Compare Adobe Experience Manager and SmartCOMM 
Featured Products
At a Glance
Market Segments
Enterprise (44.6% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Adobe Experience Manager
Star Rating
(536)4.2 out of 5
Market Segments
Enterprise (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Adobe Experience ManagerSmartCOMM
Star Rating
(15)4.7 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SmartCOMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Adobe Experience Manager excels in overall user satisfaction, boasting a higher G2 Score compared to SmartCOMM. Users appreciate its integration with analytics and the flexibility it offers for both headless and traditional CMS models, making it a robust choice for enterprises.
- According to verified reviews, SmartCOMM shines in its ease of use and efficiency, particularly for underwriters who benefit from reduced drafting time for formal letters. Users highlight its powerful features and logical XML input structure, which contribute to a smoother workflow.
- Reviewers mention that Adobe Experience Manager provides a rich content creation experience, with users enjoying the ease of creating content videos. This capability, combined with its scalability, makes it a favorite among teams looking to enhance customer communication.
- Users say that SmartCOMM's template editor is seamless and modern, allowing for easy updates and a user-friendly experience. This is particularly beneficial for organizations that require frequent changes and updates to their communication materials.
- G2 reviewers highlight that while Adobe Experience Manager has a strong market presence, it faces challenges in user onboarding, with some users noting a learning curve. However, once mastered, it offers extensive possibilities for collaboration and content reuse.
- According to recent feedback, SmartCOMM's support quality is highly rated, with users appreciating the robust change management features. This level of support can be crucial for mid-market companies that need reliable assistance as they implement the software.
Pricing
Entry-Level Pricing
Adobe Experience Manager
Adobe Experience Manager Sites
Contact Us
- Editable templates
- Intuitive WISYWIG interface
- Style system
SmartCOMM
No pricing availableFree Trial
Adobe Experience Manager
No trial information availableSmartCOMM
No trial information availableRatings
Meets Requirements
8.5
408
9.5
10
Ease of Use
7.8
461
9.4
9
Ease of Setup
7.6
297
9.4
6
Ease of Admin
7.8
134
8.9
6
Quality of Support
8.0
372
9.8
10
Has the product been a good partner in doing business?
8.3
130
9.2
6
Product Direction (% positive)
8.1
404
8.7
9
Features by Category
Interface and Performance
8.5
88
Not enough data
8.2
88
Not enough data
7.9
86
Not enough data
8.4
85
Not enough data
8.1
88
Not enough data
Asset Management
8.5
94
Not enough data
8.6
86
Not enough data
8.2
86
Not enough data
8.3
87
Not enough data
8.3
86
Not enough data
7.7
84
Not enough data
8.3
86
Not enough data
8.4
90
Not enough data
Media Types
8.2
88
Not enough data
8.1
83
Not enough data
9.0
89
Not enough data
Administration
8.5
93
Not enough data
8.5
91
Not enough data
8.1
87
Not enough data
8.1
83
Not enough data
8.2
92
Not enough data
Agentic AI - Digital Asset Management
7.3
27
Not enough data
Content
8.3
221
|
Verified
Not enough data
8.1
210
|
Verified
Not enough data
8.0
198
|
Verified
Not enough data
7.8
193
Not enough data
8.1
191
|
Verified
Not enough data
8.1
195
|
Verified
Not enough data
8.2
214
|
Verified
Not enough data
7.6
203
|
Verified
Not enough data
8.3
207
|
Verified
Not enough data
Design
7.6
194
|
Verified
Not enough data
7.7
188
Not enough data
7.9
198
|
Verified
Not enough data
8.1
209
|
Verified
Not enough data
Platform
7.8
173
|
Verified
Not enough data
7.8
180
|
Verified
Not enough data
7.9
192
|
Verified
Not enough data
8.1
202
|
Verified
Not enough data
8.3
187
Not enough data
8.2
179
|
Verified
Not enough data
7.8
180
|
Verified
Not enough data
7.9
174
|
Verified
Not enough data
Agentic AI - Web Content Management
7.7
28
Not enough data
7.5
28
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
22
|
Verified
Not enough data
8.7
22
|
Verified
Not enough data
Feature Not Available
Not enough data
Administration
8.9
23
|
Verified
Not enough data
8.7
22
|
Verified
Not enough data
9.2
22
|
Verified
Not enough data
8.5
21
|
Verified
Not enough data
Standards
9.1
21
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
8.8
11
Not enough data
9.0
21
|
Verified
Not enough data
Agentic AI - Digital Governance
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Analytics
8.4
103
Not enough data
8.2
96
Not enough data
8.2
97
Not enough data
8.4
98
Not enough data
8.5
89
Not enough data
8.3
84
Not enough data
Content Management
8.8
103
Not enough data
8.6
106
Not enough data
8.5
100
Not enough data
Design & Development
8.1
96
Not enough data
8.0
92
Not enough data
8.3
98
Not enough data
Agentic AI - Digital Experience Platforms
7.5
64
Not enough data
8.1
69
Not enough data
7.7
64
Not enough data
7.7
64
Not enough data
7.9
64
Not enough data
Channels
8.6
48
Not enough data
8.5
48
Feature Not Available
8.3
47
9.0
5
Design
8.7
48
Not enough data
8.9
49
8.8
7
8.9
49
8.3
7
8.5
47
Feature Not Available
9.0
49
8.3
6
Generative AI
7.5
24
Not enough data
7.9
24
Not enough data
Content Creation
9.0
89
|
Verified
Not enough data
Agentic AI - Content Experience Platforms
7.8
17
Not enough data
8.2
18
Not enough data
8.0
18
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
8.6
18
Not enough data
Optimization
8.1
82
|
Verified
Not enough data
Visual UGC
8.2
35
Not enough data
7.8
37
Not enough data
7.5
36
Not enough data
8.3
35
Not enough data
Integrations
7.9
35
Not enough data
8.4
36
Not enough data
7.9
35
Not enough data
8.1
35
Not enough data
Support
8.0
33
Not enough data
8.1
35
Not enough data
Performance
8.1
33
Not enough data
8.1
32
Not enough data
Categories
Categories
Shared Categories
Adobe Experience Manager and SmartCOMM are categorized as Customer Communications Management
Unique Categories
Adobe Experience Manager is categorized as Digital Asset Management, Content Experience Platforms, Digital Experience Platforms (DXP), Digital Governance, Web Content Management, and User-Generated Content
SmartCOMM has no unique categories
Reviews
Reviewers' Company Size
Adobe Experience Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartCOMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.2%
Marketing and Advertising
8.2%
Computer Software
8.2%
Financial Services
6.6%
Retail
3.4%
Other
63.3%
Insurance
26.7%
Financial Services
26.7%
Banking
13.3%
Telecommunications
6.7%
Marketing and Advertising
6.7%
Other
20.0%
Discussions
Do you have any plan to improve it's scalability?
3 Comments
JL
A couple of years ago Adobe was excited about AEM in the cloud SaaS, but this offering seems to have quietly gone away. We use AEM at Rackspace where we have...Read more
What is the best way to use
1 Comment
MR
Adobe Experience Manager as a Cloud Service is the best way to use, which makes AEM SaaS.Read more
How to reduce the reindex time for large index
1 Comment
MR
We can reduce the indexing time by creating Lucene Index.Read more
SmartCOMM has no discussions with answers
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