
Not enough data
8.1
202
|
Verified
Not enough data
8.3
185
Not enough data
8.2
179
|
Verified
Not enough data
7.8
180
|
Verified
Not enough data
7.9
174
|
Verified
Not enough data
Agentic AI - Web Content Management
7.7
28
Not enough data
7.5
28
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
22
|
Verified
Not enough data
8.7
22
|
Verified
Not enough data
Feature Not Available
Not enough data
Administration
8.9
23
|
Verified
Not enough data
8.7
22
|
Verified
Not enough data
9.2
22
|
Verified
Not enough data
8.5
21
|
Verified
Not enough data
Standards
9.1
21
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
8.8
11
Not enough data
9.0
21
|
Verified
Not enough data
Agentic AI - Digital Governance
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Analytics
8.3
101
Not enough data
8.3
97
Not enough data
8.1
97
Not enough data
8.4
99
Not enough data
8.4
88
Not enough data
8.4
84
Not enough data
Content Management
8.8
103
Not enough data
8.6
104
Not enough data
8.4
99
Not enough data
Design & Development
8.1
96
Not enough data
8.0
93
Not enough data
8.3
99
Not enough data
Agentic AI - Digital Experience Platforms
7.5
65
Not enough data
8.0
66
Not enough data
7.8
65
Not enough data
7.6
65
Not enough data
7.8
65
Not enough data
Channels
8.6
48
Not enough data
8.5
48
Feature Not Available
8.3
47
9.0
5
Design
8.7
48
Not enough data
8.9
49
8.8
7
8.9
49
8.3
7
8.5
47
Feature Not Available
9.0
49
8.3
6
Generative AI
7.5
24
Not enough data
7.9
24
Not enough data
Content Creation
8.9
88
|
Verified
Not enough data
Agentic AI - Content Experience Platforms
7.8
17
Not enough data
8.2
18
Not enough data
8.0
18
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
8.6
18
Not enough data
Optimization
8.1
82
|
Verified
Not enough data
Visual UGC
8.2
35
Not enough data
7.8
37
Not enough data
7.5
36
Not enough data
8.3
35
Not enough data
Integrations
7.9
35
Not enough data
8.4
36
Not enough data
7.9
35
Not enough data
8.1
35
Not enough data
Support
8.0
33
Not enough data
8.1
35
Not enough data
Performance
8.1
33
Not enough data
8.1
32
Not enough data
Categories
Categories
Shared Categories
Adobe Experience Manager and SmartCOMM are categorized as Customer Communications Management
Unique Categories
Adobe Experience Manager is categorized as Digital Asset Management, Content Experience Platforms, Digital Experience Platforms (DXP), Digital Governance, Web Content Management, and User-Generated Content
SmartCOMM has no unique categories
Reviews
Reviewers' Company Size
Adobe Experience Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartCOMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Marketing and Advertising
8.4%
Computer Software
8.4%
Financial Services
6.7%
Retail
3.3%
Other
63.3%
Insurance
26.7%
Financial Services
26.7%
Banking
13.3%
Telecommunications
6.7%
Marketing and Advertising
6.7%
Other
20.0%
Discussions
Do you have any plan to improve it's scalability?
3 Comments
JL
A couple of years ago Adobe was excited about AEM in the cloud SaaS, but this offering seems to have quietly gone away. We use AEM at Rackspace where we have...Read more
What is the best way to use
1 Comment
MR
Adobe Experience Manager as a Cloud Service is the best way to use, which makes AEM SaaS.Read more
How to reduce the reindex time for large index
1 Comment
MR
We can reduce the indexing time by creating Lucene Index.Read more
SmartCOMM has no discussions with answers
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